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HTC Love Service Manual

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Doc. Title
HTC CONFIDENTIAL
宏 宏 宏 宏 達國際電子股份有限公司
達國際電子股份有限公司
達國際電子股份有限公司
達國際電子股份有限公司
High Tech Computer, Corp.
High Tech Computer, Corp.
High Tech Computer, Corp.
High Tech Computer, Corp.
.
Love Service Manual
Service Manual
HTC Proprietary
U
Confidential Treatment Requested
Feb.,1,2007
HTC Corp.
Engineering Mobility
Love
Rev. A02
Doc. No.
DOC-000
Issued Date
2007/02/01
Revised Date
Page
1 of 66
REV.
A02

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Summary of Contents for HTC Love

  • Page 1 Issued Date 2007/02/01 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 1 of 66 Love Service Manual HTC Proprietary Confidential Treatment Requested Rev. A02 Feb.,1,2007...
  • Page 2 達國際電子股份有限公司 Issued Date 2007/02/01 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 2 of 66 Revision Control Table Date Contents Dept Revised App Dept...

  • Page 3: Table Of Contents

    2007/02/01 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 3 of 66 Table of Contents Introduction Product Configuration Labeling Plan Unit Refurbishment Inspection Criteria...

  • Page 4: Introduction

    Page 4 of 66 1. Introduction This manual provides the technical information to support the service activities of Love This document contains highly confidential information, so any or all of this document should not be revealed to any third party.
  • Page 5 - Receiver. - Loud speaker for Hands-free and GPS voice instruction support. Interface 3V SIM Card slot. Micro-SD Card slot. HTC Ext-USB (11-pin, mini-USB & audio jack in one). External Antenna Connector. External GPS Antenna Connector. Stylus Lock type mechanism.
  • Page 6 Issued Date 2007/02/01 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 6 of 66 Hanger Accessories Standard. AC adapter. USB Sync. Cable. Stereo wired headset with microphone and FM radio antenna support.
  • Page 7 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 7 of 66 MP3/ WMA / AMR/ AAC/ AAC+ (optional). Video Codec. MPEG4 / H.263 / Motion JPG.

  • Page 8: Labeling Plan

    High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 8 of 66 3. Labeling Plan 3.1 Labels for device 3.1.1 Agency label-ARTE300 HTC P/N: 77H00432-00M Size: 50.5 X 17.0 mm...
  • Page 9 2007/02/01 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 9 of 66 3.1.2 Agency label-ARTE400 HTC P/N: 77H00432-01M Size: 50.5 X 17.0 mm HTC P/N...
  • Page 10 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 10 of 66 3.2 main label locations Explanation Tamper evident label HTC PN: 77H00185-00M Water sensitive label HTC PN: 77H00203-00M Size: 2.5X4mm...
  • Page 11 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 11 of 66 3.3 Battery label 3.3.1 Battery label-Celxpert (WWE, CHT, Product of Taiwan) HTC P/N: 35H00062-04M 3.3.2 Battery label-Celxpert (WWE, CHT, product of China)
  • Page 12 達國際電子股份有限公司 達國際電子股份有限公司 Issued Date 2007/02/01 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 12 of 66 3.4 Battery label-Sanyo HTC P/N: 35H00064-03M HTC CONFIDENTIAL...
  • Page 13 達國際電子股份有限公司 達國際電子股份有限公司 Issued Date 2007/02/01 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 13 of 66 3.5 Battery label-Samsung HTC P/N: 35H00075-01M HTC CONFIDENTIAL...
  • Page 14 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 14 of 66 4. Inspection Criteria Definition of classes Class A area => the front side of main unit involves all buttons, Wheel, Jog ball, and LED lens except LCD.
  • Page 15 Issued Date 2007/02/01 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 15 of 66 Inspection Defects Accept Level Level Single Red+ Green+ Blue 3, S > 5mm.
  • Page 16 2007/02/01 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 16 of 66 Step Description Accept Criteria 1. Step between mating parts. Step < 0.3 mm 2.
  • Page 17 2007/02/01 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 17 of 66 Scratch Description Accept Criteria Exposure of substrate do not accept Class A Scratch : L 4mm ,W 0.2mm ,N 2, S 10mm...

  • Page 18: Product Overview

    Issued Date 2007/02/01 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 18 of 66 5. Product Overview Device Item Function Voice command button Press to start Voice Speed Dial; press and hold to record a voice note.
  • Page 19 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 19 of 66 Touch Screen Tap the screen with the stylus to write, draw, or make a selection. Left and Right soft keys Press to execute the command in the label above the button.
  • Page 20 2007/02/01 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 20 of 66 Accessories Item Function AC adapter Converts AC to DC for recharging the battery.

  • Page 21: Unit Assembly/Disassembly Procedure

    Issued Date 2007/02/01 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 21 of 66 6. Unit Assembly/Disassembly Procedure Assembly Process Rubber-1 Rubber-2 EMI Gasket •...
  • Page 22 2007/02/01 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 22 of 66 Adhesive-Double Tape-1 Adhesive-Double Tape-2 • Rigid-Flex Board: 51H10046-00M/Q’ty:1. Stick 2 Adhesive-Double Tapes on Adhesive-Double Tape-1: 76H01520-00M/Q’ty:1.
  • Page 23 Issued Date 2007/02/01 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 23 of 66 Receiver Chassis • Receiver: 36H00233-00M/Q’ty:1. Remove the white-film from Receiver and Chassis: 74H00720-00M/Q’ty:1.
  • Page 24 2007/02/01 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 24 of 66 • Screw: 72H01671-00M/Q’ty:3. Assemble the M/B on the Chassis. • Screw up the M/B on the Chassis.
  • Page 25 2007/02/01 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 25 of 66 Bezel Keypad • Keypad: 74H00772-00P/Q’ty:1. Assemble the Keypad on the Bezel; please Bezel: 74H00762-01M/Q’ty:1 [Option].
  • Page 26 2007/02/01 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 26 of 66 • Camera Mylar: 76H01559-00M/Q’ty:1. Assemble Camera module to M/B. • Stick Camera Mylar to M/B.
  • Page 27 2007/02/01 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 27 of 66 • Screw: 72H00951-00M/Q’ty:2. Assemble the Housing to M/B properly. • Screw up the Housing to M/B.
  • Page 28 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 28 of 66 Disassembly Process Open battery cover and take off the battery Insert a plastic stick into the beside the...
  • Page 29 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 29 of 66 Insert a plastic stick under the housing and push up to unlock hook of the antenna cover (Step1)
  • Page 30 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 30 of 66 Move the stick slightly around the device to unlock the hook (Step4) Move the stick slightly around the device to...
  • Page 31 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 31 of 66 Insert a plastic stick into space between chassis and bezel to unlock chassis and bezel...
  • Page 32 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 32 of 66 Peel off the LCM from the chassis Unfasten 3 screws on the main board Open the switch board FPC gate and pull off...
  • Page 33 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 33 of 66 Use plastic stick to separate the camera from main board Unfasten 2 screws of the switch board...
  • Page 34 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 34 of 66 Take off jogball holder from the switch board Use a plastic stick to push speaker out of...
  • Page 35 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 35 of 66 Pull hook of the bezel and push the keypad out of the bezel HTC CONFIDENTIAL...

  • Page 36: Function Test Procedure

    Issued Date 2007/02/01 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 36 of 66 7. Function Test Procedure Test Plan Mode Item Description Remark...
  • Page 37 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 37 of 66 Diagnostic Test Main Menu/Function Test Menu Turn the device power off and insert Diagnostic SD card.
  • Page 38 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 38 of 66 Press Action key (Jog-ball) to go next test pattern. Display Test (BLACK/WHITE pattern) Press Action key (Jog-ball) to go next test pattern.
  • Page 39 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 39 of 66 Press Action key (Jog-ball) to select Touch Screen Test on Function test menu.
  • Page 40 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 40 of 66 Press Action key (Jog-ball) to select Wheel Test on Function test menu. Wheeled the dial scale clockwise from scale1 to 10 to check the acting area is functional.
  • Page 41 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 41 of 66 Press Action key (Jog-ball) to select SD Card Test on Function test menu. The screen will return to Function test menu after the test is finished.
  • Page 42 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 42 of 66 Press Action key (Jog-ball) to select Battery Test on Function test menu. Plug In/Out the AC-Adapter to check the battery charging/discharging status.
  • Page 43 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 43 of 66 Press Action key (Jog-ball) to select Headset Play Test on Function test menu.
  • Page 44 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 44 of 66 Press Action key (Jog-ball) to select Internal Record Headset Out Test on Function test menu.
  • Page 45 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 45 of 66 Return to Main Menu and press Action key (Jog-ball) to select Format FAT.
  • Page 46 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 46 of 66 Start up the Microsoft® ActiveSync®program in the PC. Insert USB cable and connect unit to desktop/ or laptop.
  • Page 47 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 47 of 66 Tap Start->Settings->Connections-> Beam and select “Receive all….” Checkbox. VI. To create a file, tap Start->Programs ->Notes->New.
  • Page 48 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 48 of 66 Install GPS tool to device and execute the program. Setup the COM port to COM4.
  • Page 49 2007/02/01 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 49 of 66 Leakage Current Measurement Equipments & Fixtures Micro-Current Meter.(2 A) Power Supply.(4V) III.
  • Page 50 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 50 of 66 XI. Tap Start->System->Backlight. XII. Adjust the backlight level to 0% and checks the current from current meter.

  • Page 51: Os Upgrade Procedure

    High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 51 of 66 8. OS upgrade procedure RUU (Re-flash Upgrade Utility) Connect device to PC Setting and allow USB connections in Microsoft ActiveSync.
  • Page 52 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 52 of 66 VIII. Read the pop-up message form ROM update utility to follow and perform the instructions and select the “I completed…”...
  • Page 53 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 53 of 66 XIV. Read the information from pop-up message and the OS update procedure will takes 10 minutes long.
  • Page 54 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 54 of 66 Download OS image from SDO. http://htcscm10.htc.com.tw/SDO Un-zip the image file. Format SD card and copy image file to SD card III.
  • Page 55 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 55 of 66 VIII. Format BINFS. IX. Reading source code from SD card. [Note]: This process will takes 5 mins, please don’t power off the device.

  • Page 56: Board Level 2.5 Inspection

    達國際電子股份有限公司 Issued Date 2007/02/01 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 56 of 66 9. Board Level 2.5 Inspection Main Board HTC CONFIDENTIAL...
  • Page 57 宏 宏 宏 宏 達國際電子股份有限公司 達國際電子股份有限公司 達國際電子股份有限公司 達國際電子股份有限公司 Issued Date 2007/02/01 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 57 of 66 Rigid-Flex Board HTC CONFIDENTIAL...

  • Page 58: Generic Troubleshooting

    High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 58 of 66 10. Generic Troubleshooting 1． ． ． ． Main Unit Does Not Respond to Power Button (1) Connect the AC adapter, maybe the battery pack is exhaust and wait for few minutes if unit boot.
  • Page 59 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 59 of 66 (2) Try to cold boot the unit then tries again. (3) Try to re-flash the ROM code.
  • Page 60 High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 60 of 66 (6) Replace Main Board if necessary. (7) Once the defective part has been identified, verify it again with the defective part whether the symptom could be duplicated.
  • Page 61 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 61 of 66 (2) Make sure it’s not MUTED. (3) Try to re-flash the ROM code. (4) Clean up the speaker connection side on MB if there is any contamination.
  • Page 62 達國際電子股份有限公司 Issued Date 2007/02/01 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 62 of 66 11. Photo for 80H & 99H Level HTC CONFIDENTIAL...
  • Page 63 宏 宏 宏 宏 達國際電子股份有限公司 達國際電子股份有限公司 達國際電子股份有限公司 達國際電子股份有限公司 Issued Date 2007/02/01 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 63 of 66 HTC CONFIDENTIAL...
  • Page 64 宏 宏 宏 宏 達國際電子股份有限公司 達國際電子股份有限公司 達國際電子股份有限公司 達國際電子股份有限公司 Issued Date 2007/02/01 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 64 of 66 HTC CONFIDENTIAL...

  • Page 65: Rf Antenna Specification

    2007/02/01 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 65 of 66 12. RF Antenna Specification Items Test Name TX Level Downlink Cell Power...
  • Page 66 High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. High Tech Computer, Corp. Revised Date Doc. Title Love Service Manual Page 66 of 66 PCS 1900 Transmitter Test TX Phase RMS Error -104 TX Phase Peak Error...

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