Motorola MOTO Q MOTO Q 9c Getting Started Manual page 76

Downloading Complete Email Messages
1.
From the email account's Inbox, highlight or view the
message you want to download.
2.
Press Menu (right softkey) and select Download Message.
The complete message is retrieved the next time you
synchronize or connect to your email server and send and
receive email.
Viewing and Downloading Attachments
If you receive a message with attachments, you can
download and view the attachments.
1.
Open the message and scroll to the attachment you
want to open.
2.
With the attachment you want to open highlighted,
press s to begin downloading the attachment.
3.
After the "Downloading" status bar disappears and the
attachment's icon appears, press s.
4.
If prompted, press Open (left softkey) to open the
attachment. To save the attachment to a particular
directory or to cancel the operation, press Menu (right
softkey) and select the desired action.
Note:
68 Section 2F: Synchronizing and Using Email
You can view attachments only for file types that are
supported by the device, including PDF, Microsoft Word,
Excel, and PowerPoint files. These and other supported
types are displayed using the device's Documents to Go
application.