Solving Expansion Board Problems; Solving Network Problems - Compaq ArmadaStation Maintenance And Service Manual

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Solving Expansion Board Problems

The following table lists some common expansion board problems and recommended
actions to take when they occur.
Problem
Expansion board does not
work.
Expansion board is not
recognized by the system.
Cannot remove hard drive
from ArmadaStation or
Armada MiniStation EX
MultiBay.

Solving Network Problems

This section provides guidelines for troubleshooting common Ethernet network
problems. Refer to these guidelines when you have determined that the computer is not
communicating with the network when docked in the ArmadaStation or Armada
MiniStation. These guidelines do not discuss the process of debugging the network
cabling.
The following are some common problems to check first. Refer to the table below for
additional problems and solutions.
Ensure that the cabling is securely attached to the ArmadaStation or Armada MiniStation. A loose
cable is the most common cause of network problems. If the cable is loose, secure it and determine
if the computer can communicate with the network.
Determine whether the current computer or another computer has communicated with the network
from the ArmadaStation or Armada MiniStation. If so, determine whether anything was added or
changed that could have stopped the network interface from working.
Run Diagnostics before installing the network drivers to verify that the network interface is
working correctly.
Table 2-2
Solving Expansion Board Problems
Probable Cause
Expansion board is not
properly seated.
Appropriate drivers for the
expansion board are not
installed.
ArmadaStation/Armada
MiniStation EX is locked.
Recommended Action(s)
Reinstall the expansion board.
Obtain the necessary drivers from the
expansion board manufacturer.
Unlock the ArmadaStation/Armada
MiniStation EX and attempt to remove the
hard drive.
Troubleshooting 2-3