Section 5: Troubleshooting / Quick Reference Guide Troubleshooting - Generac Portable Products 8 kVA Owner's Manual

Air-cooled
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Section 5: Troubleshooting / Quick Reference Guide
Troubleshooting
Problem
Engine will not crank.
Engine cranks but will not start.
Engine starts hard and runs
rough.
Generator is set to OFF, but the
engine continues to run.
No AC output from generator.
No transfer to standby after
utility source failure.
Unit consumes large amounts
of oil.
* Contact an Independent Authorized Service Dealer for assistance.
Owner's Manual for 50 Hz Air-Cooled Generators
Table 5-1. Troubleshooting
Cause
1. Fuse blown.
2. Loose, corroded or defective battery cables.
3. Defective starter contact.
4. Defective starter motor.
5. Dead battery.
1. Out of fuel.
2. Defective fuel solenoid (FS).
3. Open Wire 14 from engine control board.
4. Defective spark plug(s).
5. Valve clearance out of adjustment.
1. Air cleaner plugged or damaged.
2. Defective spark plug(s).
3. Fuel pressure incorrect.
4. Fuel selector in wrong position.
1. Controller wired incorrectly
2. Defective control board.
1. Main line circuit breaker is in the OFF (or
OPEN) position.
2. Generator internal failure.
1. Main line circuit breaker is in the OFF (or
OPEN) position.
2. Defective transfer switch coil.
3. Defective transfer relay.
4. Transfer relay circuit open.
5. Defective control logic board.
1. Engine overfilled with oil.
2. Engine breather defective.
3. Improper type or viscosity of oil.
4. Damaged gasket, seal or hose.
Troubleshooting / Quick Reference Guide
Correction
1. Correct short circuit condition by
replacing 7.5 Amp fuse in generator control
panel.
2. Tighten, clean or replace as necessary.*
3. *See #2.
4. *See #2.
5. Charge or replace battery.
1. Replenish fuel / Turn on fuel valve.
2. *
3. *
4. Clean or replace plug(s).
5. Reset valve clearance.
1. Check / replace air cleaner.
2. Clean or replace spark plug.
3. Confirm fuel pressure to regulator is 10–12
in. water column (19–22 mm mercury) for
LP, and 3.5–7 in. water column (9–13 mm
mercury) for natural gas.
4. Turn fuel conversion valve to correct
position.
1. *
2. *
1. Reset circuit breaker to ON (or CLOSED).
2. *
1. Reset circuit breaker to ON (or CLOSED).
2. *
3. *
4. *
5. *
1. Adjust oil to proper level.
2. *
Engine Oil Requirements
3. See
4. Check for oil leaks.
.
23

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