Motorola A780 Owner's Manual page 169

Question
Is the other
party unable
to hear you?
Has the phone
been
damaged,
dropped, or
gotten wet?
Was a
non-Motorola
battery or
battery
charger used?
The following refer to specific problems:
Problem
My phone was
stolen. To
whom should I
report this?
I forgot my
password.
Answer
Your phone may be muted. Tap Mute if
necessary to unmute the phone.
Also, make sure that your phone's
microphone is not blocked by its carrying
case or a sticker.
Dropping your phone, getting it wet, or
using a non-Motorola battery or battery
charger can damage the phone. The
phone's limited warranty does not cover
liquid damage or damage caused from
using non-Motorola accessories.
Solution
Report a stolen phone to the police and
to your service provider (the company
that sends you your monthly wireless
service bill).
See page 159.
Troubleshooting 169