How To Get Help; Finding The Latest Updates On The Nortel Web Site; Getting Help From The Nortel Web Site; Getting Help Over The Phone From A Nortel Solutions Center - Nortel 1535 Installation And Configuration Manual

How to get help

This chapter explains how to get help for Nortel products and services.

Finding the latest updates on the Nortel web site

The content of this documentation was current at the time the product was
released. To check for updates to the latest documentation and software for
Multimedia Communication Server (MCS) 5100, click one of the following
links:

Getting help from the Nortel web site

The best way to get technical support for Nortel products is from the Nortel
Technical Support web site:
www.nortel.com/support
This site provides quick access to software, documentation, bulletins, and
tools to address issues with Nortel products. From this site, you can:
•
•
•
•

Getting help over the phone from a Nortel Solutions Center

If you do not find the information you require on the Nortel Technical Support
web site, and you have a Nortel support contract, you can also get help over
the phone from a Nortel Solutions Center.
In North America, call 1-800-4NORTEL (1-800-466-7835).
Outside North America, go to the following web site to obtain the phone
number for your region:
www.nortel.com/callus
Copyright © 2006, Nortel Networks
.
download software, documentation, and product bulletins
search the Technical Support Web site and the Nortel Knowledge Base
for answers to technical issues
sign up for automatic notification of new software and documentation
for Nortel equipment
open and manage technical support cases
Multimedia Communications Server 5100
IP Phone 1535 Installation and Configuration
NN43160-103 01.02 Standard
Release 3.5 20 November 2006
9
Nortel Networks Confidential