Head Cleaning; Troubleshooting - Epson TM-C3400 User Manual

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Displaying the Printer Driver
Follow the steps below to display the printer driver. For details on
how to use the printer driver, see the printer driver help.
1. Open [
2. Right-click on [
Preferences

Head Cleaning

This printer has an automatic nozzle check function, and automatically
performs head cleaning under normal conditions. However,
depending on the printer settings, the printout may be faint or
incorrect colors may be printed, due to a clogged print head. If this
happens, perform head cleaning by using the printer driver.
1. Turn on the printer.
2. Display the [
Manual Head Cleaning
3. Click [
Utilities
The printer checks for nozzle clogs. If any found, cleaning is
performed automatically. Cleaning will be repeated 5 times at
most.
4. Perform the nozzle check to confirm the cleaning result.

Troubleshooting

Error LED on or flashing
❏ Check to see that the roll paper cover and the ink cartridge cover
are closed. If they are open, close them.
❏ Check the Paper LED. If it lights, check for a paper jam, and install
the paper correctly referring to "Installing Paper" on page 10.
❏ Turn off the printer and then turn it back on. If the Error LED is still
flashing, call your supervisor or a service person.
Paper jam
Turn off the printer and open the roll paper cover or the fanfold paper
cover to remove the jammed paper. Install the paper correctly
referring to "Installing Paper" on page 10.
20 TM-C3400 User's Manual
Printers and Faxes
EPSON TM-C3400
] to display the printer driver.
Printing Preferences
] tab.
Printers
] (or [ ]).
] and click [
] screen of the printer driver.
Maintenance And
] on the [
Printing