Samsung UE55KS7500 E-Manual page 5

Troubleshooting
Getting Support
72 Getting support through Remote Management
73 Finding the contact information for service
73 Requesting service
Diagnosing the TV operation
There Is a Problem with the Picture
74 Testing the picture
I Can't Hear the Sound Clearly
76 Testing the sound
There Is a Problem with the Broadcast
My Computer Won't Connect
I Can't Connect to the Internet
Data Service
The Schedule Recording/Timeshift Function Isn't Working
Anynet+ (HDMI-CEC) Isn't Working
I Have Trouble Launching/Using Apps
My File Won't Play
I Want to Reset the TV
Other Issues
Precautions and Notes
Before Using the Recording and Timeshift Functions
85 Before using the recording and schedule recording functions
86 Before using the timeshift function
Supported Resolutions for each of UHD Input Signals
87 If HDMI UHD Color is set to Off
87 If HDMI UHD Color is set to On
Read Before Using Voice Interaction
88 Precautions for voice interaction
88 Requirements for using voice interaction
Read Before Using Apps
Read Before Using the Web Browser
Read Before Playing Photo, Video, or Music Files
91 Limitations on use of photo, video, and music files
92 Supported external subtitles
92 Supported internal subtitles
93 Supported image formats and resolutions
93 Supported music formats and codecs
94 Supported video codecs
Read After Installing the TV
96 Picture sizes and input signals
97 Installing an anti-theft lock
97 Read before setting up a wireless Internet connection
Read Before Connecting a Computer (Supported Resolutions)
98 IBM
98 MAC
99 VESA DMT
Supported Resolutions for Video Signals
100 CEA-861
Read Before Using Bluetooth Devices
101 Restrictions on using Bluetooth
Buttons and Functions
102 Buttons and functions available while playing multimedia
content
104 Buttons and functions available while using sports mode
104 Buttons and functions available while recording a programme
or Timeshift
Licence