Troubleshooting - DeLonghi EAM4000 Series Instruction Manual

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button will illuminate to indicate the start of the decalcification process (the and lights
remain off to indicate that it is not possible to make espresso / coffee).
• Turn the steam control dial half a turn counter-clockwise (Figure 7). The decalcification solution
will come out of the milk frother and start to fill the container underneath.
• The decalcification process automatically performs a series of deliveries and pauses to remove
the lime scale deposits from inside the machine.
• After about 30 minutes, when the light illuminates, turn the steam control dial half a turn
clockwise (Figure 8) until it stops.
Note: The machine must be rinsed to eliminate residues of decalcification solution from inside the
machine.
Proceed as follows:
• Remove the water tank, rinse it and fill it with clean, cold water. Replace the tank
• Empty the collection container (located underneath the milk frother) that is full of liquid, and
then replace it under the milk frother.
• Turn the steam control dial a turn counter-clockwise (Figure 7). Hot water will release from the
milk frother and fill the container underneath.
• When the water tank is empty, the light goes off and the light illuminates.
• Turn the steam control dial all the way clockwise (Figure 8) and fill the water tank with clean,
cold water again.
• The decalcification process has now ended, and the machine is ready to deliver espresso /
coffee again.
• Note: If the decalcification process is terminated before completion, the illuminates and the
procedure must be started again from the beginning.

16: Troubleshooting

IMPORTANT: If you encounter a problem, first review this section or the "Indicator and Warning
LIghts" section of the manual to see if the problem can be easily resolved. Then, if the problem still
persists, call our customer service department at 1-800-322-3848 (U.S. Only).