Frequently Asked Questions - Philips X200 Extended User Documentation

15 Frequently
asked questions
No signal bar is displayed on the cordless
handset screen.
• The cordless handset is out of range. Move
it closer to the base unit.
• If [Unregistered] is displayed on the
cordless handset, register your cordless
handset.
Tip
•
For further information, see the chapter 'Services',
section 'Register additional handsets'.
If I fail to pair (register) the additional cordless
handsets to the base unit, what do I do?
Your base memory is full. Unregister the unused
cordless handsets and try again.
Tip
•
For further information, see the chapter 'Services',
section 'Unregister the handsets'.
My handset is in searching status, what do I
do?
• Make sure that the base unit has power
supply.
• Register the cordless handset to the base
unit.
• Move the cordless handset closer to the
base unit.
The cordless handset loses connection with
the base or the sound is distorted during a
call.
Check if the ECO+ mode is activated. Turn it
off to increase the cordless handset range and
enjoy the optimal call conditions.
No dialing tone
•
Check your phone connections.
•
The cordless handset is out of range. Move
it closer to the base unit.
No docking tone
•
The handset is not placed properly on the
base unit/charger.
•
The charging contacts are dirty. Disconnect
the power supply first and clean the
contacts with a damp cloth.
I cannot change the settings of my voice mail,
what do I do?
The voice mail service is managed by your
service provider but not the phone itself.
Contact your service provider to change the
settings.
The cordless handset on the charger does not
charge.
•
Make sure the batteries are inserted
correctly.
• Make sure the cordless handset is placed
properly on the charger. The battery icon
animates when charging.
•
Make sure the docking tone setting is
turned on. When the cordless handset is
placed correctly on the charger, you can
hear a docking tone.
•
The charging contacts are dirty. Disconnect
the power supply first and clean the
contacts with a damp cloth.
• Batteries are defective. Purchase new ones
from your dealer.
No display
•
Make sure the batteries are charged.
•
Make sure there is power and the phone is
connected.
Bad audio (crackles, echo, etc.)
•
The handset is nearly out of range. Move it
closer to the base station.
• The phone receives interference from the
nearby electrical appliances. Move the base
station away from them.
•
The phone is at a location with thick walls.
Move the base away from them.
The handset does not ring.
Make sure the handset ringtone is turned on.
The caller ID does not display.
•
The service is not activated. Check with
your service provider.
• The caller's information is withheld or
unavailable.
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