Insignia NS-55D421NA16 User Manual page 72

NS-55D421NA16 Insignia 55" 1080p 60Hz LED TV
Problem Solution
My TV is not
• Make sure that the HDMI cable is
playing the
connected securely to your TV and
audio from
the device.
the connected
• Make sure that the device is
CEC device.
connected to your TV with an HDMI
cable.
• Make sure that the device is a CEC
device. See the documentation that
came with the device.
• Make sure that the TV volume is
turned up and not muted.
• Try adjusting the TV sound. See
Adjusting sound settings
page 46.
• Make sure that the TV speakers are
turned on and not muted. See
Adjusting sound settings
page 46.
• Make sure that the INlink feature is
turned on. See
off
• If you have connected an HDMI CEC
audio receiver, adjust the volume on
the receiver. When your TV detects
an audio receiver, the TV speakers
turn off and sound plays through
receiver speakers only.
• If the device is not an Insignia
device, it may not be compatible
with your TV.
• If you are using a home theater
system, sound bar, or external
speaker system, make sure that it is
turned on and is not muted.
• If you are using a home theater
system, sound bar, or external
speaker system, make sure that you
have selected the correct output
mode.
• If you are using a home theater
system, sound bar, or external
speaker system and have connected
with a digital optical cable, go to the
Audio menu, highlight Digital
Audio Format/Audio Delay, then
press ENTER. Set the Audio Format
option to PCM. See the Digital
Audio Format/Audio Delay option
in Adjusting sound settings
page 46.
68
on
on
Turning INlink on or
on page 38.
on
www.insigniaproducts.com
Problem Solution
My TV's
• Make sure that there are no
remote
obstructions between the remote
control does
control and the remote control
not control
sensors on your TV and the device.
the device.
• Depending on the device, all the
buttons may not work.
• Make sure that the INlink feature is
turned on. See
off on page 38.
• If you are trying to control the
volume on an HDMI CEC audio
receiver using your TV remote
control, make sure that the TV
Speakers option on the Audio
menu is set to On. See
sound settings
• If you are trying to control the
volume on an HDMI CEC audio
receiver using your TV remote
control, make sure that the Audio
Receiver option on the INlink menu
is set to On. See
Receiver on or off
• The device may not support this
feature. See the documentation that
came with the device for more
information.
The device
• Make sure that the device is turned
does not show
on.
up in the
• Make sure that the HDMI cable is
INlink Device
connected securely to your TV and
list.
the device.
• Make sure that the device is
connected to your TV with an HDMI
cable.
• Make sure that the INlink feature is
turned on. See
off on page 38.
• Make sure that the device is a CEC
device. See the documentation that
came with the device.
• If the device is not an Insignia
device, it may not be compatible
with your TV.
My device
• Make sure that the INlink feature is
does not turn
turned on. See
off when I turn
off on page 38.
off my TV.
• Make sure that Device Auto Power
Off is set to On on the INlink menu.
See
on or off
• The device may not support this
feature. See the documentation that
came with the device for more
information.
Turning INlink on or
Adjusting
on page 46.
Turning Audio
on page 39.
Turning INlink on or
Turning INlink on or
Turning Device Auto Power Off
on page 38.