Samsung SMH8165B/XAA Troubleshooting

Model:
SMH8165B/XAA
SMH8165W/XAA
SMH8165ST/XAA
SMH8165STE/XAA
NOTICE:
SMH8165** Parts Change:
Refer to bulletin. To Improve
Sensor Performance
E-11 Open
E-12 Short
E-13 T1 Max Time Error
E-14 Dry Up / No Load
E-21 Open
E-22 Short
E-23 T1 Max Time Error (Preheating not completed)
E-24 Over temperature error
E-25 Abnormal temperature is sensed at Micro Cook
E-26 Temp is not over the fixed AD in first 3 minutes after heater starts.
E-31 Open (When value of HEX is above ―FF‖ for 5 seconds)
E-32 Short
E-33 The initial value of HEX is under ―14‖ for 30 seconds while a weight
sensor in operation.
E-34 The initial value of K calculated by a weight
sensor is above and under ―±28‖ as value of HEX.
E-35 The value of A is ―-‖ as a weight sensor calculates.
E-36 In case the door opens during sensor cooking.
E-41 Open
E-42 Short
E-43 T1 Max Time Error
E-44 Dry Up
E-45 Cooling Error (3minutes)
E-46 Primary Open Error(3minutes)
E-51 Open (Sense Failure)
E-53 Read/Write Error
E-54 Zero not to be set
E-61 Open
E-62 Short
E-63 T1 Max Time Error
-SE- Key Short Error (10 seconds)
E-01 Door opens when the door should not be opened.
E-02 Cooking Time Setting Over Error (MWO)
E-03 Cooking Time Setting Over Error (Grill)
E-04 Cooking Time Setting Over Error (Convection)
E-05 Cooking Time Setting Over Error (Combination)
E-06 It fails to sense that the swing heater has stopped for 20 seconds
during cooking.
E-08 In case function of MWO starts with spit inserted into cavity inside.
E-09 The damper is not set to be positioned for 2 minutes.
# tsSMH8165 11/01/2010
Fast Track Troubleshooting
IMPORTANT SAFETY NOTICE – "For Technicians Only" This service data sheet is
intended for use by persons having electrical, electronic, and mechanical experience
and knowledge at a level generally considered acceptable in the appliance repair trade.
Any attempt to repair a major appliance may result in personal injury and property
damage. The manufacturer or seller cannot be responsible, nor assume any liability for
injury or damage of any kind arising from the use of this data sheet.
Publication # tsSMH8165 Creation Date 11/01/2010
Training — Plus One
Help — GSPN http://service.samsungportal.com/
Samsung 'Microwave' Diagnostic Code Quick Guide
Failure Code
SUPPORT INFORMATION
http://my.plus1solutions.net/clientPortals/samsung/
Error Code Gas Sensor Error Case (E-1X)
Error Code Temp Sensor Error Case (E-2X)
Error Code Gas Sensor Error Case (E-1X)
Error Code Easy/PH Sensor Error Case (E4)
Error Code EEPROM Error Case (E-5X)
Error Code Humidity Sensor Case (E-6X)
Error Code Others (E-0X, Letter)
Cause
1