Troubleshooting - Beko WMY 61243 CS PTLB1 User Manual

5

Troubleshooting

Problem
Programme cannot be started or
selected.
Water n the mach ne.
Mach ne does not f ll w th water. Tap s turned off.
Mach ne does not dra n water.
Mach ne v brates or makes no se. Mach ne m ght be stand ng unbalanced.
There s water leak ng from the
bottom of the wash ng mach ne.
Mach ne stopped shortly after
the programme started.
Mach ne d rectly d scharges the
water t takes n.
No water can be seen n the
mach ne dur ng wash ng.
Load ng door cannot be opened. Door lock s act vated because of the water level
Wash ng takes longer t me than
spec f ed n the manual.(*)
Wash ng Mach ne / User's Manual
Reason
Wash ng mach ne has sw tched to self protect on
mode due to a supply problem (l ne voltage, water
pressure, etc.).
Some water m ght have rema ned n the product
due to the qual ty control processes n the
product on.
Water nlet hose s bent.
Water nlet f lter s clogged.
Load ng door may be open.
Water dra n hose m ght be clogged or tw sted.
Pump f lter s clogged.
A hard substance m ght have entered nto the
pump f lter.
Transportat on safety bolts are not removed.
Laundry quant ty n the mach ne m ght be too
l ttle.
Mach ne m ght be overloaded w th laundry.
Mach ne m ght be lean ng on a r g d tem.
Water dra n hose m ght be clogged or tw sted.
Pump f lter s clogged.
Mach ne m ght have stopped temporar ly due to
low voltage.
Dra n ng hose m ght not be at adequate he ght.
The water level s not v s ble from outs de of the
wash ng mach ne.
n the mach ne.
Mach ne s heat ng up the water or t s at the
sp nn ng cycle.
Ch ld lock s engaged. Door lock w ll be deact vated
a couple of m nutes after the programme has
come to an end.
Water pressure s low.
Voltage m ght be low.
Input temperature of water m ght be low.
Number of r nses and/or amount of r nse water
m ght have ncreased.
Excess ve foam m ght have occurred and
automat c foam absorpt on system m ght have
been act vated due to too much detergent usage.
Solut on
Š To cancel the programme, turn the
Programme Select on knob to select another
programme. Prev ous programme w ll be
cancelled. (See "Cancel ng the programme")
Š Th s s not a fa lure; water s not harmful to
the mach ne.
Š Turn on the taps.
Š Flatten the hose.
Š Clean the f lter.
Š Close the door.
Š Clean or flatten the hose.
Š Clean the pump f lter.
Š Adjust the feet to level the mach ne.
Š Clean the pump f lter.
Š Remove the transportat on safety bolts.
Š Add more laundry to the mach ne.
Š Take out some of the laundry from the
mach ne or d str bute the load by hand to
balance t homogenously n the mach ne.
Š Make sure that the mach ne s not lean ng
on anyth ng.
Š Clean or flatten the hose.
Š Clean the pump f lter.
Š It w ll resume runn ng when the voltage
restores to the normal level.
Š Connect the water dra n ng hose as
descr bed n the operat on manual.
Š Th s s not a fa lure.
Š Dra n the water by runn ng the Pump or Sp n
programme.
Š Wa t unt l the programme completes.
Š Wa t for a couple of m nutes for deact vat on
of the door lock.
Š Mach ne wa ts unt l tak ng n adequate
amount of water to prevent poor wash ng
qual ty due to the decreased amount of
water. Therefore, the wash ng t me extends.
Š Wash ng t me s prolonged to avo d poor
wash ng results when the supply voltage
s low.
Š Requ red t me to heat up the water extends
n cold seasons. Also, wash ng t me can be
lengthened to avo d poor wash ng results.
Š Mach ne ncreases the amount of r nse water
when good r ns ng s needed and adds an
extra r ns ng step f necessary.
Š Use recommended amount of detergent.
27 / EN