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Multitech MultiVOIP MVPFXS-8 User Manual

Fx analog fxs-only voice/ip gateways
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MultiVOIP FX
FXS-Only SIP Gateways
User Guide for Voice/IP Gateways
Models: MVPFXS-8
MVPFXS-16
MVPFXS-24

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Summary of Contents for Multitech MultiVOIP MVPFXS-8

  • Page 1 MultiVOIP FX FXS-Only SIP Gateways User Guide for Voice/IP Gateways Models: MVPFXS-8 MVPFXS-16 MVPFXS-24...

  • Page 2: User Guide

    Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes. Check Multi-Tech’s web site for current versions of our product documentation.

  • Page 3: Table Of Contents

    Safety Warnings Telecom...42 VOIP...43 NPACKING ULTI Unpacking the MVPFXS-8/16/24 ...43 Rack Mounting Instructions for MVPFXS-8/16/24...44 Safety Recommendations for Rack Installations of MVPFXS-8/16/24 ...45 19-Inch Rack Enclosure Mounting Procedure...46 MVPFXS-8/16/24 ...47 ABLING ROCEDURE FOR CHAPTER 4: MULTIVOIP & AUXILIARY SOFTWARE ...51 ...52...
  • Page 4 CHAPTER 6: PHONEBOOK CONFIGURATION...84 VOIP P ONFIGURING ULTI HONEBOOKS ...93 HONEBOOK XAMPLES 2 Site Example ...93 Configuring Mixed Digital/Analog VOIP Systems ...98 Call Completion Summaries ...103 Variations in PBX Characteristics...105 CHAPTER 7: OPERATION AND MAINTENANCE ...106 PERATION AND AINTENANCE UMMARY System Information screen...108 Statistics Screens ...111 About Call Progress...111...

  • Page 5: Chapter 1: Overview

    Chapter 1: Overview...

  • Page 6: About This Manual

    About This Manual This manual is about Voice-over-IP products made by Multi-Tech Systems, Inc. It describes three analog MultiVOIP FX units that operate with the SIP transmission protocol only and use the FXS telephony interface only, namely, models MVPFXS-24, MVPFXS-16, and MVPFXS-8. At this writing, only the MVPFXS-24 model has been released;...

  • Page 7: Introduction To Analog Multivoip Fx Sip Fxs-Only Gateway Voice-Over-Ip Units (Mvpfxs-8/16/24)

    MVPFXS-8 is an eight-channel unit. The front panel (Figure 1-1) is the same for all three units. However, for the MVPFXS-8, only the first eight of the channel LEDs will be functional; for the MVPFXS-16, only the first sixteen of the channel LEDs will be functional. All three of these MultiVOIP units have a 10/100Mbps Ethernet interface for its full-featured web-based configuration GUI and a console port for local access to basic startup configuration parameters (like the gateway’s IP address...
  • Page 8 Overview MultiVOIP FXS User Guide Phone System Transparency. These MultiVOIPs inter-operate with a telephone switch or PBX, acting as a switching device that directs voice and fax calls over an IP network. The MultiVOIPs have “phonebooks,” directories that determine to who calls may be made and the sequences that must be used to complete calls through the MultiVOIP.
  • Page 9 MultiVOIP FXS User Guide Overview The primary advantage of the web GUI (over a GUI that requires a local connection) is remote access for control and configuration. The controller PC and the MultiVOIP unit itself must both be connected to the same IP network and their IP addresses must be known.

  • Page 10: Multivoip Front Panel Leds

    Active LEDs. On the MVPFXS units, there are four WAN LEDs and twenty-four channel-operation LEDs. However, on the MVPFXS-8, only the left eight sets of channel-operation LEDs are functional. On the MVPFXS-16, only the left sixteen sets of channel-operation LEDs are functional. All of the channel- operation LEDs are functional on the MVPFXS-24 unit.

  • Page 11: Computer Requirements

    +120°F); humidity humidity range range 20-90% 20-90% (non- (non-condensing) condensing) -10°C to +85°C -10°C to +85°C MVPFXS-8 100-240 VAC 1.2 - 0.6 A 50/60 Hz 1.75” H x 17.4” W x 8.5” D 4.5cm H x 44.2 cm W x 21.6 cm D...

  • Page 12: Installation At A Glance

    Viewing and printing a user guide from the Web also requires that you have the Acrobat Reader loaded on your system. To select the MultiVOIP User Guide from the Multi-Tech Systems home page, click Documents and then click MultiVOIP Family in the product list drop-down window. All documents for this MultiVOIP Product Family will be displayed.

  • Page 13: Chapter 2: Quick Start Guide

    Chapter 2: Quick Start Guide...

  • Page 14: Multivoip Startup Tasks

    This chapter contains streamlined instructions to get the MultiVOIP up and running quickly. These start- up instructions include assistance on setting up the MultiVOIP’s Inbound and Outbound Phonebooks. These sections of the Quick Start Guide may be particularly useful for phonebook configuration: Phonebook Starter Configuration Phonebook Tips Phonebook Example (One Common Situation)

  • Page 15: Phone/Ip Details *Absolutely Needed* Before Starting The Installation

    • Determine whether the channel will be used for a phone, fax, or KTS (key telephone system), or perhaps serve a station card on a PBX. Info needed to operate: all MultiVOIP models. Needed for: MVPFXS-24 MVPFXS-16 MVPFXS-8 Record for this VOIP Site...

  • Page 16: Config Info Checklist

    Config Info CheckList Type of Config Info Gathered IP info for voip unit ● IP address ● Gateway ● DNS IP (if used) Interface Type (FXS only*) Country Code Network Locations of SIP Proxy units, if used (IP Address or Domain Name) Reminder: Be sure to Save &...

  • Page 17: Command/Control Computer Setup (Specs & Settings)

    Command/Control Computer Setup (Specs & Settings) The computer used for command and control of the MultiVOIP (a) any reasonably modern PC, (b) must have an up-to-date version of Java installed (v. 1.5 or higher), (c) must have an up-to-date web browser installed (at this writing, up-to-date browsers would include Internet Explorer 6.0(+), Netscape 6.0(+), or Mozilla FireFox 1.0(+).), (d) must have IP access to the MultiVOIP, and (e) optionally, have an available serial COM port for a console connection to the MultiVOIP.

  • Page 18: Quick Hookup For Mvpfxs-8/16/24

    Command PC & Voip Hookups MultiVOIP FXS Quick Start Guide Quick Hookup for MVPFXS-8/16/24...

  • Page 19: Ensure That Java & Browser Versions Will Support Web-Based Gui

    Ensure that Java & Browser Versions will Support Web-Based GUI For more details, see Chapter 4: Software Installation in User Guide. 1. MultiVOIP must be properly cabled. Power must be turned on. 2. Is Java Runtime program at level 1.5 or greater? If not, load up-to-date Java version from MultiVOIP CD or from Java web site.
  • Page 20 Phone/IP Starter Config. MultiVOIP FX Quick Start Guide 3. Establish a ‘connection’ in HyperTerminal. 4. Check that HyperTerminal is addressing the correct COM port.
  • Page 21 MultiVOIP FXS Quick Start Guide Phone/IP Starter Config. 5. Check that HyperTerminal’s data rate is set to 115200bps. 6. To begin, HyperTerminal must be connected and ready.
  • Page 22 7. Reboot the MultiVOIP by turning off its power and turning it back on again. The ARMBoot prompt will appear on the HyperTerminal screen. When this screen appears, you must quickly press any key to stop the regular boot-up process (the manual boot process).
  • Page 23 9. To confirm that the ipaddr (voip IP address) was indeed changed to the value you want, type printenv at the mvp-boot> prompt and then press Enter. 10. Type saveenv and press Enter. 11. Turn the voip off and then on again to reboot it.
  • Page 24 12. Allow the voip to boot up again normally (this will take a few minutes) with the console connection still active. When the rebooting process is complete (when the boot light is no longer lit), type 1 and press Enter. : This change of IP address is only temporary.
  • Page 25 MultiVOIP FXS Quick Start Guide Phone/IP Starter Config. In each field, enter the values that fit your particular network. Click OK. 15. In the sidebar menu, click Save & Apply. Allow the voip to Reboot.

  • Page 26: Phone/Ip Starter Configuration

    Full details here: MVPFXS-24 MVPFXS-16 MVPFXS-8 1. Open a browser and go to the IP Address of the MVPFXS unit (default IP is 192.168.2.1). In the sidebar menu, click Configuration. 2. Go to Configuration | IP. Enter or alter any IP Parameters, as needed. Click OK.

  • Page 27: Phonebook Starter Configuration (With Remote Voip)

    Phonebook Starter Configuration (with remote voip) If the topic of voip phone books is new to you, it may be helpful to read the PhoneBook Tips section (page 32) before starting this procedure. To do this part of the quick setup, you need to know of another voip that you can call to conduct a test. Ideally, a test of two voips at the same physical location connected back-to-back should be done first.
  • Page 28 4. Suppose you want to call a phone number outside of your building using a phone station that is an extension from your PBX system (if present). What digits must you dial? Often a “9” or “8” must be dialed to “get an outside line” through the PBX (i.e., to connect to the PSTN). Generally, “1 “or “11” or “0”...
  • Page 29 6. In the “Remove Prefix” field, enter the initial PBX access digit (“8” or “9”). North America, Long-Distance Example Seattle-Chicago system. : enter 8 in “Remove Answer Prefix” field of Seattle Outbound Phonebook. Euro, International Call Example Rotterdam/Bordeaux system. : enter 9 in “Remove Prefix” field of Outbound Answer Phonebook for Rotterdam voip.

  • Page 30: Inbound Phonebook

    Inbound Phonebook 1. Open the browser and go to the IP address of the MultiVOIP unit. 2. Go to Phone Book | Inbound Phonebook | Add Entry. 3. In the “Remove Prefix” field, enter your local calling code (area code, country code, city code, etc.) preceded by any other “access digits”...
  • Page 31 4. In the “Add Prefix” field, enter any digits that must be dialed from your local voip to gain access to the PSTN. North America, Long-Distance Example Seattle-Chicago system. On Seattle PBX, “9” is used to get an outside line. Answer: 9 is prefix to be added by local (Seattle) voip.

  • Page 32: Phonebook Tips

    Phonebook Tips Preparing the phonebook for your voip system is a complex task that, at first, seems quite daunting. These tips may make the task easier. Use Dialing Patterns, Not Complete Phone Numbers in the voip phonebook. Instead, you’ll enter “destination patterns” that involve area codes and other digits. If the destination pattern is a whole area code, you’ll be assigning all calls to that area code to go to a particular voip which has a unique IP address.
  • Page 33 Knowing When to Drop Digits When calling area codes and access codes are used in combination, a leading “1” or “0” must sometimes be dropped. Phonebook Entry Using a Comma Commas are used in telephone dialing strings to indicate a pause to allow a dial tone to appear (common on PBX and key systems).

  • Page 34: Phonebook Example: An Mtu/Mdu Application

    Phonebook Example: An MTU/MDU Application In the next example, a small, alternative telco uses an MVPFXS-24 to serve an apartment building with voip-based phone service. This is a common application of the MVPFXS-24 in facilities known as MTU/MDU (multi-tenant units or multi-dwelling units). Phone Books for Telco CO and Voip Customer Apartment Building Hilzenvalies, WV Telco Office of...
  • Page 35 Sample Phonebooks Enlarged WVIP-Comm Voip Inbound Phonebook Prefix to Prefix Description of to Add Incoming Calls Remove none none Lets Bluebird any number. Must check the “Accept Any Number” checkbox. Bluebird Apts Voip Inbound Phonebook Prefix to Prefix Description of to Add Incoming Calls Remove...
  • Page 36 Phonebook Worksheet Voip Location/ID:____________________________ Inbound Phonebook Prefix Description Prefix to Destin. to Add Incoming Calls Remove Pattern Other Details: Voip Location/ID:____________________________ Inbound Phonebook Prefix to Prefix Description Destin. to Add Incoming Calls Remove Pattern Other Details: Voip Location/ID:____________________________ Inbound Phonebook Prefix to Prefix Description...
  • Page 37 MultiVOIP FXS Quick Start Guide Phonebook Example Enlarged Phonebook Worksheet...

  • Page 38: Connectivity Test

    Connectivity Test The procedures “Phone/IP Starter Configuration” and “Phonebook Starter Configuration” must be completed before you can do this procedure. 1. These connections must be made: MultiVOIP to local phone station –OR-- MultiVOIP to extension of key phone system MultiVOIP to command PC MultiVOIP to Internet 2.
  • Page 39 8. Read console messages recorded on HyperTerminal. Console Messages from Originating VOIP. The voip unit that originates the call will send back messages like that shown below. [00026975] CAS[0] : RX : ABCD = 1, 1, 1, 1,Pstn State[1] TimeStamp : 26975 [00027190] CAS[0] : TX : ABCD = 1, 1, 1, 1 [00027190] PSTN: cas seizure detected on 0 [00027440] CAS[0] : TX : ABCD = 0, 0, 0, 0...

  • Page 40: Troubleshooting

    Troubleshooting If you cannot establish connectivity between two voips in the system, follow the steps below to determine the problem. 1. Ping both MultiVOIP units to confirm connectivity to the network. 2. Verify the telephone connections. Check cabling. Are connections well seated? To correct receptacle? Are telephone Interface Parameter settings correct? Remember that each voip channel is separately configurable.

  • Page 41: Chapter 3: Mechanical Installation And Cabling

    Chapter 3: Mechanical Installation and Cabling...

  • Page 42: Introduction

    Introduction When an MVPFXS-8/16/24 unit is to be installed into a rack, two able-bodied persons should participate. Please read the safety notices before beginning installation. Safety Warnings General Safety This product must be disconnected from its power source and from the telephone network interface when servicing.

  • Page 43: Unpacking Your Multivoip

    When unpacking your MultiVOIP, check to see that all of the items shown are included in the box. If any box contents are missing, contact MultiTech Tech Support at 1-800-972-2439. Unpacking the MVPFXS-8/16/24 Cabling MultiVOIP Guide Power Boo t Figure 3-1: Unpacking the MVPFXS-8/16/24...

  • Page 44: Rack Mounting Instructions For Mvpfxs-8/16/24

    Mechanical Installation & Cabling MultiVOIP FXS User Guide Rack Mounting Instructions for MVPFXS-8/16/24 The MultiVOIPs can be mounted in an industry-standard EIA 19-inch rack enclosure, as shown in Figure 3-2. Figure 3-2: Rack-Mounting (MVPFXS-8/16/24)

  • Page 45: Safety Recommendations For Rack Installations Of Mvpfxs-8/16/24

    Safety Recommendations for Rack Installations of MVPFXS-8/16/24 Mounting: Mechanically, this unit is designed for a one-high industry standard EIA 19-inch rack enclosure. The product must be installed by qualified service personnel in a restricted-access area, in accordance with articles 110-16, 10-17, and 110-18 of the National Electrical Code, ANSI/NFPA 70.

  • Page 46: 19-Inch Rack Enclosure Mounting Procedure

    4. Secure the bracket to the MultiVOIP using the two screws provided. 5. Remove feet (4) from the MultiVOIP unit. 6. Mount the MultiVOIP in the rack enclosure per the rack manufacture’s mounting procedure. Figure 3-3: Bracket Attachment for Rack Mounting (MVPFXS-8/16/24) Figure 3-4: Attaching MultiVOIP to Rack Rail (MVPFXS-8/16/24)

  • Page 47: Cabling Procedure For Mvpfxs-8/16/24

    Note: If network configuration makes it difficult or impossible to assign the control computer to 192.168.2.x, then the voip’s IP must be reset using the voip’s Console connection. See User Guide for details. Figure 3-5: Cabling for the MVPFXS-8/16/24 Grounding Screw Grounding Cable VOIP Control...
  • Page 48 Figure 3-5. The gender of the RJ-21 connector on the other end of the cable must fit your telephony equipment. Figure 3-6 shows some typical ways in which the other end of the RJ-21 cable might be connected. to MVPFXS-8/16/24 RJ-21 RJ-21...
  • Page 49 The footprint of the RJ-21 connector is shown in Figure 3-7 and its pin-out list is presented in the table that follows. RJ-21 Connector Pin-Out List Wire Pairs for Each Channel Channel 1 Channel 2 Channel 3 Channel 4 Channel 5 Channel 6 Channel 7 Channel 8...
  • Page 50 Mechanical Installation & Cabling MultiVOIP FXS User Guide 7. Power-Up. Turn on power to the MultiVOIP by placing the ON/OFF switch on the back panel to the ON position. Wait for the Boot LED on the MultiVOIP to go off before proceeding. This may take a few minutes.

  • Page 51: Chapter 4: Multivoip & Auxiliary Software

    Chapter 4: MultiVOIP & Auxiliary Software...

  • Page 52: Introduction

    Introduction The software (firmware) that runs the MVPFXS-8/16/24 unit resides within the unit and is contacted through a web browser. As such, there is no MultiVOIP configuration software to install. However, the PC operating the web browser GUI must be equipped with an up-to-date version of Java. If an up-to-date version is not already present on the PC, it must be installed from the MultiVOIP CD or from the Java website.

  • Page 53: Chapter 5: Technical Configuration

    Chapter 5: Technical Configuration...

  • Page 54: Configuring The Multivoip

    Technical Configuration MultiVOIP FXS User Guide Configuring the MultiVOIP There are two ways in which the MultiVOIP must be configured before operation: technical configuration and phonebook configuration. Technical Configuration. First, the MultiVOIP must be configured to operate with technical parameter settings that will match the equipment with which it interfaces.

  • Page 55: Configuration By Web Gui

    Configuration by Web GUI This manual primarily describes configuration of the MultiVOIP with the web GUI. Pre-Requisites To complete the configuration of the MultiVOIP unit, you must know several things about the overall system. Before configuring your MultiVOIP Gateway unit, you must know the values for several IP and telephone parameters that describe the IP network system and telephony system (PBX or telco central office equipment) with which the digital MultiVOIP will interact.

  • Page 56: Telephony Interface Parameters

    Telephony Interface Parameters The following parameters must be known about the PBX or telco central office equipment to which the analog MultiVOIP will connect: Phone Parameters Ask phone company or telecom manager. Telephony Interface Parameters: Record for this VOIP Site •...

  • Page 57: Procedure For Configuration By Web Gui (Summary)

    Procedure for Configuration by Web GUI (Summary) After the MultiVOIP configuration software has been installed in the ‘Command’ PC (which is connected to the MultiVOIP unit), several steps must be taken to configure the MultiVOIP to function in its specific setting.
  • Page 58 Operation of MultiVOIP through web GUI requires up-to-date version of Java. If Java has not yet been installed, follow these instructions: A. Install up-to-date Java program from MultiVOIP product CD (on first use only). B. Open web browser. C. Browse to IP address of MultiVOIP unit. D.
  • Page 59 MultiVOIP FXS User Guide Technical Configuration 5. Set IP Parameters. Click on IP Parameters in the sidebar list. In each field, enter the values that fit your particular network.
  • Page 60 The IP Parameters fields are described in the tables and text passages below. Note that both DiffServ parameters (Call Control PHB and VoIP Media PHB) must be set to zero if you enable Packet Prioritization (802.1p). Nonzero DiffServ values negate the prioritization scheme. Field Name Values Ethernet Parameters...
  • Page 61 The IP Datagram with Header, Its Type-of-Service field, & DiffServ bits => VERS HLEN IDENTIFICATION TIME TO LIVE The TOS field consists of eight bits, of which only the first six are used. These six bits are called the “Differentiated Service Codepoint”...
  • Page 62 Technical Configuration MultiVOIP FXS User Guide 8. Set Voice/FAX Parameters. Click on Voice/FAX in the sidebar list. In each field, enter the values that fit your particular network.
  • Page 63 Note that Voice/FAX parameters are applied on a channel-by-channel basis. However, once you have established a set of Voice/FAX parameters for a particular channel, you can apply this entire set of Voice/FAX parameters to other channels by using the Copy Channel button and its dialog box. The Voice/FAX Parameters fields are described in the tables below.
  • Page 64 Voice/Fax Parameter Definitions (cont’d) Coder Parameters Coder Manual or Determines whether selection of coder is manual or Auto- automatic. When Automatic is selected, the local and matic remote voice channels will negotiate the voice coder to be used by selecting the highest bandwidth coder supported by both sides without exceeding the Max Bandwidth setting.
  • Page 65 Voice/Fax Parameter Definitions (cont’d) ) Field Name Values Description Dynamic Jitter Dynamic Dynamic Jitter defines a minimum and a maximum jitter Jitter Buffer value for voice communications. When receiving voice packets from a remote packets may occur due to network traffic problems. This is called Jitter.
  • Page 66 Voice/Fax Parameter Definitions (cont’d) ) Field Name Values Description Auto Disconnect Automatic The Automatic Disconnection group provides four options Disconnect- which can be used singly or in any combination. Jitter Value 1-65535 The Jitter Value defines the average inter-arrival packet milli- deviation (in milliseconds) before the call is automatically seconds...
  • Page 67 MultiVOIP FXS User Guide Technical Configuration 7. Set Telephony Interface Parameters. Click on Interface in the sidebar list. In each field, enter the values that fit your particular network. The kinds of parameters for which values must be chosen depend on which type of telephony supervisory signaling or interface is used (only FXS Loop Start is supported in the MVPFXS units).
  • Page 68 Technical Configuration MultiVOIP FXS User Guide Note that Interface parameters are applied on a channel-by-channel basis. However, once you have established a set of Interface parameters for a particular channel, you can apply this entire set of Interface parameters to other channels by using the Copy Channel button and its dialog box.
  • Page 69 FXS Loop Start Parameters. The parameters applicable to FXS Loop Start are shown in the figure below and described in the table that follows. FXS Loop Start Interface: Parameter Definitions Field Name Values Select Channel 1-8 (MVPFXS-8); 1-16 (MVPFXS-16); 1-24 (MVPFXS-24) Interface Type FXS Loop Start FXS Options fields...
  • Page 70 FXS Loop Start Interface: Parameter Definitions (cont’d) Field Name Values Caller ID fields Type Bellcore Enable Dialing Options fields Regeneration Pulse, DTMF Inter Digit 1 - 10 seconds Timer Inter Digit in milliseconds Regeneration Timer The Caller ID feature has dependencies on both the telco central office and the MultiVOIP phone book. See the diagram series after the FXO Parameters section below.
  • Page 71 The Caller ID feature has dependencies on both the telco central office and the MultiVOIP phone book. See the diagram series below. Call is received here. Terminating VoIP xxxyyyzzzz J.Q. Public Clock: 5-31, 1:42pm Display shows: CID Number: 763-555-8794 CID Name: Melvin Jones Time Stamp: Date: 05/31 Time:1:42pm...
  • Page 72 Technical Configuration MultiVOIP FXS User Guide 8. Set Call Signaling Parameters. Click on Call Signaling in the sidebar list.
  • Page 73 The table below describes all fields in the Call Signaling screen. Field Name Values SIP Parameters Signaling Port numeric Use SIP Proxy Proxy Parameters Proxy Domain n.n.n.n Name / IP where Address n=0-255 Append SIP Proxy Domain Name in User Port Number User Name Values: alphanumeric...
  • Page 74 9. Set Regional Parameters (Phone Signaling Tones & Cadences). Click on Regional in the sidebar list. The Regional Parameters screen will appear. For the country selected, the standard set of frequency pairs will be listed for dial tone, busy tone, ‘unobtainable’ tone (fast busy or trunk busy), ring tone, and other, more specialized tones.
  • Page 75 The Regional Parameters fields are described in the table below. Field Name Values Country/ Australia, Region Central America, Chile, Europe, France, Japan, UK, USA, Custom Standard Tones fields Type column dial tone, ring tone, busy tone, unobtainable tone (fast busy), survivability tone, re-order tone...
  • Page 76 After selecting the appropriate Country/Region for your system, click OK. A screen will appear confirming that the configuration has been updated. You must select Save and Apply in the sidebar menu to make the change permanent. 10. Set Log Reporting Method. The Logs screen lets you choose how the VoIP administrator will receive log reports about the MultiVOIP’s performance and the phone call traffic that is passing through it.
  • Page 77 The Logs/Traces screen will appear. If you enable console messages, you can customize the types of messages to be included/excluded in log reports by clicking on the “Filters” button and using the Console Messages Filter Settings screen (see subsequent page). If you use the logging function, select the logging option that applies to your VoIP system design.
  • Page 78 Technical Configuration MultiVOIP FXS User Guide To customize console messages by category and/or by channel, click on “Filters” and use the Console Messages Filters Settings screen.
  • Page 79 11. View System Information screen and set updating interval (optional). To reach this dialog box, click System Information in the sidebar menu. This screen presents vital system information at a glance. Its primary use is in troubleshooting. Field Name Values Boot nn.nn Version...
  • Page 80 System Information Parameter Definitions (cont’d) Field Name Values Description Configur- Indicates version of MultiVOIP Configuration software (which nn.nn.nn. ation includes screens for IP Parameters, SMTP Parameters, Regional Version Parameters, etc.). alpha- numeric Phone Book Indicates the version of the inbound and outbound phonebook numeric Version portion of the MultiVOIP software.
  • Page 81 MultiVOIP FXS User Guide Technical Configuration 12. About Packetization Time. You can use the Packetization Time screen to specify definite packetization rates for coders selected in the Voice/FAX Parameters screen (in the “Coder” group of fields). The Packetization Time screen is accessible in the sidebar list of the main voip software screen.
  • Page 82 Packetization rates can be set separately for each channel. The table below presents the ranges and increments for packetization rates. Packetization Ranges and Increments Coder Types Range (in ms); {default value} G711 A-law 5-30 G711 u-law 5-60 G723 30-60 G726 5-60 G729 10-80...
  • Page 83 13. Saving the MultiVOIP Configuration. When values have been set for all of the MultiVOIP’s various operating parameters, click on Save & Apply in the sidebar. : It is possible to return all parameters to their factory default values by using the Restore Factory NOTE Defaults command.

  • Page 84: Chapter 6: Phonebook Configuration

    Chapter 6: Phonebook Configuration...

  • Page 85: Configuring Multivoip Phonebooks

    Phone Book Configuration MultiVOIP FXS User Guide Configuring MultiVOIP Phonebooks When a VoIP serves a PBX system, it’s important that the operation of the VoIP be transparent to the telephone end user. That is, the VoIP should not entail the dialing of extra digits to reach users elsewhere on the network that the VoIP serves.
  • Page 86 Phonebook configuration screens are accessed using the sidebar menu. 1. Select Outbound Phone Book/List Entries. Fields in the “Details” section describe various SIP parameters. Click Add.
  • Page 87 MultiVOIP FXS User Guide Phone Book Configuration 2. The Outbound Phone Book Add Entry screen appears. Enter Outbound PhoneBook data for your MultiVOIP unit.
  • Page 88 The fields of the Outbound Phone Book Add Entry screen are described in the table below. Outbound Phone Book Add Entry screen: Field Definitions Field Name Values Description Accept Any When checked, “Any Number” appears as the value in the Destination Pattern Number field.
  • Page 89 Outbound Phone Book Add Entry screen: Field Definitions (cont’d) Field Name Values Description SIP Fields Use Proxy Select if proxy server is used. Transport TCP or Voip administrator must choose between UDP and TCP transmission protocols. UDP is a Protocol high-speed, low-overhead connectionless protocol where data is transmitted without acknowledgment, guaranteed delivery, or guaranteed packet sequence integrity.
  • Page 90 Phone Book Configuration MultiVOIP FXS User Guide 3. Select Inbound PhoneBook | List Entries Click Add. 4. The Inbound Phone Book Add Entry screen appears.
  • Page 91 Enter Inbound PhoneBook data for your MultiVOIP. The fields of the Inbound Phone Book Add Entry screen are described in the table below. Inbound Phone Book Add Entry screen: Field Name Values Description Accept Any : Y/N Values Number When checked, “Any Number” appears as the value in the Remove Prefix field. Description: The Any Number feature of the Inbound Phone Book does not work when an external routing device is used (Proxy for SIP protocol).
  • Page 92 Phone Book Configuration MultiVOIP FXS User Guide 5. When your Outbound and Inbound PhoneBook entries are completed, click on Save and Apply in the sidebar menu to save your configuration. You can change your configuration at any time as needed for your system. There are two “Edit Entry”...

  • Page 93: Phonebook Examples

    Phonebook Examples The following example demonstrates how Outbound and Inbound PhoneBook entries work in a situation of multiple area codes (as in the Minneapolis metro area). This example also illustrates that MVPFXS voips allow remote callers access only to specific phone stations connected to the MVPFXS voip and do not allow remote callers access to the local PSTN in which the MVPFXS unit is located.
  • Page 94 An outline of the equipment setup in both offices is shown below. Local-Call Area Codes: 612, 651, Company HQ. Minneapolis North Sub. area 763 MVPFX2-8 -5174 -5173 -5172 -5171 717-5170 VoIP 200.2.10.3 Network VoIP MVPFXS-24 200.2.9.7 Baltimore Sales Ofc. area 410 Terminal Block -7003...
  • Page 95 MultiVOIP FXS User Guide Phone Book Configuration The screen below shows Outbound PhoneBook entries for the VOIP located in the company’s Baltimore facility. The entries in the Minneapolis VOIP’s Inbound PhoneBook match the Outbound PhoneBook entries of the Baltimore VOIP, as shown below.
  • Page 96 Phone Book Configuration MultiVOIP FXS User Guide To call the Minneapolis/St. Paul area, a Baltimore employee must dial eleven digits. If a Baltimore employee dials any phone number in the 612 area code, the call will automatically be handled by the company’s voip system. Upon receiving such a call, the Minneapolis voip will remove the digits “1612”.
  • Page 97 MultiVOIP FXS User Guide Phone Book Configuration Similarly, the Inbound PhoneBook for the Baltimore VOIP (shown first below) generally matches the Outbound PhoneBook of the Minneapolis VOIP (shown second below). Each entry corresponds to a phone station of the Baltimore voip. This phonebook arrangement allows Minneapolis users to contact Baltimore co-workers as though they were in the Minneapolis facility, using numbers in the range 7001 to 7024.

  • Page 98: Configuring Mixed Digital/Analog Voip Systems

    Configuring Mixed Digital/Analog VOIP Systems Analog MultiVOIP units, like the MVPFXS-8/16/24, MVPFX2-2/4/8, and the MVP- 210/410/810/410SS/810SS units are compatible with digital MultiVOIP units like the MVP2410. In many cases, digital and analog VOIP units will appear in the same telephony/IP system. In addition to MVP- 210/410/810 MultiVOIP units (Series II units), legacy analog VOIP units (Series I units made by MultiTech) may be included in the system, as well.
  • Page 99 These seven phone books are shown below. Phone Book for Series I Analog VOIP Host Unit (Site B) VOIP Dir # IP Address Channel -OR- Destination Pattern 200.2.9.8 200.2.9.8 200.2.9.6 200.2.9.7 1615 200.2.9.9 (Note 2.) xxxx 3xxx 200.2.9.9 (Note 1.) 1402 200.2.9.5 xxxx...
  • Page 100 Outbound Phone Book for MVP2410 Digital VOIP Destin. Remove Pattern Prefix Prefix Address 200.2.9.7 1507 1507 101# 200.2.9.8 Note 3. 200.2.9.8 200.2.9.6 1402 200.2.9.5 1402 200.2.9.5 1402 200.2.9.5 1402 200.2.9.5 Note 3. The pound sign (“#”) is a delimiter separating the VOIP number from the standard telephony phone number.
  • Page 101 Outbound Phone Book for MVP410 Analog VOIP Destin. Remove Pattern Prefix Address Prefix 200.2.9.7 1507 1507 101# 200.2.9.8 Note 3. 200.2.9.8 200.2.9.6 1615 200.2.9.9 1615 200.2.9.9 Note 3. The pound sign (“#”) is a delimiter separating the VOIP number from the standard telephony phone number.
  • Page 102 Outbound Phone Book for MVPFXS-24 Analog VOIP Destin. Remove Pattern Prefix Prefix Address 200.2.9.7 1507 1507 101# 200.2.9.8 Note 3. 200.2.9.8 1402 200.2.9.5 1402 200.2.9.5 1615 200.2.9.9 1615 200.2.9.9 Note 3. The pound sign (“#”) is a delimiter separating the VOIP number from the standard telephony phone number.

  • Page 103: Call Completion Summaries

    Call Completion Summaries Site A calling Site C, Method 1 1. Dial 101. 2. Hear dial tone from Site B. 3. Dial 7175792. 4. Await completion. Talk. Site A calling Site C, Method 2 1. Dial 101#7175792 2. Await completion. Talk. Note: Series I analog VOIP gateways will allow completion by Method 2.
  • Page 104 Site D calling Site F A voip call from Pierre PBX to extension 7424 on the key telephone system in Lincoln, Nebraska. A. The required entry in the Pierre Outbound Phonebook to facilitate origination of the call, would be 1402263742. The call would be directed to the Lincoln voip’s IP address, 200.2.9.5.

  • Page 105: Variations In Pbx Characteristics

    Site F calling Site D A voip call from a Lincoln key extension to extension 3117 on the PBX in Pierre, South Dakota. A. The required entry in the Lincoln Outbound Phonebook to facilitate origination of the call, would be “31”. The string “1615492”...

  • Page 106: Chapter 7: Operation And Maintenance

    Chapter 7: Operation and Maintenance...

  • Page 107: Operation And Maintenance Summary

    Operation and Maintenance Summary There are several groups of software screens that facilitate basic operation and maintenance of the MultiVOIP. The following commands and functions are accessible on the sidebar menu and they allow you (a) view a summary of important System Information (like software version levels), (b) track Call Progress Statistics, (c) track IP Statistics, (d) Change the MultiVOIP’s Username and Password,...

  • Page 108: System Information Screen

    Operation and Maintenance MultiVOIP FXS User Guide System Information screen This screen presents vital system information at a glance. Its primary use is in troubleshooting. This screen is accessibleby clicking System Information in the sidebar menu.
  • Page 109 System Information Parameter Definitions Field Name Values Description Boot Indicates the version of the code that nn.nn Version is used at the startup (booting) of the alpha- voip. The boot code version is numeric independent of the software version. Firmware Indicates the version of the nn.nn.nn Version...
  • Page 110 Operation and Maintenance MultiVOIP FXS User Guide The frequency with which several administrative screens are updated (the System Information, Call Progress, and IP Statistics screens) is determined by a setting in the Logs/Traces screen.

  • Page 111: Statistics Screens

    Statistics Screens Ongoing operation of the MultiVOIP, whether it is in a MultiVOIP/PBX setting or MultiVOIP/telco-office setting, can be monitored for performance using the Statistics functions of the MultiVOIP software. About Call Progress To access the Call Progress Details screen, click on “Call Progress”...
  • Page 112 The Call Progress Details Screen Field Name Values Channel 1-24, 1-16, or 1-8 depending on model Call Details Duration Hours: Minutes: Seconds Mode Voice or FAX Voice Coder G.723, G.729, G.711, etc. Packet Details Packets Sent integer value Packets Rcvd integer value Bytes Sent integer value...
  • Page 113 Call Progress Details: Field Definitions (cont’d) From – To Details From field alphanumeric Description of calling party. string Gateway alphanumeric Identifier for the VOIP gateway that handled the origination of this call. Name (from) string IP Address x.x.x.x, IP address from which the call was received. (from) where x has a range of 0 to...

  • Page 114: About Ip Statistics

    Operation and Maintenance MultiVOIP FXS User Guide About IP Statistics To access the IP Statistics screen, click on “IP Statistics” in the sidebar menu. IP Statistics Screen...
  • Page 115 Field Values Description Name UDP versus TCP UDP provides unguaranteed, connectionless transmission of data across an IP network. By contrast, TCP provides reliable, connection-oriented transmission of data. Both TCP and UDP split data into packets called “datagrams.” However, TCP includes extra headers in the datagram to enable retransmission of lost packets and reassembly of packets into their correct order if they arrive out of order.
  • Page 116 IP Statistics: Field Definitions (cont’d) Field Values Description Name TCP Packets Transmission Control Protocol packets. Transmit integer Number of TCP packets transmitted by this VOIP gateway since the last “clearing” or value resetting of the counter within the MultiVOIP software. Number of TCP packets received by this VOIP gateway since the last “clearing”...

  • Page 117: General Operation Functions

    General Operation Functions Several basic software functions are accessible from the MultiVoip sidebar menu, as shown below. Clicking on the option will bring up the corresponding screen. (Note that online Help has not yet been implemented.) Change Username/Password To access the MultiVOIP web GUI, you must set up a username and a password. Establishing a Username and Password 1.

  • Page 118: About Passwords & Login/Logout From Specific Computers

    About Passwords & Login/Logout from Specific Computers The first time you access the MultiVOIP web GUI from a particular computer, you must enter the Username and Password. If you close the browser without logging out (by clicking on Logout and clicking Yes), you will be able to access the MultiVOIP again for the next 15 minutes from that computer without logging in (that is, without entering your Username and Password).

  • Page 119: Logout

    Logout To log out, click on Logout in the sidebar menu and then click Yes to confirm your intention to log out of the MultiVOIP program. After you log out, you must enter your username and password again in order to access the MultiVOIP web GUI.

  • Page 120: Reboot Voip

    Reboot Voip The Reboot Voip command allows you to reboot the MultiVOIP unit on demand. In the general course of operation, this command will not be needed. The command is included, however, to provide a remedy for situations when, by unexpected circumstances, code becomes corrupt and normal operation goes awry. To invoke the Reboot Voip command, click on Reboot Voip in the sidebar menu and click OK to confirm your choice to reboot.

  • Page 121: Upgrading Multivoip Firmware

    MultiVOIP FXS User Guide Operation & Maintenance Upgrading MultiVOIP Firmware Introduction From time to time, a new version of the MVPFXS firmware may be issued. When a new firmware version is issued, you can overwrite the MultiVOIP with the new code either by using a TFTP server or by using an FTP client and contacting the FTP server that resides on the MVPFXS unit itself.

  • Page 122: Obtaining Updated Firmware

    Operation and Maintenance MultiVOIP FXS User Guide Obtaining Updated Firmware Generally, updated firmware must be downloaded from the MultiTech web/FTP site to the user’s PC before it can be downloaded from that PC to the MultiVOIP. Note that the structure of the MultiTech web/FTP site may change without notice. However, firmware updates can generally be found using standard web techniques.
  • Page 123 MultiVOIP FXS User Guide Operation & Maintenance Once the updated firmware has been located, it can be downloaded from the web/ftp site using normal PC/Windows procedures. While the next 3 screens below pertain to the MVP3010, similar screens will appear for any MultiVOIP model described in this manual.

  • Page 124: Upgrading Multivoip Firmware Via Ftp Client And Voip's Built-In Ftp Server Function

    Generally, the firmware file will be a self-extracting compressed file (with .zip extension), which must be expanded (decompressed, or “unzipped”) on the user’s PC in a user-specified directory. Upgrading MultiVOIP Firmware via FTP Client and Voip’s Built-In FTP Server Function MultiTech has built an FTP server into the MultiVOIP unit.
  • Page 125 To transfer files using the FTP server functionality in the MultiVOIP, follow these directions. 1. Establish Network Connection and IP Addresses. Both the controller PC and the MultiVOIP unit(s) must be connected to the same IP network. An IP address must be assigned for each. IP Address of Control PC IP Address of voip unit #1 IP address of voip unit #n...
  • Page 126 Operation and Maintenance MultiVOIP FXS User Guide 3. Install FTP Client Program or Use Substitute. You should install an FTP client program on the controller PC. FTP file transfers can be done using a web browser (e.g., Mozilla or Internet Explorer) in conjunction with a local Windows browser a (e.g., Windows Explorer), but this approach is somewhat clumsy (it requires use of two application programs rather than one) and it limits downloading to only one VOIP unit at a time.
  • Page 127 5. Identify Files to be Updated. Determine which files you want to update. Three types of files can be updated using the FTP feature. File Type File Names firmware mvpapp “bin” file file system mvpfs-img MSP firmware msp-img 6. Contact MultiVOIP FTP Server. You must make contact with the FTP Server in the voip using either a web browser or FTP client program.
  • Page 128 8A. Download with Web Browser. 8A1. In the local Windows browser, locate the directory holding the MultiVOIP program files. The default location will be C:\Program Files \Multi-Tech Systems \MultiVOIP xxxx yyyy (where x and y represent MultiVOIP model numbers and software version numbers).
  • Page 129 MultiVOIP FXS User Guide Operation & Maintenance You may be asked to confirm the overwriting of files on the MultiVOIP. Do so. File transfer between PC and voip will look like transfer within voip directories. Before attempting to update any other files, wait at least 3 minutes (which allows time for the MultiVOIP to reboot).
  • Page 130 8B1. In the local directory browser of the FTP client program, locate the directory holding the MultiVOIP program files. The default location will be C:\Program Files \Multi-Tech Systems \MultiVOIP xxxx yyyy (where x and y represent MultiVOIP model numbers and software version numbers).
  • Page 131 MultiVOIP FXS User Guide Operation & Maintenance Some FTP client programs are more graphically oriented (see previous screen), while others (like the “WS- FTP” client) are more text oriented. 9. Before attempting to update any other files, wait at least 3 minutes (which allows time for the MultiVOIP to reboot).
  • Page 132 11. After updating the MultiVOIP’s file system image file (mvpfs-img), you must clear the Java cache of files that pertain to the old/outdated version of the image file. A. To clear the Java cache in Windows, go to Start | Settings | Control Panel B.
  • Page 133 MultiVOIP FXS User Guide Operation & Maintenance C. When the Delete Temporary Files screen appears, click OK. Then click OK again at the main Java screen. D. Using a new browser window, go to the IP address of the MultiVOIP. All of the new features of the updated file system image file will now be visible.
  • Page 134 Operation and Maintenance MultiVOIP FXS User Guide Upgrading MultiVOIP Firmware via TFTP using HyperTerminal 1. Before beginning this procedure, you must have a TFTP server program running on a computer that has access to the network on which the MultiVOIP is running and the upgrade software files must be on that computer. TFTP server programs can be downloaded for free from various Internet web sites.
  • Page 135 MultiVOIP FXS User Guide Operation & Maintenance 4. Establish a ‘connection’ in HyperTerminal. 5. Check that HyperTerminal is addressing the correct COM port.
  • Page 136 Operation and Maintenance MultiVOIP FXS User Guide 6. Check that HyperTerminal’s data rate is set to 115200bps. 7. To begin, HyperTerminal must be connected and ready. 8. Reboot the MultiVOIP by turning off its power and turning it back on again. The ARMBoot prompt will appear on the HyperTerminal screen.
  • Page 137 MultiVOIP FXS User Guide Operation & Maintenance 9. To view voip parameters, type printenv at the mvp-boot> prompt. Then press Enter. 10. A list of voip parameters that can be altered in the ARMBoot environment will appear.
  • Page 138 Operation and Maintenance MultiVOIP FXS User Guide 11. You must change the serverip value to the IP address of the computer on which the TFTP server program is located. To change the serverip value, type setenv serverip a.b.c.d (where a, b, c, and d are the four octet values for the IP address of the TFTP server) at the mvp-boot>...
  • Page 139 MultiVOIP FXS User Guide Operation & Maintenance 12. To confirm that the TFTP server IP address was indeed changed to the value you want, type printenv at the mvp-boot> prompt and then press Enter. 13. If necessary, you can also change the IP address of the voip (which is the ipaddress field in the ARMBoot environment) and the IP address of the network gateway (which is the gatewayip field in the ARMBoot environment)
  • Page 140 Operation and Maintenance MultiVOIP FXS User Guide 14. . Type saveenv and press Enter. 15. At the mvp-boot> prompt, type update and then press Enter. A menu will appear that lists, by number, the various firmware entities (“partitions”) that could be updated with this command.
  • Page 141 MultiVOIP FXS User Guide Operation & Maintenance 16. At the mvp-boot> prompt, type 4 to update the application. NOTE: The file system (the appropriate file name is “mvpfs-img” with no file extension) can also be updated at this menu by typing 3 . The MSP firmware can be updated at this menu by typing 2 . 17.
  • Page 142 18. The transfer process will take a few minutes. When complete, the response “Write done !!!” will appear. After the “Write done!!!” message appears, you can then update other firmware partitions (like the file system and the MSP firmware) using the steps presented above in this procedure. When you are done updating all of the files that need updating, reboot the voip by turning its power off and back on.
  • Page 143 MultiVOIP FXS User Guide Operation & Maintenance B. In the General tab of the Java program, click “Delete Files.” C. When the Delete Temporary Files screen appears, click OK. Then click OK again at the main Java screen. D. Using a new browser window, go to the IP address of the MultiVOIP. All of the new features of the updated file system image file will now be visible.

  • Page 144: Syslog Server Functions

    SysLog Server Functions MultiTech has built SysLog server functionality into the software of the MultiVOIP units. SysLog is a de facto standard for logging events in network communication systems. The SysLog Server resides in the MultiVOIP unit itself. To implement this functionality, you will need a SysLog client program (sometimes referred to as a “daemon”).
  • Page 145 MultiVOIP FXS User Guide Operation & Maintenance Configuring the SysLog Client Program. Configure the SysLog client program for your own needs. In various SysLog client programs, you can define where log messages will be saved/archived, opt for interaction with an SNMP system (not applicable for MVPFXS units), set the content and format of log messages, determine disk space allocation limits for log messages, and establish a hierarchy for the seriousness of messages (normal, alert, critical, emergency, etc.).

  • Page 146: Chapter 8 Warranty, Service, And Tech Support

    Chapter 8 Warranty, Service, and Tech Support...

  • Page 147: Limited Warranty

    Limited Warranty Multi-Tech Systems, Inc. (“MTS”) warrants that its products will be free from defects in material or workmanship for a period of two years from the date of purchase, or if proof of purchase is not provided, two years from date of shipment. MTS MAKES NO OTHER WARRANTY, EXPRESSED OR IMPLIED, AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED.

  • Page 148: Technical Support

    Technical Support Multi-Tech Systems has an excellent staff of technical support personnel available to help you get the most out of your Multi-Tech product. If you have any questions about the operation of this unit, or experience difficulty during installation you can contact Tech Support via the following:...

  • Page 149: Chapter 9: Regulatory Information

    Chapter 9: Regulatory Information...

  • Page 150: Emc, Safety, And R&Tte Directive Compliance

    EMC, Safety, and R&TTE Directive Compliance The CE mark is affixed to this product to confirm compliance with the following European Community Directives: Council Directive 89/336/EEC of 3 May 1989 on the approximation of the laws of Member States relating to electromagnetic compatibility, Council Directive 73/23/EEC of 19 February 1973 on the harmonization of the laws of Member States relating to electrical equipment designed for use within certain voltage limits,...

  • Page 151: Canadian Limitations Notice

    7. No repairs are to be made by you. Repairs are to be made only by Multi-Tech Systems or its licensees. Unauthorized repairs void registration and warranty.

  • Page 152: Weee Statement

    Regulatory Information MultiVOIP FXS User Guide WEEE Statement (Waste Electrical and Electronic Equipment) July, 2005 The WEEE directive places an obligation on EU-based manufacturers, distributors, retailers and importers to take-back electronics products at the end of their useful life. A sister Directive, ROHS (Restriction of Hazardous Substances) compliments the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase.

  • Page 153: Appendix A: Cable Pinouts

    Appendix A: Cable Pinouts...

  • Page 154: Appendix A: Cable Pinouts

    Appendix A: Cable Pinouts Command Cable RJ-45 Connector To Command Port Connector RJ-45 connector plugs into Command Port of MultiVOIP. DB-9 connector plugs into serial port of command PC (which runs MultiVOIP configuration software). Ethernet Connector The functions of the individual conductors of the MultiVOIP’s Ethernet port are shown on a pin-by-pin basis below. RJ-45 Ethernet Connector Pin Functions (FXS/FXO Interface) FXS Pin...

  • Page 155: Rj-21 Connector

    RJ-21 Connector The footprint of the RJ-21 connector is shown in the figure below and its pin-out list is presented in the table that follows. RJ-21 Connector Pin-Out List Wire Pairs for Each Channel Channel 1 Channel 2 Channel 3 Channel 4 Channel 5 Channel 6...

  • Page 156: Appendix B: Tcp/Udp Port Assignments

    Appendix B: TCP/UDP Port Assignments...

  • Page 157: Well Known Port Numbers

    Well Known Port Numbers The following description of port number assignments for Internet Protocol (IP) communication is taken from the Internet Assigned Numbers Authority (IANA) web site (www.iana.org). “The Well Known Ports are assigned by the IANA and on most systems can only be used by system (or root) processes or by programs executed by privileged users.

  • Page 158: Index

    Regional Parameters screen...57 Bytes Received (call progress) field ...112 Bytes Sent (call progress) field ...112 cabling procedure MVPFXS-16 ...47 MVPFXS-24 ...47 MVPFXS-8...47 Cadence field ...75 cadences, signaling ...74 Call Control PHB field ...60 Call Control Status Call Progress Details (statistics) fields...113 Call Duration field ...66...
  • Page 159 coder options packetization rates and...81 Coder Parameters field group ...64 coder types (voice/fax, RTP packetization) ...82 COL LED ...10 command cable pinout ...154 command modem and Regional Parameters screen ...57 Command Modem setup for ...57 Command PC COM port requirement...11 non-dedicated use of ...11 operating system ...11 compatibility, H.450 with H.323, not with SIP ...8...
  • Page 160 FTP Server, contacting ...127 FTP Server, invoking download/transfer using FTP client program ...130 using web browser ...128 FTP Server, logging in...127 FTP transfers file types ...124, 127 server location...124 function tracing on/off (logging) ...78 FXS Loop Start Interface Type...69 FXS Loop Start Interface parameter definitions ...69 FXS Loop Start Interface Parameter fields Caller ID Enable ...70 Caller ID Type ...70...
  • Page 161 Java cache clearing, and ...132, 142 MVPFXS-16 cabling procedure ...47 unpacking ...43 MVPFXS-24 cabling procedure ...47 unpacking ...43 MVPFXS-8 cabling procedure ...47 unpacking ...43 Netcoder coders (RTP packetization, voice/fax) ...82 Network Disconnection field...66 obtaining updated firmware...122 Online Statistics Update Interval field (Logs) ...77 operating temperature ...45...
  • Page 162 Output Gain field ...63 packet priority and DiffServ ...61 packetization (RTP), ranges & increments ...82 packetization rates coder options and...81 Packets Lost (call progress) field...112 Packets Received (call progress) field ...112 Packets Sent (call progress) field...112 packets, consecutive lost...66 parameters tracked by console ...78 Password (Call Signaling) field ...73 password, lost/forgotten...118 password, setting...
  • Page 163 Type (of tone, Regional Parameters) field...75 Type-of-Service IP header field & DiffServ...61 UDP/TCP compared ...89 IP Statistics context ...115 unpacking ...43 MVPFXS-16...43 MVPFXS-24...43 MVPFXS-8...43 Up Time System Info...80, 109 update interval (logging) ...77 updated firmware, obtaining...122 uploads vs. downloads (FTP) ...124 Use Proxy (SIP) field...89 Use SIP Proxy field ...73...
  • Page 164 Selected Coder ...64 Voice/FAX Parameter definitions...65, 66 Voice/FAX Parameter Definitions...63, 64, 65 Voice/FAX Parameter fields AutoCall...64 AutoCall fields...64 Coder Parameters...64 Out-of-Band Mode (DTMF)...63 Voice/FAX Parameter fields Copy Channel ...63 Default ...63 DTMF In/Out of Band ...63 Duration (DTMF) ...63 Input Gain ...63 Output Gain ...63 Select Channel ...63 Voice Gain...63...
  • Page 165 S000415A...

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