Samsung MG11H2020CT Owner's Instructions & Cooking Manual page 32

Operating noise is too loud.
The MWO makesnoiseduringoperation.This is normal.
if you hearan abnormalsound continuously,pleasecontact the SamsungCall Center
(1-800-726-7864).
Difficult to replace Charcoal Filter.
Pleasereferto the instructionsfor replacingthe charcoalfilter in the user'smanual.
Turntable rotates improperly.
Make sureyou have not put too much food on the turntable.
if the food is too largeor too heavy,the turntable may operateimproperly.
Smoke and bad smell when initial operating.
This is a temporarycondition causedby a new component heatingfor the first time. The
smoke and smellwill disappearcompletelyafter 10 minutesof operation.To remove
the smellmore quickly,put a Pyrexmeasuringcup with a halfcup of water mixedwith
2 tablespoonsof lemon juiceinto the microwaveoven, and then run the microwaveon
high for 11/2 to 2 minutes.
_2} ifthe above guidelinesdo not enableyou to solvethe problem,then contact your
local SAMSUNGcustomer servicecenter.
Pleasehavethe following informationread;
,, The model and serialnumbers,normallyprintedon the rearof the oven
,, Yourwarranty details
,, A clear descriptionof the problem
ifyou setthe power levelto more than 70 %, the microwavewill automatically
decreasethe power levelto 70 % after 20 minutesto preventovercooking.
ERROR CODE
The SE Error Message
• The "SE" messageindicatesa "KeyShort" error.
Checkif one or more buttons is stuck in the "pressed"or "On" position, if that is not
the case,turn off the microwaveoven and try setting it again.
if the SEerror recurs,call your localSAMSUNGCustomerCare Center.
WARRANTY AND SERVICE INFORMATION
To help us to serve you better,pleasecompletethe enclosedregistrationcard and
promptly return it by mail.if the registration card is missing,you can callSamsung
Electronics,Inc., at
1-800-SAMSUNG (726-7864} or register online at www.samsung.com/register.
When contactingSamsung,pleaseprovidethe specific modeland serial number
informationwhich is usuallylocatedon the back or bottom of the product. Pleaserecord
these numbers inthe spaces providedbelow, alongwith the other requestedinformation.
Keepthis informationina safe placeas a permanentrecord of your purchaseto aid in
identificationin case of theft or loss.Also keep a copy of your salesreceipt as a proof of
purchaseif warrantyserviceis needed.
MODEL HUMBER
SERIAL HUMBER
DATEPURCHASED
PURCHASED FROM
Warrantyservicecan only be performedby a SamsungAuthorizedServiceCenter.if you
should requirewarrantyservice,provide the above informationwith a copy of your sales
receipt to the SamsungAuthorizedServiceCenter.
Forservice assistanceand the location of the nearestservicecenter,pleasecall
1-800- SAMSUNG (726=7864}.
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