Troubleshooting - Nokia 3586i User Manual

• TROUBLESHOOTING

Problem
My phone is not Charger and phone are
charging. not properly
connected.
Charger is not properly
plugged in.
Battery is not charged. Charge the battery.
My phone is not
making/answering
Poor signal strength
calls.
Outside of service
area.
I cannot listen to You do not have voice
mail service.
my voice
messages.
You have not set up
your voice mailbox with
your service provider.
You have not saved
your voice mail
number in your phone.
The voice mail number
you have saved is
incorrect.
You have forgotten
your password or are
entering it incorrectly.
Reference information
Possible cause Possible solution
Check connection between
charger and phone/
charger stand and phone.
Make sure charger is
properly plugged into
wall outlet.
Extend whip antenna.
Change locations until
the phone displays
service available.
Call your wireless service
provider.
Call your wireless service
provider.
Call your wireless service
provider.
Call your wireless service
provider.
Call your wireless service
provider.
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