International Data Roaming; Access Email And Data Services Internationally; Contact Sprint For Assistance With International Service - Samsung Galaxy Note 5 User Manual

International Data Roaming

Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing when
traveling in countries in which Sprint offers data service.
Data services are available on both CDMA and GSM/UMTS networks. Check
sprint.com/sww to determine the services available where you are traveling.
Note: Prior to using your Sprint Worldwide GSM/UMTS Data Services, you must establish and utilize your
CDMA data services domestically on the Sprint Network.
Get Started with Sprint Worldwide Data Services
To use Sprint Worldwide Data Services, you will need to have these services activated on your account.
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To activate, call Sprint Worldwide Customer Support at 1-888-226-7212. Representatives are
available 24 hours a day, 7 days a week to assist you.

Access Email and Data Services Internationally

To access your email and browse the Web when traveling, you may need to manually select the carrier
that provides Sprint service in your location. You can find a list of carriers for each country where GSM
data service is offered at sprint.com/sww. Then, follow the instructions below to select the appropriate
carrier network on your phone.
Access International Data Services on GSM/UMTS Networks
To select a GSM data service carrier for a specific country:
1. From home, tap Apps
2. Tap Data roaming, and then tap the Data ON/OFF switch below GSM networks to enable data
roaming.
Access Email and Data Services on Internationally on CDMA Networks
If data service is available on an international CDMA network, then you only need to set the phone to
CDMA; you will not need to select the specific carrier. Selecting a specific carrier is only necessary for
providers on the GSM network. If your phone has automatically selected a GSM network while traveling,
then you will need to set the phone to CDMA to access CDMA data services. (See
Roaming Mode.) Visit sprint.com/sww
Contact Sprint for Assistance with
International Service
If you experience any issues with voice or data services while outside of the United States, Sprint offers
customer support 24 hours a day. In the event that you do experience an issue, try the following actions:
www.galaxynote5manual.com
Global Services
> Settings > Mobile networks.
for a list of services available in each country.
sprint.com/traveltips and
Enable Global
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