Rheem AP16697 Use & Care Manual
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Rheem AP16697 Use & Care Manual

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Electric Residential

Water Heaters

®
LISTED
786H
Printed in USA
Use & Care Manual
With Installation Instructions for the Installer
with Electronic Control
The purpose of this manual is twofold:
one, to provide the installer with the basic
directions and recommendations for the proper
installation and adjustment of the water heater;
and two, for the owner–operator, to explain
the features, operation, safety precautions,
maintenance and troubleshooting of the water
heater. This manual also includes a parts list.
It is imperative that all persons who are
expected to install, operate or adjust this
water heater read the instructions carefully
so they may understand how to perform
these operations. If you do not understand
these instructions or any terms within it, seek
professional advice.
Any questions regarding the operation,
maintenance, service or warranty of this
water heater should be directed to the seller
from whom it was purchased. If additional
information is required, refer to the section on
"If you need service."
Do not destroy this manual. Please read
carefully and keep in a safe place for future
reference.
Recognize this symbol as an
!
indication of Important Safety
Information!
!
California Proposition 65 Warning:
This product contains chemicals
known to the State of California to
cause cancer, birth defects or other
reproductive harm.
AP16697 (06/13)

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Summary of Contents for Rheem AP16697

  • Page 1: Water Heaters

    Recognize this symbol as an indication of Important Safety Information! California Proposition 65 Warning: This product contains chemicals known to the State of California to cause cancer, birth defects or other reproductive harm. ® LISTED 786H AP16697 (06/13) Printed in USA...

  • Page 2: Table Of Contents

    Safety Information FOR YOUR RECORDS Safety Precautions ..3, 4 Write the model and serial numbers here: You can find them on a label on the appliance. Staple sales slip or cancelled check here. Proof of the original purchase date is needed to obtain service Installation Instructions under the warranty.

  • Page 3: Water Temperature Setting

    IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING. DANGER! WATER TEMPERATURE SETTING Safety and energy conservation are factors to be considered when selecting the water temperature setting of water heater’s thermostat. Water temperatures above 125°F can cause severe burns or death from scalding. Be sure to read and follow the warnings outlined on the label pictured below.

  • Page 4: Safety Precautions

    IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING. WARNING! For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.

  • Page 5: Location

    Installing the water heater. The location chosen for the water heater must take into consideration the following: Local Installation Regulations This water heater must be installed in Electrical Code. It is available from some accordance with these instructions, local local libraries or can be purchased from codes, utility codes, utility company the National Fire Protection Association, requirements or, in the absence of local...

  • Page 6: Thermal Expansion

    Installing the water heater. Thermal Expansion Determine if a check valve exists in the inlet water line. Check with your local water utility. It may have been installed in the cold water line as a separate back flow preventer, or it may be part of a pressure reducing valve, water meter or water softener.

  • Page 7: Relief Valve

    A new combination temperature and pressure relief valve, complying with the Standard for Relief Valves and Automatic Gas Shut-Off Devices for Hot Water Supply Systems, ANSI Z21.22, is supplied and must be installed in the opening provided and marked for the purpose on the water heater. No valve of any type should be installed between the relief valve and the tank.

  • Page 8: Electrical Connections

    Installing the water heater. Electrical Connections Ground screw A separate branch circuit with copper The branch circuit wiring should include either: conductors, overcurrent protective device Metallic conduit or metallic sheathed and suitable disconnecting means must be cable approved for use as a provided by a qualified electrician.

  • Page 9: Insulation Blankets

    Insulation Blankets Insulation blankets, available to the CAUTION: If local codes require the WARNING: If local general public, for external use on electric application of an external insulation codes require external water heaters are not necessary. The blanket to this water heater, pay careful application of insulation purpose of an insulation blanket is to attention to the following so as not to...
  • Page 10 Installing the water heater. Relief Valve Insulation Installation CAUTION: Ensure the T&P Valve opening is not obstructed by the insulation. Typical top connection arrangement Typical side connection arrangement For increased energy efficiency, some Slip the insulation cover over the water heaters have been supplied with T&P Valve through the center hole a 2-3/8”...

  • Page 11: Installation Checklist

    Installation Checklist A. Water Heater Location ❑ Close to area of heated water demand. ❑ Indoors and protected from freezing temperatures. ❑ Area free of flammable vapors. ❑ Provisions made to protect area from water damage. ❑ Sufficient room to service heater. B.

  • Page 12: Operating Instructions

    Operating the water heater. CAUTION: Hydrogen gas can be produced in a hot water system served by this water heater that has not been used for a long period of time (generally two weeks or more). HYDROGEN GAS IS EXTREMELY FLAMMABLE!! To dissipate such gas and to reduce risk of injury, it is recommended that the hot water faucet be opened for several minutes at the kitchen sink before using any electrical appliance connected to the hot water system.

  • Page 13: Water Temperature

    Water Temperature Water Temperature Set Point Safety and energy conservation are factors Mixing valves for reducing point of use DANGER: There is a to be considered when selecting the water water temperature by mixing hot and hot water scald potential if temperature setting of the water heater’s cold water in branch water lines are the thermostat is set too...
  • Page 14 Programming the Electronic Control POWERING ON WATER HEATER Press and hold the On/Off button for 3 seconds to turn the water heater On SETTING WATER TEMPERATURE Reduce Water Temperature: Press DOWN arrow until desired temperature is shown on display. Increase Water Temperature: Press UP arrow until desired temperature is shown on display.
  • Page 15 UNLOCKING THE SCREEN Lock Icon Press and hold both arrow buttons for 3 seconds to UNLOCK the control. VACATION SETTING ON Press and hold the VACATION button for 3 seconds to place the water heater in vacation mode. This mode will reduce the water temperature to save energy during times when hot water is not...
  • Page 16 Programming the Electronic Control CONFIGURATION MENU Press and release the MENU/SELECT button to enable the configuration menu. Use UP/DOWN arrow buttons to scroll through the available configuration settings. Press MENU/SELECT button to choose the desired menu – MODE PRESS TO item.
  • Page 17 HIGH TEMPERATURE High temperature mode will allow the water temperature to *Note: If screen is be set above 140 degrees F. dimmed press any button and release Press the DOWN arrow to to brighten the change setting then press display before SELECT.
  • Page 18 Programming the Electronic Control STATUS Use DOWN arrow to scroll through the menu. Press MENU/SELECT button to *Note: If screen is activate menu item. dimmed press any button and release HEAT will display if an element to brighten the is on or off. display before performing desired Choosing UPPER or LOWER...

  • Page 19: Error Codes

    Error Codes for Electronic Control ERROR CODES CODE SCROLLING MESSAGE DESCRIPTION/ACTION A100 Lower temperature thermistor Electronic control has detected lower temperature sensor is bad. The problem failure could be the sensor, wiring, or the control board. Please call for service. A101 Upper temperature thermistor Electronic control has detected upper temperature sensor is bad.

  • Page 20: Operation

    Care and cleaning of the water heater. Draining the Water Heater In order to drain the water heater, turn off CAUTION: Shut off power to the the cold water supply. Open a hot water water heater before draining water. faucet or lift the handle on the relief valve DANGER: Before manually to admit air to the tank.

  • Page 21: Extended Shut-Down

    Care and cleaning of the water heater. Extended Shut-Down NOTICE: Refer to the If the water heater is to remain idle for an After a long shut-down period, the Hydrogen Gas Caution in extended period of time, the power and water heater’s operation and controls the Operating Instructions.

  • Page 22: Troubleshooting Tips

    Before You Call For Service… Troubleshooting Tips Save time and money! Review the chart on this page first and you may not need to call for service. Problem Possible Causes What To Do Rumbling noise Water conditions in your home ● Remove and clean the heating elements.

  • Page 23: Parts List

    Replacement Parts. For 20–120 gallon models with single and double elements. Instructions For Placing a Parts Order Address parts orders to the distributor or Part description (as noted below) and store where the heater was purchased. number of parts desired. All parts orders should include: CAUTION: For your safety DO NOT The model and serial number of the...
  • Page 24 Cavity Insert Instructions The following instructions are intended for qualified service personnel ONLY, and should only be done when necessary. In order to replace the thermostat or heating element, remove the cavity insert crossbar by following the instructions below: Turn off the power to the water heater. Remove the jacket access panel or electronic control and insulation.

  • Page 25: Wiring Diagram

    Wiring Diagram This water heater is wired as indicated in the schematic below. Use only a 2 wire power feed with ground connection for this water heater.
  • Page 26 Notes:...
  • Page 27 Notes:...

  • Page 28: If You Need Service

    IF YOU NEED SERVICE Should you have any questions about your new water heater, or if it requires adjustment, repair, or routine maintenance, it is suggested that you first contact your installer, plumbing contractor or previously agreed upon service agency. In the event the firm has moved, or is unavailable, refer to the telephone directory, commercial listings or local utility for qualified service assistance.

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