Motorola STB DCX3200 User Manual page 53

7 TROUBLESHOOTING
Problem
There is no
video on the
TV screen
Possible Solution
Verify that the TV is powered on and set to the
appropriate input source for the DCX set-top.
Verify that the DCX set-top is powered on and
tuned to an authorized cable channel.
Verify that all video cables between the DCX set-
top and the TV are firmly connected.
Verify that the coaxial cable feed is firmly
connected to the DCX set-top and the wall jack.
•
If the DCX set-top video output is
connected to a home theater unit,
verify that the home theater unit is
powered on and set to the appropriate
input source.
•
If the DCX set-top video output is
connected to a TV through an HDMI
connection, power off the TV and then
power off the DCX set-top. Wait one
second and then power on the devices.
Not all HDTVs can display every output format
(1080p, 1080i, 720p, 480p, or 480i) available on
the DCX set-top. To select a different format:
1. Ensure that your DCX set-top is plugged
into a power outlet and is turned off.
2. Connect the DCX set-top to your
television using a Standard-Definition
connector.
3. Turn on the DCX set-top with your
remote control.
4. Press Menu button on the remote
control.
Press the ▲ and ▼ keys to display the
5.
HDMI/YPbPr OUTPUT setting.
Press the ► key to cycle through the
6.
available output formats until the HDTV
connection you would like to use is
selected..
43