Page 1: User Guide
User Guide [UG template version 16a] [VMU-Samsung-J700P-ug-en-042516-FINAL]...
Page 2: Table Of Contents
Portrait and Landscape Screen Orientation ............... 21 Capture Screenshots ......................22 Applications ..........................22 Launch Applications ......................22 Apps List ..........................23 Phone Number ..........................25 Airplane Mode ..........................26 Enter Text ............................ 26 Samsung Keyboard ......................27 Google Voice Typing......................28...
Page 3 Tips for Editing Text ......................29 Google Account .......................... 29 Create a Google Account ....................30 Sign In to Your Google Account ..................31 Factory Reset Protection ....................32 Google Play Store ........................32 Find and Install an App ....................... 33 Request a Refund for a Paid App ..................
Page 4 Place a Call from Contacts ....................60 Call from Call Log ....................... 61 Voicemail ............................. 62 Voicemail Setup ........................62 Visual Voicemail Setup ....................... 63 Review Visual Voicemail ..................... 64 Listen to Multiple Voicemail Messages ................65 Visual Voicemail Options ....................66 Configure Visual Voicemail Settings ...................
Page 5 Gmail ............................94 Create and Send a Gmail Message ..................94 Check Received Gmail Messages ..................95 Use Gmail Labels ........................ 97 Archive Gmail Threads ....................... 97 Mute Gmail Threads ......................98 Delete Gmail Threads ......................98 Search Gmail Messages ..................... 98 Report Spam or Phishing Gmail ..................
Page 6 Transfer Files between Your Phone and a Computer .............. 118 Wi-Fi ............................119 Turn Wi-Fi On and Connect to a Wireless Network ............119 Wi-Fi Settings ........................120 Disconnect Wi-Fi ....................... 121 Wi-Fi Direct ........................121 Hotspot ............................122 Bluetooth ........................... 123 Bluetooth Information ......................
Page 7 Play Music with Google Play .................... 156 Google Play Music Screen Layout ..................157 Create Playlists in Google Play Music ................159 NextRadio ..........................160 Samsung Milk Music ......................... 160 YouTube ............................ 160 View YouTube Videos....................... 160 Post a Video to YouTube ....................160 Settings ..............................
Page 8 Bluetooth Settings ........................167 Airplane Mode ........................... 169 Hotspot and Tethering Settings ....................169 Hotspot Settings ........................ 169 Tethering Settings ......................171 Data Usage Settings ......................... 171 NFC and Payment Settings ...................... 173 More Connection Settings ......................173 Nearby Device Scanning ....................174 Printing ..........................
Page 9 Disable the Screen Lock ....................205 Secure Lock Settings ......................205 Device Security ......................... 206 Privacy and Safety ........................207 Location ..........................208 App Permissions ....................... 209 Report Diagnostic Info ...................... 209 Send SOS Message ......................210 Easy Mode ..........................210 Accessibility Settings ........................
Page 10 Intellectual Property ......................232 Disclaimer of Warranties; Exclusion of Liability ..............233 Samsung KNOX ........................ 233 Samsung Electronics America (SEA), Inc................ 233 Do you have questions about your Samsung Mobile Device? ......... 234 Legal Information ........................234 Index ................................235...
Page 11: Getting Started
Getting Started The following set of topics will introduce you to your phone, help you get set up with service, provide an overview of the phone screen, and get you started with basic phone operations.
Page 12: Introduction
About the User Guide ™ Thank you for purchasing your new Samsung Galaxy J7. The following topics explain how best to use this guide to get the most out of your phone. Before Using Your Phone Read the Get Started guide and Important Information booklet that were packaged with your phone thoroughly for proper usage.
Page 13 1. From home, tap Apps > My Account 2. From the My Account main page, tap Support. 3. Tap a topic to view its contents. Introduction...
Page 14: Set Up Your Phone
Set Up Your Phone The following topics give you all the information you need to set up your phone and wireless service the first time. Parts and Functions These topics illustrate your phone’s primary parts and key functions. Note: Your phone's screens and apps layouts are subject to change. This user guide uses sample images only.
Page 15 Part Description Turn the phone or screen on or off, or switch your phone to silent Power/Lock key mode, vibration mode, or airplane mode. Return to the previous screen, or close a dialog box, options menu, Back key the notification panel, or keyboard. ™...
Page 16: Battery Use
Follow these instructions to install and charge your phone’s battery using either the included charging head and USB cable or using a USB connection on your computer. Note: This device is also compatible with Samsung-approved wireless charging devices (sold separately). Install the Battery Your phone’s battery is preinstalled and should only be accessed if directed by a customer service...
Page 17 2. Insert the battery, aligning the gold contacts on the battery with the gold contacts on the phone, and gently press the battery into place. 3. Insert an optional SD card. See SD Card for more information. 4. Replace the back cover, making sure all the tabs are secure and that there are no gaps around the cover.
Page 18: Charge The Battery
Battery Cautions Caution: Use only Samsung-approved charging devices. Samsung accessories are designed to maximize battery life. Using other accessories may invalidate your warranty and may cause damage. Storage: Avoid storing or leaving the phone with no battery charge remaining. Saved information and settings may become lost or changed, or the phone may become unusable.
Page 19: Sd Card
3. After charging, remove the USB cable from both the phone and the computer. Caution: Use only charging devices and batteries approved by Samsung. Samsung accessories are designed for your device to maximize battery life. Using other accessories may invalidate your warranty and may cause damage.
Page 20 2. Slide the memory card into the memory card slot with the gold contacts facing down. 3. Replace the back cover. Set Up Your Phone...
Page 21: Unmount/Remove An Sd Card
Unmount an SD Card Always unmount an SD card before removing it from your phone. 1. From home, tap Apps > Settings 2. Tap Storage 3. Tap Unmount  The Unmount icon will disappear. The card is now unmounted. Remove an SD Card Follow these instructions to remove an SD card.
Page 22: Format An Sd Card
Warning: Do not bend or twist the back cover excessively. Doing so may damage the cover. Format an SD Card When you insert an optional SD card for the first time, it is recommended that you format it on your phone.
Page 23: Use The Touchscreen
Turn Your Phone On ■ Press and hold the Power/Lock key.  Your phone will power on. Depending on the settings, you may see the lock screen.  Lock and Unlock Your Screen Screen Lock for information about using the screen lock.
Page 24: Touch And Hold
Touch and Hold To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item. Set Up Your Phone...
Page 25: Swipe Or Slide
Swipe or Slide To swipe or slide means to quickly drag your finger vertically or horizontally across the screen. Drag To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position. Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes.
Page 26: Pinch And Spread
Rotate For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard. See Touchscreen Keyboards for more details. Note: The Auto-rotate feature needs to be enabled for the screen orientation to automatically change.
Page 27: Activation And Service
Activation and Service Before using your phone, you must set up your service with Virgin Mobile. You will need your phone’s serial numbers (MEID and ICC ID). These numbers can be found on the phone's packaging. For more information about your Virgin Mobile account, see Virgin Mobile Account Information and Help.
Page 28: Complete The Setup Screens
complete, turn on the new device and the programming information will be pushed to your device automatically. You can also start the activation process manually. ■ From home, tap Apps > Settings > Activate this device Complete the Setup Screens The setup screens help you set up certain features and preferences on your phone.
Page 29 Google services – Select your Google location and service options and then tap Next.  Samsung account (Add your account) – Tap Email ID and complete the steps to sign in to your current Samsung account, or tap Create account to set up a new Samsung account.
Page 30: Basic Operations
Basic Operations The following topics outline basic features and operations of your phone. Basics The following topics offer an overview of your phone’s basic operations. Home Screen and Applications (Apps) List Most of your phone’s operations originate from the home screen or the Apps list. 1.
Page 31: Portrait And Landscape Screen Orientation
■ From home, tap Apps > Settings – or – Pull down the status bar and tap Settings For more information, see Basic Settings. Portrait and Landscape Screen Orientation The default orientation for your phone’s screen is portrait (vertical), but many apps will change to landscape orientation (widescreen) when you rotate the phone sideways.
Page 32: Capture Screenshots
2. Tap Auto rotate to turn the option on or off.  You may need to scroll left or right to see the Screen rotation option.  If the Screen rotation option is not available, tap Show all to display the full options list. Capture Screenshots You can use your phone’s power and home keys to capture screenshots.
Page 33: Apps List
Apps List The Apps list expands to include any apps you download and install on your phone. The following table outlines the primary apps that have been preinstalled on your phone. Function/Service Receive real-time local weather information at any location in the world. 1Weather Access 7-day and hourly weather forecasts for your area.
Page 34 Function/Service ™ Open, view, rename, and share your Google Docs and files. Located in Drive the Google folder in the Apps list. Send and receive email from a variety of email service providers. Email Keep up with friends and family with the Facebook app. Share updates, Facebook photos, and videos, as well as text, chat, and play games.
Page 35: Phone Number
Stream music with a radio service that offers a simple way to find the music that is right for you. With a library of over 13 million songs and Samsung Milk Music 200+ stations, the interactive dial makes it easy to skim through stations to find the perfect soundtrack for the moment.
Page 36: Airplane Mode
 Your phone’s wireless connection features are now restored. Enter Text ™ You can type on your phone using the touchscreen Samsung keyboard or Google voice typing. Note: Keyboard layouts and options may change depending on where you are using them. For example, if you are entering text to do a Web search, a search icon may be available instead of an enter key.
Page 37: Samsung Keyboard
Assign Samsung Keyboard for Text Entry If you have multiple text input methods installed on your device, you can select the Samsung keyboard to be your default text input method from Settings, or you can choose it at any time while entering text.
Page 38: Google Voice Typing
Emoticon to display a list of emoticons. • Keyboard settings to view the Samsung keyboard settings menu.  If you have more than one language selected in Samsung keyboard settings, you can swipe your finger over the spacebar to switch between languages. Configure Samsung Keyboard ■...
Page 39: Tips For Editing Text
2. Speak into the microphone and watch your text being entered onscreen. 3. If the text is incorrect, tap Delete 4. Once you have completed entering your text, tap Close . The keyboard will reappear. Note: You can assign a new language to Google voice typing. Tap Settings >...
Page 40: Create A Google Account
Google Account Cautions Be sure not to forget your Google Account ID or password. Create a Google Account If you do not already have a Google Account, you can create one online or using your phone. Note: You can also create and sign into your Google/Gmail account through your phone’s Setup application.
Page 41: Sign In To Your Google Account
 Enter a desired Username.  Enter and reenter a password.  Add a phone number for account recovery.  Read the Privacy policy and Terms of service.  Review your Google Account information is shown.  Select the Google services you would like to use. ...
Page 42: Factory Reset Protection
Google Account username and password. For more information, see Factory Data Reset. Caution: You should remove your Google Account before shipping your device to Samsung or any other service provider for service and before resetting the device to factory settings. Enable Factory Reset Protection Adding a Google Account to your device automatically turns on the Factory Reset Protection (FRP) security feature.
Page 43: Find And Install An App
Installing Applications Many different kinds of applications can be installed on your phone from Google Play (provided by Google Inc.). Virgin Mobile is not responsible in any way for user-installed applications (quality, reliability, legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses, etc.).
Page 44: Request A Refund For A Paid App
 The selected app is downloaded and installed on your phone. Warning: Read the notification carefully! Be especially cautious with applications that have access to many functions or a significant amount of your data. Once you tap OK on this screen, you are responsible for the results of using this item on your phone.
Page 45: Uninstall An App
2. Tap Menu > My apps. 3. Tap the app you want to update, and then tap Update > Accept.  The app update is downloaded and installed. Set Automatic App Updates 1. From home, tap Apps > Play Store 2.
Page 46: Get Help With Google Play
2. Tap Menu > My Apps. 3. On the Installed screen, tap the app you want to uninstall, and then tap Uninstall > OK.  The app is uninstalled and removed from your phone. Get Help with Google Play The Google Play store app offers an online help option if you have questions or want to know more about the app.
Page 47: Lock And Unlock Your Screen
 The Web browser will take you to the Google Play Help Web page, where you will find comprehensive, categorized information about Google Play. Lock and Unlock Your Screen Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it.
Page 48 Before Updating Your Phone Updating your phone may result in a loss of saved data depending on the condition of your phone (malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating your phone firmware. Back Up All Data Prior to Update To back up your Gmail information: 1.
Page 49 4. Follow the prompts. Note: Your Google app purchases are reloaded remotely and can be re-installed after the update is applied. As an added precaution, to preserve any data on your microSD card, please unmount it from your phone prior to starting the update process. From home, tap Apps >...
Page 50: Update Your Profile
Confirm Your Current Phone Software 1. From home, tap Apps > Settings > About device 2. Locate the Software version read-only field. Update Your Profile This option allows you to automatically update your online user profile information. If you choose to change your user name and select a new one online, you must then update the user name on your phone.
Page 51: Update Your Prl
 The phone will download and install the profile update and you will see a confirmation when complete. Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to reconnect with the network. Update Your PRL This option allows you to download and update the PRL (preferred roaming list) automatically.
Page 52: Your Phone's Home Screen
Your Phone's Home Screen The following topics describe how to use and customize your phone’s home screen, understand the status bar, and use the notification panel. Home Screen Basics The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more.
Page 53: Extended Home Screens
Item Description Widgets are self-contained apps that reside on your phone’s home screen. Widget Application icons are shortcuts to favorite applications. You can add and Application icons remove these shortcuts as you wish. Primary shortcuts are application shortcuts that appear in the same location on all of your phone’s home screens.
Page 54: Status Bar And Notification Panel
● While on an extended screen, press the Home key to return to the main home screen. To go directly to a particular screen: 1. From any screen, pinch the screen to display thumbnail images of all screens. 2. Tap the screen you want to open. Status Bar and Notification Panel Your phone’s status and notifications are available at a glance at the top of the screen.
Page 55 Status Bar Layout Main Status Icons Icon Status Bluetooth: Bluetooth is active. GPS: GPS is active. Wi-Fi: Wi-Fi is active. File download in progress: Download of a file or app is in progress. Mute mode: Mute mode is enabled. Vibrate mode: Vibrate mode is enabled. Speakerphone: Call is using speakerphone.
Page 56 Icon Status Airplane mode: Airplane mode is active. Sync: Sync is active. Battery charging: Battery is charging. Battery full: Battery is fully charged. Main Notification Icons Icon Notification Missed call: A call has been missed. Call on hold: A call is on hold. New voicemail: New voicemail message has been received.
Page 57: Notification Panel
Icon Notification Keyboard in use: Keyboard is in use. More notifications available: View additional notifications. Note: Additional notification icons may appear. All notifications may be accessed through the notification panel. Notification Panel Your phone’s notifications appear at the left side of the status bar, and you can access the full notification panel by pulling down the status bar.
Page 58 Notification Panel Layout The notification panel gives you access both to notifications and the Quick settings menu. Notification Panel Quick Settings The Quick settings list at the top of the notification panel lets you quickly access frequently used settings options. Scroll left or right to display all available settings, and tap an icon to turn the selected feature on or off.
Page 59: Customize The Home Screen
• You can have ten buttons active in the Quick settings panel. These appear in the top two rows. • There will additional buttons shown in the Available buttons list. These are not active in the Quick settings panel.  To add, remove, or move a button, touch and hold it and move it to the desired location.
Page 60: Add Shortcuts To The Home Screen
1. From home, touch and hold an empty space, and then tap Wallpapers  You can also access the wallpaper menu through settings. From home, tap Apps > Settings > Wallpaper 2. Tap an option to select the wallpaper.  Home screen to set the background wallpaper for your home screen.
Page 61: Add Widgets To The Home Screen
3. Drag the icon to an empty location on one of the home screens.  The shortcut is added to the home screen. Add Widgets to the Home Screen You can add widgets to your phone’s home screen. Widgets are self-contained apps that display on a home screen.
Page 62 2. Type a name for the folder and tap Done.  A new folder is created. 3. To add more app shortcuts to the folder, touch and hold a shortcut and drag it on top of the new folder.  The new shortcut is added to the folder. Change Folder Names Once you have added folders, you can change the name easily from the folder display.
Page 63: Making Connections
Making Connections The following set of topics will cover your phone’s ability to help you make connections, from phone calls and maintaining contacts, to text messages, email, Internet, and international services.
Page 64: Phone Calls And Voicemail
Phone Calls and Voicemail The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, and more. Place and Answer Calls The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options.
Page 65: Call Emergency Numbers
2. Tap the number keys on the keypad to enter the phone number.  As you enter digits, Smart dial searches for contacts that match. If you see the number you want to dial, tap it to place the call immediately without entering the rest of the number. 3.
Page 66: Answer Phone Calls
1. Unlock the screen. For more information, see Lock and Unlock Your Screen. 2. From home, tap Phone > Keypad. 3. Tap 9-1-1 ( ), and tap Dial  As long as you are in an area covered by wireless service, the emergency call is placed. Enhanced 9-1-1 (E 9-1-1) Information This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9-1-1 emergency location services where available.
Page 67 Answer an Incoming Call 1. When a call arrives, slide Answer to the right to answer it.  The call begins. 2. To end the call, tap End  The call ends. Mute the Ringing Sound To mute the ringer without rejecting the call: ■...
Page 68: Reject An Incoming Call
Reject an Incoming Call ■ When a call arrives, slide Reject to the left to reject it.  The ringtone or vibration will stop and the call will be sent directly to voicemail. Reject a Call and Send a Text Message You can reject an incoming call and automatically send a text message to the caller.
Page 69: In-Call Screen Layout And Operations
 The selected message will be delivered to the caller.  You can edit the reject messages through the Call settings menu. From the phone app, tap More > Settings > Call blocking > Call-reject messages and edit or create the reject messages.
Page 70: Place A Call From Contacts
 Activate Speaker to route the phone’s audio through the speaker. (You can adjust the speaker volume using the Volume key.)  Deactivate Speaker to use the phone’s earpiece. Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone use.
Page 71: Call From Call Log
5. To end the call, tap End  The call ends. Tip: You can also place a call directly from the Contacts list. Swipe the entry you want to call from left to right to place a call to the entry’s primary number. Call from Call Log The call log list lets you quickly place calls to recent incoming, outgoing, or missed numbers.
Page 72: Voicemail
 For additional options, tap the name or number. 5. To end the call, tap End  The call ends. Tip: You can also place a call directly from the call log list. Swipe the entry you want to call from left to right to place a call.
Page 73: Visual Voicemail Setup
 Your phone dials the voicemail access number. 3. Follow the system prompts to:  Create your passcode.  Record your name announcement.  Record your greeting. Important: Voicemail Passcode – It is strongly recommended that you create a passcode when setting up your voicemail to protect against unauthorized access.
Page 74: Review Visual Voicemail
 You will see a Welcome to Visual Voicemail screen. 2. Scroll through the introduction screens to view a brief explanation of visual voicemail services. 3. At the end of the welcome screens, you will come to a Personalize your voicemail prompt. 4.
Page 75: Listen To Multiple Voicemail Messages
1. From home, tap Apps > Voicemail  You will see the voicemail Inbox. 2. Tap a message, and then tap Play to review it. Tip: There are several icons at the bottom of the review screen for maintenance, storage, messaging, and other options.
Page 76: Visual Voicemail Options
2. Swipe your finger left or right to display the next or previous message. You can navigate through voicemail messages as frequently as you would like. You can even move to the next or previous message before you are finished listening to the current one. Visual Voicemail Options Your visual voicemail options appear as icons at the bottom of the voicemail review screen.
Page 77 2. Tap More options > Settings.  You will see the voicemail settings menu. 3. Select an option to change its settings.  Avatar: Configure you Avatar options.  Display: Change your voicemail message theme and enter a name to identify yourself to people when replying or forwarding messages.
Page 78: Optional Calling Services
Edit the Display Name Using the Voicemail Menu From your Visual Voicemail menu, you can quickly change the name or number attached to your voice messages. 1. From home, tap Apps > Voicemail 2. Tap More options > Settings > Display > Display name. 3.
Page 79: Conference Calling
■ Slide to the right. (This puts the first caller on hold and answers the second call.) To switch back to the first caller: ■ Tap Swap Note: For those calls where you do not want to be interrupted, you can temporarily disable Call Waiting by pressing *-7-2 ( ) before placing your call.
Page 80 1. On the Phone screen, enter a number and tap Dial (or place a call from Log or Contacts). 2. Once you have established the connection, tap Add call, and dial the second number (or place the call from Log or Contacts). ...
Page 81: Call Forwarding
Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when you have activated Call Forwarding. Note: You are charged a higher rate for calls you have forwarded. To activate Call Forwarding: 1.
Page 82 Setting Description Answer calls by pressing the Home key or using voice commands. End Answering and ending calls calls by pressing the Power/Lock key or using voice commands. Vibrate or play tones when calls are answered or ended. Alarms and Call alerts notifications can be turned off during calls.
Page 83: Tty Mode
 Tap a menu item to display its options.  Select your options and follow the prompts to set them.  Your call settings options are set. TTY Mode A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone.
Page 84: Contacts
Contacts The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account, your PC, compatible email programs (including Exchange Server), and your Facebook friends. Contacts Cautions Information saved in Contacts may be lost or changed if the battery is removed for a long period or left uncharged.
Page 85 2. Tap Add to add a contact.  The Add Contact screen appears. 3. If you have multiple account types associated with your phone, select a contact type.  Select Google if you want to save contacts to your Google Account; these will be synced automatically with your Google Account online.
Page 86: View Contacts
Save a Phone Number You can save a phone number to Contacts directly from the phone keypad. 1. From home, tap Phone 2. Enter a phone number and tap Add to Contacts. 3. To add the number to an existing contact, tap Update existing. To add a new contact, tap Create contact.
Page 87: Contacts Screen Layout
2. Tap a contact to view its details.  The contact’s detailed listing appears. Contacts Screen Layout The following illustration show’s your Contacts app layout and describes the various features. Item Description Groups Show contact groups. More options Access additional options. Search Search contacts.
Page 88: Edit A Contact
Image View the image for the contact. Tap to show the contact’s details. Contact Add new contact Add a new contact. Edit a Contact Once you have added a contact, you can add or edit any of the information in the entry, assign a caller ID picture, customize with a unique ringtone, and more.
Page 89: Delete A Contact
Delete a Contact You can delete a contact from the contacts details page. 1. From home, tap Apps > Contacts  You will see the Contacts list. 2. Tap a contact to view its details.  The contact’s detailed listing appears. 3.
Page 90: Groups
Groups You can use groups to organize your contacts. Your phone comes with preloaded groups, and you can create your own. You might create a group for your family, for coworkers, or a team. Groups make it easy to find contacts, and you can send messages to the members of a group. Create a Group 1.
Page 91: Share A Contact
Send an Email to a Group You can send an email to members of a group, if the members have an email address stored in their contact record. 1. From home, tap Apps > Contacts 2. Tap Groups, and then tap a group. 3.
Page 92 4. In the Share menu, select:  Both vCard file (VCF) and Text formats: • Simple sharing: Share large files using Contacts. • Android Beam: Send the information to another device through Android beam. • Bluetooth: Send the information using Bluetooth. See Bluetooth for information on pairing and sending using Bluetooth.
Page 93: Profile Sharing
 The selected contact will be shared. Profile Sharing Share your profile information with your contacts. You can select which contacts you want to share it with, as well as select additional information you want to share. 1. From home, tap Apps >...
Page 94: Import Contacts
Shared profile info: In addition to your name, status, and profile picture, you can share your email, organization, address, and date of birth.  Back up profile data: Backup and restore your profile data using your Samsung account.  Registered information: View and set the registered information for your phone number.
Page 95: Back Up Contacts
3. Tap Import > Device storage or SD card. 4. Select a destination for the imported contacts. 5. Follow the prompts to complete the import.  The contacts are imported and stored in the selected account. Back Up Contacts If you are saving contacts to an account that does not automatically back them up to the Cloud, you can manually back them up to an optional installed SD card for re-import if needed.
Page 96: Messaging
Messaging With wireless service and your phone’s messaging capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail (Google), personal and corporate email, and text and multimedia messaging. Text and Multimedia Messaging With text messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phone.
Page 97: Send A Multimedia Message (Mms)
4. Tap the Enter message field and then start composing your message. 5. When done, tap Send to send the text message. Send a Multimedia Message (MMS) When you need to add a little more to a text message, you can send a multimedia message (MMS) with pictures, voice recordings, audio or video files, contact cards (vCard), or appointments (vCalendar).
Page 98: Create A Slideshow
 Gallery: Attach a stored picture. See View Pictures and Videos Using Gallery.  Other: Select an additional file source: • Image: Attach a stored picture from the Gallery, Photos, or Amazon Photos. • Video: Attach a stored video. See View Pictures and Videos Using Gallery.
Page 99: Use Enhanced Messaging
4. When you have finished composing the multimedia message, tap Send Tip: To compose a slide show, you can also simply attach multiple items separately to the MMS message. Tap Attachment and select a file type, location, and file and then repeat it for additional slides.
Page 100 Send an Enhanced Message 1. From home, tap Apps > Messages 2. On the Messaging screen, tap Compose  The Compose screen opens. 3. Fill in one or more recipients. You can:  Enter phone numbers directly in the Enter recipient field. If you are sending the message to several phone numbers, separate the phone numbers with a comma.
Page 101 4. Tap the Enter message field, and then start composing your message. 5. Tap Attachment and select from the following file attachments:  Camera: Take a new picture or video and attach it. See Camera and Video.  Gallery: Attach a stored picture. See View Pictures and Videos Using Gallery.
Page 102: Save And Resume A Draft Message
Save and Resume a Draft Message While composing a text or multimedia message, tap Back to automatically save your message as a draft. To resume composing the message: 1. From home, tap Apps > Messages 2. Tap the message to resume editing it. 3.
Page 103: Reply To A Message
Note: If a message contains a phone number, tap the message and then tap the phone number to dial the number or add it to your contacts. View a Multimedia Message (MMS) 1. From home, tap Apps > Messages 2. On the Messaging screen, tap a multimedia message or conversation to open it. 3.
Page 104: Gmail
Delete Conversations 1. From home, tap Apps > Messages 2. On the Messaging screen, tap More > Delete. 3. Select the conversations you want to delete. 4. Tap Delete and then tap Delete to confirm. Any locked messages will not be deleted. Tip: You can also delete a conversation while you are viewing it.
Page 105: Check Received Gmail Messages
 The Gmail composition window opens. 3. Enter the message recipient(s), subject, and message, and then tap Send  The Gmail message is sent. Gmail Composition Options ● Adding Cc/Bcc: In the mail composition window, tap More > Add Cc/Bcc, and then add recipients.
Page 106 2. Tap the new message from the notification panel.  The new Gmail message opens.  If you have two or more new Gmail messages, tapping the notification opens the Gmail Inbox. Open Gmail Messages from the Inbox You can also read and reply to all your Gmail messages from the Gmail Inbox. 1.
Page 107: Use Gmail Labels
 The message thread opens, with the newest message displayed. Options when Reviewing Gmail Messages ● Replying to Gmail Messages: With the Gmail message open, tap Reply , compose your reply message, and tap Send  To reply to all, tap More options >...
Page 108: Mute Gmail Threads
1. From home, tap Apps > Google folder > Gmail  The Inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then tap Archive  The thread is now archived. Mute Gmail Threads If registered on a mailing list, there will be threads with always-continuing conversations.
Page 109: Add Another Google (Gmail) Account
1. From home, tap Apps > Google folder > Gmail  The Inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then tap Options > Report spam or Report phishing.  The selected message is reported as spam or phishing Gmail. Add Another Google (Gmail) Account If you have multiple Gmail accounts you wish to view on your phone, you can add them from the Settings >...
Page 110: Gmail Settings
2. Tap Menu 3. Tap the icon for the account you want to view from the list at the top of the menu.  The selected account Inbox is displayed. Gmail Settings You can access settings for the Gmail app and for your individual Gmail accounts from the Gmail Settings menu.
Page 111: Email
3. Tap General settings to access settings for all accounts, or tap an account name to configure settings for a specific Gmail account.  General settings: Gmail default action, Conversation view, Swipe actions, Sender image, Reply all, Auto-fit messages, Auto advance, Confirm before deleting, Confirm before archiving, and Confirm before sending.
Page 112: Add An Email Account
Add an Email Account You can add several types of personal email accounts, such as POP3 and IMAP accounts, on your phone. Add an Email Account from the Email App You can add email accounts directly from the email app, even if you have another email account set up. 1.
Page 113: Add An Exchange Activesync Account
2. Enter the Email address and Password for the email account and then tap Next.  Tapping Next prompts your phone to attempt a regular email setup and test the incoming and outgoing servers.  If you have custom settings you need to configure, tap Manual setup and enter your settings. These may include mail type, user name, password, server, security type, etc.
Page 114: Create And Send An Email Message
 Password: Enter your network access password (case-sensitive).  Exchange server: Enter your system’s Exchange server remote email address. Obtain this information from your company network administrator.  Use secure connection (SSL): Tap to place a checkmark in the box, if your system requires SSL encryption.
Page 115: Open Email Messages
 You can add multiple recipients to an email message.  To add recipients from Contacts, tap Contacts , select the contact(s) you wish to include, and then tap Done. 4. Enter the email subject and message.  To add an attachment to the message, tap Attach, select an attachment type, and then select an attachment.
Page 116: Delete An Email Account
Options when Reviewing Email Messages ● Resetting Mail as Unread: Tap and hold a read message and then tap More > Mark as unread. ● Deleting Email: Tap and hold a message and then tap Delete. ● Syncing Accounts Manually: Sync sent and received email messages manually at any time regardless of the automatic sync settings.
Page 117: Manage Your Email Inbox
Manage Your Email Inbox Your email Inbox provides management options for viewing, sorting, and deleting your email messages. View Your Email Inbox 1. From home, tap Apps > Email  The email Inbox opens. 2. Tap the email account at the top of the screen to select a different Inbox, or tap Combined inbox to see all your email Inboxes at once.
Page 118: Exchange Activesync Email Features
Delete Multiple Email Messages 1. On the email account Inbox, touch and hold a message to select it and display check boxes, and then tap the check box next to the messages you want to delete. 2. Tap Delete. Priority Senders Messages from priority senders automatically display at the top of your email Inbox.
Page 119 • Auto download attachments: Automatically download attachments when connected to a Wi-Fi network. • Sync schedule: Configure a schedule for syncing your email account. • Period to sync Email: Configure how far back in time you want to sync your email account.
Page 120: Internet And Social Networking
Internet and Social Networking The following topics describe how to connect to and use the Internet on your phone, and how to access popular social networking sites such as Facebook, Twitter, Hangouts, LinkedIn, and more. Browser Browse the Internet using a full-featured browser. SSL/TLS SSL (Secure Sockets Layer) and TLS (Transport Layer Security) are protocols for encrypting sent/received data.
Page 121: Add A Bookmark
 The browser opens.  The first time you launch Internet, you may be prompted to enter your 10-digit wireless phone number to access the Virgin Mobile home page.  You can also launch the browser by tapping a URL in a text message, email message, or Gmail message.
Page 122: View Browser History
2. Navigate to the Web page you want to bookmark, and tap Bookmarks > Add.  The add bookmark window opens. 3. Check or change the bookmark title, URL, etc., and then tap Save.  The Web page is added to bookmarks. Bookmark Options ●...
Page 123: Open New Browser Tabs
 If you do not see Bookmarks , pull down the Web page to display the address bar. 3. Tap the History tab and then tap an entry.  The Web page opens. Open New Browser Tabs Use tabbed browsing to switch between websites quickly and easily. 1.
Page 124: Facebook
 The search results appear or a Web page opens. Chrome Support ■ To find on-phone help with Chrome, from Chrome, tap More > Help & Feedback.  A Web page will open displaying Google help for Chrome. Tip: For more information, from your computer, visit: google.com/intl/en/chrome/browser/mobile/. Facebook Keep up with friends and family with the Facebook app.
Page 125: Use Facebook
Sign in to Your Facebook Account from Account Settings 1. From home, tap Apps > Settings > Accounts > Add account. 2. Tap Facebook 3. Enter your Facebook username and password and tap Log in.  Your Facebook account is added to your phone. Use Facebook Once you have downloaded the app and signed in, you can post and read updates, upload pictures, tag locations, and more, all from your phone.
Page 126 Using Hangouts 1. From home, tap Apps > Google folder > Hangouts  The Hangouts app will open. 2. Tap Add to start a new Hangout. 3. Choose a new video call or group, or conversation, and type a name, email, number, or circle, or select a contact from the list.
Page 127: Instagram
Note: You can use Hangouts as your phone’s default messaging app, or as a standalone IM app. If you set Hangouts as the default messaging app, the Messages app will be disabled. For more information, Default Applications. Instagram Capture and share photos and videos with your friends. Customize what you capture, and then share it on your feed or post it directly to your friends.
Page 128: Connectivity
Connectivity The following topics address your phone’s connectivity options, including USB file transfer and tethering, Wi-Fi, Bluetooth, and more. Transfer Files between Your Phone and a Computer You can use the supplied USB cable to connect your phone directly to your computer and transfer music, pictures, and other content files.
Page 129: Wi-Fi
 Insert the larger end of the cable to the charger/accessory jack at the bottom of the phone.  Insert the USB end of the cable into an available USB port on your computer. You may need to remove the USB cable from the charging head to access it. 2.
Page 130: Wi-Fi Settings
2. Tap Wi-Fi  The Wi-Fi settings menu appears. 3. Tap On/Off to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.  To disable Wi-Fi, tap On/Off again. 4. Tap a Wi-Fi network to connect, enter the password (if it’s not an open network), and then tap Connect.
Page 131: Disconnect Wi-Fi
2. Tap Wi-Fi  The Wi-Fi settings menu appears. 3. Tap On/Off to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.  To disable Wi-Fi, tap On/Off again. 4. Tap More > Advanced. ...
Page 132: Hotspot
 Wi-Fi Direct and Wi-Fi are unavailable at the same time. 5. Tap a device with which to connect.  If connected via Wi-Fi, you will see a confirmation. Follow the prompts. 6. Accept the connection on the other device. ...
Page 133: Bluetooth
3. Tap On/Off to turn Hotspot on.  Hotspot is enabled.  To disable Hotspot, tap On/Off again. Note: The best way to keep using the phone as a hotspot is to have it connected to a power supply. Connect to Hotspot 1.
Page 134: Enable The Bluetooth Feature
Enable the Bluetooth Feature Use the settings menu to enable or disable your phone’s Bluetooth capabilities. ● Wireless connection to all Bluetooth functions is not guaranteed for the phone. ● The phone may not connect properly depending on the other device. ●...
Page 135: Connect To A Paired Bluetooth Device
■ Enable the Bluetooth function on the Bluetooth devices being paired beforehand. To pair Bluetooth devices: 1. From home, tap Apps > Settings 2. Tap Bluetooth  The Bluetooth settings open.  Nearby devices appear in the Available devices list. ...
Page 136: Send Information Using Bluetooth
1. From home, tap Apps > Settings 2. Tap Bluetooth  The Bluetooth settings open.  Paired Bluetooth devices appear in the Paired devices list. 3. Tap a device from the Paired devices list.  Your phone connects to the paired device. The pairing and connection status is displayed below the device’s name in the Bluetooth devices section.
Page 137: Receive Information Via Bluetooth
● Contacts ● Audio files In the instructions below, Contacts data is being used as an example. Sending Contacts Data via Bluetooth 1. From home, tap Contacts  You will see the Contacts list. 2. Tap a contact to send. 3.
Page 138: Tethering
 When your phone receives a file, you will see a notification. To open the file immediately, pull down the status bar to display the notification panel, and then tap the notification.  When you open a received file, what happens next depends on the file type: •...
Page 139: Apps And Entertainment
Apps and Entertainment The following set of topics will explore the features that make your phone so much more than a phone, from the camera and productivity apps to music, entertainment, and more.
Page 140: Camera And Video
Camera and Video You can use the camera or video camera to take and share pictures and videos. Your phone comes with a 13 megapixel camera with an autofocus feature that lets you capture sharp pictures and videos. Camera Overview The camera's viewfinder screen lets you view your subject and access camera controls and options.
Page 141: Take Pictures And Record Videos
Take Pictures and Record Videos The following topics teach you how to take pictures and record videos with your phone’s camera. Capturing Pictures/Videos ● File Format for Pictures: File format for pictures is JPEG. ● File Format for Videos: File format for videos is MPEG4. Camera Cautions If Lens Becomes Dirty: Fingerprints/smudges on lens prevent capturing of clear still images/videos.
Page 142: Record Videos
Record Videos Record high-quality videos using your phone’s video camera. Note: If you have an SD card installed, pictures and videos are stored to the SD card. If no card is installed, pictures and videos are saved to your phone’s memory. 1.
Page 143 2. Tap an album (such as Camera).  The list of pictures and videos for the album opens.  To select another album, tap Back to return to the Albums tab. 3. Tap an image to view the picture or video. ...
Page 144: Edit Pictures
Edit Pictures Whether you are browsing pictures in filmstrip or grid view in the Gallery application, you can touch and hold on a picture to open a selection menu and choose to delete the picture, rotate or crop it, and more. Rotate a Picture The editing options let you rotate pictures 90 degrees clockwise.
Page 145 3. Tap Edit.  Enhancement tools display. 4. Adjust your picture with these tools:  Adjustment: Straighten, Crop, adjust the ratio and freely rotate your picture.  Tone: Adjust the brightness, contrast, saturation, temperature, and hue of the picture.  Effect: Add color effects to your picture.
Page 146: Share Pictures And Videos
Share Pictures and Videos The Gallery application lets you send pictures and videos using email or multimedia messages. You can share pictures on your social networks (such as Facebook, Flickr, Picasa, and Twitter) and share videos on YouTube. You can also send them to another phone or your computer using Bluetooth. Send Pictures or Videos by Email You can send several pictures, videos, or both in an email or Gmail message.
Page 147: Send A Picture Or Video By Multimedia Message
Send a Picture or Video by Multimedia Message Multimedia Messaging (MMS) lets you send pictures and videos using your phone’s messaging app. Although you can send several pictures or videos in a multimedia message, it may be better to just send one at a time, especially if the files are large in size.
Page 148: Share Pictures Or Videos Via Additional Apps Or Social Media
 The list of pictures and videos for the album opens. 3. Tap the pictures or videos you want to share.  To select multiple items, touch and hold an image to turn on multiple select. Tap all the items you want to include.
Page 149: Share Videos On Youtube
4. Tap the screen, tap Share, and then tap the app you want to use. 5. Follow the prompts to complete the share. Share Videos on YouTube You can share your videos by uploading them to YouTube. Before you do this, you must create a YouTube account and sign in to that account on your phone.
Page 150: Camera Options
4. Tap Share and then on the Share menu, tap YouTube. 5. Enter the prompted information, such as description and tags, and select a privacy option. 6. Tap Upload.  The upload is completed. Camera Options You can adjust your camera’s settings using the icons on the main camera screen and the full camera settings menu.
Page 151 2. Tap Settings  The camera settings menu opens. 3. Select your desired settings.  The settings are applied.  Settable items differ depending on the camera type in use. Camera and Video...
Page 152: Productivity
Productivity Use your phone to stay ahead of the game with calendar, navigation, alarm, office, and more productivity apps. 1Weather Receive real-time local weather information at any location in the world. Access 7-day and hourly weather forecasts for your area. ■...
Page 153: Calendar
 The calculator app launches. 2. Tap keys for calculations.  Calculation results appear. Tip: To use the scientific calculator, make sure Auto rotate is turned on (notification panel > Auto rotate) and rotate the screen to the landscape orientation. Calendar Use Calendar to create and manage events, meetings, and appointments.
Page 154 1. From home, tap Apps > Calendar  The Calendar app opens. 2. Tap Add  The add event window opens. Enter an event title, start date/time, end date/time, etc., and then tap Save.  The event is added to your calendar. Selecting a Calendar ■...
Page 155: View Calendar Events
 Select My Calendar to create an event that will appear only on your phone.  Select your Google Account to create a Google Calendar event. If you have several Google Calendars on the Web, select one in which to add your event. •...
Page 156: Synchronize An Exchange Activesync Calendar
1. From home, tap Apps > Calendar  The Calendar app opens. 2. Tap More > Manage calendars. 3. Select sync options by tapping On/Off next to each item.  The sync settings have been updated.  The selected calendars sync. Synchronize an Exchange ActiveSync Calendar If you have set up a Microsoft Exchange ActiveSync account on your phone, you can also synchronize Exchange ActiveSync calendar events on your phone.
Page 157: Clock
2. Tap Install, and follow the prompts to begin using Call watch. Clock Your phone has a clock app that lets you set alarms, view time in time zones around the world, use a stopwatch, or set a timer. Check the Time You can check the time anytime on your phone.
Page 158: Set Alarms
1. From the clock app, tap Stopwatch. 2. Tap Start to begin timing. 3. Tap Stop to stop timing.  Additional options include Lap to keep track of laps, Resume to continue timing, and Reset to reset the stopwatch to zero. Timer The timer provides a countdown timer for up to 99 hours, 59 minutes, and 59 seconds.
Page 159: Drive
Phone at Alarm Time ● At the set alarm time, the phone sounds the alarm and/or vibrates. ● Stopping an alarm: When the alarm sounds, tap Dismiss. Drive Use Google Drive to open, view, rename, and share your Google Docs and files. ■...
Page 160: Memo
 To enable Google Now, in the search window, tap Menu > Settings > Now cards > Show cards. Memo Organize your life by creating, editing, and managing memos. Located in the Tools folder in the Apps list. 1. From home, tap Apps >...
Page 161: Google Maps
 Documents: View document files.  Images: View image files.  Videos: View video files.  Audio: View audio files. Note: Different folders may appear depending on how your phone is configured. To view files in My Files: 1. From home, tap Apps >...
Page 162: Voice Recorder
 Google Maps opens.  If prompted, follow the prompts to accept terms of use. 2. Tap the Search field to start a search. 3. Enter an address, city, facility name, etc., and then tap a candidate in the results list. ...
Page 163 Make a Voice Recording 1. From home, tap Apps > Tools > Voice Recorder 2. Use the Voice Recorder controls:  To start recording, tap Record and speak into the microphone.  To pause recording, tap Pause  To resume a paused recording tap Resume ...
Page 164: Voice Recorder Options
3. Tap a recording to play it back. Share a Voice Recording 1. From home, Apps > Tools > Voice Recorder 2. Tap Recordings , and then touch and hold on a recording to display options. 3. Tap More > Share, and then follow the prompts to choose a method and share the file. Rename a Voice Recording 1.
Page 165  Turn off speakerphone: Turn off the speakerphone.  About Voice Recorder: View information about the app’s software. Delete a Voice Recording 1. From home, tap Apps > Tools > Voice Recorder 2. Tap Recordings , and then touch and hold on a recording to select it. 3.
Page 166: Entertainment And Activities
From home, tap Apps > Amazon Music Galaxy Apps Discover apps designed exclusively for your Galaxy phone. Note: You must sign in to a Samsung account in order to download Galaxy Apps. ■ From home, tap Apps > Galaxy Apps...
Page 167: Google Play Music Screen Layout
1. From home, tap Apps > Google folder > Play Music  The Play Music app opens to the Listen Now screen. 2. To view additional music options, tap Menu and select an option (Listen now, Top charts, New releases, Music library, Browse stations, or Shop). 3.
Page 168 Feature Description Music list View current playlist or queue. Options menu Access the options menu. Music image/album name Display music images and album names (if available). Shuffle playlist Shuffle the current playlist or queue. Song length The length of the song. Rate (thumbs up/thumbs down) Rate the current song.
Page 169: Create Playlists In Google Play Music
Music title/artist Displays music title and artist (if available). Create Playlists in Google Play Music Organize music into playlists to fit every occasion. 1. From home, tap Apps > Google folder > Play Music  The Play Music app opens to the Listen Now screen. 2.
Page 170: Nextradio
Samsung Milk Music Samsung Milk Music is a streaming radio service that offers a simple way to find the music that is right for you. With a library of over 13 million songs and 200+ stations, the interactive dial makes it easy to skim through stations, to find the perfect soundtrack for the moment.
Page 171 1. From home, tap Apps > Google folder > YouTube  The YouTube app launches. 2. Tap Account  The Account menu appears. 3. Tap Upload  Enter a title, description, and tags, and select a privacy setting. 4. Find a stored video and tap the thumbnail to select it. 5.
Page 172: Settings
Settings The following set of topics will cover your phone’s settings menus and options. For an overview of the settings menu, see Basic Settings.
Page 173: Connections Settings
Connections Settings The following topics introduce your phone’s basic settings menus and cover your phone’s Connections settings options. Basic Settings to access your phone’s settings menu. From the home screen, tap Apps > Settings The table below outlines the top-level settings categories. Category Description Enable and set Wi-Fi options.
Page 174 Set accessibility options such as screen magnification, hearing aid Accessibility compatibility, etc. Set up accounts such as Samsung, Google, and more. Accounts Set up backup options for your phone. You can also reset the phone to its Backup and reset factory defaults.
Page 175: Wi-Fi Settings Menu
Access Settings 1. From home, tap Apps > Settings  The settings menu opens. 2. Select categories and then select your settings options.  Settings are made and applied. Tip: You can also access settings from the notification panel. Pull down the status bar and tap Settings Wi-Fi Settings Menu The Wi-Fi settings menu lets you turn Wi-Fi on or off, set up and connect to available Wi-Fi networks, and configure advanced Wi-Fi options.
Page 176 2. Tap Wi-Fi  The Wi-Fi settings menu appears. 3. Tap On/Off to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.  To disable Wi-Fi, tap On/Off again. 4. Tap a Wi-Fi network, enter the password, and tap Connect. ...
Page 177: Bluetooth Settings
3. Follow the prompts to complete the connection. To connect using a Personal Identification Number (PIN): 1. From Wi-Fi settings, tap More > WPS PIN entry. 2. Enter the PIN displayed on your router. 3. Follow the prompts to complete the connection. Smart Network Switch Smart network switch lets your phone automatically switch to the wireless network data connection when the current Wi-Fi connection is unstable.
Page 178 2. Tap Bluetooth  The Bluetooth settings open. Bluetooth Settings Operations ● Enable Bluetooth: In Bluetooth settings, tap On/Off.  When enabled, confirmation appears for your phone to be discoverable by other devices. Follow the prompts. ● Pairing Bluetooth Devices: Make sure the other devices are set to be discovered. From Bluetooth settings, tap the device name in Available devices and follow the prompts.
Page 179: Airplane Mode
 If a confirmation prompt appears, follow the prompts.  This setting is available when Bluetooth is enabled.  This setting is available when the paired device is providing a service.  Tap the setting to toggle On/Off. ● Search for Other Devices: From Bluetooth settings, tap Scan. ...
Page 180 2. Tap Hotspot and Tethering > Hotspot.  The Hotspot window opens. 3. Tap On/Off to turn Hotspot on.  Hotspot is enabled.  To disable Hotspot, tap On/Off again. Advanced Hotspot Settings The hotspot settings menu lets you configure advanced options. ●...
Page 181: Tethering Settings
Tethering Settings Use Tethering to share your device’s Internet connection with a computer that connects to your device via USB cable or by Bluetooth. For more information, see Tethering. Note: Using the tethering feature consumes battery power and uses data services. 1.
Page 182 2. Tap Data usage  The data usage window opens. Data Usage Settings Operations ● Set dates for data usage tracking: Tap the date range to set the data usage measuring cycle.  This setting is available when Mobile data is enabled. ●...
Page 183: Nfc And Payment Settings
 Help: View help topics on data usage. NFC and Payment Settings Use NFC (Near Field Communication) for mobile payment services, data exchange, and the reading and writing of tags when the phone touches another device. 1. From home, tap Apps >...
Page 184: Nearby Device Scanning
2. Tap More connection settings 3. Set items.  Your settings are saved and implemented. Nearby Device Scanning Scan for and connect to nearby devices. You will receive notifications when there are available devices to connect to. 1. From home, tap Apps >...
Page 185: Printing
3. Tap On/Off to enable the feature. Printing You can print from your phone, via Wi-Fi, to an optional compatible printer (not included). Your phone and the optional printer must be connected to the same Wi-Fi network. Add a Printer Before you can print to a printer, you must add and set it up on your phone.
Page 186: Virtual Private Networks (Vpn)
1. From the Printing settings screen, select a print service from the list. 2. Tap On/Off to turn the service on. The service must be on to add a printer. 3. Tap More > Add printer and follow the prompts to add a printer. 4.
Page 187: Add A Vpn Connection
3. Enter a new password (at least eight characters without any spaces) for the credential storage, scroll down and confirm the password, and then tap OK.  The password is set, allowing secure credential storage. 4. Tap Other security settings. 5.
Page 188: Connect To Or Disconnect From A Vpn
2. Tap More connection settings > VPN.  The VPN settings window appears. 3. Tap Add VPN, and then enter the information for the VPN you want to add.  Information may include Name, Type, Server address, PPP encryption (MPPE), and advanced options.
Page 189: Connect To A Vpn
2. Tap More connections settings > VPN.  The VPN settings window appears. Connect to a VPN 1. From the VPNs section of the VPN setting window, tap the VPN that you want to connect to. 2. When prompted, enter your login credentials, and then tap Connect. ...
Page 190: Disconnect From A Vpn
Disconnect from a VPN 1. Pull down the status bar to open the notification panel. 2. Tap the VPN connection to return to the VPN settings window. 3. Tap the VPN connection to disconnect from it.  Your phone disconnects from the VPN. ...
Page 191: Device Settings
Device Settings The following topics outline the device settings options available on your phone, including sounds, display, gestures, applications, and more. Smart Manager Smart manager provides an overview of the status of your device’s battery, storage, and RAM. You can also automatically optimize your device’s system resources.
Page 192: Applications Settings
Applications Settings View information and configure settings for all apps on your phone. The Application manager and Default applications menus are located here. Items that can be checked in the Applications settings menu are the following. Apps Setting Description Applications manager Manage your downloaded and preloaded applications.
Page 193: Default Applications
1. From home, tap Apps > Settings > Applications > Application manager. 2. Tap items to view details.  Check your application settings condition and access additional options.  Depending on the app and its location, you may be able to force the app closed, uninstall or disable the app, clear cache and data, and more.
Page 194: Calendar Settings
3. Tap each default setting to see what services or applications are available to set as the default.  Browser app: Choose a default browser app.  Calling app: Choose a default calling app.  Messaging app: Choose a default messaging (text and multimedia) app. ...
Page 195: Camera Settings
 Notifications: • Notification sound: Choose a sound for calendar event notifications. • Vibration: Enable or disable vibration, to play for calendar event notifications.  Set default reminders: Set default reminders for Events and All-day events.  Lock time zone: When enabled, event times will be locked to the time zone you select. Times and dates will not change, even if you travel to another time zone.
Page 196: Email Settings
Tip: You can also access Contacts settings from the Contacts app. From home, tap Contacts > More > Settings. 1. From home, tap Apps > Settings > Applications 2. Tap Contacts to configure options:  Import/Export contacts: Import contacts from an installed SD memory card and export contacts to an installed SD memory card.
Page 197 Tip: You can also access Email settings from the Email app. From home, tap Apps > Email > More > Settings. General Email Preferences 1. From home, tap Apps > Settings > Applications 2. Tap Email to configure options. General email settings, which affect all email accounts, include: ...
Page 198: Internet Settings
 Auto download attachments: Choose whether the phone automatically downloads email attachments when you are connected to Wi-Fi. You might use this option to control how and whether you use your plan’s data services to download attachments.  Sync schedule: Set a sync schedule for email, such as choosing different sync options for peak days or times, or when roaming.
Page 199: Messages Settings
1. From home, tap Apps > Settings > Applications 2. Tap Internet to configure options:  Homepage: Choose a homepage to display when you launch Internet.  Default search engine: Choose a default search engine.  Auto fill profile: Manage your Auto fill profile. ...
Page 200 1. From home, tap Apps > Settings > Applications 2. Tap Messages to configure settings:  Enhanced messaging: Chat with other Enhanced messaging users via free one-to-one and group chat messages.  Notifications: When turned on, notifications for new messages display in the status bar. Tap On/Off to turn the setting on, and then configure options: •...
Page 201: Phone Settings
• Auto combination: Choose whether long messages that are received in multiple parts are automatically re-assembled to display as a single message.  More settings > Multimedia messages: • Group conversation: Control how messages to multiple recipients are handled. When enabled, a single message is sent to multiple recipients.
Page 202 1. From home, tap Apps > Settings > Applications 2. Tap Phone to configure options:  Swipe to call or send messages: Make calls or send messages by swiping right or left across a contact’s information in Contacts, or a log item in the Phone app. ...
Page 203: Weather Settings
• Call connect tone: The phone plays a tone when the other caller answers a call. • Call end tone: The phone plays a tone when the other caller ends the call. • Notify during calls: Notifications for alarms and new messages play during calls. When disabled, these notifications will be muted during a call.
Page 204: Google Settings
1. From home, tap Apps > Settings > Applications 2. Tap Weather to configure options:  Unit: Select Celsius or Fahrenheit.  Auto refresh: Choose how often weather information is updated.  Use current location: Use your phone’s current location to get local weather information. ...
Page 205: Sounds And Vibration Settings
1. From home, tap Apps > Settings > Applications 2. Tap Google to configure options:  Ads: Configure your Google advertising profile.  Location: Configure your Google location settings.  Nearby: Use your device’s sensors to connect with nearby devices. ...
Page 206 Play a sound when a charger is connected. Dialing keypad tone Play tone when the dialing keypad is tapped. Keyboard sound Play a sound when the Samsung keyboard is tapped. Sound quality and effects Set sound quality and sound effects for your phone. Access Sound Settings 1.
Page 207: Display Settings
 Dialing keypad tone: Play tone when the dialing keypad is tapped.  Keyboard sound: Play a sound when the Samsung keyboard is tapped.  Sound quality and effects: Select options for sound quality while headphones or compatible Bluetooth headsets are connected.
Page 208 Display Settings Overview The display settings menu allows you to configure the following options: Display Setting Description Brightness Set the display brightness. Increase the screen brightness for 15 minutes. If the screen is still on Outdoor mode after 15 minutes, outdoor mode will remain turned on until the screen turns off.
Page 209: Advanced Features
3. Set your display options.  Brightness: Set the screen brightness level.  Outdoor mode: Increase the screen brightness for use outdoors.  Font: Choose the default font.  Icon backgrounds: Display icons with a shaded background to make them stand out on the home screen and Apps screen.
Page 210: Personal Settings
Personal Settings The following topics cover your phone’s personalization settings, including location privacy and access, security, lock screen settings, accounts, and backup and reset options. Wallpaper You can change the wallpaper for the Home and lock screens. Change the Wallpaper 1.
Page 211: Home Screen Settings
Touch and hold an empty area on a home screen, and then touch Themes. 2. Tap a theme to view it. 3. To find other themes, tap More themes. 4. To download a theme, tap the theme, and then tap Download. 5.
Page 212: Lock Screen And Security Settings
For more information, see Customize the Home Screen. Lock Screen and Security Settings The lock screen settings let you set your method for unlocking your phone, customize lock screen options, determine whether to show tips for unlocking the phone, and enter your owner information to be displayed on the lock screen.
Page 213: Screen Lock
Setting Description Protect encrypted data Protect your device by using a screen lock when your device powers on. Encrypt SD card Protect your SD card by encrypting its data. Configure settings for encryption, password visibility, security updates, Other security settings credentials, and other security features.
Page 214: Use A Screen Unlock Pattern
Important: To protect your phone and data from unauthorized access, it is recommended that you use the highest security level available (Password protection). It is also recommended you frequently change your password to ensure the safety of your phone and personal data. Access Screen Lock Settings 1.
Page 215: Disable The Screen Lock
 If you fail to enter the correct PIN after five attempts, you will be prompted to wait for 30 seconds before you can try again. Use a Screen Unlock Password 1. From the Screen lock type menu, tap Password. 2.
Page 216: Device Security
Make passwords visible: Display password characters briefly as you type them.  Security policy updates: Automatically or manually check for security policy updates.  Send security reports: Send security reports to Samsung via Wi-Fi for threat analysis.  Device administrators: Manage your device administrators and application installation privileges.
Page 217: Privacy And Safety
 Notification access: View the applications that can access notifications you receive on your phone.  Do not disturb permission: View which apps have permission to change the Do not disturb settings. Privacy and Safety Privacy and safety features include locating methods and emergency messaging. The following settings are available.
Page 218: Location
Location Your Location services settings menu lets you select how your phone determines its location (using the wireless networks, GPS satellites, both, or neither). Enable Location Services Before using any features that require location assistance, you must enable your phone’s location services.
Page 219: App Permissions
Location Services Google uses Location Reporting to store and use your device’s most recent location data. Google apps, such as Google Maps, can use this data to improve your search results based on places that you have visited. 1. From home, tap Apps >...
Page 220: Send Sos Message
Send SOS Message Enable SOS messages to quickly send an alert to your emergency contacts by pressing the Power/Lock key three times. Configure SOS Messages 1. From home, tap Apps > Settings > Privacy and safety > Send SOS messages. 2.
Page 221: Accessibility Settings
Enable Easy Mode 1. From home, tap Apps > Settings > Easy mode 2. Tap Easy mode, and then select the apps you want to use from the Easy applications list. 3. Tap Done to apply your Easy mode settings. Return to Standard Mode You can use the Easy mode Settings menu to return to Standard mode.
Page 222: Vision Accessibility Settings
Accessibility Option Description Configure accessibility features for handling and interactions with the Dexterity and interaction phone. Open your accessibility settings by pressing the Home key three times Direct access in quick succession. Set the phone to beep or vibrate at set intervals to remind you of any Notification reminder unread notifications from selected applications.
Page 223: Hearing Accessibility Settings
High contrast fonts: Adjust the color and outline of fonts to increase the contrast with the background.  High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background. ...
Page 224: Dexterity And Interaction Settings
Dexterity and Interaction Settings Your phone offers many features to improve accessibility related to the way you interact with touch and movement. 1. From home, tap Apps > Settings > Accessibility 2. Tap Dexterity and interaction to configure options:  Assistant menu: Assistant menu can improve phone accessibility by providing quick access to important functions.
Page 225: Accounts
 Direct access: Access common accessibility settings from any screen by pressing the Home key rapidly 3 times in a row.  Notification reminder: Phone beeps at set intervals to remind you of unread notifications.  Answering and ending calls: Select options for answering and ending calls. •...
Page 226: Backup And Reset
Back up my data to your Samsung account. When reinstalling an application, backed up settings and data will be Restore restored from your Samsung account. Enable backup for application data, Wi-Fi passwords, and other settings Back up my data to your Google Account.
Page 227 Backup and Reset Option Description Reset your device to its factory default settings, resetting everything Reset settings except the security, language, and account settings. Personal data is not affected Reset Wi-Fi, Mobile data, and Bluetooth settings with Reset network Reset network settings settings.
Page 228: Factory Data Reset
Factory Data Reset You can reset your device to factory defaults, erasing all data from your device. This action permanently erases ALL data from the device, including Google or other account settings, system and application data and settings, downloaded applications, as well as your music, photos, videos, and other files.
Page 229: System Settings
Language Set the language for your display and menus. Default keyboard Set the default method for entering text. Samsung keyboard Set Samsung keyboard options. Google voice typing Set options for Google Voice text entry. Text-to-speech options Set text-to-speech options. Pointer speed Set the speed of the pointer for a mouse/trackpad.
Page 230  Language: Tap a language to assign it.  Default keyboard: Tap an input method to set it as the default.  Samsung keyboard: Configure your keyboard options.  Google voice typing: Configure your options, including language detection. System Settings...
Page 231: Battery Settings
 Text-to-speech: Tap a settings option and follow the prompts.  Pointer speed: Drag the bar to adjust the speed, and then tap OK. Battery Settings Monitor your phone’s battery usage through this settings menu. View which functions are consuming your battery’s charge and at what percentage.
Page 232: Ultra Power Saving Mode
Ultra Power Saving Mode Conserve power and extend your phone’s battery life by using a minimal home screen layout, limiting the number of usable apps, turning off mobile data when the screen is off, and turning off connectivity features such as Wi-Fi and Bluetooth. Turn On Ultra Power Saving Mode 1.
Page 233: Accessories Settings
Storage Device Description ● Used space: The amount of storage space currently being used. ● Internal storage: View total space, system memory, cached data, and Device storage more. ● Portable storage: Manage storage on SD cards. View SD Card for more details.
Page 234: Date And Time Settings
Access Accessories Settings 1. From home, tap Apps > Settings > Accessories 2. Tap Automatic unlock to enable the feature for use with Flip wallet. Date and Time Settings Use the Date and Time settings menu either to automatically use the network-provided date and time or manually set these values, as well as select time and date format options.
Page 235: Activate This Device
Access Date and Time Options 1. From home, tap Apps > Settings > Date and time 2. Set available date and time options.  Your date and time settings are applied and saved. Activate This Device The Activate this device menu lets you activate a new phone or use additional self-service options such as checking the status of an in-service phone.
Page 236: System Update
2. Follow the prompts to activate your phone or review your summary.  Your phone activates. If already activated on an account, you will see a usage and plan summary. System Update The System Update menu provides settings for keeping your phone up-to-date with the latest software. Access System Update ■...
Page 237 Review various types of important legal information, including Open Legal information source licenses, Google legal information, System WebView licenses, Wallpapers, Samsung legal information, and the Privacy Alert. Change the name of your device (other devices see this name when Device name using Mobile hotspot or Bluetooth).
Page 238 Access About Device Options 1. From home, tap Apps > Settings > About device 2. Select or view available options.  Your phone information is displayed. System Settings...
Page 239: Getting Help
Getting Help The following set of topics will cover troubleshooting tips, phone specifications, and how to contact Virgin Mobile and manage your wireless service.
Page 240: For Assistance
For Assistance The following topics address areas of support for your phone, including troubleshooting, specifications, account information, warranty information, and customer service contact information. Troubleshooting Check the questions and answers below for troubleshooting solutions for common phone issues. Check Here First Problem: Phone freezes/operation is unstable.
Page 241: Virgin Mobile Account Information And Help
 From home, tap Apps > Settings > Mobile networks > Access Point Names > More > Reset to default. Problem: Battery level goes down quickly. Solution: Are you where signal is weak or have been out of service area for a long period? Calling where signal is weak or being out of service area uses a lot of Battery.
Page 242: Top-Up Your Account
For more information, please call 1-800-SAMSUNG (726-7864). Intellectual Property All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone System”), is proprietary to Samsung and protected under federal...
Page 243: Disclaimer Of Warranties; Exclusion Of Liability
DOWNLOAD CERTAIN SOFTWARE, SUCH AS CUSTOM OS. Samsung KNOX ™ is Samsung’s security platform and is a mark for a Samsung device tested for security Samsung KNOX with enterprise use in mind. Additional licensing fee may be required. For more information about KNOX, please refer to: samsung.com/us/knox.
Page 244: Do You Have Questions About Your Samsung Mobile Device
Full written terms and detailed information about the warranty and obtaining service are available on the device at: Settings > About device > Legal information > Samsung legal or you may access the online version of the Health/Safety and Warranty guide for your device at: English samsung.com/us/Legal/Phone-HSGuide...
Page 245: Index
Index 1Weather, 142 Calendar, 143 3-way Calling, 69 Add event, 143 About Device, 226 Settings, 184, 185 Accessibility Settings, 211 Sync Exchange ActiveSync calendar, 146 Accessory Port, 6 View events, 145 Accounts Call Add new, 215 Settings, 191 Manage, 216 Call Forwarding, 71 Settings, 215 Call Log...
Page 246 Mute threads, 98 International Dialing, 193 New messages, 95 Internet Read and reply, 95 Settings, 188 Read messages, 96 Keyboard Report phishing, 98 Samsung keyboard, 27 Report spam, 98 Language Settings, 219 Search, 98 Location Send message, 94 GPS satellites, 208 Index...
Page 247 Music S Voice Google Play Music, 156 Settings, 193 My Files, 150 Samsung Keyboard, 27 Navigation Samsung Milk Music, 160 Google Maps, 151 Save a Phone Number, 76 Nearby Device Scanning, 174 Screen Lock, 203 NextRadio, 160 Screen Timeout, 198...
Page 248 Tethering Settings, 171 Listen to multiple messages, 65 Text Editing, 29 Options, 66 Text Entry, 26 Review, 64 Text Messaging Set up, 63 Conversations, 92 Settings, 66 Draft messages, 92 Voice Recorder, 152 Notifications, 92 Voice Typing, 28 Send messages, 86 Configuring, 29 Themes, 200 Using, 28...

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