Roadside Assistance Button - Mercedes-Benz E-Class Cabriolet 2016 Operator's Manual

Features
248
Wait for a voice connection to the Mercedes-
X
Benz Customer Assistance Center.
After the emergency call, close cover :.
X
If the mobile phone network is unavailable,
mbrace will not be able to make the emergency
call. If you leave the vehicle immediately after
pressing the SOS button, you will not know
whether mbrace placed the emergency call. In
this case, always summon assistance by other
means.

Roadside Assistance button

To call Roadside Assistance: press Road-
X
side Assistance button :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside Assistance
button : flashes while the call is active. The
Connecting Call
multifunction display. The audio output is
muted.
If a connection can be made, the
nected message appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
current location of the vehicle
R
vehicle identification number
R
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
message appears in the
Call Con‐
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
( page 251).
Y
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center.
You may be charged for services such as repair
work and/or towing.
You can find more information in the separate
mbrace manual.
The system has not been able to initiate a Road-
side Assistance call, if:
the indicator lamp for Roadside Assistance
R
call button F is flashing continuously.
no voice connection to the Mercedes-Benz
R
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
message appears in the mul-
The Call Failed
tifunction display.
To end a call: press the ~ button on the
X
multifunction steering wheel.
or
Press the corresponding multimedia system
X
button for ending a phone call.
MB Info call button
To call MB Info: press MB Info call button :.
X
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in MB Info call button :
flashes while the connection is being made.
The Connecting Call message appears in