Samsung UN46ES8000 E-Manual
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Summary of Contents for Samsung UN46ES8000
- Page 1 E MANUAL SUPPORT Thank you for purchasin9 this Samsuno oroquc_. To recewe more complete service, please register your product at www.samsung.com/register Vlodel Serial No.
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Page 2: Troubleshooting
-+ Seif Diagnosis -+ Troubieshooting if the TV seems to have a problem, first review this list of possible problems and solution. Also review the Troubleshooting Section in the e-Manual, if none of the troubleshooting tips apply, visit www. samsung.com/support or call Samsung... - Page 3 Mo_:: o n Cont:ro ) Voce Contro function can be affected recognition by unclear pronunciation, voice level, or surrounding noise. For accurate voice recognition, refer to the Standard Voice Command list at the Samsung web site (www.samsung.com support -+ Manuals & Downloads).
- Page 4 TV camera's angle or the operating speed. Therefore, we recommend to adjust an ambient brightness and TV camera's angle before using Mot: o:_ Co:_:_'o. if you have other questions, visit www. samsung.com/support or call Samsung customer Service at 1-800-SAMSUNG 800-726-7864).
- Page 5 Samsung Television is flickering or dimming sporadically, you may need to disable some of its energy efficient features such as the o Senso/- or the E{ne_gy S_v ng feature. Follow the steps below with your remote to turn these features off or on.
- Page 6 Samsung television's screen is not correct or black and "__ G,. °,.,.:_ :::_ on the TV to white, first run a ..make sure there are no device issues. in the Picture...
- Page 7 Pb jack video source blue Pb jack Pr jack source Pr jack n Br ghtness if you find that colors your Samsung correct just a little dark bright, adjusting following settings Picture option in the Main menu: ckght / Ce Lght...
- Page 8 0, _:_ _:v_._ and so on. Go in to c:::L_:':;:.c_ _" _ on user Menu then try adjusting options mentioned above. if you find that there is a blur or "ghostlike" appearance to the images on your television's screen, you might be able to using <-,_._ _ '_-_"_,_,_._ °_<___.
- Page 9 Unwan_!:ed Powe_ ng Off if your Samsung TV appears to turn off by itself, there may be an issuewith either your Timer settings or your Eco friendly No Signal Power Off feature. First make sure Sleep Timer is not accidentally set.
- Page 10 5 times before the TV turns on, if you find that are having trouble Samsung powering on your television, there are a number of things to check before making a call to the service department.
- Page 11 $t:and Assemb y if you have any trouble assembling the stand, visit www.samsung.com/spsn.
- Page 12 Cannot} Fnd a Channe Re-run Setup (Go to System -_ Setup) or run Auto Program. (Go to Channe -. Auto Watch these troubleshooting on video at www.samsung.com/spsn...
- Page 13 Picture (Troubleshooting) First, perform the P cture _st and to see if your TV is properly displaying the test image (go to _uppo_yt:-+ _ef D _g_os s -+ ctu_ye Test). if the test image is properly displayed, the poor picture may be caused by the source or signal.
- Page 14 if you have an analog cable/set top box, upgrade to a digital set top box. Use HDM! or Component cables to deliver HD (high definition) picture quality. Many HD channels are up scaled from SD (Standard Definition) contents. Look for a channel that is broadcasting true HD content.
- Page 15 resolution to 1080i or 720p. The p cture s d storted: macro hock error b ock_ dots pxe/_ t:on The compression of video contents cause picture distortion especially in fast moving pictures such as sports and action movies. A weak or bad quality signal can cause picture distortion.
- Page 16 Coot s wrong or mss ng_ if you're usinga Component connection, make sure the component cables are connected to the correct jacks. Incorrect loose connections may cause color problems or a blank screen. The coot s poo__or the p ct:ure s not brght Adjust the P cture options in the TV menu (go to P cture Mode / Coot / Br ghtness / Sha/ypness)
- Page 17 Energy Say ng) Try resetting the picture to view the default picture settings (go to P cture _ Reset P cture). There s a dotted lne on 1:he edge of the sc_een if the P cture Sze is set to Screen Ft, change it to 16:9.
- Page 18 Green jack of Component on the TV. ctu_<ef_:_eezeso_ _ c_i_angng channe s _!_Be p s d sto_¢ed o_ _de ayed if the TV is connected to a cable boxr try to reset the box. (Disconnect and then reconnect the AC cord and wait until the cable box reboots, it may take up to 20 minutes.) Set the output resolution of the cable box to...
- Page 19 Sound (Troubleshooting) First, perform the 3ound _st to determine if your TV audio is operating properly. (Go to Support: -_ Sef: © _gnos; s -_ Sound _sO. if the audio is OK, the sound problem may be caused by the source or signal. There s no sound or the sound s too ow at max mum voume Please check the volume of the device (Cable/...
- Page 20 p cture s good there s no sound_, option to TV Speaker Speaker Seect in the Sound menu. if you are using an external device, check the device's audio output option, (Ex, You may need to change your cable box's audio option to HDM! if you have the box connected to your TV using an HDM! cable,) if you are using a DVI to HDMI cable, a...
- Page 21 disconnecting, and then reconnecting device's power cable. The s©eake_s a_e makng an napp}_op}_ ate nose Check cable connections. Make sure a video cable is not connected to an audio input. For antenna or cable connections, check the signal information. A low signal level may cause sound distortion.
- Page 22 RF (Cable / Antenna) Connection (Troubleshooting) Make sure the coaxial cable is connected securely. Run Auto Prog_'sm to add available channels to the channel list. Go to Channe-+ Auto P_"og_"amthen select Cabe and make sure to select the correct Cable TV signal type. There are 3 options, STD, HRC and/RC.
- Page 23 Ho cap% o_ o_ d g t_al channe Check the Capt on Setup menu. Try changing Capt on Mode Serv cel to CC1. Some channels may not have caption data. Tk_e p cture s d storted: macro hock error sine b ock,_dots The compression of video contents may cause picture distortion,...
- Page 24 PC Connection (Troubleshooting) A Mode Hot Suppo_¢ed message appeasers it matches Set your PC's output resolution so a resolution supported by the TV. The vdeo s OK but the_'_es no audo if you are using an HDMI connection, check the audio output setting on your PC.
- Page 25 Network Connection (Troubleshooting) Make sure the TV is connected to a wireless lP sharer (router). Run ' ..°. .., .. o,-,, e,..wo_K menu to ° c.,-..,..° .. @- .- ..confirm the connection. if you have latest Software (SW) version, SW upgrade will not proceed.
- Page 26 Others (Troubleshooting) Put_p e!g_een i_o ing hot zonta ba_s and bu nose fs_omthe TV speake_s wth a Component Remove the left and right audio connections from the Set-Top box, If the buzzing stops, this indicates that the Set-Top box has a grounding issue, Replace the Component video cables with an HDM! connection, The p cture wont...
- Page 27 side screen when displaying scaled (4:3) contents. Black bars will appear on the top and bottom of the screen when you watch movies that have aspect ratios different from your TV. Adjust the picture size options on your external device or the TV to full screen. A Mode Not Suppo_¢ed message appeasers Check the supported resolution...
- Page 28 Cap_t menu s grayed ou_; You cannot select the Capt on menu if you have selected a source connected to the TV via HDM! or Component. The external device's Capt on function must also be activated. The_'_e s a pastc sme/_ fl_om the TV This smell is normal and will dissipate over...
- Page 29 This function is only available for digital channels the TV receives from an Antenna / RF/Coax connection. f_e _c_ ,..t_s_e_ de Remove the base stand from the TV and reassemble it.._;_e,menu is only available when you select the TV source.
- Page 30 nut:es o_ _eve_"_y if the TV is in the Sto/'•e Demo mode, it will reset audio and picture settings every 30 minutes. Change the settings from 3;t:o_'e Demo mode to Home Use mode using the Setup procedure. Select TV in the Sou_'ce using your remote, and go to System --+ You have nte_"m trent oss of audo o_ "_ vdeo...
- Page 31 overly rigid or thick cables. Make sure the cables are flexible enough for long term use. if mounting the TV to a wallr we recommend using cables with 90 degree connectors. You see sma part: c es when you ook c osely at _!:heedge of _!:hef_'_smeof _!:heTV This is part of the product's design and is not...
- Page 32 POP (TV_s n_:e_na banne__ad appeaserson _(_he sc_J_een Select Home Use under Setup mode. For details, refer to the Setup Feature. s makng humm ng nose Plasma TVs typically make a soft humming sound. This is normal. It's caused by the electrical charges that are used to create the images on the screen.
- Page 33 You can also have loud humming if the back of your Plasma TV is too close to a wall or other hard surface. Also, try rerouting your connection cables. An improperly installed wall mount can also create excessive noise. mage Retent: on (Bu_n _n} ssue To minimize the possibility of screen burn, this unit is equipped with Pixei...
- Page 34 burn in.
- Page 35 3D (Troubleshooting) The 3D Actve G asses are not work ng correcdy Make sure the glasses are turned on. The 3D Active Glasses may not work properly if there is any other 3D product electronic devices turned on near the glasses or TV.
- Page 36 The ideal viewing distance is three times or more the height of the screen. We also recommend sitting with viewer's eyes on a level with the screen. The batx_®r ®s n _(_he 3 D g ass®s don _(_ ast} Turn off 3D glasses while not using them. if you leave 3D glasses on, battery lifespan is shortened.
- Page 37 Anynet+ (HDMI-CEC) (Troubleshooting) Anynet+ does not work° Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only. You can connect only one receiver (home theater). Check if the Anynet+ device power cord properly connected. Check the Anynet+ device's Video/Audio/ HDM! cable connections.
- Page 38 is set Check whether Anynet_ o_(HDM/_,_CEC) in the Anynet+ setup menu. Check whether the TV remote control is in TV mode, Check whether the remote control Anynet+ compatible, Anynet+ doesn't work in certain situations. (Searching channels, operating Smart Hub or Setup, etc.) if you have removed and then reconnected the HDM! cable, please make sure to search...
- Page 39 want s't:aN: Anynet÷ Check if the Anynet+ device is properly connected check if the Anyl:_et:+ (HDM/_CEC) is set y'stem Anynet+ (HDM/_CEC)) Open menu using your remote and then select Anynet+ (HDM/,_CEC). Then select a menu you want. Select Ve TV in the Anynet+ menu.
- Page 40 The message Connect: ng _!:oAnynet}+ devce appeaserson _(:hesc_J_een You cannot use the remote control when you are configuring Anynet+ or switching a view mode. Use the remote control after the TV has completed Anynet+ configuration or has finished switching to Anynet+. The Anynet+ devce does not pay You cannot use the play function when...
- Page 41 TBe connect®d devce s not d spayed Check whether or not the device supports Anynet+ functions. Check whether or not the HDM! cable properly connected. is set to Check whether Anynet÷ (HDM/_,_CEC) _m-+ Anynet÷ (HDM/_,_CEC)) Search Anynet+ devices again. Anynet+ requires an HDMI connection.
- Page 42 functions. if the connection is terminated because there been a power failure HDM! cable been disconnected, please repeat device scan. r®c®iv®r sound s not output through Connect the optical cable between TV and the receiver. The ARC function enables digital output of sound using the FIDMI IN 2(ARC) port and can only be operated when the TV...
- Page 43 AllShare Play (Troubleshooting) TBs f_e may not: be p ayab e p_ope_ y This may appear because of high bit rate of content. Content generally will play but could experience some playability issue.
- Page 44 Smart Hub (Troubleshooting) Some app cat on contents only appea_°_ Engsh How can _change the anguage? The Application content language may be different from the application user interface language. The ability to change the language depends on the service provider. Some app c8£...
- Page 45 Refer help website application information. service provider When a net:wo_"k err°or occu_"s can ony use the sett ng menu if network connection doesn't work, your service might be limited, as all functions except the setting menu are needed to connect to the internet.
- Page 46 Web Browser (Troubleshooting) 1. To open Web Bro set, select Web in the Smart Hub. The Web se_ _ may be displayed differently with 2. The Web Browser is not compatible with a Java application. 3. When attempted to download a file, but the file could not be saved and an error message appeared.
- Page 47 5. Playback of Flash video may be restricted. 6. E-commerce, for purchasing products online, is not supported. 7. Scrolling a web page that allows only part (and not the whole) of the page to be scrolled may cause corrupted characters. 8.
- Page 48 response a command remote screen display delayed temporarily if a web page currently loading. 2. The loading of a web page may delay or stop with some operating systems. 13. Copy and Paste are not supported. posting 14. When writing emails or messages, some functions (Such as changing the size or colors.) may not be supported.
- Page 49 open same time vary depending browsing condition model. browsing 17. The web speed depends on the network conditions. PiP will automatically be deactivated a video is played in the browser. Videos may not commence playback after PiP interruption and a possible refresh for the page may be required.
- Page 50 Computer from a TV, the bookmark file will be saved in "Samsung SmartTV Bookmark" folder. 23. if the time is not set in the menu (System -. Tree -. Cock), the history information...
- Page 51 Visited web site history is saved in chronological order and It will be removed from the list according to oldest page accessed. 25. Some video or audio content may not play during Flash playback depending on the video/audio codec supported. 26.
- Page 52 inputting a URL address. except...
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Page 53: Using The Smart Touch Control
Using the Smart Touch Control Improved user convenience has been provided so that you can switch the channel and adjust the volume with just your fingertips while focusing on the TV screen. In addition, the built-in touch pad removes the need for a mouse when you change the menu settings and search for something... - Page 54 : Turns the TV on and off. • .._ ../ ..• usts the Volume. • :Changes channels.
- Page 55 • _>_:: o _>_ _9. Returns to the previous menu. VOCE@: Lets you access the Voce Contro ® function. When you press the button, the TV displays the command list. You can speak using the microphone embedded in your remote. For more detailed information about the Vote _"_"_*_",__ function, see "SMART...
- Page 56 e-Manual chapter Advanced Features Smart Hub. exit application that runnin 9 easily, press button. if you don't press button within seconds, Smart Touch Control is set Sleep mode automatically. wake Smart Touch Control, press Touch Pad. After have Initial Setup your should connect...
- Page 57 1. Point the Smart Touch Control toward the TV's IR Blaster and press any key on the Smart Touch Control. The connection icon appears at the bottom left of the screen and the Smart Touch Control is automatically connected to the TV. if you want to perform the pairing process again, press the reset button...
- Page 58 Ca b_st ng the ToucPs Pad To calibrate the touch pad on the Smart Touch Control, follow these steps: 1. Press the NUMBER_ button for 3 seconds. The calibration starts. 2. When done, all the LEDs on the top of the Smart Touch Control blink twice simultaneously.
- Page 59 Usng th® Touch To display the shortcut functions list on the bottom of the screen, press the _@® button at the bottom of the touch pad. This list includes Menu, Sou_x:e, CH Lst, 3, Suppo_% and a number of other functions. To display the color and playing control functions on the top of the screen, press the button on the top of the touch pad.
- Page 60 Rest your finger touch pad, then slide it from side other, from bottom, bottom top. move Highlight continuously, flick your finger across touch from right left, left right, bottom, bottom top. • Select item...
- Page 61 Pressthe Touch Pad, Open the H story screen. Press the G button in the left of the Touch Pad. Displays a list of recently used functions. You can select a function again using the Touch Pad easily and quickly.
- Page 62 en the Ix_ _:_ _menu..Press the :: button in the right of the Touch Pad. Quickly select frequently used functions. Open the color, playing control and exit buttons.
- Page 63 To display the color, exit and play control buttons at the top of the screen, press the • ®Q÷ button at the top of the touch pad. :Close all menus shown on the screen. • Open the shortcut functions screen. Pressthe _,®®@ buttonin the bottom center...
- Page 64 of the Touch Pad. Quickly select frequently used functions: Using the Scroll mode if you press and hold the Touch Pad when _c_::_the Touch Pad switches us_n _,y _ _ _ to the Scroll mode. in the Scroll mode, slide your finger in the Touch Pad from one side to the other, the highlight moves page units.
- Page 65 Touch Pad, press Touch RETURN9 button your Smart Touch Control. Enter a channe number through Smart Touch Contro While watching a broadcast, press the NUMBER_£_ button on the Smart Touch Control. The TV displays the number button screen. Using the touch pad, highlight a number, and then press the touch pad.
- Page 66 Using highlight the touch pad, the channel in the list you want, and then press the touch pad. You can also change the channel by touching the up or down channel icon on the touch pad. if you touch the touch pad immediately after, the TV displays the list of memorized...
- Page 67 easily and quickly. Usng the Smart Touch Contro _RB ast®_ _ When you connect an IR Blaster with your TV, you can control connected external devices with your TV using the Smart Touch Control. R B aste_j__ Parng 1. Turn the IR Blaster on, and if the LED blinks, connect the IR Blaster to the TV.
- Page 68 3. The connection icons appear on the bottom left of the screen, the TV connects to IR Blaster automatically. if the connection process failed, please turn off and on the IR Blaster, try again from step 2. Precaut ons for Usng an R Baster To use an IR Blaster, the IR Blaster must be located nearby with external devices connected...
- Page 69 Install the IR Blaster within 50 ¢m and 45 degrees of the up, down, left and right directions of the IR sensor of the external device, Setting up Un versa Remote Contro Lets you control a Set-Top Box (STB) or a BD player or both connected to the TV using your Smart Touch Control.
- Page 70 Smart Touch Contro foow these steps When you connect IR Blaster for the first time, a pop-up appears. Select _s to set IR Blaster and Smart Touch Control, and then press the touch pad. To reset IR Blaster and Smart Touch Control, press the _ button on Smart...
- Page 71 S. Select the port used to connect the external device, and then press the touch pad. Make sure that the selected device is on. if it is turned off, turn the power on and press Refiyesh. Select Search brands, and then press the Touch Pad.
- Page 72 if you want to search the brand of STB (Set-Top box), you can search the STB by using the brand name or a cable provider. Select Search Mode, and then press the touch pad. A keyboard and an entry field appear. Enter the first few letters and numbers of the model name of your device using the Smart Touch Control, and then select Do_e at the bottom...
- Page 73 work properly, s earchwitha partof the model name or use the Searchfor recommended model code, 8. Select Down oad, and then press the touch pad. Download the configuration data for the IR Blaster in the same way. 9. When all the settings are complete, select the Compete button and press the touch pad.
- Page 74 Usng _!:he Seat_ch Recommended Mode Code 1. in the Search Mode step in the integrated remote control setup, select Recommended press touch pad. 2. Select Down oad to download the recommended model code. 3. Point the Smart Touch Control forward to the TV's IR sensor and press the touch pad to test if the device works.
- Page 75 cator Status • Watch TV (TV + STB) You can control the TV and Set-Top box using universal remote for viewing the Set- Top box. (e.g. Volume button: Adjust the TV volume./Channel button: Change the STB channels.) • Watch Movie (TV + BD Player) You can control the TV and BD player using universal remote for viewing the BD player.
- Page 76 (e.g. Volume button: Adjust the TV volume./ TOOLS button: Open the BD players option menu.) • TV You can only control the TV using universal remote.
- Page 77 Subtitle and AIIShare Supported Play file formats Subtitle - MPEG-4 timed text (.ttxt) - SAMI (.smi) - SubRip (.srt) - SubViewer (.sub) - Micro DVD (.sub or .txt)
- Page 78 - SubStation Alpha (.ssa) - Advanced SubStation Alpha (.ass) - Powerdivx (.psb) - Xsub Container: - SubStation Alpha Container: MKV - Advanced SubStation Alpha Container: MKV - SubRip...
- Page 79 Container: MKV - MPEG=4 timed text Container: MP4 Supported image resolutions *.jpg 15360 x 8640 *.prig 1920 x 1080 *.bmp 1920 x 1080 *.mpo 15360 x 8640...
- Page 80 Supported music file formats *.m4a *.mpa MPEG4 *.aac *.3ga The Seek (jump) function is not *.flat FLAC FLAC supported. Supports up to 2 channel *.ogg Vorbis Supports up to 2 channel WMA 10 Pro supports up to 5.1 *.wma channel. WMA Iossless audio is not supported.
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Page 81: Video Codec
Video Codec DIVX 3.11/4.x/5.x/6.1 *.avi *.mkv MPEG4 SP/ASP *.asf H.264 BP/MP/HP *.WmV LPCM *.rap4 ADMPCM(IMA, Motion JPEG 1920x 1080 *.mov *.3gp Window Media Video 6 - 30 *.vro HE-AAC *.mpg *.mpeg MPEG2 *.ts MPEG(MP3) *.tp MPEGI DTS Core *.trp 640 x 480 *.m2ts *.mts SVAF... - Page 82 OS_he_ _ Rest:_ ct_ on Video content will not play, or not play correctly, if there is an error in the content or the container. Sound or video may not work if the contents have a standard bit rate/frame rate above the compatible Frame/sec listed in the table above.
- Page 83 ID The menu may take longer to appear if the video's bit rate exceeds 10Mbps. Some USB/digital camera devices may not be compatible with the player. • Supports up to H.264, Level 4.1 H.264 FMO / ASO / RS, VC 1 SP / MP / AP L4 ®...
- Page 84 - GMC 2 over is not supported. Supports only SVAF Top/Bottom and Side by ® Side. • Supports only BD MVC Spec. WMA 10 Pro supports up to 5.1 channel. ® WMA Iossless audio is not supported. • ReaiAudio 10 Iossless is not supported. •...
- Page 85 up to 2 channel.
- Page 86 Anti-theft Kensington Lock _÷®®®®®® ®® ® ® ® ÷ ®@ ® <TV Rear> ® ® ÷ ® ÷ ÷ ® ® ® ® ® ® ® ® ® ® @® ®@ ®®® ®® <Optional> A Kensington Lock is a device you can use to physically fix your TV in place when using it in a public place.
- Page 87 Lock for additional information on proper use. The Kensington Lock is not supplied by Samsung. Please find a "f_" icon on the rear of the TV. The Kensington slot is beside the "_" icon, ock _ I.Wrap the Kensington Lock cable around...
- Page 88 chair, Slide cable with lock attached through looped Kensington Lock cable, locking 3, Insert the device into the Kensington slot on the product, 4, Lock the lock, These are general instructions, For exact instructions, see the User manual supplied with the locking device, The locking device has to be purchased separately, ID The location of the Kensington slot may...
- Page 89 be different depending on the TV model.
- Page 90 Licenses DivX Certified® to play DivX® video up to HD 1080p, including DlVX premium content. DivX®, DivX Certified® and associated Iogos are trademarks of Rovi Corporation or its subsidiaries and are used under license. ABOUT DIVX VIDEO: DivX® is a digital video format created by DivX, LLC, a subsidiary of Rovi Corporation.
- Page 91 Manufactured under license from DTS Licensing Limited. DTS, the Symbol, and DTS and the Symbol together are registered PremiumAudio trademarks of DTS, Inc. © 2011 DTS, Inc. All Rights Reserved. The terms HDMI and HDMI High-Definition Multimedia Interface, I-I."1 1 and the HDMI Logo are trademarks or registered trademarks...