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13
Symptoms
Remedies
The display shows KEY LOCK ON
With the receiver in standby, press u STANDBY/ON for about 5 seconds while holding
when you try to make settings.
down SPEAKERS to disable the key lock.
Most recent settings have been
The power cord was disconnected from the wall while adjusting this setting.
erased.
Settings are only stored if all the zones are turned off. Turn off all the zones before unplug-
ging the power cord.
The various system settings are not
Do not pull out the power cord while conducting the settings. (The settings will be stored
stored.
when both the main zone and sub zone turn off. Turn off all zones before pulling out the
power cord.)
Certain listening modes or
When Operation Mode is set to Basic, the Pioneer-recommended settings are made and
HOME MENU items cannot be
not all of the functions can be used. To use all of the functions without restrictions, set
selected.
Operation Mode to Expert (see
Professional Calibration EQ graphical output
Symptoms
Remedies
The reverb characteristics graph
There are cases where the graph does not appear flat (even when selecting ALL CH ADJ
after EQ calibration does not appear
in the Auto MCACC Setup) due to adjustments made to compensate for room character-
entirely flat.
istics to achieve optimal sound.
Areas of the graph may appear identical (before and after) when there is little or no
adjustment needed.
The graph may appear to have shifted vertically when comparing before and after mea-
surements.
EQ adjustments made using the
Despite level adjustments being made, the filters used for analysis may not display these
Manual MCACC setup do not appear
adjustments in the reverb characteristics graph after EQ calibration. However, these
to change the reverb characteristics
adjustments are taken into account by the filters dedicated to overall system calibration.
graph after EQ calibration.
Lower frequency response curves do
Low frequencies used in bass management (the subwoofer channel) will not change for
not seem to have been calibrated for
speakers that have been specified as SMALL in the configuration, or do not output these
SMALL speakers.
frequencies.
Calibration is performed, but due to your speakers' low frequency limitations, no measur-
able sound is output for display.
Display
Symptoms
Remedies
The display is dark or off.
Press DIMMER repeatedly to select a different brightness.
The OSD screen is not displayed.
The on-screen display is not displayed unless this receiver's HDMI OUT 1 or HDMI OUT
2 terminal is connected to the TV by HDMI cable. If the TV does not support HDMI, watch
this receiver's front panel display when performing operations and making settings.
Depending on the type of video input signal (4K, 3D, etc.), the on-screen display may not
be displayed.
You can't get DIGITAL to display
Check the digital connections and make sure that the digital inputs are assigned cor-
when using SIGNAL SEL.
rectly (see
The Input Setup menu
2 DIGITAL or DTS does not light
These indicators do not light if playback is paused.
when playing Dolby/DTS software.
Check the playback (especially the digital output) settings of the source component.
Operation Mode Setup
on
page
46).
on
page
45).
Symptoms
Remedies
When playing Dolby Digital or DTS
Check that the player is connected using a digital connection.
sources, the receiver's format indica-
Make sure that the receiver is set to AUTO or DIGITAL (see
tors do not light.
page
59).
Check that the player isn't set up so that Dolby Digital and DTS sources are converted to
PCM.
Ensure that if there are several audio tracks on the disc, the Dolby Digital or DTS is
selected.
When playing certain discs, none of
The disc may not contain 5.1/6.1 channel material. Check the disc packaging for more on
the receiver's format indicators light.
what audio tracks are recorded on the disc.
When playing a disc with the listen-
Make sure that the receiver is set to AUTO or DIGITAL (see
ing mode set to Auto Surround or
page
59).
ALC, 2 Pro Logic II or DTS Neo:X
If a two channel soundtrack is currently playing (including Dolby Surround encoded),
appear on the receiver.
then this is not a malfunction. Check the disc packaging for details about the audio
tracks available.
During playback of DVD-Audio, the
This will occur when playing DVD-Audio material over the HDMI connection. This is not a
display shows PCM.
malfunction.
The power turns off automatically
See the Power section
and some indicator flashes, or some
indicator flashes and the power does
not turn on.
Remote control
Symptoms
Remedies
Cannot be remote controlled.
Press
Set the remote control unit's remote control mode so that it matches the setting on the
main unit (see
Check whether the receiver's remote control mode is properly set (see
Mode Setup
Try replacing the batteries in the remote control (see
Be sure to operate within 7 m and a 30º angle of the remote sensor on the front panel (see
Operating range of remote control unit
Check that there are no obstacles between the receiver and the remote control.
Make sure that there is no fluorescent or other strong light shining on to the remote
sensor.
Other components can't be operated
If the battery ran down, the preset codes may have been cleared. Re-enter the preset
with the system remote.
codes.
The preset code may be incorrect. Redo the procedure for entering preset codes.
When commands from the remote control units of other devices are registered using the
learning function, in some cases they may not be learned properly. In this case, register
the commands again using the learning function (see
they may be in a special format that cannot be registered on this receiver's remote con-
trol. Operate the device using another remote control.
109
Choosing the input signal
Choosing the input signal
(page
106).
on the remote control to switch to the receiver control mode.
Operating multiple receivers
on
page
81).
on
page
101).
Loading the batteries
on
page
9).
page
82). If they still do not work,
FAQ
on
on
Remote Control
on
page
9).
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