Day And Night Service - Mitel 5550 User Manual

Day and Night Service

Office telephone systems are typically placed in Night Service
after regular hours, or whenever the last available console is left
unattended.
Calls then ring alternate answering points—either designated
extensions, or a night bell.
Extension users can dial the Trunk Answer From Any Station
(TAFAS) Code to answer incoming calls ringing the night bell.
If the last available attendant console has not processed a call
after a programmable time-out period, the system is
automatically placed in Night Service 1.
To change the service mode
Select the appropriate mode from the
Console Status area.
Note: Contact your communications department for information
about where the answer points are and when you should select
the different services.
32 Advanced Features
list in the
Questions about Day and Night Service
What services are affected by Day or Night Service?
The change from Day to Night service may effect some users
depending on their COS and COR. For example, a user might
have a COR that allows external calls when the system is in
Day service but not when in it is in Night service.