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How to Obtain Warranty Service or Other
Information
USA
Phones: 1-800-331-6456
Pagers: 1-800-548-9954
Two-Way Radios and Messaging Devices:
1-800-353-2729
Canada
All Products: 1-800-461-4575
TTY
1-888-390-6456
For Accessories and Software, please call the telephone number designated
above for the product with which they are used.
You will receive instructions on how to ship the Products, Accessories or Software, at
your expense, to a Motorola Authorized Repair Center. To obtain service, you must
include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase;
(b) a written description of the problem; (c) the name of your service provider, if
applicable; (d) the name and location of the installation facility (if applicable) and, most
importantly; (e) your address and telephone number.
What Other Limitations are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE
REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED
WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN
LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL
MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE)
FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, ACCESSORY
OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL
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DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS,
LOSS OF INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR OTHER
FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR
INABILITY TO USE THE PRODUCTS, ACCESSORIES OR SOFTWARE TO THE FULL
EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the limitation or exclusion of
incidental or consequential damages, or limitation on the length of an implied
warranty, so the above limitations or exclusions may not apply to you. This
warranty gives you specific legal rights, and you may also have other rights
that vary from state to state or from one jurisdiction to another.
Hearing Aid Compatibility with
Mobile Phones
Some Motorola phones are measured for compatibility with hearing aids. If the box for
Hearing Aids
your particular model has "Rated for Hearing Aids" printed on it, the following
explanation applies.
When some mobile phones are used near some hearing devices (hearing aids and
cochlear implants), users may detect a buzzing, humming, or whining noise. Some
hearing devices are more immune than others to this interference noise, and phones
also vary in the amount of interference they generate.
The wireless telephone industry has developed ratings for some of their mobile phones,
to assist hearing device users in finding phones that may be compatible with their
hearing devices. Not all phones have been rated. Phones that are rated have the rating
on their box or a label on the box.
The ratings are not guarantees. Results will vary depending on the user's hearing device
and hearing loss. If your hearing device happens to be vulnerable to interference, you
may not be able to use a rated phone successfully. Trying out the phone with your
hearing device is the best way to evaluate it for your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate
less interference to hearing devices than phones that are not labeled. M4 is the
better/higher of the two ratings.
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