Iomega Zip 250 Drive Zip page 21

USB hub or keyboard.
8. If the problem continues, there may be an extension
conflict on your system. Please contact the Iomega
web site (http://www.iomega.com) or call our
Automated FAX-back help for additional
troubleshooting information.
NOTE: If you disconnect your Zip® 250 drive and reconnect
to the same USB port, the drive should be reassigned the
same drive letter automatically. If you reconnect to a
different USB port, you will have to manually reassign the
drive letter.
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The Zip 250 drive is not assigned a drive letter
®
under Windows.
1. Check all connections.
2. Make sure the drive is receiving power.
3. Make sure you are using the USB cable that came
®
with your Zip
4. Make sure IomegaWare software is installed. The
IomegaWare software package shipped with your
drive includes drivers required for Zip
5. Try reinstalling IomegaWare software. If you are using
Windows and IomegaWare software is already
installed, remove it using "Add/Remove Programs" in
control panel, restart Windows, then reinstall the
IomegaWare software.
6. Check to see if your USB controller is enabled and is
working properly:
a. Right click on the icon for My Computer and
select Properties.
b. Click the tab for Device Manager.
c. Double click on Universal Serial Bus Controller.
d. Universal Host Controller and USB Root Hub
should be listed.
e. If either of these has an exclamation or a red X
next to it, or if the Universal Serial Bus
Controller is not listed, there is a problem with
the USB Controller. Call your computer
manufacturer for information on getting it fixed.
7. If you are connected to a USB hub, ensure the hub is
connected correctly and has power.
8. Try connecting the Zip
drive.
®
drive directly to one of the
®
250 drives.