Troubleshooting; Before Replacing Parts - Compaq ArmadaStation Maintenance And Service Manual

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Chapter 2

Troubleshooting

This chapter contains troubleshooting information for the ArmadaStation and Armada
MiniStation. Information on how to identify and correct some common hardware,
memory, and software problems is included. Troubleshooting information is covered on
the following topics:
Docking and undocking
Expansion board
Network
Since symptoms can appear to be similar, carefully match the symptoms of the
computer malfunction against the problem description in the Troubleshooting tables to
avoid a misdiagnosis.
Follow these guidelines when troubleshooting:
Complete the recommended actions in the order in which they are given.
When the problem is resolved, stop performing the troubleshooting steps and do not complete the
remaining recommended actions.
Refer to Chapters 5 and 6 for any recommended removal and replacement procedures.
If the problem is intermittent, check the ArmadaStation or Armada MiniStation several times to
verify that the problem is solved.

Before Replacing Parts

When troubleshooting a problem, check the following list for possible solutions before
replacing parts:
Verify that cables are connected properly to the suspected defective parts.
Verify that all required device drivers are installed.
Troubleshooting 2-1