Gigaset A390 Instruction Manual page 21

Customer Care Warranty for Cordless Products
To obtain Customer Care Warranty service,
product operation information, or for problem resolution, call:
End-user limited warranty
This product is covered by a one year limited war-
ranty. Any repair replacement or warranty service,
and all questions about this product should be
directed to: 1-866 247-8758.
This limited, non-transferable warranty is pro-
vided to the original buyer/end-consumer ("you")
for systems, handsets and accessories (collec-
tively, "Product") provided by Gigaset Communi-
cations USA LLC or Gigaset Communications Can-
ada Inc. (collectively "Gigaset NAM"). Gigaset
NAM warrants to you that at the date of purchase,
the Product is free of defects in workmanship and
materials and the software included in the Prod-
uct will perform in substantial compliance to its
program specifications.
1. WARRANTY PERIOD
The Product warranty period is one (1) year from
the original date of purchase by you. Proof of pur-
chase (e.g., sales slip or invoice) must be provided
with any Product returned during the warranty
period. Batteries supplied with the Products are
warranted to be free from defects at the time of
purchase only.
2. EXCLUSIVE REMEDY
Gigaset NAM's entire liability and your exclusive
remedy if the Product is defective in materials or
workmanship during the warranty period and is
returned shall be that the Product will be repaired
or replaced as set forth in Section 4 below. Recon-
ditioned replacement components, parts or
materials may be used in the replacement or
repair. Data in the memory of the Product may be
lost during repair.
3. THIS LIMITED WARRANTY DOES NOT
COVER AND IS VOID WITH RESPECT TO
THE FOLLOWING:
– Cosmetic damage, physical damage to the
surface of the Product, including, without lim-
itation, breakage, cracks, dents, scratches or
adhesive marks on the LCD screen or outside
casing of the Product.
– Products which have been repaired, main-
tained or modified (including the antenna) by
anyone other than Gigaset NAM or a Gigaset
NAM-approved repair facility, or that have
been improperly installed.
Service (Customer Care)
1-866 247-8758
Toll Free:
21
– Cost of installation, removal or reinstallation.
– Damage due to any telephone, electronic,
hardware or software program, network,
Internet or computer malfunctions, failures,
or difficulties of any kind, including without
limitation, server failure or incomplete, incor-
rect, garbled or delayed computer transmis-
sions.
– Equipment and components not manufac-
tured, supplied or authorized by Gigaset
NAM.
– Modification of the Product's components, or
operation of the Product in an unsuitable
environment or in a manner for which it is not
intended, including but not limited to failures
or defects caused by misuse, abuse, accidents,
physical damage, abnormal operation,
improper handling or storage, neglect, altera-
tions, unauthorized installation, removal or
repairs, failure to follow instructions, prob-
lems caused by the carrier's network cover-
age, exposure to fire, water or excessive mois-
ture or dampness, floods, or extreme changes
in climate or temperature, acts of God, riots,
acts of terrorism, spills of food or liquids,
viruses or other software flaws introduced
into the Product or other acts which are not
the fault of Gigaset NAM and which the Prod-
uct is not specified to tolerate, including dam-
age caused by mishandling or blown fuses.
– Products which have had warranty stickers,
electronic serial number and/or serial number
label removed, altered, rendered illegible or
fraudulently applied to other equipment.
– Signal reception problems (unless caused by
defect in material or workmanship in the
Product).
– Products operated outside published maxi-
mum ratings.
– Performance of the Products when used in
combination with other products or equip-
ment not manufactured, supplied or author-
ized by Gigaset NAM.
– Consumables (such as batteries and fuses).
– Payments for labor or service to representa-
tives or service centers not authorized to per-
form product maintenance by Gigaset NAM.
– Loss of data.
– Testing and examination discloses that the
alleged defect or malfunction in the Product
does not exist.