Before Calling Service - Diamond Digital DV321 User Manual

Before Calling Service

Please make these simple checks before calling service. These tips may save
you time and money since charges for receiver installation and adjustments of
customer controls are not covered under your warranty.
Symptoms
"Ghost " or double image
No power
No picture
Good picture but no sound
Good sound but poor colour
Poor picture
Snowy picture and noise
Horizontal dotted line
Television not responding to
remote control
Items to Check and Actions to follow
*This may be caused by obstruction to the
antenna due to high rise buildings or hills.
Using a highly directional antenna may
inprove the picture.
*Check that the TV's AC power cord is
plugged into the mains socket.
*Unplug the TV, wait for 60 seconds. Then
re-insert plug into the mains socket and
turn on the TV again.
*Check antenna connections at the rear of
the TV to see if it is properly connected to
the TV.
*possible broadcast station trouble. Try
another channel.
*Adjust the contrast and brightness settings.
*Check the Closed Captions control. Some
TEXT modes could block the screen.
*Increase the VOLUME.
*Check that the TV is not muted; press the
button on the remote control.
*Adjust the contrast, colour and brightness
settings.
*Sometimes, poor picture quality occurs
when having activated an S-VHS camera
or camcorder connected and having
connected another peripheral at the same
time. In this case switch off one of the
other peripherals
*Check the antenna connection
*This may be caused by electrical
interference (e.g. hairdryer, nearby neon
lights, etc.)
*Turn off the equipment.
*Check whether the batteries are working.
Replace if necessary
*Clean the remote control sensor lens on
the TV.
*You can still use the buttons at the front of
your TV.
*Select the TV mode to be sure your remote
control is in the TV mode.
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