Samsung Galaxy Note 5 User Manual
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User Guide

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Summary of Contents for Samsung Galaxy Note 5

  • Page 1: User Guide

    User Guide [UG template version 15b] [Sprint-Samsung-Note5-UM-Eng-081915-FINAL]...
  • Page 2: Table Of Contents

    Table of Contents Introduction ..............................1 About the User Guide ........................... 1 Access Instructions on Phone ....................... 1 Access Help ..........................1 Get Support from Sprint Zone ....................... 2 Get Started ..............................4 Parts and Functions ..........................4 Charge the Battery ..........................6 Turn Your Phone On and Off ........................
  • Page 3 Enter Text ............................37 Samsung Keyboard ........................37 Google Voice Typing ........................38 Tips for Editing Text ........................39 Google Account ........................... 39 Create a Google Account ......................40 Sign In to Your Google Account ....................46 Google Play Store ..........................50 Find and Install an App .......................
  • Page 4 Call Emergency Numbers ......................82 Answer Phone Calls ........................83 In-Call Screen Layout and Options ..................... 86 Place a Call from Contacts ......................87 Call from Call Logs ........................89 Optional Services ..........................91 Voicemail Setup .......................... 92 Visual Voicemail .......................... 93 Set Up Visual Voicemail ......................
  • Page 5 New Messages Notification ....................... 134 Manage Message Conversations ..................... 134 Gmail ..............................137 Create and Send a Gmail Message ..................137 Check Received Gmail Messages .................... 139 Use Gmail Labels ........................141 Archive Gmail Threads ......................142 Mute Gmail Threads ......................... 143 Delete Gmail Threads .......................
  • Page 6 Take Pictures and Record Videos ....................182 Take a Picture ........................... 183 Record Videos .......................... 184 Shooting Modes ........................185 View Pictures and Videos Using Gallery ..................187 Edit Pictures ............................190 Auto Adjust a Picture ........................ 190 Rotate a Picture ........................191 Crop a Picture ...........................
  • Page 7 Music ..............................244 My Files ............................. 248 S Health ............................249 S Note App ............................251 S Voice .............................. 252 Samsung Pay ............................ 253 Scrapbook ............................253 SideSync ............................254 Video ..............................255 Voice Recorder ..........................255 YouTube ............................258...
  • Page 8 NASCAR Mobile ..........................261 NBA Game Time ..........................261 NextRadio ............................261 Pages Manager ..........................262 Samsung+ ............................262 Samsung Gear ..........................262 Uber ..............................262 Connectivity ............................... 263 Transfer Files Between Your Phone and a Computer ..............263 Wi-Fi ..............................265 Turn Wi-Fi On and Connect to a Wireless Network ..............
  • Page 9 Access Your Voicemail Internationally ..................287 International Data Roaming ......................288 Access Email and Data Services Internationally ..............288 Contact Sprint for Assistance with International Service ..............288 Settings ..............................291 Basic Settings ........................... 291 Wi-Fi Calling Settings ........................294 Wi-Fi Settings Menu ..........................
  • Page 10 Contacts Settings ........................342 Email Settings ........................... 343 Internet Settings ........................346 Messages Settings ........................348 Music Settings ........................... 350 Phone Settings .......................... 351 S Voice Settings ........................353 Weather Settings ........................355 Wallpaper ............................356 Themes ............................. 357 Lock Screen and Security Settings ....................359 Lock Screen and Security Overview ..................
  • Page 11 Activate This Device .......................... 403 System Update ..........................404 About Device ............................. 404 For Assistance ............................407 Sprint Account Information and Help ....................407 Sprint Account Passwords ......................407 Manage Your Account ......................407 Sprint Support Services ......................408 Copyright Information ........................409 Index ................................
  • Page 12: Introduction

    In the user guide, the phone may be referred to either as “phone,” “device,” or “handset.” Access Instructions on Phone Whether you're new to Android or just new to your Galaxy Note 5, your phone can help you learn how to use it.
  • Page 13: Get Support From Sprint Zone

    1. Press to display the home screen. 2. From home, tap Apps > Settings > Help 3. Tap a topic to view its contents, or tap Search to search for a topic. Get Support from Sprint Zone In addition to your phone's built-in Help menu, you can also access support for your phone and service through the preloaded Sprint Zone app.
  • Page 14 2. From the Sprint Zone main page, tap Support. 3. Tap a topic to view its contents. Introduction...
  • Page 15: Get Started

    Get Started The following topics give you all the information you need to set up your phone and wireless service the first time. Parts and Functions These topics illustrate your phone’s primary parts and key functions. Phone Layout The following illustration outlines your phone’s primary external features and buttons. Part Description Rear camera...
  • Page 16 Part Description Plug in a headset for convenient, hands-free conversations. Headset jack Measure your heart rate via your fingertip when using the S Health Heart rate monitor app. Return you to the home screen. Press and hold to open Google Home key/fingerprint sensor Search/Google Now.
  • Page 17: Charge The Battery

    Follow these instructions to charge your phone’s battery using either the included charging head and USB cable or via a USB connection on your computer. Note: This device is also compatible with Samsung-approved wireless charging devices--sold separately. Note: This phone has an integrated battery that cannot be removed by the user.
  • Page 18: Turn Your Phone On And Off

    Charge Using a PC Connection Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phone’s battery may not charge. 1. Insert the small end of the USB cable into the USB charger/accessory port on the bottom of your phone.
  • Page 19: Use The Touchscreen

     Your phone will power on. Depending on the settings, you may see the lock screen.  Lock and Unlock Your Screen Screen Lock for information about using the screen lock.  The first time you turn the phone on, you will see the startup screens. See Complete the Setup Screens for details.
  • Page 20 Tap or Touch When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or press onscreen buttons, simply tap or touch them with your finger. Touch and Hold To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item.
  • Page 21: Swipe Or Slide

    Swipe or Slide To swipe or slide means to quickly drag your finger vertically or horizontally across the screen. Drag To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position. Flick Flicking the screen is similar to swiping, except that you need to move your finger in light, quick strokes.
  • Page 22: Pinch And Spread

    Rotate For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard. See Enter Text for more details. Note: Screen rotation must be enabled for the screen orientation to automatically change.
  • Page 23: Activate Your Phone

    Activate Your Phone Follow the instructions below to activate your phone if it has not already been activated. Depending on your account or how and where you purchased your phone, it may be ready to use or you may need to activate it on your Sprint account.
  • Page 24: Complete The Setup Screens

    If you do not agree to the EULA, you cannot continue with setup. • If you consent to provide diagnostic and usage data to Samsung, tap the check box.  Hands Free Activation: Automatically connect to Sprint network and set up voice and data services.
  • Page 25 Samsung account, or follow the prompts to create a new account. • To sign in to or set up a Samsung account, you will have to review and agree to the Terms and Conditions by tapping Agree when prompted.
  • Page 26: Basic Operations

    Basic Operations The following topics outline basic features and operations of your phone. Basics The following topics offer an overview of your phone’s basic operations. Home Screen and Applications (Apps) List Most of your phone’s operations originate from the home screen or the apps list. 1.
  • Page 27: Phone Settings Menu

    ● Tap the Recent apps key to view a list of recently used applications. Phone Settings Menu You can customize your phone’s settings and options through the Settings menu. ■ From home, tap Apps > Settings – or – Drag the notification panel down and tap Settings ...
  • Page 28: Capture Screenshots

    Turn Screen Rotation On or Off 1. Open the notification panel by dragging down from the top of the screen. 2. Tap Auto rotate to turn the option on or off.  You may need to scroll left or right to see the Auto rotate option. ...
  • Page 29: S Pen

    S Pen Use S Pen and your phone to create and collaborate. With S Pen, you can: ● Write directly into a Gmail message. ● Write directly on the calendar. ● Annotate documents (Word, Excel, PPT, PDF). ● Quickly open S Note from any screen. Removing S Pen from Your Phone S Pen is stored in your phone to keep it protected and easy to locate.
  • Page 30: S Pen Options

    S Pen Options Configure S Pen settings, including options for gestures and sounds, and for tracking S Pen when it is not stored in your phone. ■ To access S Pen Settings, tap Apps > Settings > S Pen Note: For more information about S Pen settings, see S Pen Settings.
  • Page 31: Action Memo

     Action memo: Launch a Quick Note and link it to actions. Action Memos are saved in the S Note app.  Smart select: Draw around an area of the screen to collect it in the Scrapbook app.  Screen write: Capture screenshots and write or draw on them. ...
  • Page 32 2. Tap Action memo These editing tools are available:  List: Launch S Note to view or create Action memos.  Pen: Tap to change the pen color.  Eraser: Use the pen to erase part of the memo, or tap Eraser again, and then tap Clear all to erase all content.
  • Page 33 3. Tap More for additional options.  Share: Choose a sharing method to share the Action memo.  Link to action: Turn written text into actions.  Minimize: Minimize the Action memo by making a small thumbnail on the main home screen. ...
  • Page 34 1. Tap Air command > Action Memo 2. Write on the memo. 3. Tap More > Link to action and select an action to perform. 4. Draw around the content you want to use for the action. The selected content is boxed and highlighted.
  • Page 35: Smart Select

    Screen Off Memo You can write quick memos without turning your device on. Note: The screen off memo setting must be enabled. For more information, see Pen. To create a screen off memo: 1. Detach the S Pen while the screen is off. 2.
  • Page 36 2. Tap Smart select  Tap the shape you want to use: Rectangle, Lasso, or Oval.  Draw around the content you want to select.  The selected clip is centered on the screen. • Tap a selection shape to start over and select new content. •...
  • Page 37: Screen Write

    3. Tap an option at the bottom of the window:  Write: Add notes to the screen using the S Pen.  Share: Choose a sharing method to share your content.  Save in Scrapbook: Save the content in the Scrapbook app. ...
  • Page 38: S Note

     Save in Scrapbook: Save the content in the Scrapbook app.  Save in Gallery: Save the content to the Gallery app. S Note Create, edit, and manage all the notes on your phone with the S Note app. To use S Note: ■...
  • Page 39 2. Tap Air command > Add shortcuts 3. Swipe across the screens, and tap the apps or functions you would like to add to the Air Command menu. 4. Tap Back to save your selection. Remove Air Command Shortcuts You can remove any Air Command app shortcuts you have added. 1.
  • Page 40: Applications

    3. Tap Remove next to any shortcuts you want to remove.  To add a new shortcut, tap it from the app list. 4. Tap Back to save your settings. Applications The following topics describe how to access the applications (apps) list and launch apps on your phone. Launch Applications All installed apps can be accessed and launched from the apps list.
  • Page 41 Function/Service Receive real-time local weather information at any location in the world. 1Weather Access 7-day and hourly weather forecasts for your area. Amazon (Amazon Shop at Amazon.com from your phone. Shopping) Discover new apps from the Google Play store. App Spotlight Perform basic and advanced mathematical calculations.
  • Page 42 DJs and industry Milk pros and all for free. Located in the Samsung folder in the apps list. Use Music to browse your music library, play songs, and create playlists.
  • Page 43 Function/Service Use NASCAR Mobile to bring you what you, our fans, want directly to your Android device. Follow NASCAR News, Video Highlights, and NASCAR Mobile immerse yourself even further into the NASCAR experience with driver informational stats, plus more. Follow the NBA wherever you are with the official, award-winning NBA NBA Game Time Game Time app.
  • Page 44 Manage your Samsung Gear wearable devices. Located in the Samsung Samsung Gear folder in the apps list. Discover a better way to pay. Samsung Pay is accepted at more places Samsung Pay than any other mobile payment service. Use the Scrapbook app to manage the multimedia content you capture Scrapbook with the S Pen.
  • Page 45: Phone Number

    Video Record voice memos and share them with others. Located in the Voice Recorder Samsung folder in the apps list. Search the Internet and your phone using voice commands. Located in Voice Search the Google folder in the apps list.
  • Page 46: Airplane Mode

    1. From home, tap Apps > Settings > About device 2. Tap Status > Sim card status.  You will see the number listed under My phone number. Airplane Mode Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can use apps that don’t require a signal or data.
  • Page 47 1. Press and hold the Power key to display the device options menu. 2. Tap Airplane mode > Turn on to turn Airplane mode on.  Your phone is now in airplane mode. An airplane mode icon displays on the status bar. Tip: You can also access Airplane mode through the notification panel.
  • Page 48: Enter Text

    Assigning the Samsung Keyboard for Text Entry If you have multiple text input methods installed on your device, you can select the Samsung keyboard to be your default text input method from Settings, or you can choose it at any time while entering text.
  • Page 49: Google Voice Typing

    Emoticon to display a list of emoticons. • Settings to view the Samsung keyboard settings menu.  If you have more than one language selected in Samsung Keyboard settings, you can swipe your finger over to switch between languages. Configure Samsung Keyboard ■...
  • Page 50: Tips For Editing Text

    Touch and hold on the Samsung keyboard, and then tap 2. Speak into the microphone and watch your text being entered onscreen. 3. If the text is incorrect, select it and tap Delete 4. Once you have completed entering your text, tap .
  • Page 51: Create A Google Account

    must enter your account information. These applications sync between your phone and your online Google Account. Google Account Cautions Be sure not to forget your Google Account ID or password. Create a Google Account If you do not already have a Google Account, you can create one online or by using your phone. Note: You can also create and sign into your Google/Gmail account through your phone’s Setup application.
  • Page 52 2. Tap Add account. 3. Tap Google > Or create a new account. Basic Operations...
  • Page 53 4. Enter your First name and Last name, and then tap Next. 5. Enter a desired Username, and then tap Next. Basic Operations www.galaxynote5manual.com...
  • Page 54 6. When prompted, enter and re-type a password. Then tap Next. 7. Enter a valid phone number to help you recover your Google Account and password if you ever forget it, and then tap Next. To skip this step, tap Skip. Note: When setting up a new Google Account, either on your phone or online, you will be prompted to add a secondary email address.
  • Page 55 9. Your phone connects with the Google servers and displays your account information. Tap Next. Basic Operations...
  • Page 56 10. Configure your Google data backup and communication, and then tap Next. 11. If desired, you can set up payment options for purchases through the Google Play store, and then tap Next.  You are signed in to your new Google Account. Basic Operations...
  • Page 57: Sign In To Your Google Account

     Your Google account is listed in Apps > Settings > Accounts Sign In to Your Google Account If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account. 1.
  • Page 58 2. Tap Add account. 3. Tap Google. Basic Operations www.galaxynote5manual.com...
  • Page 59 4. Tap Enter your email, enter your Gmail address, and then tap Next. 5. Enter your password and tap Next. 6. Read the Google Terms of Service, Privacy Policy, and other legal documents, and then tap Accept. Basic Operations...
  • Page 60 7. Set up payment information for use in the Google Play store, and then tap Next. 8. Tap the items from your Google Account that you want to sync to your phone. The checked items will be synced. Tap Next to continue. Basic Operations...
  • Page 61: Google Play Store

     You are now signed in to your Google Account, and your phone will start synchronizing with your Google Account.  Your Google account is listed in Apps > Settings > Accounts Note: Depending on your Google Account history, you may see a Get your apps & data screen instead of the Sync your account screen in step 8 above.
  • Page 62: Find And Install An App

    bestselling books and blockbuster movies and music. When you find what you want, you can easily download and install it on your phone. To access the Google Play store app, you must first connect to the Internet using your phone’s Wi-Fi or mobile data connection and sign in to your Google Account.
  • Page 63: Request A Refund For A Paid App

     Browse through featured apps. Scroll through the list of featured apps when you open Google Play.  Search for an app. Tap the Google play search field, enter the name or type of app you are looking for, and then tap on the keyboard.
  • Page 64: Update An App

    Update an App Depending on your settings, many apps will update automatically, or you can update apps directly from the Play store app. Update an App Directly 1. From home, tap Apps > Play Store 2. Tap Menu > My apps. Basic Operations...
  • Page 65 3. Tap the app you want to update, and then tap Update > Accept.  The app update is downloaded and installed. Set Automatic App Updates 1. From home, tap Apps > Play Store Basic Operations...
  • Page 66: Uninstall An App

    2. Tap Menu > My apps. 3. Tap the app you want to set for auto-update, and then tap More options > Auto-update.  The app is set to update automatically whenever an update becomes available. Note: Automatic updates are unavailable for some apps. Uninstall an App You can uninstall any app that you have downloaded and installed from Google Play.
  • Page 67 1. From home, tap Apps > Play Store 2. Tap Menu > My apps. Basic Operations...
  • Page 68: Get Help With Google Play

    3. On the Installed screen, tap the app you want to uninstall, and then tap Uninstall > OK.  The app is uninstalled and removed from your phone. Get Help with Google Play The Google Play store app offers an online help option if you have questions or want to know more about the app.
  • Page 69: Lock And Unlock Your Screen

    2. Tap Menu > Help & Feedback.  Your phone will display the Google Play store Help page, where you will find comprehensive, categorized information about Google Play. Tap Browse all articles to browse the full help menu, or tap Search help to search for specific topics. Lock and Unlock Your Screen Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it.
  • Page 70: Turn The Screen On And Unlock It

    To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off. Note: For information on how to adjust the time before the screen turns off, see Display Settings.
  • Page 71: Update Your Phone

    Update Your Phone From time to time, updates may become available for your phone. You can download and apply updates through the Settings > System update menu. Software Update Cautions During update: The phone cannot be used until the software update is complete. It may take time to update your phone’s software.
  • Page 72 2. Tap Menu > My apps > ALL tab. 3. Scroll through the list of previously downloaded Google apps and choose those you wish to reinstall. 4. Follow the prompts. Update Your Phone’s Software Once you have backed up all your data, use the Update now option to update your phone’s software. ■...
  • Page 73: Update Your Profile

    Confirm Your Current Phone Software 1. From home, tap Apps > Settings > About device 2. Locate the Software version read-only field. Update Your Profile This option allows you to automatically update your online user profile information. If you choose to change your user name and select a new one online, you must then update the user name on your phone.
  • Page 74: Update Your Prl

    1. From home, tap Apps > Settings > System update > Update Profile. 2. Follow the prompts.  The phone will download and install the profile update and you will see a confirmation when completed. Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to reconnect with the network.
  • Page 75 2. Follow the prompts.  The phone will download and install the PRL update and you will see a confirmation when complete. Basic Operations...
  • Page 76: Your Phone Interface

    Your Phone Interface The following topics describe how to use and customize your phone’s home screen, understand the status bar, and use the notification panel. Home Screen Basics The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more.
  • Page 77: Extended Home Screens

    Item Description Application icons are shortcuts to favorite applications. You can add Application icons and remove these shortcuts as you wish. Tap to open the applications (apps) list. The apps list key is a primary Applications (apps) list shortcut available from all home screens. The notification area of the status bar (on the left) displays notifications Notification area for incoming messages, missed calls, application updates, and more.
  • Page 78: Status Bar And Notification Panel

    ● Swipe left or right to go to an extended home screen. ● While on an extended screen, press the Home key to return to the main home screen. Add Home Screens If you want to set up more shortcuts or widgets than you have space for, you can add more home screens.
  • Page 79 Status Bar Layout Main Status Icons Icon Status Bluetooth active GPS active Wi-Fi active Downloading Mute mode Vibrate mode Speakerphone active Network (full signal) Network (roaming) Your Phone Interface...
  • Page 80 Icon Status 3G Data Service 4G LTE data service Airplane mode Sync active Battery (charging) Battery (full charge) Main Notification Icons Icon Notification Missed call Call on hold New voicemail New email New Gmail New text or MMS message New Hangout message New Sprint Zone message Event USB connection...
  • Page 81: Notification Panel

    Icon Notification Update available Update downloading Update successful Keyboard active More notifications available (drag down to view) Notification Panel Your phone’s notifications appear at the left side of the status bar, and you can access the full notification panel by pulling down the status bar. From there, you can check notifications, download updates, open messaging apps, use the quick settings menu, and more.
  • Page 82 – or – Tap the Back key to close the notification panel. Notification Panel Layout The notification panel gives you access to notifications, brightness control, settings, and the quick settings menu. Notification Panel Quick Settings The Quick Settings list at the top of the notification panel lets you quickly access frequently used settings options.
  • Page 83: S Finder

    2. Tap Edit to display the quick settings panel options. 3. Drag buttons to arrange which options appear in the quick settings panel.  You will see two sets of buttons, Active Buttons on top and Available Buttons below. • You can have ten buttons active in the quick settings panel.
  • Page 84: Quick Connect

    1. Open the notification panel by sliding your finger down from the top of the screen.  The notification panel opens. 2. Tap S Finder. 3. Tap the Search device field and enter search criteria. 4. Tap an item to view or launch. Quick Connect Quickly connect wirelessly to nearby devices that support Quick connect, Wi-Fi Direct, Screen Mirroring, and devices that can share media via Wi-Fi.
  • Page 85 1. Open the notification panel by sliding your finger down from the top of the screen.  The notification panel opens. 2. Tap Quick connect and set your device visibility:  Always visible: Your device will always be visible to other devices. ...
  • Page 86: Customize The Home Screen

    Tip: For more information about Quick connect, tap More > Help from the connections screen. Customize the Home Screen Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the home screen. Operations for Rearranging the Home Screen ●...
  • Page 87: Add Shortcuts To The Home Screen

    2. Tap Home screen (from the top left), and then tap an option to select the wallpaper.  Home screen: Set the background wallpaper for your home screen.  Lock screen: Set the wallpaper for your phone’s lock screen.  Home and lock screens: Set a wallpaper for both your home screen and your lock screen.
  • Page 88: Add Widgets To The Home Screen

    1. From home, tap Apps  The Apps list opens. 2. Touch and hold an app icon.  The icon will disengage and you will see thumbnails of your home screens. 3. Drag the icon to an empty location on one of the home screens. ...
  • Page 89: Add Folders To The Home Screen

    1. From home, touch and hold an empty space, and then tap Widgets 2. Touch and hold a widget icon.  The icon will disengage and you will see thumbnails of your home screens. 3. Drag the icon to an empty location on one of the home screens. ...
  • Page 90 2. Type a name for the folder and tap Done.  A new folder is created. 3. To add more app shortcuts to the folder, touch and hold a shortcut and drag it on top of the new folder.  The new shortcut is added to the folder. Change Folder Names Once you have added folders, you can change the name easily from the folder display.
  • Page 91: Phone App

    Phone App The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, set up and manage contacts, and more. Place and Answer Calls The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options.
  • Page 92 1. From home, tap Phone to display the phone screen.  The phone app opens. If necessary, tap to display the keypad. 2. Tap the number keys on the keypad to enter the phone number.  As you enter digits, Smart Dial searches for contacts that match. If you see the number you want to dial, tap the contact to fill in the number on the keypad.
  • Page 93: Call Emergency Numbers

    3. Tap to call the number.  The phone dials the number. The call begins when the other party answers. 4. To end the call, tap  The call ends. Troubleshooting Problem: Call does not connect. Solution 1: Was the number dialed using the correct area code? Solution 2: Are you in an area with poor wireless coverage? Try calling again from another area.
  • Page 94: Answer Phone Calls

     If necessary, tap to display the keypad. 3. Tap  As long as you are in an area covered by wireless service, the emergency call is placed. Enhanced 9-1-1 (E 9-1-1) Information This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9-1-1 emergency location services where available.
  • Page 95 Answer an Incoming Call 1. When a call arrives, drag to the right to answer it.  The call begins. 2. To end the call, tap  The call ends. Mute the Ringing Sound ■ To mute the ringer without rejecting the call, press the Volume key down. Phone App www.galaxynote5manual.com...
  • Page 96 Reject an Incoming Call ■ When a call arrives, drag to the left to reject it.  The ringtone or vibration will stop and call will be sent directly to voicemail. Reject a Call and Send a Text Message You can reject an incoming call and automatically send a text message to the caller. 1.
  • Page 97: In-Call Screen Layout And Options

     You can edit existing reject messages or create new ones through the Call settings menu. From home, tap Apps > Settings > Applications > Phone > Call blocking > Call-reject messages and edit or create reject messages. In-Call Screen Layout and Options While you are on a call, you will see a number of onscreen options.
  • Page 98: Place A Call From Contacts

    ● Speaker: Route the phone’s audio through the speaker (On) or through the earpiece (Off).  Activate Speaker to route the phone’s audio through the speaker. (You can adjust the speaker volume using the Volume key.)  Deactivate Speaker to use the phone’s earpiece. Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone use.
  • Page 99 1. From home, tap Phone 2. Tap Contacts to display the Contacts list.  The Contacts list appears. Phone App...
  • Page 100: Call From Call Logs

    3. Tap a contact. 4. Tap Call next to the number you want to call.  The phone dials the number. The call begins when the other party answers. 5. To end the call, tap Tip: You can also place a call directly from the Contacts list. Swipe the entry you want to call from left to right to place a call to the entry’s primary number.
  • Page 101 1. From home, tap Phone 2. Tap Log to display the call logs list.  The call logs list appears. Phone App...
  • Page 102: Optional Services

    3. Tap an entry to display the call details. 4. Tap to place a call.  The phone dials the number. The call begins when the other party answers.  For additional options, tap the name or number. 5. To end the call, tap Tip: You can also place a call directly from the Call logs list.
  • Page 103: Voicemail Setup

    Voicemail Setup You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a password to protect against unauthorized access. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. 1.
  • Page 104: Visual Voicemail

     Create your password.  Record your name announcement.  Record your greeting. Important: Voicemail Password – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages.
  • Page 105: Review Visual Voicemail

    2. Scroll through the Welcome to Visual Voicemail introduction screens to view a brief explanation of the visual voicemail services. 3. At the end of the welcome screens, a Personalize your voicemail prompt displays.  You will see a Personalize your voicemail prompt. 4.
  • Page 106: Listen To Multiple Voicemail Messages

    1. From home, tap Apps > Voicemail  You will see the voicemail inbox. 2. Tap a message, and then tap Play to review it. Tip: There are several icons at the bottom of the review screen for maintenance, storage, messaging, and other options.
  • Page 107: Visual Voicemail Options

    1. Listen to the current voicemail message. 2. Swipe your finger left or right to display the next or previous message. You can navigate through voicemail messages as frequently as you'd like. You can even move to the next or previous message before you are finished listening to the current one. Visual Voicemail Options Your visual voicemail options appear as icons at the bottom of the voicemail review screen.
  • Page 108: Configure Visual Voicemail Settings

     Subscribe: Subscribe to the premium Voice-to-Text transcription service. (This service requires an additional monthly charge.)  Play all new: Play all new messages.  Select multiple: Perform an action on multiple messages.  Compose Avatar message: Send an animated voice message to friends. You can also compose an Avatar message by tapping ...
  • Page 109 1. From home, tap Apps > Voicemail 2. Tap More options > Settings.  You will see the voicemail settings menu. 3. Select an option to change its settings:  Avatar: Configure you Avatar options.  Display: Change your voicemail message theme and enter a name to identify yourself to people when replying or forwarding messages.
  • Page 110: Change Your Main Greeting Via The Voicemail Menu

     Sound: Change your sound/speakerphone options.  Updates: Check for updates.  About Voicemail: View information about the application. Change Your Main Greeting via the Voicemail Menu Your main greeting can be changed directly via the Visual Voicemail system. This direct access saves you from having to navigate within the voicemail menu.
  • Page 111: Wi-Fi Calling

    1. From home, tap Apps > Voicemail 2. Tap More options > Settings > Display > Display name. 3. Tap the existing identification field and enter a new identifying name or number (used to identify you to recipients of your voice messages). 4.
  • Page 112 1. From home, tap Apps > Settings 2. Tap Wi-Fi Calling and follow the online prompts to set up Wi-Fi Calling.  Wi-Fi Calling is set up.  You will see in the status bar when Wi-Fi Calling is active and connected, or if Wi-Fi Calling is set up but you are not connected to a Wi-Fi network.
  • Page 113: Caller Id Blocking

    Caller ID Blocking Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If you do not want your number displayed when you make a call, follow these steps. 1. From home, tap Phone to display the phone screen.
  • Page 114: Conference Calling

    ■ Slide to the right. (This puts the first caller on hold and answers the second call.) To switch back to the first caller: ■ Tap Swap Conference Calling With conference calling, also known as 3-way calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls.
  • Page 115 2. Once you have established the connection, tap Add call, and dial the second number (or place the call from Log or Contacts).  This puts the first caller on hold and dials the second number. 3. When you are connected to the second party, tap Merge .
  • Page 116: Call Forwarding

    Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when you have activated Call Forwarding. Note: You are charged a higher rate for calls you have forwarded. To activate Call Forwarding: 1.
  • Page 117: Call Settings

    1. From home, tap Phone  The phone app opens. If necessary, tap to display the keypad. 2. Tap 3. Tap  You will hear a tone to confirm the deactivation. Call Settings The Call settings menu lets you configure your voicemail options and a number of other settings for the phone application.
  • Page 118  The Call settings menu displays. Call Settings Options Use the Call settings menu to adjust the following settings: Setting Description Swipe to call or send Place a call to a displayed contact by swiping right. Send a message to messages a displayed contact by swiping left.
  • Page 119 Setting Description ● TTY mode: Enable service on your phone. More settings ● Hearing aids: Improve the sound quality of your phone when using hearing aids. US dialing Replace + with the international dialing code, except when entering +1. Enter the international dialing code automatically (only when US dialing International dialing is disabled).
  • Page 120: Contacts

    Contacts The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account, your PC, compatible email programs (including Exchange Server), and your Facebook friends. Contacts Cautions Information saved in Contacts may be lost or changed if the battery is left uncharged.
  • Page 121: Add A Contact

    Item Description Tap to show the contact’s details. Image Access additional options. More Search contacts. Search Add a Contact You can add contacts from the Contacts application. Enter details such as name, phone numbers, email addresses, mailing addresses, and more. 1.
  • Page 122 Google Account online. If you have multiple Google Accounts set up, you will need to pick a specific account.  Select Samsung account to sync your contacts automatically with your Samsung account.  Select Microsoft Exchange ActiveSync to sync your contacts automatically with your Microsoft Exchange account.
  • Page 123 4. Use the keyboard to enter as much information as you want.  Photo: Tap to assign a picture to the contact.  Name: Enter the contact’s name.  Phone number: Enter a phone number for the contact.  Email: Enter an email address. ...
  • Page 124: Save A Phone Number

    5. When you have finished adding information, tap Save.  The contact is added. Save a Phone Number You can save a phone number to Contacts directly from the phone keypad. 1. From home, tap Phone to display the phone screen. ...
  • Page 125: View Contacts

    2. Enter a phone number and tap Add to Contacts. 3. To add a new contact, tap Create contact. To add the number to an existing contact, tap Update existing.  For an existing contact, tap the contact name and select a number type for the new number. ...
  • Page 126: Edit A Contact

    1. From home, tap Apps > Contacts  You will see the Contacts list. 2. Tap a contact to view its details.  The contact’s detailed listing appears. Edit a Contact Once you have added a contact, you can add or edit any of the information in the entry, assign a caller ID picture, customize with a unique ringtone, and more.
  • Page 127 1. From home, tap Apps > Contacts  You will see the Contacts list. 2. Tap a contact to view its details.  The contact’s detailed listing appears. 3. Tap Edit. 4. Tap any field you want to change or add. See Add a Contact.
  • Page 128: Delete A Contact

    5. Add or edit the information, and then tap Save.  Your changes are saved to the contact entry. Delete a Contact You can delete a contact from the contacts details page. 1. From home, tap Apps > Contacts  You will see the Contacts list. Contacts...
  • Page 129: Share A Contact

    2. Tap a contact to view its details.  The contact’s detailed listing appears. 3. Tap More > Delete > Delete.  The contact is deleted. Tip: You can also touch and hold the contact from the Contacts list and tap Delete > Delete. Share a Contact You can quickly share contacts using Bluetooth, email, Gmail, or text messaging.
  • Page 130: Share Contact

    1. From home, tap Apps > Contacts  You will see the Contacts list. 2. Tap a contact to display it, and then tap More > Share contact.  You will see list of sharing methods. 3. Select a sharing method: ...
  • Page 131: Profile Sharing

     Drive: Save the information to your Google Drive account.  Email: Send the information as an email attachment. See Compose and Send Email.  Gmail: Send the information as a Gmail attachment. See Create and Send a Gmail Message. ...
  • Page 132 2. Tap your profile under My profile.  Your profile displays. 3. Tap Profile sharing, and then tap ON/OFF to enable the feature. 4. Set Profiling sharing options:  Share with: Share your profile with the public, all contacts, your favorite contacts, or selected contacts.
  • Page 133: Import Contacts

    Note: The first time you turn on Profile sharing, you may be prompted to agree to the Enhanced features Terms and Conditions and Privacy Policy. Review the terms and tap Agree to continue. Import Contacts Import (load) contacts that have been backed up to device storage. Import Contacts from Device Storage 1.
  • Page 134: Back Up Contacts

    3. Tap Import. 4. Select a destination for the imported contacts. 5. Follow the prompts to complete the import.  The contacts are imported and stored in the selected account. Back Up Contacts If you are saving contacts to an account that does not automatically back them up via the Cloud, you can manually back them up to your phone’s memory for re-import if needed.
  • Page 135 2. Tap More > Settings > Import/Export contacts.  You will see the Import/Export contacts menu. 3. Tap Export.  The contacts are exported from Contacts on your device to your device storage as vCards. Contacts www.galaxynote5manual.com...
  • Page 136: Messaging And Internet

    Messaging and Internet With wireless service and your phone’s messaging and data capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail (Google), personal and corporate email, text and multimedia messaging, social networking accounts, and Hangouts. Text and Multimedia Messaging With Text Messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phone.
  • Page 137: Send A Multimedia Message (Mms)

    information, any matching phone numbers from your Contacts list are displayed. Tap a match to enter that number or address directly.  Tap Recipients , and then select the contacts to whom you want to send the message. You can also select contact groups as recipients. When you have selected all the message recipients, tap Done.
  • Page 138: Send Multimedia Message

    1. From home, tap Apps > Messages 2. On the Messaging screen, tap Compose . The Compose screen opens. 3. Fill in one or more recipients. You can:  Enter phone numbers directly in the Enter recipient field. If you are sending the message to several phone numbers, separate the phone numbers with a comma.
  • Page 139 5. Tap and select from the following file attachments:  Image: Attach a stored picture. See Gallery.  Take picture: Take a new picture and attach it. See Camera and Video.  Video: Attach a stored video. See Gallery.  Record video: Record a new video and attach it.
  • Page 140: Use Enhanced Messaging

    1. In the multimedia message you are composing, More > Message options > Add slide to add space for a new slide. 2. Tap the space for the slide. 3. To compose your slideshow, do any of the following:  Add a picture: Tap >...
  • Page 141 Enable Enhanced Messaging 1. From home, tap Apps > Messages 2. Tap More > Settings > Enhanced messaging. Enhanced feature screen displays where you agree to the Term and Conditions initially. 3. Tap ON/OFF to enable Enhance messaging. 4. Set options: ...
  • Page 142  Registered information: View and set the registered information for your phone number. Note: The first time you turn on Enhanced messaging, you may be prompted to agree to the Enhanced features Terms and Conditions and Privacy Policy. Review the terms and tap Agree to continue. Send an Enhanced Message 1.
  • Page 143  Enter phone numbers directly in the Enter recipient field. If you are sending the message to several phone numbers, separate the phone numbers with a comma. As you enter information, any matching phone numbers from your Contacts list are displayed. Tap a match to enter that number or address directly.
  • Page 144: Save And Resume A Draft Message

     Take picture: Take a new picture and attach it. See Camera and Video.  Video: Attach a stored video. See Gallery.  Record video: Record a new video and attach it. See Camera and Video.  Audio: Attach a stored music file or voice recording. ...
  • Page 145: New Messages Notification

    1. From home, tap Apps > Messages 2. Tap the message marked "Draft" to resume editing it. 3. When you finish editing the message, tap New Messages Notification Depending on your notification settings, the phone will play a ringtone, vibrate, or display the message briefly in the status bar when you receive a new text or multimedia message.
  • Page 146: Read A Text Message

    Read a Text Message ■ Do one of the following:  On the Messaging screen, tap the text message or conversation to open and read it.  If you have a new message notification, drag the status bar down to open the notification panel.
  • Page 147: Reply To A Message

     For other media (like photos or videos), you can choose where to save the attachment and which app to use to open it. 4. To save the attachment to device memory, touch and hold the attachment, and then tap Save attachment.
  • Page 148: Gmail

    Delete Message 1. While viewing a conversation, touch and hold a message. 2. Tap Delete > Delete. View Contact Information from a Message When you receive a message from someone in your stored contacts, you can tap the contact’s picture or icon in the conversation to open a menu of options.
  • Page 149 2. In the inbox, tap Compose  The Gmail composition window opens. 3. Enter the message recipient(s), subject, and message, and then tap Send  The Gmail message is sent. Gmail Composition Options ● Adding Cc/Bcc: In the To field, tap to display Cc and Bcc fields.
  • Page 150: Check Received Gmail Messages

    ● Save as a draft (Send Later): While composing your message, tap More options > Save draft. The message is saved as a draft for later. ● Delete Mail Being Composed: In the mail composition window, tap More options > Discard > Discard.
  • Page 151 1. From home, tap Apps > Google > Gmail  The Gmail inbox opens. 2. Tap the message thread you want to view.  The message thread opens, with the newest message displayed. Options when Reviewing Gmail Messages ● Replying to Gmail Messages: With the Gmail message open, tap Reply , compose your reply message, and tap Send ...
  • Page 152: Use Gmail Labels

    ● Forwarding Gmail Messages: With the Gmail message open, tap More options > Forward, enter a recipient and an additional message, and tap Send Use Gmail Labels Gmail saves all mail in one box, but you can add labels that allow you to sort your Gmail conversation threads.
  • Page 153: Archive Gmail Threads

    3. Tap a label for the thread.  The thread is added to the selected label. Tip: To add or manage your Gmail labels, open your Gmail account from your computer, click More at the bottom of the label list on the left, and then click Manage labels or Create new labels. Any changes you make from your computer will be reflected on your phone.
  • Page 154: Mute Gmail Threads

     The thread is now archived. Mute Gmail Threads If registered on a mailing list, there will be threads with always-continuing conversations. For long threads that are not important, mute the threads and they will no longer appear in the inbox. When mail arrives that includes user's address as a recipient or in Cc, mail will again appear in the inbox.
  • Page 155: Delete Gmail Threads

     The thread is now hidden. Delete Gmail Threads If you no longer wish to keep a Gmail conversation thread (or touch the thread's icon/picture), you can simply delete it from the inbox. 1. From home, tap Apps > Google >...
  • Page 156: Search Gmail Messages

     The thread is deleted. Note: Depending on your settings, you may be asked to confirm the deletion. Tap Delete to confirm. See Gmail Settings. Search Gmail Messages If you need to find a specific message or message thread, you can search Gmail from the inbox. 1.
  • Page 157: Report Spam Gmail

    2. Tap Search 3. Enter your search text and tap Search  The search results appear. Tap a message or thread from the list to display it. Report Spam Gmail You can report spam Gmail messages from your phone’s Gmail inbox. Messaging and Internet...
  • Page 158: Add Another Google (Gmail) Account

    1. From home, tap Apps > Google > Gmail  The inbox opens. 2. Touch and hold a conversation thread (or touch the thread's icon/picture) to add a checkmark to it, and then tap More options > Report spam.  The selected message is reported as spam. Add Another Google (Gmail) Account If you have multiple Gmail accounts you wish to view on your phone, you can add them from the Settings >...
  • Page 159 1. From home, tap Apps > Settings > Accounts > Add account. 2. Tap Google. Messaging and Internet...
  • Page 160: Switching Between Gmail Accounts

    3. Enter your Gmail username and password, and then tap Next. 4. Follow the prompts to review and agree to the Terms of Service and Privacy Policy, and then tap Accept. 5. After your phone connects with the Google servers, select the items you would like to sync with your phone and then tap Next.
  • Page 161: Gmail Settings

    1. From home, tap Apps > Google > Gmail  The Primary inbox opens. 2. Tap Menu 3. Tap the icon for the account you want to view from the list at the top of the menu.  The selected account inbox is displayed. Gmail Settings You can access settings for the Gmail app and for your individual Gmail accounts from the Gmail Settings menu.
  • Page 162 1. From home, tap Apps > Google > Gmail  The Primary inbox opens. 2. Tap Menu > Settings 3. Tap General settings to access settings for all accounts, or tap an account name to configure settings for a specific Gmail account. ...
  • Page 163: Email

     Account settings: Inbox type, Inbox categories, Notifications, Inbox sound & vibrate, Signature, Vacation responder, Sync Gmail, Days of mail to sync, Manage labels, Download attachments, and Images. Note: Available settings are subject to change. Email Use the Email application to send and receive email from your webmail or other accounts, using POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email needs.
  • Page 164 Add an Email Account from the Email App You can add email accounts directly from the email app, even if you have another email account set up. 1. From home, tap Apps > Email  The email inbox opens. 2. Tap More > Settings > Add account. 3.
  • Page 165 Add an Email Account from the Settings Menu You can also set up email accounts from the Settings > Accounts menu. 1. From home, tap Apps > Settings > Accounts. 2. Tap Add account > Email. Messaging and Internet...
  • Page 166 3. Enter the Email address and Password for the email account and then tap Next.  Tapping Next prompts your phone to attempt a “regular” email setup and test the incoming and outgoing servers.  If you have custom settings you need to configure, tap Manual setup and enter your settings. These may include mail type, user name, password, server, security type, etc.
  • Page 167: Add An Exchange Activesync Account

    5. Enter an account name and a display name and tap Done to complete setup.  The email account is set up and you will begin receiving email for the account. Important: If the account type you want to set up is not in the phone database, you will be asked to enter more details.
  • Page 168 2. Enter the Email address and Password for the email account and then tap Manual setup. 3. Enter the required information.  Email address: Enter your email address.  Domain\username: Enter your network domain and username, separated by “\”.  Password: Enter your network access password (case-sensitive).
  • Page 169: Compose And Send Email

     Use secure connection (SSL): Tap to place a checkmark in the box, if your system requires SSL encryption.  Use client certificate: Tap to place a checkmark in the box, if your system requires certification. 4. Tap Next and follow the onscreen prompts to configure options for the account. 5.
  • Page 170 1. From home, tap Apps > Email  The email inbox opens.  If you want to switch to a different email account, tap the account name at the top of the screen and select another account.  You can also view multiple inboxes at once. Tap the account name at the top of the screen and then tap Combined inbox to see messages from all your configured email accounts.
  • Page 171: Open Email Messages

     To attach pictures or other files to the email, tap Attach, select a file type, and then tap a file to attach it.  For additional options when composing email messages, tap More and select an option. 4. Tap Send. ...
  • Page 172 1. Drag the status bar down to display the notification panel. 2. Tap the new message from the notification panel.  The new email message opens.  If you have two or more new email messages, tapping the notification opens the email inbox. Tap a message to open it.
  • Page 173 1. From home, tap Apps > Email  The email inbox opens. 2. Tap the message you want to view.  The email message opens. Tip: Tap the account name at the top of the screen to switch to a different email account. 3.
  • Page 174: Delete An Email Account

    ● Deleting Email: From the Inbox, touch and hold a message, select any additional messages, and then tap Delete > Delete.  When reading an email, tap Delete > Delete. ● Replying to Email Messages: With an email message open, tap Reply or Reply all compose your reply message, and tap Send.
  • Page 175: Manage Your Email Inbox

    2. Tap More > Settings. 3. Tap the account name, and then tap Remove > Remove.  The account is deleted from your phone Manage Your Email Inbox Your email inbox provides management options for viewing, sorting, and deleting your email messages. Messaging and Internet...
  • Page 176: Manage Email Inbox

    View Your Email Inbox 1. From home, tap Apps > Email  The email inbox opens. 2. Tap the email account at the top of the screen to select a different inbox, or tap Combined view to see all your email inboxes at once. Sort Email Messages 1.
  • Page 177: Exchange Activesync Email Features

    2. Tap Tap to add priority senders. 3. Select a recommended contact to add it as a priority sender. – or – Tap the Contacts tab, select one or more contacts to add, and then tap Done. To view only emails from priority senders: ■...
  • Page 178 2. Tap More > Settings. 3. Tap the Exchange ActiveSync account name to view its options.  The following options are available: • Sync account: Keep the account synchronized on your phone. • Account name: Change the account name. • Always Cc/Bcc myself: Send a copy of each email you send to yourself.
  • Page 179: Data Services General Information (Lte And 3G Networks)

    • Auto download attachments: Automatically download attachments when connected to a Wi-Fi network. • Sync schedule: Configure a schedule for syncing your email account. • Period to sync Email: Configure how far back in time you want to sync your email account.
  • Page 180: 4G Lte

    4G LTE The 4G LTE network provides your phone with wireless Internet access over greater distances than Wi-Fi and delivers data transfer rates of up to 60 Mbps. To connect your phone to a 4G LTE network, you need to be in an area covered by a 4G LTE network. For more information about the availability of 4G LTE service in your location, visit sprint.com/coverage.
  • Page 181: Your User Name

    2. Select an option. (Automatic is the recommended setting.)  The phone will scan for the best available Sprint network and will automatically connect to it. When your phone is connected via 4G LTE, LTE appears above the signal strength indicator in the status bar.
  • Page 182 1. From home, tap Apps > Settings > About device 2. Tap Status.  You will see your user name under the “Username” heading. Update Your User Name If you choose to change your user name and select a new one online, or make any changes to your services, you must then update the profile on your phone.
  • Page 183: Data Connection Status And Indicators

    1. From home, tap Apps > Settings > System Update 2. Tap Update Profile.  Your phone will download and install the profile update. Data Connection Status and Indicators Your phone displays the current status of your data connection through indicators at the top of the screen. The following symbols are used: Icon Status...
  • Page 184: Browser

    Icon Status Network (full signal): The fullness of the triangle icon indicates the strength of the signal. A fuller icon means a better signal. 4G LTE data service: Your phone is connected to a 4G LTE network. 3G data service: Your phone is connected to a 3G data network. Browser Your phone’s Web browser gives you full access to both mobile and traditional websites on the go using 3G, 4G, or Wi-Fi data connections.
  • Page 185: Add A Bookmark

    ■ From home, tap Apps > Internet  The browser opens.  The first time you launch Internet, you may be prompted to enter your 10-digit wireless phone number to access the Sprint Mobile home page.  You can also launch the browser by tapping a URL in a text message, email message, or Gmail message.
  • Page 186 1. From home, tap Apps > Internet  The browser opens. 2. Navigate to the Web page you want to bookmark, and tap Bookmarks > Add.  The add bookmark window opens. 3. Check or change the bookmark title, URL, etc., and then tap Save. ...
  • Page 187: View Browser History

    Bookmark Options ● Editing Bookmarks: From the browser, tap Bookmarks , touch and hold a bookmark, tap More > Edit bookmark, edit the bookmark, and then tap Save. ● Deleting Bookmarks: From the browser, tap Bookmarks , touch and hold a bookmark, and then tap Delete.
  • Page 188: Open New Browser Tab

    2. Tap Bookmarks  The bookmark window opens. 3. Tap the History tab, and then tap an entry.  The Web page opens. Open New Browser Tab Use tabs to switch between websites quickly and easily. Messaging and Internet...
  • Page 189 1. From home, tap Apps > Internet  The browser opens. 2. Tap Tabs  The window opens.  If you don’t see Tabs , drag the Web page down to display the address bar on top and the options bar on the bottom. 3.
  • Page 190: Chrome Browser

     To switch windows, tap Tabs , and then touch a thumbnail. Chrome Browser In addition to the default “Internet” Web browser, your phone supports the Chrome mobile Web browser. If you are signed in with a Google Account, the Chrome browser will import all your bookmarks and other Web preferences for use on your phone.
  • Page 191  The search results appear or a Web page opens. Chrome Support ■ To find on-phone help with Chrome, from Chrome, tap More options > Help & feedback.  A Web page will open displaying Google help for Chrome. Tip: For more information, from your computer, visit: google.com/chrome. Messaging and Internet...
  • Page 192: Camera And Video

    Camera and Video You can use the camera or video camera to take and share pictures and videos. Your phone comes with a 16 megapixel rear camera and a 5 megapixel front camera that let you capture sharp pictures and videos.
  • Page 193: Take Pictures And Record Videos

    Learn About Your Phone's Camera For an overview of your phone's camera and its features, access the phone settings menu. From home, tap Apps > Camera 2. Tap Settings > Help, and tap a topic to learn more. Take Pictures and Record Videos The following topics teach you how to take pictures and record videos with your phone’s camera.
  • Page 194: Take A Picture

    Capturing Pictures/Videos ● File Format for Pictures: File format for pictures is JPEG (.jpg). ● File Format for Videos: File format for videos is MPEG4 (.mp4). Camera Cautions If Lens Becomes Dirty: Fingerprints/smudges on lens prevent capturing of clear still images/videos. Wipe lens with a soft cloth beforehand.
  • Page 195: Record Videos

    2. Aim the camera at your subject and then tap  The shutter clicks and the picture is captured and saved to your phone. Tip: You can launch the camera from the lock screen. Swipe up from the lock screen to open the camera.
  • Page 196: Shooting Modes

     Video recording begins.  to pause recording. Tap to stop recording. Tap to resume a paused recording. 3. The camera stops recording and the video is captured and saved to your phone. Shooting Modes Your phone’s camera offers many shooting modes, to make your pictures or videos special. 1.
  • Page 197 Both cameras  Video collage: Create your own short collages and slow-motion videos without any editing tools.  Live broadcast: Broadcast live on YouTube. Share your link with friends so they can watch your video in real time.  Virtual shot: Create multi-directional views of objects. ...
  • Page 198: View Pictures And Videos Using Gallery

     Wide selfie: Take wide-angle selfie shots to fit more people into your pictures.  Interval shot: Select the best pictures from a series of continuous shots taken at set intervals. Note: All modes may not be shown when you tap , depending on your phone's setup and which camera is active (front or rear).
  • Page 199 2. Tap Time to open a drop-down list and select other views, such as Albums.  The list of albums opens. 3. Tap an album to view its contents.  To select another album, tap the Back key to return to the Albums. 4.
  • Page 200  Edit: Modify your picture.  Delete: Erase the current picture.  Camera: Tap to open the camera app.  More: Choose other options, including: • Details: View file details. • Slideshow: Create a slideshow. • Set as contact picture: Set the picture as the photo for a contact. •...
  • Page 201: Edit Pictures

    Pictures and Videos: Review Screen After capturing a picture or video, from the camera screen, tap the thumbnail image at the upper right corner of the screen to see the item in the review screen. From there, you can access options such as save, view, send, or delete the picture or video.
  • Page 202: Rotate A Picture

    3. Tap Edit > Auto adjust.  The picture's color, brightness, and saturation are automatically enhanced, and the picture is saved to the phone. Rotate a Picture The editing options let you rotate pictures 90 degrees clockwise. Repeat the action for additional rotations.
  • Page 203: Crop A Picture

    2. Tap the picture you want to rotate. 3. Tap Edit > Rotate.  The picture is rotated and saved to the phone. Crop a Picture Use the editing tools to crop your pictures. 1. From home, tap Apps > Gallery ...
  • Page 204 2. Tap the picture you want to crop. 3. Tap Edit > Crop.  A crop box appears on the picture. 4. To adjust the crop box size, touch and hold the edge of the box. When directional arrows appear, drag your finger inward to or outward to resize the crop box.
  • Page 205: Write On A Picture

    Write on a Picture Use the S Pen or your finger to write on a picture. 1. From home, tap Apps > Gallery  The Gallery app opens. 2. Tap the picture you want to rotate. 3. Tap Edit > Write. ...
  • Page 206: Photo Editor

    4. Use the S Pen or your finger to write on the picture. Tools and options are:  Pen: Select a pen type, stroke size, and color.  Erase: Use the S Pen or finger as an eraser. Tap again for additional options. ...
  • Page 207 1. From home, tap Apps > Gallery  The Gallery app opens. 2. Tap the picture you want to edit. 3. Tap Edit > Photo Editor.  Enhancement tools display. Camera and Video...
  • Page 208: Animate A Picture

    4. Adjust your picture with these tools:  Adjustment: Straighten and freely rotate your picture.  Tone: Adjust the brightness, contrast, saturation, temperature, and hue of the picture.  Effect: Add color effects to your picture.  Portrait: Apply effects such as brightening, softening, and fixing red eye when a face or faces are detected in a picture.
  • Page 209 1. From home, tap Apps > Gallery  The Gallery app opens. 2. Tap the picture you want to animate. 3. Tap Edit > Animate.  Writing tools display. Camera and Video...
  • Page 210: Collage

    4. Tap to add pictures. 5. Tap Done to preview your animated picture. Additional options are:  Ratio: Set the screen ratio of your picture.  Speed: Set the speed of your animated picture.  Edit: Add or remove images to you animated picture. 6.
  • Page 211 1. From home, tap Apps > Gallery  The Gallery app opens. 2. Tap a picture you want to add to a collage. 3. Tap Edit > Collage. 4. Tap or ADD to select additional pictures for the collage.  Tap pictures to select them.
  • Page 212: Share Pictures And Videos

     Your collage layout will be displayed. Use the tools at the bottom of the screen to adjust your collage.  Aspect ratio: Adjust the aspect ratio of the collage.  Layout: Change the layout of the collage.  Border: Choose the border roundness and margin for the collage. ...
  • Page 213: Send Pictures Or Videos By Email Or Gmail

    Send Pictures or Videos by Email or Gmail You can send several pictures, videos, or both in an email or Gmail message. They are added as file attachments in your email. For more information about using email and Gmail, see Compose and Send Email Create and Send a Gmail...
  • Page 214: Send A Picture Or Video By Multimedia Message

    3. Tap Share, and then on the sharing menu, tap Email or Gmail.  Follow the prompts to complete and send the message. Note: If you have multiple email accounts or Gmail accounts, the default account will be used. Check the “From”...
  • Page 215 1. From home, tap Apps > Gallery  The Gallery app opens. 2. Tap the pictures or videos you want to share.  To select multiple items, touch and hold an image to turn on multiple select. Tap all the items you want to include.
  • Page 216: Send Pictures Or Videos Using Bluetooth

    Send Pictures or Videos Using Bluetooth You can select several pictures, videos, or both and send them to someone’s phone or your computer using Bluetooth. 1. From home, tap Apps > Gallery  The Gallery app opens. 2. Tap the pictures or videos you want to share. ...
  • Page 217: Share Pictures Or Videos Via Additional Apps Or Social Media

     Follow the onscreen prompts to complete and send the files. For more information, see Bluetooth. Share Pictures or Videos via Additional Apps or Social Media From Gallery, you can share your pictures and videos from a variety of apps and social media sites, such as Facebook, Hangouts, Instagram, and more.
  • Page 218: Share Videos On Youtube

    4. Tap the screen, tap Share, and then tap the app you want to use. 5. Follow the prompts to complete the share. Share Videos on YouTube You can share your videos by uploading them to YouTube. Before you do this, you must create a YouTube account and sign in to that account on your phone.
  • Page 219: Camera Options And Settings

     To select multiple videos, touch and hold an image to turn on multiple select. Tap all the videos you want to include. 3. Tap Share, and then on the sharing menu, tap YouTube. 4. Enter the prompted information, such as description and tags, and select a privacy option. 5.
  • Page 220: Set Camera Options

     The camera viewfinder appears. 2. Tap  The camera switches type. Set Camera Options You can configure your camera’s settings to fit any situation and event. 1. From home, tap Apps > Camera  The camera viewfinder appears. 2. Tap Settings .
  • Page 221: Live Broadcasting

    Both cameras  Video size: Select a resolution. Use higher resolution for higher quality. Higher resolution videos take up more memory.  Video stabilization: Activate anti-shake. Anti‑shake helps to keep the focus steady when the camera is moving.  Grid lines: Display viewfinder grid lines to help composition when selecting subjects. ...
  • Page 222 1. From home, tap Apps > Camera  The camera viewfinder appears. 2. Tap Mode > Live broadcast. Note: You need to sign in to your Google Account and enable Live Broadcasting in your YouTube settings to use this feature. Live Broadcasting Options The following options are available: ●...
  • Page 223 1. From home, tap Apps > Camera  The camera viewfinder appears. 2. Tap Mode > Live broadcast. 3. Tap Invite and select contacts to share your live broadcast with. You will also have the option to share your live broadcast during recording and when you finish recording. 4.
  • Page 224 4. Tap Done to send invites. To share a Live broadcast: ■ After recording, tap Share and select a sharing method to share your live broadcast. Live Broadcast Settings Customize your Live Broadcasts. 1. From home, tap Apps > Camera ...
  • Page 225: Useful Apps And Features

    Useful Apps and Features The following topics detail many of your phone’s tools and features such as maps and navigation, calendar, clock, social networking apps, music, memos, and more. Sprint Zone Stay connected to all the latest news and information from Sprint. Included here are news, feedback, featured applications and tips/tricks for your device.
  • Page 226: Sprint Fun & Games

    Use Sprint Family Locator 1. From home, tap Apps > Sprint Family Locator 2. Tap Get Started (or Sign In if you already have an account) and follow the prompts to set up and use the app. Sprint Fun & Games Download new apps and games from Sprint.
  • Page 227: Sprint Music Plus

    Note: The first time you access a channel that requires a subscription, you will be prompted to purchase access. Touch Subscribe to purchase access, or touch Preview to see a preview of the selected channel. Sprint Music Plus With Sprint Music Plus and the Music Store, Ringtone Store, and Ringback Tone Store, you can purchase, download, and play music, ringtones, and ringback tones for your phone.
  • Page 228 1. From home, tap Apps > Calculator  The calculator app launches. 2. Tap onscreen keys for calculations.  Calculation results appear. Tip: To use the scientific calculator, make sure Auto rotate is turned on (notification panel > Auto rotate) and rotate the screen to the landscape orientation. Useful Apps and Features...
  • Page 229: Calendar

     Keys for the scientific calculator appear. Calendar Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps organize your time and reminds you of important events. Depending on your synchronization settings, your phone’s Calendar stays in sync with your Calendar on the Web, Exchange ActiveSync calendar, Google Calendar, and Outlook calendar.
  • Page 230 1. From home, tap Apps > Calendar  The Calendar app opens. 2. Tap New  The add event window opens. Useful Apps and Features...
  • Page 231 Enter an event title, start date/time, end date/time, etc., and then tap Save.  The event is added to your calendar. Selecting a Calendar ■ If you have more than one calendar, select a calendar by tapping the current Calendar on the Add Event screen.
  • Page 232: View Calendar Events

    Calendar application on your phone. For more information about creating and managing multiple Google Calendars, visit calendar.google.com.  Select Samsung Calendar to create an event that will sync with your Samsung account.  Select your Outlook or Exchange account to create an event that will sync with these account types.
  • Page 233: Share Calendar Events

    2. Tap a date and then tap an event.  The event details appear.  Tap the event to view details and edit the event. Share Calendar Events Once you have created a Calendar event, you can share it with others via a variety of methods. 1.
  • Page 234 2. Tap a date and then tap an event to see its details. 3. From the event details screen, tap Share. 4. Choose a Share as option (Event file (VCS) or Text). Useful Apps and Features...
  • Page 235: Sync Calendars

    5. Select a sharing method and follow the prompts to send the Event information. Sync Calendars You can select which calendars you’d like to sync on your phone, along with what types of information you want to sync. 1. From home, tap Apps >...
  • Page 236: Synchronize An Exchange Activesync Calendar

    2. Tap More > Manage calendars. 3. Select sync options by tapping ON/OFF next to each item.  The sync settings have been updated. Synchronize an Exchange ActiveSync Calendar If you have set up a Microsoft Exchange ActiveSync account on your phone, you can also synchronize Exchange ActiveSync calendar events on your phone.
  • Page 237: Clock

     If Microsoft Exchange ActiveSync doesn’t appear under the Accounts heading in the Settings menu, you do not have an Exchange ActiveSync account configured on the phone. For information about adding an account, see Add an Exchange ActiveSync Account. 2. If your Exchange ActiveSync account is set for synchronization, ON/OFF next to Sync Calendar will be ON Clock Your phone has a clock app that lets you set alarms, view time in time zones around the world, use a...
  • Page 238: Set Alarms

    2. Tap Date and time 3. Set available date and time options.  To set the date and time, tap ON/OFF to turn Automatic date and time off.  To select a time zone, tap ON/OFF to turn Automatic time zone off. ...
  • Page 239 1. From home, tap Apps > Clock > Alarm. 2. Set the alarm options, including time, days, and repeat pattern. For more options, tap Options. 3. When finished, tap Save.  You will see the alarm icon in the status bar. Phone at Alarm Time ●...
  • Page 240: World Clock

    World Clock The world clock lets you keep track of the current time in multiple cities around the globe. 1. From home, tap Apps > Clock > World Clock. 2. Tap a city, and then tap Add City to add it to your list. 3.
  • Page 241: Timer

    3. Tap Start to begin the timer. Galaxy Apps Discover apps designed exclusively for your Galaxy phone. Note: You must sign in to a Samsung account in order to download Galaxy Apps. ■ From home, tap Apps > Galaxy Apps...
  • Page 242 While viewing pictures in the Gallery, scroll up the screen to view more albums. Simply tap an album to view the photos or videos in that album. If you have downloaded any photos and videos, these will be placed in the All downloads album. 1.
  • Page 243: Google Hangouts

    Google Hangouts Hangouts is Google's instant messaging service. Use to communicate with other Hangout users, as well as for video calling. Log in to a Google account beforehand (see Google Account). Using Hangouts 1. From home, tap Apps > Google >...
  • Page 244: Google Maps

    3. Type a name, email, number, or circle, or select a contact from the list. 4. Type a message or tap to start a video chat.  A chat window or a video chat window opens.  Each time text is entered, the corresponding friend appears. ...
  • Page 245 View Maps of Specified Places Use Google Maps to locate and map a specific address or destination. 1. From home, tap Apps > Maps  Google Maps opens. Note: The first time you access Maps, you may be prompted to accept the Terms of Service and Privacy Policy.
  • Page 246: Google Play Movies & Tv

    3. Enter an address, city, facility name, etc., and then tap a candidate in the results list.  A map of the specified location opens. Google Maps Options ● Viewing Current Location: From the Maps app, tap ● Obtain Useful Area Information for Current Location: Tap the Search field, enter the information you are looking for, and then tap a result to view it.
  • Page 247: Google Play Music

    Google Play Music Use the Google Play Music app to browse, shop, and play back songs purchased from Google Play as well as songs you have loaded from your own music library. The music you choose is automatically stored in your Google Play Music library and instantly ready to play via streaming or download. Note: For information about loading music onto your phone, see Transfer Files Between Your Phone and Computer.
  • Page 248 Feature Description Elapsed time Amount of time the song has been playing. Forward Play the next song. Music image/album name Display music images and album names (if available). Music List View current playlist or queue Music title/artist Displays music title and artist (if available). Options menu Access the options menu.
  • Page 249 Feature Description Repeat the current song or play the next song queued. Repeat/play next Shuffle the current playlist or queue. Shuffle playlist The length of the song. Song length Create Playlists in Google Play Music Organize music into playlists to fit every occasion. 1.
  • Page 250: Google Search

     The music is added to the playlist. Google Search Search information saved on the phone and in phone applications as well as on the Internet. Use Google Search Type search terms in the Google Search bar to find information on your phone and around the globe. 1.
  • Page 251: Use Google Voice Search

    2. Type your search keywords and tap Search  Search results appear.  To search by voice, tap in the search bar and speak your search terms. Google Search Options ● Changing Search Information: In the search results window, tap Menu >...
  • Page 252: Facebook

    1. From home, tap Apps > Google > Voice Search  The Voice Search window opens. 2. Speak your search terms.  Search results appear. Facebook Post updates, read what your friends are up to, upload pictures and check-ins, and more with on-the-go Facebook access.
  • Page 253: Instagram

    2. If you have a Facebook account, enter your user ID and password, and then tap Log in. – or – To create a new Facebook account, tap Sign Up for Facebook, tap Continue, and then follow the instructions.  You are signed in to Facebook. Instagram Capture and share photos and videos with your friends.
  • Page 254: Microsoft Excel

    Install Messenger 1. From home, tap Apps > Social > Messenger 2. Tap Download, and then follow the prompts to accept access requirements and update the app. Use Messenger 1. From home, tap Apps > Social > Messenger 2. Follow the prompts to log in with your Facebook account. See Facebook. Microsoft Excel Create and share spreadsheets quickly and easily with Microsoft Excel.
  • Page 255: Microsoft Word

    Exclusive to Galaxy owners, Milk Music is a radio service that gives you more of the music you love, curated by top DJs and industry pros and all for free. 1. From home, tap Apps > Samsung > Milk 2. Read the Terms and Conditions and Privacy Policy, and then tap I agree to continue.
  • Page 256: Play Music

    Note: For information about loading music onto your phone, see Transfer Files Between Your Phone and a Computer. When you close the Music screen, playback will continue in the background, so you can listen to music while you use other features of your phone. When music is playing in the background, you can access playback controls from the notification panel.
  • Page 257: Use Playlists

    2. Scroll through the list and tap a song to begin. While playing music, use these controls:  to pause playback. To start playback again, tap  to move to the previous song. Tap to move to the next song. ...
  • Page 258 3. From home, tap Apps > Music. 4. Tap the drop-down list in the upper left corner, tap Playlists, and then use these options:  Tap an existing playlist to play its songs.  Create playlist to create a new playlist. •...
  • Page 259: My Files

    My Files allows you to manage your sounds, images, videos, Bluetooth files, Android files, and other data in one convenient location. This application allows you to launch a file if the associated application is already on your phone. 1. From home, tap Apps > Samsung > My Files 2. Folders display, including: ...
  • Page 260: S Health

    Read and agree to the terms and conditions, and then tap Next.  Sign in to your Samsung account if you have not already done so. You must sign in to a Samsung account to set and save goals, and use other advanced S Health features.
  • Page 261 Before You Start Exercising This app can be used to monitor your exercise. While moderate physical activity, such as brisk walking, is safe for most people, health experts suggest that you talk with your doctor before you start an exercise program, particularly if you have any of the following conditions: ●...
  • Page 262: S Note App

    The S Note app helps you create, edit, and manage all the notes on your phone. Sign in to your Samsung account to access your notes in S Note from any device. With S Note, create content by typing, writing, drawing, and even recording voice, video, or taking pictures.
  • Page 263: S Voice

    ● Text: Type text using the keyboard. Tap once to select Text mode. ● Undo: Undo the last action. ● Redo: Redo the last action. ● Save: Name and save the note. ● More: View more options for the note. View Action Memos You can view S Notes and Action memos together, or you can narrow your view to Action memos.
  • Page 264: Samsung Pay

    Use Samsung Pay at your favorite places—it’s accepted nearly anywhere you can swipe a credit card or self-pay. Whether you’re stocking up the pantry, adding to your wardrobe or grabbing a cup of coffee, Samsung Pay is the only mobile payment system to work in 90% of U.S. retail locations, with more being added every day.
  • Page 265: Sidesync

    SideSync SideSync is a PC-Mobile solution that enables the screens, windows, and data to be shared easily between a PC and Samsung Android Device. Use SideSync The first time you use SideSync, you will be prompted to update the app.
  • Page 266: Video

    Video Play videos stored on your phone, or from your other devices (you must sign in to your Samsung account to play videos synced from your other devices). 1. From home, tap Apps > Video 2. Scroll through the videos stored on your phone. After a few seconds, each video thumbnail begins playing a preview of the clip.
  • Page 267 Make a Voice Recording 1. From home, tap Apps > Samsung > Voice Recorder 2. Tap the drop-down list in the upper left corner to choose the appropriate recording mode:  Standard: This recording mode picks up any sounds detected by the microphones.
  • Page 268 Trim: Tap to open the trim tool, which allows you to trim down the recording using sliders. Share a Voice Recording 1. From home, tap Apps > Samsung > Voice Recorder 2. Tap Recordings , and then touch and hold on a recording to display options.
  • Page 269: Youtube

     Write to Voice Label: You can save the voice recording to a Voice Label via NFC. Voice Recorder Options 1. From home, tap Apps > Samsung > Voice Recorder 2. Tap Recordings to view a list of recordings. 3. Tap More for options: ...
  • Page 270 1. From home, tap Apps > YouTube  The YouTube app launches. 2. Search through the YouTube channels and tap a video you want to see.  The video plays on your phone screen.  Tap the screen to pause or resume play while watching. Post a Video to YouTube You can post videos to your YouTube account from your phone.
  • Page 271: 1Weather

     The YouTube app launches. 2. Tap Account  Your account menu appears. 3. Tap Upload to select a video from your phone.  Enter a title, description, and tags, and select a privacy setting. 4. Tap Upload  The video is uploaded to your YouTube channel. 1Weather Check weather and forecasts with 1Weather: Widget Forecast Radar, which combines a groundbreaking UI with a power set of weather tools.
  • Page 272: Lookout

    ■ From home, tap Apps > App Spotlight Lookout Lookout Mobile Security provides key security options, such as anti-virus and anti-malware technology, a lost and stolen device locater service, an application privacy adviser, and a backup service. 1. From home, tap Apps >...
  • Page 273: Pages Manager

    Use Pages Manager ■ From home, tap Apps > Social > Pages Manager Samsung+ Get live help, discover new features, and unlock promotions for your Samsung device. ■ From home, tap Apps > Samsung+ Samsung Gear Manage your Samsung Gear wearable devices.
  • Page 274: Connectivity

    Connectivity The following topics address your phone’s connectivity options, including USB file transfer and tethering, Wi-Fi, Bluetooth, IR connectivity, and more. Transfer Files Between Your Phone and a Computer You can use the supplied USB connector to connect your phone directly to your computer and transfer music, pictures, and other content files.
  • Page 275  Insert the USB end of the cable into an available USB port on your computer. You may need to remove the USB cable from the charging head to access it. Note: The first time you attach the phone to a computer, the device driver software will automatically install on the computer.
  • Page 276: Wi-Fi

    Wi-Fi Wi-Fi provides wireless Internet access over distances of up to 300 feet. To use your phone’s Wi-Fi, you need access to a wireless access point or “hotspot.” The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and other objects through which the signal passes.
  • Page 277 2. Tap ON/OFF to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.  To disable Wi-Fi, tap ON/OFF again. 3. Tap a Wi-Fi network to connect, enter the password (if it is not an open network), and then tap Connect.
  • Page 278: Wi-Fi Settings

    Note: The next time your phone connects to a previously accessed secured wireless network, you will not be prompted to enter the password again, unless you reset your phone to its factory default settings or you instruct the phone to forget the network. Wi-Fi Settings Use the Wi-Fi settings menu to manually set your Wi-Fi connection options.
  • Page 279: Disconnect Wi-Fi

     To disable Wi-Fi, tap ON/OFF again. 3. Tap More > Advanced.  The advanced Wi-Fi settings menu appears. 4. Configure your Wi-Fi settings.  Your Wi-Fi settings changes are saved. Disconnect Wi-Fi You may want to remove a connected Wi-Fi network. 1.
  • Page 280: Wi-Fi Direct

     The Wi-Fi settings menu appears. 2. Press and hold the name of the connected access point, and then tap Forget network.  Wi-Fi is disconnected and the network settings are removed.  After “forgetting” an access point, you need to enter the correct password (and other network settings, if required) to reconnect.
  • Page 281  The Wi-Fi settings menu appears. 2. Tap ON/OFF to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. 3. Tap Wi-Fi Direct.  The Wi-Fi Direct settings menu appears. ...
  • Page 282: Bluetooth

    4. If a device is found, tap the device entry to connect.  If connected via Wi-Fi, you will see a confirmation. Follow the prompts. 5. Accept the connection on the other device.  The phone is connected via Wi-Fi Direct. ...
  • Page 283: Enable Bluetooth

    Function Description Listen to music, etc., wirelessly. Audio output Call hands-free, using Bluetooth-capable hands-free devices and headsets. Hands-free calls Exchange data with Bluetooth devices. Data exchange Enable Bluetooth Use the settings menu to enable or disable your phone’s Bluetooth capabilities. ●...
  • Page 284: Pair Bluetooth Devices

    2. Tap ON/OFF to turn Bluetooth on.  Bluetooth is enabled.  To disable Bluetooth, tap ON/OFF again. Tip: You can also turn Bluetooth on or off with the Quick settings button in the notification panel. Drag the status bar down to display the notification panel and then tap Bluetooth to turn Bluetooth on or off. Note: Turn off Bluetooth when not in use to conserve battery power, or in places where using a wireless phone is prohibited, such as aboard an aircraft and in hospitals.
  • Page 285 1. From home, tap Apps > Settings > Bluetooth  The Bluetooth settings open.  Nearby devices that are visible or discoverable appear in the “Available devices” list.  If a target device is not detected, tap Scan to search again. 2.
  • Page 286: Connect To A Paired Bluetooth Device

    Unpairing from a Paired Device 1. From the Bluetooth settings menu, tap Settings next to the paired device you wish to unpair. 2. Tap Unpair.  The device is unpaired from your phone. To make another connection with the device, you will need to pair again.
  • Page 287: Share Information Using Bluetooth

    1. From home, tap Apps > Settings > Bluetooth  The Bluetooth settings open.  Paired Bluetooth devices appear in the “Paired devices” list. 2. Tap a device from the “Paired devices” list.  Your phone connects to the paired device. The pairing and connection status is displayed below the device’s name in the Bluetooth devices section.
  • Page 288 ● Audio files The instructions below illustrate sharing information via Bluetooth by describing how to share a contact. Sending Contacts Data via Bluetooth Note: Your phone must be paired with another Bluetooth-enabled device in order to send information. 1. From home, tap Apps >...
  • Page 289: Receiving Data Via Bluetooth

    3. Tap More > Share contact > Bluetooth. 4. Tap a paired device to receive the data.  The contact information is sent.  If you see a message to confirm, follow the prompts. Receiving Data via Bluetooth Note: Your phone must be paired with another Bluetooth-enabled device in order to send information. 1.
  • Page 290 2. Tap Accept.  The file is sent to your phone.  When your phone receives a file, you will see a notification. To open the file immediately, drag the status bar down to display the notification panel, and then tap the notification. ...
  • Page 291: Global Services

    Global Services With your phone and global roaming service from Sprint Worldwide Wireless Service, you can make phone calls and use wireless data services around the globe on compatible CDMA and GSM/UMTS networks. For a country-specific travel guide, select your phone and destination from sprint.com/traveltips. Set the Communications Method for Global Use Select a communications method for an overseas carrier as needed.
  • Page 292: Select A Carrier

    2. Tap Network mode > CDMA / LTE/CDMA / GSM/UMTS / Automatic.  The communications method is set.  At the time of purchase, your phone’s default mode of Automatic is set. This allows global usage and normally will not need to be changed. Select a Carrier You can select a specific local carrier to use when traveling internationally.
  • Page 293: Activate Sprint Worldwide Service On Your Account

    3. Tap an available network.  The selected carrier is set.  To select automatically to an appropriate carrier (default), tap Choose automatically.  To search for all available networks, tap Search networks. Activate Sprint Worldwide Service on Your Account Before using your phone in global roaming mode, you must activate Sprint Worldwide service.
  • Page 294: Enable Global Roaming Mode

    1. Insert the removal tool into the hole on the SIM tray, and push until the tray pops out. 2. Place the SIM card on the tray, and slide the tray back into the slot. Caution: Make sure that the card’s gold contacts face down into the device and that the card is positioned as shown.
  • Page 295 2. Tap Data Roaming. 3. Tap Roaming network. Global Services...
  • Page 296: Make And Receive Worldwide Calls

    4. Tap Home only or Automatic.  The selected roaming method is set. 5. Tap Roaming guard. 6. Select roaming guard options for each category.  The selected options are set. Make and Receive Worldwide Calls When travelling on international networks, you can place and answer calls as you would on the Sprint network (see Place and Answer Calls), although some additional instructions may be required to place a...
  • Page 297: Sprint International Voicemail Service

    call. Some features and services are not available in all countries. For more information on services that are available while roaming, visit sprint.com/sww. Make Calls Using Plus (+) Code Dialing Placing calls from one country to another country is simple with the Plus (+) Code Dialing feature. When placing international calls, you can use Plus Code Dialing to enter the appropriate international access code for your location (for example, 011 for international calls placed from the United States).
  • Page 298: Set Up Your Voicemail Access Number For International Use

    Set Up Your Voicemail Access Number for International Use To simplify accessing your Sprint Voicemail while traveling, you can set up your voicemail access number as a Contacts entry. This will make it faster and easier to access your messages while roaming internationally.
  • Page 299: International Data Roaming

    International Data Roaming Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing when traveling in countries in which Sprint offers data service. Data services are available on both CDMA and GSM/UMTS networks. Check sprint.com/traveltips sprint.com/sww to determine the services available where you are traveling.
  • Page 300 ● First try powering your phone off and then back on; this will force your phone to reregister with the network. ● Try manually selecting another network. Information for selecting networks can be found in the phone guide. If neither of these actions resolves your issue, you will need to contact customer service (see below). When calling to report an issue, the following information will be beneficial in trying to resolve your issue as quickly as possible: ●...
  • Page 301 Country From Landline Phone Mexico 001-877-294-9003 Trinidad and Tobago 1-800-201-7545 United Kingdom 0808-234-6616 Note: This toll free service is available on ordinary landline phones and some public pay phones. This service does not cover any hotel access charges. Global Services...
  • Page 302: Settings

    Settings The following topics provide an overview of items you can change using your phone’s Settings menus. Basic Settings ■ to access your phone’s settings menu. From home, tap App > Settings The table below outlines the top-level settings categories. Category Description Wi-Fi Calling...
  • Page 303: Access Settings

    Set accessibility options such as screen magnification, hearing aid Accessibility compatibility, etc. Accounts Set up accounts such as Samsung, Google, and more. Set up backup options for your phone, as well as resetting the phone to its Backup and reset factory defaults.
  • Page 304  The settings menu opens. Customize Quick Settings At the top of the main settings menu is a section of Quick settings. You can include up to nine primary settings options in the Quick settings menu. To customize Quick settings: From home, tap Apps >...
  • Page 305: Wi-Fi Calling Settings

    2. Tap Edit. 3. Check or uncheck options to include in Quick settings. The counter at the top right corner indicates how many items have been selected out of the maximum of 9. 4. Tap the Back key to return to the main settings menu. Wi-Fi Calling Settings Wi-Fi Calling uses Wi-Fi networks to help improve voice and data coverage.
  • Page 306 2. Follow the prompts to set up Wi-Fi Calling.  Wi-Fi Calling is set up.  You will see the Wi-Fi Calling icon in the status bar when Wi-Fi Calling is active and you are connected to a saved Wi-Fi network. ...
  • Page 307: Wi-Fi Settings Menu

    2. Tap ON/OFF to turn Wi-Fi Calling off. Wi-Fi Settings Menu The Wi-Fi settings menu lets you turn Wi-Fi on or off, set up and connect to available Wi-Fi networks, and configure advanced Wi-Fi options. For more information about using Wi-Fi, see Wi-Fi. 1.
  • Page 308  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.  To disable Wi-Fi, tap ON/OFF again. 3. Tap a Wi-Fi network, enter the password, and tap Connect.  Your phone is connected to the selected Wi-Fi network. ...
  • Page 309: Bluetooth Settings

    Smart Network Switch Smart network switch lets your phone automatically switch to the wireless network data connection when the current Wi-Fi connection is unstable. 1. From the Wi-Fi settings menu, tap More > Smart network switch. 2. Tap On to enable the feature. Advanced Wi-Fi Settings The advanced Wi-Fi settings menu lets you set up and manage wireless access points.
  • Page 310 Access Bluetooth Settings ■ From home, tap Apps > Settings > Bluetooth  The Bluetooth settings open. Bluetooth Settings Options ● Enable Bluetooth: In Bluetooth settings, tap ON/OFF to enable.  When enabled, confirmation appears for your phone to be discoverable by other devices. Follow the prompts.
  • Page 311: Hotspot Settings

    ● Enable Service from Paired Device: From Bluetooth settings, tap Settings next to a paired device name, and then tap the listing under Use for.  If a confirmation prompt appears, follow the prompts.  This setting is available when Bluetooth is enabled. ...
  • Page 312: Configure Hotspot

    Note: Turning on Hotspot will turn off Wi-Fi. Configure Hotspot Set up Hotspot to your preferences. 1. From home, tap Apps > Settings > Mobile Hotspot 2. Tap More to set these options:  Configure Hotspot: • Network name: View and change the name of your mobile hotspot. •...
  • Page 313: Allowed Devices

    • IP address: View the default IP address, or tap to enter a valid IPv4 address. • Subnet mask: View the default subnet mask, or tap to enter a subnet mask. • DHCP: Tap to enable or disable DHCP. When DHCP is enabled, your phone assigns IP addresses to devices that connect to Hotspot.
  • Page 314: Airplane Mode

    2. Tap More > Allowed Devices. 3. Tap Add, and then enter the other device’s Device name and MAC address. Consult the other device’s settings to find these details. 4. Tap OK to add the device to the Allowed devices list. Airplane Mode When you enable Airplane mode, your phone disconnects from all networks, meaning you cannot use make calls, send or receive messages, or access the Internet.
  • Page 315: Data Usage Settings

    1. From home, tap Apps > Settings > Airplane mode 2. Tap ON/OFF to enable Airplane mode. Note: You can also enable or disable Airplane Mode through the notification panel quick settings (drag down the status bar and tap Airplane mode > Turn on), or through the Power key (press and hold the Power key and then tap Airplane mode >...
  • Page 316 ■ From home, tap Apps > Settings > Data usage  The data usage window opens. Data Usage Settings Options ● Mobile Data: Tap ON/OFF next to Mobile data. ● Limit mobile data usage: Tap ON/OFF next to Limit mobile data usage, and then drag the horizontal limit slider up or down to set the data usage limit.
  • Page 317: Mobile Networks Settings

     Help: View help topics on data usage. Mobile Networks Settings The Mobile networks settings menu allows you to configure your mobile network connections. Set options for network selection and data service. 1. From home, tap Apps > Settings > Mobile networks 2.
  • Page 318: Nfc And Payment

     Access Point Names: View, configure, and add access point names (APNs) for your phone’s data connection.  Network operators: View mobile network operator information for international GSM networks. NFC and Payment NFC and payment uses the Near-Field Communication (NFC) feature of your phone. You can send information using NFC, including payment through mobile payment services at businesses that support this function.
  • Page 319 Enable NFC and Android Beam 1. From home, tap Apps > Settings > NFC and payment 2. Tap ON/OFF to enable NFC. Settings...
  • Page 320 3. Tap Android Beam, and then tap ON/OFF to enable Android Beam..  NFC and Android Beam are enabled. Tap and Pay With your phone and a payment app, you can use your phone to pay for items by tapping it to an item at the point-of-purchase.
  • Page 321: More Connection Settings

    2. Tap Tap and pay.  Tap and pay payment apps you have installed are display.  Available options depend on the payment app(s) you have set up on your phone. More Connection Settings The More connection settings menu provides access to additional network options, such as default messaging app, VPN, mobile networks, and printers (if available).
  • Page 322: Tethering Settings

    Access More Connection Options 1. From home, tap Apps > Settings > More connection settings 2. Set items.  Your settings are saved and implemented. Tethering Settings Use Tethering to share your device’s Internet connection with a computer that connects to your device via USB cable or by Bluetooth.
  • Page 323: Printing

    1. From home, tap Apps > Settings > More connection settings 2. Tap Tethering and choose an option:  Bluetooth tethering: Pair your device with the computer via Bluetooth. Consult the computer’s documentation for more information about configuring your computer to pair via Bluetooth.
  • Page 324 Add a Printer Before you can print to a printer, you must add and set it up on your phone. You will need to know the IP address of the printer; consult the printer’s documentation for this information. 1. From home, tap Apps >...
  • Page 325: Set Up A Printer

    5. Tap More > Add printer > Add printer (or , depending on the plug-in), and then enter a name and the IP address of the printer. Set Up a Printer Add a printer to a print service and configure settings. Note: Below settings are examples only.
  • Page 326 1. From the Printing settings screen, select a print service from the list. 2. Tap ON/OFF to turn the service on. The service must be on to add a printer. Settings...
  • Page 327: Mirrorlink

    3. Tap More > Add printer and follow the prompts to add a printer. 4. Tap More > Printer settings to configure printer options. Available options may vary depending on the type of printer, and not all printers support all options. MirrorLink Mirror your phone’s display on your car’s entertainment and information screen using a USB connection.
  • Page 328: Virtual Private Networks (Vpn)

    2. From home, tap Apps > Settings > More connection settings > MirrorLink. 3. Tap Connect to vehicle via USB. Virtual Private Networks (VPN) From your phone, you can add, set up, and manage virtual private networks (VPNs) that allow you to connect and access resources inside a secured local network, such as your corporate network.
  • Page 329: Set Up Secure Credential Storage

    Before you can initiate a VPN connection, your phone must first establish a Wi-Fi or data connection. For information about setting up and using these connections on your phone, see Browser Turn Wi-Fi On and Connect to a Wireless Network. Set Up Secure Credential Storage If your network administrator instructs you to download and install security certificates, you must first set up the phone’s secure credential storage.
  • Page 330 3. Enter a new password (at least eight characters without any spaces) for the credential storage, scroll down and confirm the password, and then tap OK. 4. Select your display option for notifications on the lock screen, and then tap Done. ...
  • Page 331: Add A Vpn Connection

    6. Tap Trust agents, and then tap your preferred system and user credentials.  Your secure credentials storage is set. You can then download and install the certificates needed to access your local network. Your network administrator can tell you how to do this. Add a VPN Connection Use the More connection settings menu to add a VPN connection to your phone.
  • Page 332 2. Tap More > Add VPN, and then enter the information for the VPN you want to add.  Information may include Name, Type, Server address, PPP encryption (MPPE), and advanced options.  Set up all options according to the security details you have obtained from your network administrator.
  • Page 333: Connect To A Vpn

     The VPN settings window appears. Connect to a VPN 1. From the VPNs section of the VPN setting window, tap the VPN that you want to connect to. 2. When prompted, enter your login credentials, and then tap Connect. ...
  • Page 334 Disconnect from a VPN 1. Drag the status bar down to open the notification panel. 2. Tap the VPN connection to display the VPN connection window. www.galaxynote5manual.com Settings...
  • Page 335: Default Messaging App Settings

    3. Tap Disconnect to disconnect from the VPN.  Your phone disconnects from the VPN.  When your phone has disconnected from the VPN, you will see a VPN disconnected icon in the notification area of the status bar. Default Messaging App Settings If you have multiple messaging apps installed on your phone, you can choose the app your phone uses for messaging.
  • Page 336: Sounds And Notifications Settings

    2. Choose a messaging app.  The default messaging app is set. Note: If you choose a default messaging app other than Messages (for example, Google Hangouts or Messaging Plus), you will not be able to use the standard Messages app unless you restore it as the default messaging app.
  • Page 337: Volume

    1. From home, tap Apps > Settings > Sounds and notifications 2. Tap Sound mode, and then choose a mode:  Sound: Your phone uses the sounds, vibrations, and volume levels you have chosen in Sound settings for notifications and alerts. ...
  • Page 338 Note: You can also set System volume from the home screen by pressing the Volume key. 1. From home, tap Apps > Settings > Sounds and notifications 2. Tap Volume and then drag the sliders to set the default volume for: ...
  • Page 339: Ringtones And Sounds

    Ringtones and Sounds Choose a ringtone for incoming calls. 1. From home, tap Apps > Settings > Sounds and notifications 2. Tap Ringtones and sounds for options:  Ringtone: Select a default ringtone.  Default notification sound: Choose a default sound for notifications. ...
  • Page 340: Add A Ringtone

     Email notifications: Tones play and/or the phone vibrates when new emails arrives.  Touch sounds: Tones play when you tap the screen to make selections.  Dialing keypad tone: Tones play when you tap keys on the phone keypad. ...
  • Page 341: Vibrations

    Vibrations Choose vibrations to play for notifications, such as for incoming calls, new messages, and event reminders. 1. From home, tap Apps > Settings > Sounds and notifications 2. Tap Vibrations for options:  Vibration intensity: Choose the intensity of vibrations. ...
  • Page 342: Sound Quality And Effects

     Vibration feedback: The phone vibrates when soft keys are tapped and for certain software actions.  Keyboard vibration: The phone vibrates when you tap the keyboard. Sound Quality and Effects Select options for sound quality while headphones or compatible Bluetooth headsets or speakers are connected.
  • Page 343: Notifications

     UHQ Upscaler: Enhance the sound quality of music and videos when wearing compatible earphones (not included).  SoundAlive+: Recreate the effect of rich surround sound.  Tube Amp Pro: Simulate the soft timbre of a tube amplifier. Note: Sound effects are only available while headphones or a compatible Bluetooth headset is connected.
  • Page 344 Display Setting Description Set the display brightness. Brightness Set a default font and font size. Font Change the screen layout to accommodate operating your device with One-handed operation one hand. Set a screen timeout duration. Screen timeout Note: Longer durations discharge the battery more quickly Smart stay Set the phone display to stay on for as long as you are looking at it.
  • Page 345: S Pen Settings

     One-handed operation: Change the screen layout to accommodate operating your device with one hand.  Screen timeout: Turn the screen off after a set amount of time.  Smart stay: Keep the screen on while you are looking at it. ...
  • Page 346: Motions And Gestures

     S Pen alerts: Tap the check box to set your device to sound an alert and show a pop-up if you forget to attach the S Pen and walk away from it with your device.  Turn off pen detection: Turning off pen detection when the pen is attached can extend battery life.
  • Page 347: Applications Settings

    Applications Settings View information and configure settings for all apps on your phone. The Application manager and Default applications menus are located here. Access Applications Settings 1. From home, tap Apps > Settings > Applications 2. Scroll down to Application settings to see all of the pre-loaded apps. Tap on an app to view and configure its settings.
  • Page 348: Application Manager

    Application Manager Check installed applications and running applications. Items that can be checked in the Application manager are as follows. Apps Setting Description Downloaded Check downloaded apps. Running Check running apps. Check all apps. Disabled Check disabled apps. Tab is only available if you have disabled apps. Access the Application Manager 1.
  • Page 349: Default Applications

    2. Tap Application manager. 3. Tap items to view details.  Check your application settings condition and access additional options. Note: Depending on the app and its location, you may be able to force the app closed, uninstall or disable the app, clear cache and data, and more.
  • Page 350: Calendar Settings

    2. Tap Default applications. 3. Tap each default setting to see what services or applications are available to set as the default.  Home: Choose a default home screen mode.  Messages: Choose a default app for messaging.  Clear defaults: Tap Clear to clear any defaults you may have set during phone use, such as Gallery to open a picture or Chrome to launch a Web link.
  • Page 351 1. From home, tap Apps > Settings > Applications 2. Tap Calendar to configure these options:  First day of week: Choose a day to start each calendar week.  Show week numbers: Enable or disable display of week numbers on the calendar. ...
  • Page 352: Camera Settings

    • Notification sound: Choose a sound for calendar event notifications. • Vibration: Enable or disable vibration, to play for calendar event notifications.  Set default reminders: Set default reminders for Events and All-day events.  Lock time zone: When enabled, event times will be locked to the time zone you select. Times and dates will not change, even if you travel to another time zone.
  • Page 353: Contacts Settings

     Video stabilization: Activate anti-shake. Anti-shake helps to keep the focus steady when the camera is moving (rear camera only).  Grid lines: Display viewfinder grid lines to help composition when selecting subjects.  Location tags: Attach a GPS location tag to the photo. ...
  • Page 354: Email Settings

    2. Tap Contacts to configure options:  Import/Export contacts: Import contacts from your phone’s internal memory and export contacts to your phone’s internal memory.  Contacts to display: Choose contacts to display in Contacts. You can choose only contacts from your phone’s memory, or from an account, or choose other sources. You can also create a customized list of contacts to display.
  • Page 355 General Email Preferences 1. From home, tap Apps > Settings > Applications 2. Tap Email to configure options. General email settings, which affect all email accounts, include:  Manage accounts: Configure options for specific accounts. Available settings depend on the type of account.
  • Page 356  Notifications: Notifications for new emails display in the status bar. When disabled, you can control notifications for each of your email accounts individually in the account’s settings.  Spam addresses: Create and maintain a list of email addresses and domains to automatically block emails from those senders.
  • Page 357: Internet Settings

     Auto download attachments: Choose whether the phone automatically downloads email attachments when you are connected to Wi-Fi. You might use this option to control how and whether you use your plan’s data services to download attachments.  Sync schedule: Set a sync schedule for email, such as choosing different sync options for peak days or times, or when roaming.
  • Page 358 1. From home, tap Apps > Settings > Applications 2. Tap Internet to configure options:  Homepage: Choose a homepage to display when you launch Internet.  Default search engine: Choose a default search engine.  Auto fill profile: Manage your Auto fill profile. ...
  • Page 359: Messages Settings

    Messages Settings The messages settings menu lets you control options for your text and MMS messages including message limits, size settings, and notifications. Tip: You can also access Message settings from the Messages app. From home, tap Messages > More > Settings. 1.
  • Page 360  Notifications: When turned on, notifications for new messages display in the status bar. Tap ON/OFF to turn the setting on, and then configure options: • Notification sound: Choose a sound to play for new message notifications. • Vibrations: Choose whether vibration plays along with the sound for new message notifications.
  • Page 361: Music Settings

    • Emergency alerts: Choose types of messages to receive. You can enable or display any of the message types, except for Presidential Alert. You can also choose to receive emergency alert test messages. Important: The Commercial Mobile Alert System (CMAS) system provides the government the ability to send geographically targeted notifications of emergencies, such as threats to public safety, severe weather events, a hazardous material spill or a missing child in the phone user’s area.
  • Page 362: Phone Settings

    2. Tap Music to configure settings:  Play speed: Touch and drag the slider to set the default speed for music playback.  Music auto off: Choose a time period for music to play, after which Music will close.  Smart volume: Automatically adjust the volume of all songs to an equal level.
  • Page 363 2. Tap Phone to configure options:  Swipe to call or send messages: Make calls or send messages by swiping right or left across a contact’s information in Contacts, or a log item in the Phone app.  Only contacts with devices: Show contacts with phone numbers and hide other contacts. ...
  • Page 364: S Voice Settings

    • Call connect tone: The phone plays a tone when the other caller answers a call. • Call end tone: The phone plays a tone when the other caller ends the call. • Notify during calls: Notifications for alarms and new messages play during calls. When disabled, these notifications will be muted during a call.
  • Page 365 1. From home, tap Apps > Settings > Applications 2. Tap S Voice to configure options:  Voice wake-up: When turned on, you can launch S Voice by speaking a wake-up command.  Wake up in secured lock: Make calls, take pictures, play music, or perform tasks via S Voice using voice commands without unlocking your phone.
  • Page 366: Weather Settings

     Home address: Configure your home address.  Erase Data: Erase the data you have stored on the server and restore the default S Voice settings.  Help: View information about using S Voice.  About S Voice: View S Voice version information. Weather Settings Configure weather settings for use with the lock screen and the Calendar app.
  • Page 367: Wallpaper

     Unit: Select Celsius or Fahrenheit.  Auto refresh: Choose how often weather information is updated.  Use current location: Use your phone’s current location to get local weather information.  Weather notifications: Receive notifications when there is a chance of rain, snow, or hail. ...
  • Page 368: Themes

    3. Tap a wallpaper to preview it. 4. Tap Set as wallpaper to set the selected wallpaper for the screen or screens. If you have selected an image from Gallery, tap Done to apply it as wallpaper.  Your wallpaper is changed. Note: Tap ON/OFF next to Wallpaper motion effect to allow the wallpaper to shift slightly as you move the device, creating a 3D effect.
  • Page 369 – or – Touch and hold an empty area on a home screen, and then touch Themes. 2. Tap a theme to view it. 3. To find other themes, tap Theme store. 4. To download a theme, tap the theme, and then tap Download. 5.
  • Page 370: Lock Screen And Security Settings

    Lock Screen and Security Settings The lock screen settings let you set your method for unlocking your phone, customize lock screen options, determine whether to show tips for unlocking the phone, and enter your owner information to be displayed on the lock screen. The Security settings let you set encryption options, password visibility, administrator settings, and credential storage options.
  • Page 371: Screen Lock

    Access Lock Screen and Security Options ■ From home, tap Apps > Settings > Lock screen and security  The lock screen and security menu opens. Screen Lock You can increase the security of your phone by creating a screen lock. When enabled, you have to draw the correct unlock pattern on the screen, enter the correct PIN, enter the correct password, or scan your fingerprint to unlock the phone’s control keys, buttons, and touchscreen.
  • Page 372 Access Screen Lock Settings 1. From home, tap Apps > Settings > Lock screen and security  The lock screen and security menu opens. 2. Tap Screen lock type.  The Screen lock settings menu opens. Settings...
  • Page 373 Use Swipe to Unlock the Screen ■ From the Screen lock type menu, tap Swipe to save the setting.  The screen lock is set. Use a Screen Unlock Pattern 1. From the Screen lock type menu, tap Pattern. 2. Draw the screen unlock pattern by connecting at least four dots in a vertical, horizontal, or diagonal direction.
  • Page 374  The phone records the pattern. 3. Tap Continue. 4. When prompted, draw the screen unlock pattern again, and then tap Confirm.  The screen unlock pattern is saved. 5. Enter a backup PIN, tap Continue, re-enter the PIN, and tap OK to save your screen unlock pattern.
  • Page 375  The screen lock is set.  If you fail to draw the correct unlock pattern on the screen after five attempts, you will be prompted to wait for 30 seconds before you can try again. Note: If you do not want the unlock pattern to display on the screen when you unlock it, from home, tap Apps >...
  • Page 376 Use a Screen Unlock PIN 1. From the Screen lock type menu, tap PIN. 2. Enter a PIN, tap Continue, re-enter your PIN, and tap OK to save the setting.  The screen lock is set  If you fail to enter the correct PIN after five attempts, you will be prompted to wait for 30 seconds before you can try again.
  • Page 377: Disable The Screen Lock

    2. Enter a password with at least 4 characters, including at least one letter, tap Continue, and then enter your password again to confirm it.  The screen lock is set.  If you fail to enter the correct password after five attempts, you will be prompted to wait for 30 seconds before you can try again.
  • Page 378 1. From home, tap Apps > Settings > Lock screen and security  The lock screen and security menu opens. 2. Tap Screen lock type.  The Screen lock settings menu opens. 3. Draw your unlock screen pattern, enter your PIN or password, or scan your fingerprint. www.galaxynote5manual.com Settings...
  • Page 379: Device Security

    4. Tap None.  The screen lock is disabled. Device Security Configure security for your phone. 1. From home, tap Apps > Settings > Lock screen and security  The lock screen and security menu opens. 2. Tap ON/OFF next to Unknown sources to enable installation of non‑Google Play applications. Warning: Enabling installation of third-party applications can cause your device and personal data to be more vulnerable to attacks by unknown sources.
  • Page 380 Make passwords visible: Display password characters briefly as you type them.  Security policy updates: Automatically or manually check for security policy updates.  Send security reports: Send security reports to Samsung via Wi-Fi for threat analysis.  Device administrators: Manage your device administrators and application installation privileges.
  • Page 381: Privacy And Safety

    Note: To view Trust agents, set up a screen lock (Password, PIN, Pattern, or Fingerprint). For more information, see Screen Lock. Privacy and Safety Privacy and safety features include locating methods and emergency messaging. The following settings are available. Privacy and Safety Setting Description Select the method used to estimate your location.
  • Page 382: Location Settings

    Location Settings Your Location services settings menu lets you select how your phone determines its location (using the wireless networks, GPS satellites, both, or neither). Enable Location Services Before using any features that require location assistance, you must enable your phone’s location services.
  • Page 383 3. Tap ON/OFF to enable Location services.  Your phone’s location services are enabled.  If you see a confirmation, follow the prompts to connect. Changing Location Method You can change the methods used for determining your location. Note: Location must be turned on to change locating method. 1.
  • Page 384: Location Services

    2. Tap Location. 3. Tap Locating method. 4. Select a locating method. Each mode has a description of which method or methods are used to estimate your location.  Your phone’s locating method is set. Location Services Google uses Location Reporting to store and use your device’s most recent location data. Google apps, such as Google Maps, can use this data to improve your search results based on places that you have visited.
  • Page 385: Private Mode

    1. From home, tap Apps > Settings > Privacy and safety 2. Tap Location. 3. Tap Google Location History and sign in to your Google Account for more options. Private Mode Private mode allows you to hide and protect content you want to keep private using supported apps. You must configure a security lock to use Private mode.
  • Page 386: Report Diagnostic Info

    Activate Private Mode 1. From home, tap Apps > Settings > Privacy and safety > Private mode. 2. Tap ON/OFF to turn on Private mode. 3. Follow the prompts to set security for Private mode. Report Diagnostic Info You can choose to enable reporting of diagnostic info when your phone experiences technical problems. Enable Report Diagnostic Info 1.
  • Page 387: Send Sos Message

    2. Read the consent information and tap Yes to enable. Send SOS Message Enable SOS messages to quickly send an alert to your emergency contacts by pressing the Power key three times. Configure SOS Messages 1. From home, tap Apps >...
  • Page 388: Easy Mode

     Send messages to: Select emergency contacts to receive your SOS messages.  Attach pictures: Attach a picture taken with both the front and rear cameras to your SOS messages.  Attach audio recording: Attach a short audio recording to your SOS messages. Easy Mode Easy mode provides a simpler experience using your phone, with a simpler home screen layout and simpler app interactions.
  • Page 389 2. Tap Easy mode, and then select the apps you want to use from the Easy applications list. 3. Tap Done to apply your Easy mode settings. Return to Standard Mode You can use the Easy mode Settings menu to return to Standard mode. 1.
  • Page 390: Accessibility Settings

    2. Tap Standard mode and then tap Done. Tip: To disable Easy mode, tap the button beside Standard mode in the Easy mode settings screen. Accessibility Settings The Accessibility menu lets you enable and manage accessibility-related applications. Accessibility Settings Overview The following Accessibility options may be configured: Accessibility Option Description...
  • Page 391: Vision Accessibility Settings

    Accessibility Option Description Dismiss or snooze alarms, calendar events, and timer alerts, and Single tap mode answer or reject incoming calls with a single tap. Import and export your accessibility settings, or share them with other Manage accessibility devices. Services Configure other accessibility services, if installed.
  • Page 392 1. From home, tap Apps > Settings > Accessibility 2. Tap Vision to configure options:  Voice Assistant: Enable the Voice Assistant feature and configure options. When Voice Assistant is on, your phone speaks descriptions of items you tap or activate on your phone, to help blind and low-vision users.
  • Page 393: Hearing Accessibility Settings

    to select them. If you turn on Rapid key input, you can tap and release your finger to select and item instead of double-tapping.  Speak passwords: The phone reads out characters entered in password fields. Use caution with this feature, because others near you will be able to hear your passwords. ...
  • Page 394: Dexterity And Interaction Settings

    Hearing aids: Automatically adjusts to attempt to improve the sound quality for use with hearing aids.  Samsung subtitles (CC): Displays Samsung subtitles where available. Tap ON/OFF to turn the option on or off, and then configure options.  Google subtitles (CC): Displays Google subtitles where available. Tap ON/OFF to turn the option on or off, and then configure options like Language, Text size, and Caption style.
  • Page 395 1. From home, tap Apps > Settings > Accessibility 2. Tap Dexterity and interaction to configure options:  Universal switch: Use customizable switches to interact with your phone and to select items on the screen. Set your personal interaction method by connecting external accessories, tapping the screen, or using the front camera to detect the rotation of your head, the opening of your mouth, and the blinking of your eyes.
  • Page 396: Configure Other Accessibility Settings

    • Dominant hand: Choose whether the Assistant menu displays on the left or right side of the screen • Edit: Re-order or remove items from the Assistant menu. • Assistant plus: When turned on, Assistant plus displays contextual menu options for some apps in Assistant menu.
  • Page 397: Add Accounts

    1. From home, tap Apps > Settings > Accessibility 2. Configure additional accessibility options:  Direction lock: Unlock the screen by swiping in a series of directions.  Direct access: Access common accessibility settings from any screen by pressing the Home key rapidly 3 times in a row.
  • Page 398 Set Up a New Account 1. From home, tap Apps > Settings > Accounts 2. Tap Add account.  An Add account window appears. 3. Tap an account type and then follow the prompts to add the required account information. ...
  • Page 399 Manage Existing Accounts 1. From home, tap Apps > Settings > Accounts 2. Tap the account type to see the existing accounts.  The account settings menu appears. 3. View and configure your account settings as desired.  The account options are updated. Settings...
  • Page 400: Backup And Reset

    Samsung account. When reinstalling an application, backed up settings and data will be Restore restored from your Samsung account. Backup account Select the Google account used to back up data. Enable backup for application data, Wi-Fi passwords, and other settings Back up my data to your Google account.
  • Page 401 Access Backup and Reset Options 1. From home, tap Apps > Settings > Backup and Reset  The Backup and reset menu opens. 2. Set options.  The backup and reset settings are applied and saved.  If you are performing a Factory data reset, follow the prompts to confirm the data removal. The phone will erase all data and reboot.
  • Page 402: Factory Data Reset

    (for example, if your device is lost or stolen). You should remove your Google Account before shipping your device to Samsung or any other service provider for service and before resetting the device to factory settings.
  • Page 403: Language And Input Settings

    Set the language for your display and menus. Default keyboard Set the default method for entering text. Samsung keyboard Set Samsung keyboard options. Google voice typing Set options for Google Voice text entry. Language Set language options for handwriting recognition.
  • Page 404 Language and Input Setting Description Set text-to-speech options. Text-to-speech options Set the speed of the pointer for a mouse/trackpad. Pointer speed Access Language and Input Setting Options 1. From home, tap Apps > Settings > Language and input  The Language and input settings menu opens. 2.
  • Page 405  The language and input settings are applied and saved. Select the Default Language for Your Phone 1. From home, tap Apps > Settings > Language and input 2. Tap Language. 3. Tap an available language. Language and Input Options Some of the language and input options are detailed below.
  • Page 406 Language: Tap a language to assign it.  Default keyboard: Tap an input method to set it as the default.  Samsung keyboard: Configure your keyboard options.  Google voice typing: Configure your options, including language detection.  Language (under Handwriting recognition): Select an input language for handwriting recognition when using S Note and Action Memo.
  • Page 407: Battery Settings

     Text-to-speech: Tap a settings option and follow the prompts.  Pointer speed: Drag the bar to adjust the speed, and then tap OK. Battery Settings Monitor your phone’s battery usage through this settings menu. View which functions are consuming your battery’s charge and at what percentage.
  • Page 408: Power Saving Mode

    3. Tap items to view details.  Check your battery condition and access additional options. Power Saving Mode Save battery power by activating Power saving mode, which reduces or turns off certain features to decrease battery consumption. Turn On Power Saving Mode 1.
  • Page 409: Ultra Power Saving Mode

     Power saving mode is activated. 4. Tap Start power saving to enable Power saving mode immediately, or at a selected percentage of battery power. Ultra Power Saving Mode Conserve power and extend your phone’s battery life by using a minimal home screen layout, limiting the number of usable apps, turning off mobile data when the screen is off, and turning off connectivity features such as Wi-Fi and Bluetooth.
  • Page 410: Storage Settings

    3. Tap ON/OFF to enable Ultra power saving mode.  Ultra power saving mode is activated. Turn Off Ultra Power Saving Mode ■ From home, tap More > Turn off Ultra power saving mode.  The phone returns to normal power mode. Storage Settings The Storage settings menu lets you manage internal storage on your phone.
  • Page 411: Date And Time Settings

    Access Storage Settings 1. From home, tap Apps > Settings > Storage 2. View memory usage for the different types of information stored in your phone’s memory. Tap an item for more information. Date and Time Settings Use the Date and Time settings menu either to automatically use the network-provided date and time or manually set these values, as well as select time and date format options.
  • Page 412 Date and Time Overview The following Date and time options may be configured: Date and Time Option Description Automatic date and time Set the date and time automatically via the connected wireless network. Automatic time zone Set the time zone automatically via the connected wireless network. Set the date manually (only available when Automatic date and time Set date option is disabled).
  • Page 413: Help

    2. Set available date and time options.  Your date and time settings are applied and saved. Help The Help menu provides tips and guidelines to help you use your phone. Access Help 1. From home, tap Apps > Settings >...
  • Page 414: Activate This Device

    2. Tap on a topic to view its contents. 3. Tap Search to search for a topic. Activate This Device The Activate this device menu lets you activate a new phone or use additional self-service options such as checking the status of an in-service phone. 1.
  • Page 415: System Update

     Your phone activates. If already activated on an account, you will see a usage and plan summary. System Update The System Update menu provides settings for keeping your phone up-to-date with the latest software. Access System Update ■ From home, tap Apps >...
  • Page 416 Review various types of important legal information, including Open source licenses, Google legal information, System WebView licenses, Legal information Wallpapers, Samsung legal information, and the Privacy Alert. Change the name of your device (other devices see this name when Device name using Mobile hotspot or Bluetooth).
  • Page 417 About Device Item Description Check the phone's voltage rating. RATED Check the phone's battery capacity. Battery capacity Access About Device Options 1. From home, tap Apps > Settings > About device 2. Select or view available options.  Your phone information is displayed. Settings...
  • Page 418: For Assistance

    For Assistance The following topics address areas of support for your phone, including troubleshooting, specifications, account information, warranty information, and customer service contact information. Sprint Account Information and Help Find out about account passwords and information about managing your account and finding help. Sprint Account Passwords You will need to create passwords to protect access to your personal account information, your voicemail account, and your data services account.
  • Page 419: Sprint Support Services

    ● Shop for the latest Sprint phones. ● View available Sprint service plans and options. ● Learn more about data services and other products like games, ringtones, screen savers, and more. From Your Sprint Phone 1. From home, tap Phone ...
  • Page 420: Copyright Information

    ©2015 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are trademarks of their respective owners. ©2015 Samsung. Samsung, Galaxy, Air View, and S Voice are trademarks of Samsung Electronics Co., Ltd. Android, Chrome, Gmail, Google Maps, Play Music, Play Movies & TV, Drive, YouTube, Photos, Hangouts, Google Mobile Services, and Google Play are trademarks of Google, Inc.
  • Page 421: Index

    Index 1Weather, 260 Browser 3-way Calling, 103 Bookmark, 174 4G, 169 History, 176 About Device, 405 Launch connection, 173 Accessibility Settings, 380 Settings, 173 Accessory Port, 5 Windows, 177 Accounts Calculator, 216 Add new, 388 Calendar, 218 Manage, 389 Add event, 218 Settings, 387 Settings, 339, 341 Action Memo, 20...
  • Page 422 Make call from, 87 Archive threads, 142 Profile sharing, 120 Create account, 40 Save a phone number, 113 Delete threads, 144 Settings, 342 Labels, 141 Share, 118 Mute threads, 143 Data Services, 168 New messages, 139 Password, 408 Read and reply, 139 Status indicators, 172 Read messages, 139 User name, 170...
  • Page 423 International Dialing, 354 Notifications, 69, 332 Internet, 125 Pages Manager, 262 Settings, 346 Phone Keyboard Dialer, 80 Samsung, 37 Phone Calls, 80 Language Settings, 393 Answer, 83 Location Emergency numbers, 82 GPS satellites, 371 Using Call Logs, 89 Wireless networks, 371...
  • Page 424 Smart Select, 24 Stopwatch, 229 S Pen, 17 Storage S Voice, 252 Settings, 400 Settings, 354, 355 Swipe, 10 Samsung Gear, 262 System Update, 405 Samsung Keyboard, 37 Tap, 9 Samsung Pay, 253 Tap and Pay, 309 Samsung+, 262 Tethering Settings, 311...
  • Page 425 Secure credential storage, 318 Password, 408 Vision Accessibility, 381 Settings, 354 Visual Voicemail, 93 Setup, 92 Listen to multiple messages, 95 Volume, 325, 326 Options, 96 Key, 5 Review, 94 Wallpaper, 75 Set up, 93 Settings, 97 Launch connection, 173 Voice Recorder, 255 Widgets, 77 Voice Search, 240...

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