Call Completion; Call Forward; Call History - Toshiba IP EDGE Description

Features

Call Completion

Call Completion
This feature applies when calls are not completed because the station does not answer, is
busy, or is in Do Not Disturb. A series of options are available to the user when encounter-
ing these conditions. They include changing the calling signal from Voice Announce to
Ringing or vice versa, setting Automatic Callback, setting the Message Waiting light,
Camp on Busy, Overriding the condition with Privacy/DND/Executive Overrides, or using
Off-Hook Call Announce.
These options are easily activated by dialing a single digit code or pressing a soft key
when the condition is recognized. These options are individually set for each telephone to
be able to activate the call completion feature and to permit the feature to be activated
when called.

Call Forward

Call Forward may be activated or deactivated for every Directory Number (DN), Primary
Directory Number (PDN), Phantom Directory Number (PhDN), and Station Hunting pilot
number.
Call Forward may not be activated or deactivated for any of the Group CO (GCO) or
pooled lines buttons.
Call forward applies to the PDN of the owner station.
When an incoming trunk call terminates at a DN or GCO key, and Call Forward is set to
activate at both keys, the DN key has first priority. The call forward (PDN of the station
having ownership) on the GCO key is ignored, regardless of the type of Call Forward acti-
vated.
The Call Forward feature may be programmed at IP Telephone base station, attendant con-
sole, or online using Enterprise Manager.
The Call Forward feature may be set/reset for:
• Directory Number
• Primary Directory Number
• Phantom Directory Number
• Station Loop
• Extension pilot number

Call History

Incoming calls with Caller ID or ANI information may be optionally recorded into a roll-
ing list for the station where the call is ringing. The call is placed in the list along with the
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IPedge General Description 04/13