Alcatel OneTouch Pop 8 LTE User Manual page 68

SIM card PIN locked
• Contact your network operator to obtain the PUK code
(Personal Unblocking Key).
I am unable to connect my tablet to my computer
• Install ALCATEL ONETOUCH Center.
• Check that your USB driver is installed properly.
• Open the Notification panel to check if the Android Manager
Agent has been activated.
• Check that you have marked the checkbox of USB debugging.
• To access this function, touch Settings > About, then touch
Build number for 7 times. Now you may touch Settings >
Development > USB debugging.
• Check that your computer meets the requirements for
ALCATEL ONE TOUCH Center Installation.
• Make sure that you're using the right cable from the box.
I am unable to download new files
• Make sure there is sufficient tablet memory for your download.
• Check your subscription status with your operator.
The tablet cannot be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your tablet is visible
to other users (see "6.3 Connecting to Bluetooth devices").
• Make sure that the two tablets are within Bluetooth's detection
range.
How to make your battery last longer
• Make sure you follow the complete charge time (minimum 2.5
hours).
• After a partial charge, the battery level indicator may not be
exact. Wait for at least 20 minutes after removing the charger to
obtain an exact indication.
• Adjust the brightness of screen as appropriate
• Extend the email auto-check interval for as long as possible.
• Update news and weather information on manual demand, or
increase their auto-check interval.
• Exit background-running applications if they are not being used
for a long time.
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