Detroit Diesel EPA04 Series 40 Operator's Manual page 135

Step Three
If you are still not satisfied, present the
entire matter in writing or by phone to:
Vice President, Customer Assurance
Detroit Diesel Corporation
13400 Outer Drive, West
Detroit, MI 48239–4001
Phone: 313–592–7357
FAX: 313–592–7888
When contacting the Detroit Diesel
regional offices or the DDC/MTU
Off-Highway Customer Assurance
Center, please keep in mind that
ultimately your problem will likely
be resolved at the distributorship or
dealership, utilizing their facilities,
equipment, and personnel. Therefore,
Figure 31 Detroit Diesel NAFTA On-Highway Regions
All information subject to change without notice. (Rev. May 2004)
DDC-SVC-MAN-0057 0305 Copyright © 2003 DETROIT DIESEL CORPORATION
SERIES 40 ENGINE OPERATOR'S GUIDE
it is suggested that you follow
the above steps in sequence when
experiencing a problem.
See Figure 31 for the Detroit Diesel
NAFTA On-Highway Regions.
See Figure 32 for the Detroit
Diesel-MTU Off-Highway Sales and
Customer Assurance Center.
The addresses and phone/fax numbers
for the on-highway regional offices
are listed in Table 36. The addresses
and phone/fax numbers for the Detroit
Diesel-MTU Off-Highway Sales and
Customer Assurance Center offices
are listed in Table 37. The addresses
and phone/fax numbers for Detroit
Diesel international regional offices
are listed in Table 38.
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