Kenwood KDC-BT43U Instruction Manual page 16

TROUBLESHOOTING
Symptom
"NO DEVICE" appears.
"COPY PRO" appears.
"NO MUSIC" appears.
"NA DEVICE" appears.
"USB ERROR" appears.
"iPod ERROR" appears.
Noise is generated.
Tracks do not play back as you
have intended them to play.
"READING" keeps flashing.
Elapsed playing time is not
correct.
The number of songs contained in
the "SONGS" category of this unit
is different from the iPod/iPhone.
Correct characters are not
displayed (e.g. album name).
14
Remedy
Connect a USB device, and change the source to USB again.
A copy-protected file is played.
Connect a USB device that contains playable audio files.
Connect a supported USB device, and check the
connections.
• Remove the USB device, turn the unit off, then turn it on
again.
• Try to connect another USB device.
• Reconnect the iPod.
• Reset the iPod.
Skip to another track or change the disc.
Playback order is determined when files are recorded.
Do not use too many hierarchical levels or folders.
This is caused by how the tracks are recorded.
Podcast files are not counted on this unit as this unit does
not support the playback of podcast files.
This unit can only display uppercase letters, numbers, and
a limited number of symbols. Uppercase Cyrillic letters can
also be displayed if [RUSSIAN SET] is set to [ON]. (➜ 4)
Symptom Remedy
No Bluetooth device is • Search from the Bluetooth device again.
detected. • Reset the unit. (➜ 3)
Pairing cannot be made. • Make sure you have entered the same PIN code to both the unit
and Bluetooth device.
• Delete pairing information from both the unit and the Bluetooth
device, then perform pairing again.
"DEVICE FULL" appears. The number of registered devices has reached its limit. Retry
after deleting an unnecessary device.
KDC - BT43U
Echo or noise occurs. •
• Check the [ECHO LEVEL] setting. (➜ 10)
Phone sound quality is • Reduce the distance between the unit and the Bluetooth device.
poor. • Move the car to a place where you can get a better signal reception.
Voice calling method is • Use voice calling method in a more quiet environment.
not successful. • Reduce the distance from the microphone when you speak the
name.
• Make sure the same voice as the registered voice tag is used.
"NOT SUPPORT" appears. The connected phone does not support Voice Recognition feature.
"ERROR" appears. Try the operation again. If "ERROR" appears again, check if the
device supports the function you have tried.
Sound is being • Reduce the distance between the unit and the Bluetooth audio
interrupted or skipped player.
during playback of a • Turn off, then turn on the unit and try to connect again.
Bluetooth audio player. • Other Bluetooth devices might be trying to connect to the unit.
The connected Bluetooth • Check whether the connected Bluetooth audio player supports
audio player cannot be Audio/Video Remote Control Profile (AVRCP). (Refer to the
controlled. instructions of your audio player.)
• Disconnect and connect the Bluetooth player again.
"HF ERROR" appears. Reset the unit and try the operation again. If this does not solve
the problem, consult your nearest service center.
: Adjust the microphone unit's position. (➜ 8)