Samsung UJ4100 series User Manual page 13

Issues
The TV Signal Information is unavailable
in the Self Diagnosis Test menu.
TV is tilted to the right or left side.
There are difficulties assembling the
stand base.
The Broadcasting menu is grey out
(unavailable).
Your settings are lost after 5 minutes or
every time the TV is turned off.
You have intermittent loss of audio or video.
You see small particles when you look
closely at the edge of the frame of the TV.
The PIP menu is not available.
You turned the TV off 45 minutes ago,
and it turned on again.
There are recurrent picture/sound issues.
A reaction may occur between the
rubber cushion pads on the base stand
and the top finish of some furniture.
The message "This file may not be
playable properly." appears.
✎ You can keep your TV in optimum operating condition by upgrading to the latest firmware
(www.samsumg.com → Support) by USB.
✎ This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to
produce. However, there may be a few bright or dark pixels on the screen. These pixels will have no
impact on the performance of the product.
✎ Some functions and pictures shown in this manual are available on specific models only.
[UJ4100-5100-XM]BN68-06947E-ENG.indb
Solutions and Explanations
• This function is only available with digital channels from an Aerial / RF / Coax connection.
• Remove the stand base from the TV and reassemble it.
• Make sure the TV is placed on a flat surface. If you can not remove the screws from the TV, please use
a magnetised screw driver.
• The Broadcasting menu is only available when the TV source is selected.
• If the TV is in the Store Demo mode, it will reset audio and picture settings every 5 minutes. If you
want to change the settings from Store Demo mode to Home Use, press the
select TV mode, and go to
• Check the cable connections and reconnect them.
• Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are
flexible enough for long term use. If mounting the TV to the wall, we recommend using cables with 90
degree connectors.
• This is part of the product's design and is not a defect.
• PIP functionality is only available when you are using a HDMI or components source.
• It is normal. The TV operates the OTA (Over The Aerial) function itself to upgrade firmware downloaded
whilst your watching TV.
• Check and change the signal/source.
• To prevent this, use felt pads on any surface of the TV that comes in direct contact with furniture.
• This may appear because of high bit rate of content. Content generally will play but could experience
some playability issue.
English - 13
13
MENU - Support - Use Mode.
SOURCE button to
2015-01-19 11:46:47