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Appendix
Troubleshooting
If you have difficulty with your telephone, please try the
suggestions below. For Customer Service, visit our website at
www.telephones.att.com, or call 1 (800) 222-3111. In Canada,
call 1 (866)288-4268.
No dial tone
The telephone
does not ring
• Make sure all plugs are connected
properly. Inspect the line cord connections
at the modular jack and at the telephone.
Also inspect the telephone handset cord
connections at both ends.
• Unplug the telephone and connect it to
another modular jack. If it still does not
work, and other telephones in your home
are working, the problem is with this
telephone.
• Make sure the RINGER switch is not set
to OFF.
• If there are several other telephones
c o n n e c t e d o n t h e s a m e l i n e , t r y
disconnecting some of them. Having too
many telephones connected can also
create problems such as low ringer volume
or impaired sound quality during calls.
14
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