Electrolux EWFLW65H Technical & Service Manual
Front-load washer
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Also See for EWFLW65H:
- Use and care manual (44 pages) ,
- Instructions manual (20 pages) ,
- Technical & service manual (92 pages)
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Summary of Contents for Electrolux EWFLW65H
- Page 1 Technical Service Manual Wave-Touch™ & IQ-Touch™ Front-Load Washer Models EWFLW65H & EIFLW55H Publication #5995523544 Revision B August 2010...
- Page 3 This service manual is intended for use by persons having electrical and mechanical training and a level of knowledge of these subjects generally considered acceptable in the appliance repair trade. Electrolux Home Products, Inc. cannot be responsible, nor assume any liability, for injury or damage of any kind arising from the use of this manual.
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Page 4: Table Of Contents
Basic Information Accessories ..............2-18 Table of Contents Matching Storage Pedestal ......... 2-18 Section 1 - Basic Information ........Dryer Stacking Kit ............2-18 Drain Hose Extension Kit ..........2-18 Safe Servicing Practices For All Appliances ....Universal Appliance Wrench ........2-18 Table of Contents ............. -
Page 5: Section 1 - Basic Information
Install Cycle (WaveTouch™) ..........3-18 Install Cycle (IQ Touch™) ..........3-18 Wiring Diagram Models Diagnostics and Error Codes ..........3-19 EWFLW65H & EIFLW55H ..........6-1 Reading Error Codes ............3-19 To Clear Latest Stored Error Code ........3-19 Diagnostic Test ..............3-20 To Start the Diagnostic Test ........ -
Page 6: Protect Children
Do not put oily or greasy rags or clothing on top of Each model follows the following nomenclature: the washer. These substances give off vapors that E ....for Electrolux could ignite the materials. I ....for IQ Touch •... -
Page 7: Product Specifications
Push2Open: Door, Dispenser, Pedestal 1350 RPM Inclined Axis with 1200 RPM Quiet (52-72 dBA) Electrolux Blue LEDs Multiple User Mode – 3 User Modes with Favorite and Custom Cycles Including My Favorite Custom Cycles Intelligent and Adaptive LCD Controls... -
Page 8: Prevent Injury And Damage To Washer
Basic Information Prevent Injury And Damage To The Washer • All repairs and servicing must be performed by an authorized servicer unless specifically recommended in the Use & Care Guide. Use only authorized factory parts. • Do not tamper with controls. •... -
Page 9: Component Description
Basic Information Component Description Door Lock Assembly Operation The door lock has a push push mechanism that is either in the latched position, where the strike is in the cam, or an unlatched position, where the strike is not in the cam. When in the locked position, the user can push the Start/ Pause button which activates a solenoid causing the door to lock. -
Page 10: Mass Damper Operation
Basic Information Mass Damper Operation The mass damper is a simple assembly consisting of a heavy mass supported by gel. This device reduces cabinet vibration through the dissipation of energy coming from “gel” deformation. The use of the mass damper is effective for a wide range of drum speeds and Mass Damper installation conditions. -
Page 11: Automatic Dispenser Operation
Basic Information Automatic Dispenser Operation The automatic dispenser for the detergent, liquid bleach and fabric softener system is made up of the dispenser cavity, and a removable drawer with four cavities: one for pre-wash, one for detergent, one for bleach and one for fabric softener. -
Page 12: Unbalance Sensing
Basic Information To allow the cavities to empty, the cover of the detergent drawer cover has tubes molded into it that fi t over the Cover Tube tubes in the cavities. These tubes are larger than the tubes in the cavity and are designed to fi... -
Page 13: Oversudsing Detection
Basic Information Oversudsing Detection Oversudsing is detected after the wash cycle by two methods. 1. Suds are detected when torque is very high and the pressure can not be drawn down to zero at the drain pump. The spin cycle is then skipped, and a slower rinse agitation is performed with longer pauses and less time in agitation, and the fabric softener is moved from the last rinse cycle to the second rinse cycle. - Page 14 Basic Information Notes 1-12...
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Page 15: Section 2 - Installation Information
RECOMMENDED IN THE LITERATURE ACCOMPANYING IT. A QUALIFIED SERVICE TECHNICIAN SHOULD PERFORM ALL OTHER SERVICE. Electrolux Home Products Inc. cannot be held responsible for damage to property or injury to persons caused by failure to comply with the installation, maintenance and safety instructions contained in this... -
Page 16: Tools And Materials Needed For Installation
Installation Information DESTROY CARTON, PLASTIC BAGS, AND ANY EXTERIOR WRAPPING MATERIAL IMMEDIATELY AFTER THE DRYER IS UNPACKED. CHILDREN SHOULD NEVER USE THESE ITEMS FOR PLAY. CARTONS COVERED WITH RUGS, BEDSPREADS, PLASTIC SHEETS OR STRETCH WRAP MAY BECOME AIR TIGHT CHAMBERS AND CAN QUICKLY CAUSE SUFFOCATION. KEEP LAUNDRY PRODUCTS OUT OF CHILDREN’S REACH. -
Page 17: Electrical System Requirements
Installation Information Electrical Requirements Grounding Type Wall Receptacle DO NOT, under any Circuit - Individual, properly polarized and grounded 15 circumstances, cut, amp. branch circuit fused with 15 amp. time delay fuse remove, or bypass the or circuit breaker. grounding plug. Power Supply - 2 wire, with ground, 120 volt single phase, 60 Hz alternating current. -
Page 18: Water Supply Requirements
Installation Information Water Supply Requirements Hot and cold water faucets MUST be installed within 42 inches (107 cm) of the washer’s water inlet. The faucets MUST be 3/4 inch (1.9 cm) with threading for laundry hose connection. Water pressure MUST be between 30 and 120 psi. -
Page 19: Clearance Requirements
Installation Information Clearance Requirements Installation in a Recess or Closet DO NOT INSTALL THE WASHER: 1. In an area exposed to dripping water or outside weather conditions. The ambient temperature should never be below 60°F (15.6° C) to maximize detergent effectiveness. 2. -
Page 20: Installed Washer Dimensions
Installation Information Installed Washer Dimensions... -
Page 21: Removing Shipping Hardware
Installation Information Removing Shipping Hardware Save all shipping bolts and spacers for future use. If the washer is to be transported at a later date, the shipping hardware must be reinstalled to help prevent shipping damage. Rubber expansion material on spacers may need time to relax before they can be easily pulled through shipping hole. -
Page 22: Leveling Washer
Installation Information Leveling Washer Excessive noise and vibration can be prevented by properly leveling the washer. 1. For free standing installation and with the washer within 4 feet (1 m) of its final location, place a level on top of the washer. 2. -
Page 23: Connecting Drain And Electrical
Installation Information Connecting Drain and Electrical 1. Snap one end of the drain hose hanger (shipped in washer drum) onto the drain hose. Continue wrapping it around the hanger and snap it in place. 2. Place the hook end of the drain hose in the drain opening. -
Page 24: Wave-Touch™ Installation Cycle
Installation Information Wave-Touch™ Installation Cycle IQ -Touch™ Installation Cycle 1. After plugging in the washer the first time: 1. Empty washer’s drum and close door. Wake up the washer by pressing any button and 2. After you plug in the washer the first time: then follow the prompts on the LCD User Interface, wake up the washer by pressing any button, rotate including language selection. -
Page 25: Reversing Door
Installation Information Reversing Door Preparing to Reverse Door Swing 1. Be sure you have adequate swing area before reversing door. 2. You will need a screw driver with a #2 square bit. 3. Protect flat work surface, such as top of washer or floor near washer, with a soft cloth or towel. -
Page 26: Removing Hinge From Front Panel
Installation Information Removing Hinge from Front Panel Removing Door Lock from Front Panel 1. With the hinge in open position, remove 2 short, 1. Remove 2 short, course-thread, panhead screws course-thread, panhead screws on hinge plate. from the door lock. (See Figure 2-15) (See Figure 2-12) 2. -
Page 27: Reattaching Door Lock To Front Panel
Installation Information Reattaching Door Lock to Front Panel Reattaching Hinge to Front Panel 1. Rotate the door lock and move it to the opposite 1. Rotate the hinge and move it to the opposite opening. opening. 2. Connect the harness to the door lock by inserting it 2. -
Page 28: Removing Striker Plate
Installation Information Removing Striker Plate Removing Latch Indicator 1. Remove 2 long, course-thread, counter-sunk screws 1. Grasp the indicator on the latch side between finger and thumb and rock it upward, pivoting away from and striker plate. (See Figure 2-24) the center of the glass. -
Page 29: Removing Hole Plug
Installation Information Removing Hole Plug Reinserting Latch Indicator 1. Grasp the hole plug between finger and thumb and 1. Rotate the latch indicator and move it to the opposite rock it upward, pivoting it away from the center of the hole in the door. -
Page 30: Reattaching Striker Plate
Installation Information Reattaching Striker Plate Reattaching Door Assembly 1. Open the hinge to a 90 degree angle. 1. Rotate the striker plate and move it to the opposite 2. Install the door onto the hinge locating pins. side of door above the indicator. (See Figure 2-34) 2. -
Page 31: Reversing Trim Ring
Installation Information Reversing Trim Ring Reinstalling Trim Plug 1. Trim ring orientation is marked on the back. 1. Open the door to a 90 degree angle. 2. Remove the trim ring cover plate. To remove the 2. Install the trim plug with 1 long, course thread, cover plate from the right, pivot point is up. -
Page 32: Accessories
Installation Information Accessories Matching Storage Pedestal Island White Pedestal - P/N EPWD15IW Mediterranean Blue - P/N EPWD15MB Silver Sands Pedestal - P/N EPWD15SS Turquoise Sky Pedestal - P/N EPWD15TS A storage pedestal accessory, specifically designed for this washer may be used to elevate the dryer for ease of use. -
Page 33: Dryer Stacking Instructions
Installation Information Dryer Stacking Instructions Kit Components: (See Figure 2-40) 1 Dryer Stacking Instructions. A. 1 Front bracket with adhesive strip. IMPORTANT - DO NOT remove RED backing from adhesive strip until instructed to do so. B. 2 rear brackets. C. -
Page 34: Stacking Dryer
Installation Information Preparing Washer for Stacking Stacking Dryer 1. Wipe front portion of top with isopropyl alcohol 1. When washer is within 4 feet of its final installation and a clean cloth. (See Figure 2-43) site, electrical and water connections have been completed, and washer is level, have two or more 2. -
Page 35: Removing Stacked Dryer
Installation Information Removing Stacked Dryer 1. Disconnect dryer from electrical and gas connections and exhaust venting. On models with Steam Option, disconnect water supply to dryer. 2. Disconnect washer from electrical source. 3. With #2 square bit screwdriver, remove two front bracket screws and save for reinstallation. - Page 36 Installation Information Notes 2-22...
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Page 37: Section 3 - Electronic Control
Electronic Control Control Panel (User Interface Layout) Wave-Touch™ Cycle Selector User Interface Display Temperature Soil Level Spin Speed Options Scroll Figure 3-1. Wave-Touch™ Control Panel Selecting the Appropriate Cycle and Settings Overview Turn the cycle selector knob in either direction to select the cycle desired. The icon for that cycle will be illuminated and if the cycle description feature is turned on, the cycle and estimated cycle time are displayed on the User Interface screen for 5 seconds. -
Page 38: Wave-Touch™ Washer Cycle Chart
Electronic Control Wave-Touch™ Washer Cycle Chart... -
Page 39: Control Panel Iq-Touch
Electronic Control Control Panel (User Interface Layout) IQ-Touch™ User Interface Display Cycle Selector Temperature Scroll Soil Level Scroll Spin Speed Scroll Figure 3-2. IQ-Touch™ Control Panel Selecting the Appropriate Cycle and Settings Overview Turn the cycle selector knob in either direction to select the cycle desired. The indicator for that cycle will be illuminated. -
Page 40: Iq-Touch™ Washer Cycle Chart
Electronic Control IQ-Touch™ Washer Cycle Chart... -
Page 41: Cycle Selection
Electronic Control Cycle Selection The following cycle descriptions are for the Wave Touch™ and IQ Touch™ Washers. The IQ Touch™ models do not feature the Eco Hot and Eco Warm temperature settings, the active wear preset, and the Auto temp option. Turn the cycle selector in either direction to the cycle desired. -
Page 42: Deep Clean Sanitize
Electronic Control Deep Clean Sanitize Use the deep clean sanitize cycle to clean and sanitize This cycle has been certified by NSF International, heavily soiled, colorfast fabrics including towels, bedding, an independent third party testing and certification and children’s clothing. Very hot water, all spin speeds, organization dedicated to public health, safety and all soil levels except light soil and extra light soil, and all environmental protection. -
Page 43: Delicate
Electronic Control Delicate The delicate cycle provides 6-12 minutes of gentle reversing tumble action for knits and delicates. All water temperatures except eco hot temp, hot temp and sanitize temp, all spin speeds, all soil levels except heavy soil, extra heavy soil and heaviest soil, and all options except prewash and extra spin are available with this cycle. -
Page 44: Electronic Control
Electronic Control My Favorites (Wave Touch) If more than one user has been entered in CUSTOM MODE: 1. The current user’s name will be displayed when the washer is turned on if CUSTOM MODE is on. 2. Press the button under OK to continue using that user’s favorite cycles. -
Page 45: Wave Touch™ Washing/Rinsing Temperature
Electronic Control Wave Touch™ Washing/Rinsing Temperature The appropriate washing temperature will automatically be indicated for the cycle selected. To change the temperature, press the temperature button to scroll to the desired setting. To protect fabrics, not all temperatures are available with every cycle. Settings will not be displayed if they are not available with that cycle. -
Page 46: Spin Speed
Electronic Control Spin Speed Maximum spin, high spin, medium spin, minimum spin, and low spin speeds are available for each cycle. The spin speed and/or duration of fi nal spin vary from cycle to cycle. Increasing the spin speed will extract more water, decrease drying time and conserve energy. -
Page 47: Options
Electronic Control Options Suitable options will automatically be indicated when the cycle is selected. To select or clear the eco friendly, stain clean, extra rinse, auto temp, extra spin, prewash, warm rinse and delay start options, press the scroll up or scroll down buttons until the desired option is displayed. -
Page 48: Extra Spin
Electronic Control Extra Spin Use this option to add several minutes to the fi nal spin at the selected speed. This will improve water extraction, decrease drying time and save energy. Extra spin is available with all cycles except fast wash, delicates, hand wash and spin only. -
Page 49: User Interface Features
Electronic Control User Interface Features Save as Favorite The save as favorite feature allows personalization for up to 3 custom cycles for each custom user. Set Prefs The set prefs feature allows you to personalize cycles, hide cycle descriptions, select the language, volume, brightness and contrast of the display, reset settings, clean the washer, and run the installation cycle. -
Page 50: Save As Favorite
Electronic Control Save as Favorite The save as favorite feature allows personalization for up to 3 custom cycles for each custom user. 1. Select a cycle, washing temperature, spin speed, soil level and other options desired. 2. Use the scroll up or scroll down button until you reach save as favorite. -
Page 51: Setting Preferences
Electronic Control Setting Preferences Custom Mode CUSTOM MODE allows up to 3 household members to personalize up to 3 favorite cycles each. To enter custom users and personalize favorite cycles: 1. Use the scroll up or scroll down buttons until you reach set prefs. -
Page 52: System Clean
Electronic Control System Clean To clean and freshen the washer, perform the SYSTEM CLEAN cycle. If you wish to begin the cycle, press select when prompted. The next screen will instruct you to remove all items from the wash drum, fi ll the bleach dispenser and press start. -
Page 53: Brightness
Electronic Control Brightness Press the button beneath the plus (+) or minus (-) symbols to increase or decrease the brightness of the display. Press select to accept the change or press the button under EXIT to return to normal operation without any changes. -
Page 54: Install Cycle (Wavetouch™)
Electronic Control Install Cycle (WaveTouch™) 1. The machine will first wake up on setting up the unit The INSTALL CYCLE is prompted automatically to display language selection. Press NEXT to display only once when the washer is turned on the first the Install cycle. -
Page 55: Diagnostics And Error Codes
Electronic Control Diagnostics and Error Codes Acronyms: MB – Main Board (Board located inside machine on right side just behind control panel.) MC – Motor Control UI – User interface board (board located inside the front control panel) DL – Door Lock Reading Error Codes 1. -
Page 56: Diagnostic Test
Electronic Control Diagnostic Test The diagnostic test is used to check individual component function only. To Start the Diagnostic Test 1. Press the “CANCEL” button to enter standby mode and enable diagnostic entry. 2. Within 10 seconds after pressing “CANCEL”, press any button to wake up the control. 3. -
Page 57: Error Code Chart
Electronic Control Error Code Chart 3-21... -
Page 58: Error Code Test Chart
Electronic Control Error Code Test Chart 3-22... - Page 59 Electronic Control Error Code Test Chart 3-23...
- Page 60 Electronic Control Notes 3-24...
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Page 61: Section 4- Component Teardown
Component Teardown Component Teardown This section explains how to access and remove components from an Electrolux IQ-Touch™ and Wave-Touch™ Washer, and has been arranged in such a way as to simulate which components would need to be removed fi rst in order to gain access to other components. -
Page 62: Door Trim Ring
Component Teardown This section will describe how to remove serviceable Trim Plug components from the washer. Unless stated, the procedure will be the same on all models. Unless stated, reverse the procedure to reinstall the component. Door Trim Ring Removal The door is secured to a hinge assembly mounted to the unit frame. -
Page 63: Striker Plate
Component Teardown Striker Plate Removal The striker plate is secured with two long coarse thread screws to the inner face of the door assembly. The striker assembly is secured to the striker plate with two Striker Assy. Screws shorter countersunk screws. The striker assembly may be removed without removing the striker plate. -
Page 64: Outer Door Glass
Component Teardown Outer Door Glass Removal The outer door glass is secured with retaining latches to the door assembly. To remove the outer door glass: 1. Remove door assembly from unit. 2. Remove the striker plate. 3. Remove retaining covers. 4. -
Page 65: Door Lock Assembly
Component Teardown Door Lock Assembly Removal The door lock assembly is secured with two screws to the front of the unit frame. The wire harness is attached to backside of the door lock assembly. To remove the door lock assembly: 1. -
Page 66: Reinstalling Or Replacing The Bellows
Component Teardown Reinstalling or Replacing the Bellows: Using liquid dishwasher soap to lubricate the groove on the bellows will make it easier to the slip the groove on the bellows onto the lip of the tub. Bellows 1. There is a tab and an arrow on the top of the tub lip, a slot in the groove and an arrow at the top of the bellows. -
Page 67: Interior Light
Component Teardown Interior Light Removal ART Hose The interior light is an LED assembly that presses into a hole in the top of the bellows. The wire harness connection is located near the controller assembly. Bellows To remove the LED assembly: 1. -
Page 68: Detergent Drawer Removal And Breakdown
Component Teardown Detergent Drawer Removal and Breakdown Release Tab To open, press the button on the front of the detergent drawer. Pull drawer open, then push down on the release tab and pull the drawer out of the unit. (See Figure 4-23) To breakdown the dispenser drawer: 1. -
Page 69: Control Assembly Removal And Breakdown
Component Teardown Control Assembly Removal and Breakdown Screws Screws NOTE: IQ-Touch™ and Wave-Touch™ Washer control assemblies have the same mounting configuration. The only differences are the button locations and the circuit board. The control assembly is secured with screws to the back of the console panel. -
Page 70: Front Panel
Component Teardown Front Panel Removal Screws The front panel is secured to the unit frame with screws along the front bottom edge and top left and right corners. Two plastic retainers along each side of the front panel prevent the panels from vibrating and creating noise. -
Page 71: Weight Ring
Component Teardown Weight Ring Removal The weight ring is secured to the front of the outer wash tub assembly with six carriage bolts. The bellows does not have to be completely removed to access and remove the weight ring. To remove the weight ring: 1. -
Page 72: Overflow /Vent Tube
Component Teardown Overflow /Vent Tube Removal The overflow/vent tube connects to the rear of the detergent dispenser housing and to the overflow/vent tube grommet at the rear of the unit. To remove the overflow/vent tube: 1. Remove the top panel. 2. -
Page 73: Water Inlet Screen
Component Teardown Water Inlet Screen Removal Grab Here Water inlet screens are located in the ends of the water inlet tubs to filter the incoming water. These screen can be removed for cleaning. To remove the water inlet screens: 1. Disconnect the incoming water hoses. 2. -
Page 74: Detergent Cavity Assembly
Component Teardown Detergent Cavity Assembly Removal Screws The detergent cavity assembly is secured to the top brace with two screws and is supported by a tab that slides under a lip formed on the assembly. The assembly is also secured to the control console with two screws behind the detergent drawer. -
Page 75: Power Cord
Component Teardown Power Cord Removal Ground Clip The power cord is secured to the rear panel with a strain relief. To remove the power cord: 1. Remove the top panel. Strain Relief 2. Remove the ground clip from the upper rear frame. (See Figure 4-42) 3. -
Page 76: Top Center Brace
Component Teardown Top Center Brace Removal Screw Wire Retainer To remove the top center brace: 1. Remove top panel and dampener assembly. 2. Release the suspension springs. 3. Using a #2 square bit screwdriver, extract the two screws securing the detergent dispenser to the top center brace. -
Page 77: Drive Belt
Component Teardown Drive Belt Removal The drive belt (6 rib flat Poly-V) is used to transmit power from the motor pulley to the tub. The belt is constructed of a material that stretches, which makes belt tension adjustments unnecessary. To remove the drive belt: 1. -
Page 78: Speed Control Board Assembly
Component Teardown Speed Control Board Assembly Removal Screw The speed control board assembly is located in the right rear corner of the unit. Two screws secure the speed control to the unit frame, one screw fastens to the unit base the other passes through the rear panel and fastens into speed control assembly. -
Page 79: Heating Element
Component Teardown Heating Element Assembly Removal Disconnect 10mm Nut Disconnect NOTE: The drum water NTC (Negative Thermal Coefficient) is part of the heating element assembly. The heating element is held and sealed to the tub by compressing the rubber gasket between the two metal mounting plates of the element. -
Page 80: Tub Assembly
Component Teardown Tub Assembly Removal When removing the tub assembly, be sure to have a protective material on hand to protect the flooring of the home, such as Masonite, plywood, 1/8” pressed Rear of Wash Tub fiberboard or cardboard or some other suitable material. To remove the tub assembly: 1. - Page 81 Component Teardown Tub Assembly Removal (continued) 14. The seal between the (2) tub halves is placed in the groove of the rear half and can be lifted out with a Seal flat bladed screwdriver. (See Figure 4-60) 15. To remove the spin basket, set the back half of the outer tub on its side, reinstall the screw that holds Screwdriver the large pulley on and tap the inner tub out with a...
- Page 82 Component Teardown Notes 4-22...
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Page 83: Section 5- Troubleshooting
Troubleshooting The following troubleshooting chart involves problems arising from improper washing techniques and are not valid service issues. Many washing problems involve poor soil and stain removal, residues of lint and scum, and fabric damage. For satisfactory washing results, follow these suggestions provided by The Soap and Detergent Association. -
Page 84: Troubleshooting
Troubleshooting Problem Cause Correction Residue or powder 1. Undissolved detergent. 1. Increase water temperature using hottest on dark items; 2. Some nonphosphate water safe for fabric. stiff, harsh fabrics. granular detergents can 2. Do not overload washer. combine with hard water 3. - Page 85 Troubleshooting The following troubleshooting chart involves common concerns that are not the result of defective workmanship or materials in this washer. Some problems below involve improper installation and issues arising from the users household water supply. See the Use and Care guide for the unit in question and the Installation Section in this manual.
- Page 86 Troubleshooting Cause Correction Problem Residue left in drum. 1. Heavily soiled items. 1. Heavily soiled items.Wipe drum with a nonabrasive household cleanser, then rinse. Shake or brush excess dirt and sand from items before washing. Water collects in 1. This is a result of the 2.
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Page 87: Component Resistance Chart
Troubleshooting Problem Cause Correction Incorrect wash and 1. Hot and cold water hoses are 1. Connect hot water hose to hot water faucet rinse temperatures. connected to wrong supply and cold water hose to cold water faucet. faucets. Water is entering 1. - Page 88 Troubleshooting Notes...
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Page 89: Ewflw65H & Eiflw55H
Wiring Schematics Model EWFLW65H & EIFLW55H... - Page 90 Wiring Schematics Notes...