AT&T 2U20 Instruction Booklet

Cord-free headset

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AT&T
CIB 107 658 957
Cord-Free Headset
Customer Instruction Booklet:
Cord-Free Headset
Model 2U20

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Summary of Contents for AT&T 2U20

  • Page 1 AT&T CIB 107 658 957 Cord-Free Headset Customer Instruction Booklet: Cord-Free Headset Model 2U20...
  • Page 2: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. The symbol identifies and alerts the user to the presence of important operating and service instructions.
  • Page 3 If the product has been exposed to rain or water. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions because improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.
  • Page 4: Table Of Contents

    TABLE OF CONTENTS Important Safety Instructions Welcome Cord-Free Headset Feature Benefits III. Getting Started Portable Unit and Accessories Base Unit and Accessories Universal Headpiece Styles Installation For Standard Telephone Users: Attaching the Telephone Line Cord and AC Adapter For AT&T Partner Connecting the Cord-Free Headset to Your Partner System Phone Setting the Ringer Controls...
  • Page 5: Welcome

    WELCOME Welcome to a new business advantage: CORD-FREE headset commu- nications. You’ve taken an important step. By selecting AT&T’s CORD-FREE headset you have chosen to address an essential factor in telecommunications – the human factor. And you’ve acknowledged one of the most important strategies in modern business – achieving the best possible communication with your customers.
  • Page 6: Getting Started

    Base Unit Operation: allows you to use your headset when batteries are low Standard system phone connectivity: connects to all telephone systems that offer a connection for a standard telephone Standard home phone connectivity: connects to all standard home telephones 1 - 2 users: allows up to two simultaneous cord-free telephone line users at the same time GETTING STARTED...
  • Page 7 PORTABLE UNIT AND ACCESSORIES Portable unit cable ON/OFF keys Headset jack Volume control Belt clip well and battery contacts RINGER ON/OFF Battery compartment ON/OFF & MUTE indicator LOW BATTERY indicator MUTE keys Antenna REDIAL/PAUSE key CHANNEL selection key MEMORY storage and recall key FLASH key TONE key Battery pack...
  • Page 8: Base Unit And Accessories

    BASE UNIT AND ACCESSORIES AC adapter (6 feet/1.83 meters) Telephone line cord (7 feet/2.13 meters) Bridging Adapter Cradle and battery contacts Tone/pulse switch Ringer control AC adapter jack Telephone jack Antenna Battery charging indicator In use indicator Page key Wall mount and headpiece holder Back Panel of Base Unit F I G U R E 2...
  • Page 9: Universal Headpiece Styles

    UNIVERSAL HEADPIECE STYLES ® Supra Monaural Headpiece ® Supra Binaural Headpiece ® Mirage Headpiece F I G U R E 3 ® Supra Monaural Noise-Cancelling Headpiece ® Supra Binaural Noise-Cancelling Headpiece ® StarSet Headpiece...
  • Page 10: Installation

    INSTALLATION FOR STANDARD TELEPHONE USERS: Attaching the Telephone Line Cord and AC Adapter Connect the telephone line cord to the telephone jacks in the base unit and wall. Connect one end of the AC adapter to the base unit and plug the other end into a standard electrical outlet (110 VAC, 60 Hz).
  • Page 11: Setting The Ringer Controls

    Setting the Ringer Controls Adjust the ringer on the base unit to the desired volume level (i.e.; OFF, LOW, or HIGH). Adjust the ringer on the portable unit to the desired setting (i.e.; ON or OFF). Even with the portable unit ringer turned to OFF, you are able to make or receive calls.
  • Page 12: Attaching A Universal Headpiece

    SELECTING AND ATTACHING A UNIVERSAL HEADPIECE Each of the Universal Headpieces has a universal cable connection. Join the headpiece connector to the mating connector of the portable unit cable. Insert the portable unit cable plug into the portable unit. WEARING A UNIVERSAL HEADPIECE For instructions on how to adjust and wear your universal headpiece, please refer to the user guide that accompanies your headpiece.
  • Page 13: Wearing The Portable Unit

    Wearing the Portable Unit The portable unit may be worn in a shirt pocket, on a belt, or around the neck. To wear the portable unit on a belt, attach the holster belt clip to your belt. Snap the portable unit in and out of holster belt clip without removing the belt clip.
  • Page 14: Portable Unit Operation

    PORTABLE UNIT OPERATION Making a Call To make an outgoing call, put on the headpiece and turn on the portable unit by pressing one of the ON/OFF keys. The ON/ OFF/MUTE indicator on the portable unit and the In Use indicator on the base unit will turn on. Partner System users: After you hear the intercom dial tone, dial 9 to get an outside line.
  • Page 15: Using Memory Speed Dial

    Using Memory Speed Dial On/Off Low B To store phone numbers into memory speed dial: Mute Mute Redial/Pause On/Off Press the MEM/STORE key while the portable unit is inactive (i.e.; ON/OFF/MUTE indicator is off). Chnl Flash Mem/Store Manually enter the extension or phone number to be stored.
  • Page 16: Using Other Function Keys

    Using Other Function Keys REDIAL/PAUSE Key To call the last number dialed, press the Redial/Pause key while the portable unit is turned on. To insert a 3 second pause in a memory dialing sequence, press the Redial/Pause key when entering a number into memory storage.
  • Page 17: Responding To Low Battery Indicators

    TONE (*) Key (Home Office Use) In order to interact with systems such as voice mail and answering machines, you may need to use tone dialing. Even if your base unit is normally set to pulse (P) dialing, you may still switch to tone dialing via the portable unit.
  • Page 18: Replacing The Battery Pack

    Replacing the Battery Pack The battery pack may need to be replaced when it is no longer able to maintain a charge. When replacing the NICAD) battery pack, use only the specified packs as follow: Sanyo # 3N-270AA, 3.6V, 270mAh GP NT30AAK3BML Varta VIP 105/6 Before operating the portable unit, follow the instructions outlined...
  • Page 19: Operating Procedures

    OPERATING PROCEDURES Maintaining Clear Communications The performance of the Cord-Free Headset will vary depending upon where the portable unit is placed on your body and the environment in which the base and portable unit are used. When first installing your Cord-Free Headset, try placing the base unit in different locations to determine which location will provide optimum performance.
  • Page 20: Maintaining Secure Communications

    Maintaining Secure Communications Every time the portable unit is placed in the cradle of the base unit, a unique sccurity code is established between the two units (i.e. one of 65,000 codes). Once this code is established, other portable units will be unable to make or receive calls from this same base unit.
  • Page 21: Quick Reference Guide

    QUICK REFERENCE GUIDE ITEMS TO CHECK : Determine if base and portable unit ringers are turned on and ON/OFF key has been pressed. Remove portable unit from base for at least five minutes, then replace portable unit in base unit cradle until beep is heard through headpiece (approximately two seconds) to ensure a common security code.
  • Page 22 LIMITED WARRANTY AND LIMITATION OF LIABILITY Limited Warranty AT&T warrants to you, the customer, that your AT&T telecommunications equipment will be in good working order on the date AT&T or its authorized reseller delivers or installs the equipment, whichever is later (“Warranty Date”). If you notify AT&T or its authorized reseller within one year of the Warranty Date that your equipment is not in good working order, AT&T will without charge to you repair or replace, at its option, the equipment that is not in good working order.
  • Page 23: Warranty Information

    CLAIMS, LOSSES, DAMAGES OR EXPENSES FROM ANY CAUSE WHATSOEVER (INCLUDING ACTS OR OMISSIONS OF THIRD PARTIES) REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT OR OTHERWISE, SHALL NOT EXCEED AN AMOUNT EQUAL TO THE LESSER OF THE DIRECT DAM- AGES PROVEN OR THE PURCHASE PRICE OF THE EQUIPMENT.
  • Page 24 However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct interference by one or more of the following measures: Reorient or relocate the receiving antenna.
  • Page 25 ® ® Partner and Partner II are registered trademarks of AT&T ® ® ® Supra , Mirage , and StarSet are registered trademarks of Plantronics, Inc. Printed in the United States 40423-01 (©8-95) PKG. 1289...

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