Smart Grid - Samsung RF28K9380SR/ User Manual

Troubleshooting

Smart Grid

Symptom
What Do I Need
to use the Energy
Management and
Smart Grid functions?
Why isn't the Energy
Management function
working normally?
Why isn't the Delay
Defrost Capability
working normally?
68 English
Untitled-2 68
To use the Smart Grid (Demand Response) and Energy
Management functions on your refrigerator, you need the
following:
Devices
• Wireless access point (router)
• Samsung Energy Management-supported refrigerator
• Smartphone
Registration
• Connect your refrigerator to your home Wi-Fi network.
• Register for the EMS service with your electric company that
has an EMS (Energy Management System) supporting SEP
(Smart Energy profile).
Application
• Download the Samsung Smart Home app from the Google
Play Store, Apple App Store, or Samsung Galaxy Apps.
• Install and run the Samsung Smart Home app on your
smartphone.
• Make sure that your home router is operating normally with
proper Internet service and connection.
• Make sure that the refrigerator is connected to the AP.
Checkpoints
• Connect your smartphone to the router (AP, Access Point),
and then check if you can browse the Internet on the
smartphone.
• Check if the Wi-Fi icon on the refrigerator's display is on. If
not, connect the refrigerator to the AP.
• Make sure that your home router is operating normally with
proper Internet service and connection.
• Make sure that the refrigerator does not display L3 or L4 on
the display panel.
Action
2016-02-15 7:35:43