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Troubleshooting
Q. I tried to place a call but received an alternating
high/low tone. What does this mean?
A. This sound means your call did not connect to the network. Most likely, you
dialed the number too soon after turning the phone ON. Wait until you see
your phone's idle display (in the main display either
your Service Provider, or your programmable banner) before placing a call.
An alternating tone may also indicate that your phone's signal is blocked.
Make sure the antenna is fully extended and move clear of any obstructions,
like bridges, parking garages, tall buildings, etc.
Q. Whenever I turn the phone ON, the display says:
. What does this mean and why am I not able to charge
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the battery?
A. Your wireless phone uses the Motorola Expert Performance (E•P) Charging
System. The E•P system enables the built-in charger to communicate with
attached batteries and tailor its charging cycle to optimize performance.
If you see
Invalid Battery
charger is not able to communicate with the battery and cannot charge it.
You could see this message for several reasons. The most likely one is that
the battery is not a Motorola original and it does not have the appropriate
E•P technology. We recommend that you use only Motorola original
batteries and accessories and that you store your batteries in their
protective covers when not in use.
Q. My phone started beeping, and the display says:
. What happened?
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A. Someone tried to call you while you were in an area where the signal was
Ç
weak. Press
avoid obstructions like tunnels, parking garages and tall buildings
whenever possible.
when you power up the phone, the built-in
to clear your display, extend your phone's antenna, and
, the name of
Ready
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