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5. Troubleshooting
PROBLEM
The refrigerator does not
work at all or it does not chill
suffi ciently.
The food in the fridge is
frozen.
You hear unusual noise or
sounds.
The cabinet-door sealing area
of the appliance is hot and
condensation is occurring.
You can hear water bubbling
in the refrigerator.
There is a bad smell in the
refrigerator.
Frost forms on the walls of
the freezer.
• Check that the power plug is properly connected.
• Check if the set temperature on the digital display is warmer than the freezer or fridge
inner temperature. If it is, set the refrigerator colder.
• Is the refrigerator in direct sunlight or located near a heat source?
• Is the back of the refrigerator too close to the wall, preventing proper ventilation?
• Check if the set temperature on the digital display is too low.
• Try setting the refrigerator to a warmer temperature.
• Is the temperature in the room too low? Set the refrigerator warmer.
• Did you store the food which is juicy in the coldest part of the refrigerator? Try moving
those items to the other shelves in fridge instead of keeping them in the colder areas or
bins.
• Check that the refrigerator is level and stable.
• Is the back of the refrigerator too close to the wall, preventing proper ventilation?
Try moving the back of the refrigerator at least 50 mm from the wall.
• Was anything dropped behind or under the refrigerator?
• A "ticking" sound is heard from inside the refrigerator. It is normal and occurs because
various accessories are contracting or expanding according to the temperature of the
refrigerator interior.
• If it sounds as if something is hitting something else inside the refrigerator, this is nor-
mal. The sound is caused by the compressor operating at high capacity.
• Some heat is normal as anti-condensators are installed in the vertical hinged section of
the refrigerator to prevent condensation.
• Is the refrigerator door ajar? Condensation can occur when you leave the door open
for a long time.
• This is normal. The bubbling comes from refrigerant circulating through the refrigerator.
• Check for spoiled food.
• Foods with strong odors (for example, fi sh) should be tightly covered.
• Clean out your freezer periodically and throw away any spoiled or suspicious food.
• Is the air vent blocked? Remove any obstructions so air can circulate freely.
• Allow suffi cient space between the stored foods for effi cient air circulation.
• Is the freezer drawer closed properly?
SOLUTION
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