Page 1: User Guide
User Guide [UG template version 14c] [VMU_Samsung_SM-G360P_UM_Eng_011515_R5]...
Page 2: Table Of Contents
Table of Contents Introduction ..............................1 About the User Guide ........................... 1 Before Using Your Phone ......................1 Descriptions in the User Guide ..................... 1 Screenshots and Key Labels ......................1 Other Notations ..........................1 Get Started ..............................2 Parts and Functions ..........................2 Phone Layout ..........................
Page 3 Silent Mode ..........................40 Airplane Mode ..........................43 Enter Text ............................45 Touchscreen Keyboards ......................45 Samsung Keyboard ........................45 Google Voice Typing ........................46 Tips for Editing Text ........................47 Google Account ........................... 48 Create a Google Account ......................48 Sign In to Your Google Account ....................
Page 4 Status Bar ............................77 Notifications Panel ..........................80 Customize the Home Screen ......................81 Change the Wallpaper ........................ 82 Add Shortcuts to the Home Screen .................... 83 Add Widgets to the Home Screen ....................84 Add Folders to the Home Screen ....................85 Phone App ..............................
Page 5 New Messages Notification ....................... 126 Manage Message Conversations ..................... 127 Text and MMS Options ......................131 Create and Send Gmail ........................133 Create and Send a Gmail Message ..................133 Check Received Gmail Messages ....................135 Open New Gmail Messages ..................... 135 Open Gmail Messages ......................
Page 6 Browser Settings ........................174 Chrome Browser ..........................175 Camera and Video ............................ 177 Take Pictures and Record Videos ....................177 Take a Picture ........................... 178 Viewfinder Screen ........................179 Record Videos .......................... 180 View Pictures and Videos Using Gallery ..................181 View Pictures and Videos ......................
Page 7 Google Play Books ..........................220 Google Play Games .......................... 220 Google Maps ............................. 221 Google Play Movies & TV ......................... 223 Google Play Music App ........................223 Google Play Newsstand ........................226 Google Search ..........................227 Use Google Search ........................227 Use Google Voice Search ......................
Page 8 TTY Mode ..........................263 Wi-Fi Settings ............................ 266 Bluetooth Settings ..........................270 Hotspot and Tethering Settings ......................272 Airplane Mode ........................... 274 Data Usage Settings ......................... 275 Location Settings ..........................278 Printing .............................. 281 More Networks Settings ........................283 Default Messaging App Settings ....................... 285 Mobile Networks Settings .........................
Page 9 About Device ............................. 338 Copyright Information ........................339 For Assistance ............................340 Troubleshooting ..........................340 Virgin Mobile Account Information and Help ..................341 Index ................................342 viii...
Page 10: Introduction
The following topics describe the basics of using this guide and your new phone. About the User Guide Thank you for purchasing your new Galaxy Core Prime. The following topics explain how best to use this guide to get the most out of your phone.
Page 11: Get Started
Get Started The following topics give you all the information you need to set up your phone and wireless service the first time. Parts and Functions These topics illustrate your phone’s primary parts and key functions. Phone Layout The following illustration outlines your phone’s primary external features and buttons. Part Description Lets you hear the caller and automated prompts...
Page 12 Part Description Lets you turn the phone on or off or turn the screen on or off, or switch Power/Lock Key your phone to silent mode, vibration mode, or airplane mode Lets you return to the previous screen, or close a dialog box, options Back Key menu, the Notification panel, or onscreen keyboard Returns you to the Home screen.
Page 13: Sim Card
SIM Card The SIM card contains your customer information. Handling SIM Card Keep the following in mind when handling a SIM card. ● Customer is responsible for any damage caused by inserting SIM Card in another-brand IC card reader, etc. The company is not responsible in such case. ●...
Page 14: Insert Sim Card
Insert SIM Card Follow these instructions to insert a SIM card. Remember to power off your phone before inserting a SIM card. 1. Remove the back cover.  Lift gently in the direction shown. 2. Remove the battery.  Lift upward gently as shown. Get Started...
Page 15 3. Insert SIM card.  Insert gently with gold IC chip facing downward. 4. Insert the battery.  Align the contacts of the battery with the contacts in the phone. 5. Attach the battery cover.  Make sure all the tabs are secure and there are no gaps around the cover. Get Started...
Page 16: Sd Card
SD Card Your phone supports the use of an optional SD card (not included) to expand its storage capacity. It supports cards up to 64 GB. Some cards may not operate properly with your phone. SD Card Cautions Data: Information stored on SD Card can become lost or changed accidently or as a result of damage.
Page 17 2. Insert SD card.  Insert SD Card all the way gently without bending and with terminals facing down.  Insert only SD Cards. 3. Attach the battery cover.  Make sure all the tabs are secure and there are no gaps around the cover. Get Started...
Page 18: Unmount The Sd Card
Unmount the SD Card Always unmount the SD card before removing it from your phone. 1. From home, tap Apps > Settings > Storage. 2. Tap Unmount SD Card > OK.  The menu option name changes from Unmount SD Card to Mount SD Card. The card is now unmounted.
Page 19: Remove Sd Card
Remove SD Card Follow these instructions to remove an SD card. Always power the phone off before inserting or removing an SD card. 1. Remove the battery cover.  Lift gently in the direction shown. 2. Remove SD card. Get Started...
Page 20: Format Sd Card
3. Attach the battery cover.  Make sure all the tabs are secure and there are no gaps around the cover. Format SD Card When you insert an optional SD card for the first time, it is recommended that you format it on your phone.
Page 21 2. Tap Format SD Card. 3. Tap Format SD Card again. Get Started...
Page 22: Battery Use
4. Tap Delete all to confirm.  All data on the SD card is erased, and the card is formatted for use on your phone. Battery Use The following topics explain how to insert and remove your phone’s battery. Battery Cautions Storage: Avoid storing or leaving battery with no charge remaining.
Page 23: Insert The Battery
Insert the Battery Follow these instructions to insert your phone’s battery safely and properly. 1. Remove the battery cover.  Lift gently in the direction shown. 2. Insert the battery.  Align the contacts of the battery with the contacts in the phone. Get Started...
Page 24 3. Attach the battery cover.  Make sure all the tabs are secure and there are no gaps around the cover. Get Started...
Page 25: Remove The Battery
Remove the Battery Follow these instructions to remove your phone’s battery. Always power the phone off before removing the battery. 1. Remove the battery cover.  Lift gently in the direction shown. 2. Remove the battery.  Lift upward gently as shown. Get Started...
Page 26: Charge The Battery
3. Attach the battery cover.  Make sure all the tabs are secure and there are no gaps around the cover. Charge the Battery Follow these instructions to charge your phone’s battery using either the included Charging Head or via a USB connection on your computer.
Page 27: Turn Your Phone On And Off
Charge Using a PC Connection Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phone’s battery may not charge. 1. Insert the small end of the USB cable into the USB Charger/Accessory Port on the bottom of your phone.
Page 28: Turn Your Phone Off
 Lock and Unlock Your Screen Screen Lock for information about using the screen lock.  The first time you turn the phone on, you will see the startup screens. See Complete the Setup Screens for details.  If your phone is not yet activated, see Activation and Service for more information.
Page 29: Use The Touchscreen
Use the Touchscreen Your phone’s touchscreen lets you control actions through a variety of touch gestures. Tap or Touch When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or press onscreen buttons, simply tap or touch them with your finger. Touch and Hold To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item.
Page 30: Swipe Or Slide
Swipe or Slide To swipe or slide means to quickly drag your finger vertically or horizontally across the screen. Drag To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position. Get Started...
Page 31 Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list. Rotate For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways.
Page 32: Complete The Setup Screens
Note: The Auto-rotate check box needs to be selected for the screen orientation to automatically change. From home, tap Apps > Settings > Display and wallpaper > Auto rotate screen. Tip: You can also access the screen rotation setting from the Notification panel. Pull down the Status bar and tap Screen rotation to select or deselect the option.
Page 33 1. From the Welcome screen, select a language (if prompted) and tap Start to get started. Note: On the Welcome screen, there may also be an Accessibility button. If you are visually impaired or hard of hearing, tap Accessibility to change the accessibility settings. 2.
Page 34  End User License Agreement – Read this document carefully, and then tap I understand and agree to the terms and conditions above. If you wish to send Samsung error data to help improve your phone, tap Yes.  Got Google? – Tap Yes and complete the steps to sign in to your current Google Account, or tap No to either set up a new Google Account or skip Google setup.
Page 35 • Make it Google – If you tapped No, then select either Get an account (to set up a new Google account) or Not now (to skip getting a Google account). If you tap Get an account, follow the instructions to sign up for a new Google Account. There will be screens to enter your first and last names, create an email address (Gmail), create a password, enter recovery information (including a backup email address and recovery question), an option to join Google+, and an option to enable purchases from the Google...
Page 36  Samsung account – Sign in to or create a new Samsung account for access to various Samsung apps and services such as GALAXY Apps. 3. Tap Finish. Your setup is now complete. Follow the onscreen instructions to learn about basic tap menu navigation, view tutorials, or just get started.
Page 37: Activation And Service
Activation and Service Before using your phone, you must set up an account with Virgin Mobile. Starter Kit You’ll need a Starter Kit (sold separately) to activate each new phone. If you’re activating a new phone for yourself, you’ll need a Starter Kit for your phone PLUS a Starter Kit for each additional new line you want to add to your account.
Page 38 Add This Phone to an Existing Account You will need the account holder’s email and password to add this phone to an existing account. 1. Tap the Virgin Mobile app icon. 2. After reviewing and accepting the Terms & Conditions, tap Add to Existing Account and enter your Starter Kit Activation Card PIN—you’ll need a Starter Kit for each new line you want to add to your account.
Page 39: Using Virgin Mobile
To reset your phone: 1. Tap > to display the phone keypad. 2. Dial ##72786# to start the reset. Your device will reboot a few times during this process. Using Virgin Mobile After you have established your phone number, you will be presented with an onscreen tutorial. It will show you how easy it is to: ●...
Page 40: Basic Operations
Basic Operations The following topics outline basic features and operations of your phone. Basics The following topics offer an overview of your phone’s basic operations. Home Screen and Applications (Apps) List Most of your phone’s operations originate from the Home screen or the apps list. For information about using the Home screen, see Home Screen Basics.
Page 41: Phone Settings Menu
Phone Settings Menu You can customize your phone’s settings and options through the Settings menu. ■ From home, tap Apps > Settings – or – Drag the Notification panel down and tap Settings For more information, see Settings. Basic Operations...
Page 42: Portrait And Landscape Screen Orientation
Portrait and Landscape Screen Orientation The default orientation for your phone’s screen is portrait (vertical), but many apps will change to landscape orientation (widescreen) when you rotate the phone sideways. ■ Not all screens will adjust for landscape orientation. Note: Screen rotation needs to be enabled for the screen orientation to automatically change. From home, tap Apps >...
Page 43: Capture Screenshots
Capture Screenshots You can use your phone’s power and home keys to capture screenshots. ■ Press and hold the Power/Lock Key and Home Key at the same time to capture a screenshot of the current screen.  The current screenshot will be captured and stored in the Screenshots album in the phone’s Gallery.
Page 44: Applications
Applications The following topics describe how to access the applications (apps) list and launch apps on your phone. Launch Applications All installed apps can be accessed and launched from the apps list. 1. From home, tap Apps  The apps list opens. 2.
Page 45: Apps List
Apps List The apps list expands to include any apps you download and install on your phone. The following table outlines the primary apps that have been preinstalled on your phone. Function/Service Perform basic and advanced mathematical calculations Calculator Use Calendar to create and manage events, meetings, and appointments, Calendar organize your time, and be reminded of important events Take pictures and record videos using the front and back cameras...
Page 46 Function/Service Instant message with your friends. Set up Circles of friends, visit the Stream to get updates from your Circles, use Hangouts for fast messaging with Google+ everyone in your Circles, or use Instant Upload to automatically upload videos and photos to your own private album on Google+ Instant message with your friends and family using Google Hangouts Hangouts Browse the Internet using a full-featured browser...
Page 47 Function/Service Google Play Music lets you browse, shop, and play back songs purchased from the Google Play Store app, as well as songs you have loaded from your Play Music own music library. The music you choose is automatically stored in your Google Music library and instantly ready to play or download Discover more of the news and magazines you care about all in one app on your phone.
Page 48: Phone Number
Phone Number Follow the instructions below to display your phone’s wireless phone number. 1. From home, tap Apps > Settings > About device. 2. Tap Status.  You will see the number listed under My phone number. Basic Operations...
Page 49: Silent Mode/Airplane Mode
Silent Mode/Airplane Mode The following topics explain how to use your phone’s Silent Mode and Airplane Mode settings. Silent Mode Silent mode sets your phone’s ringtone, operation sounds, notifications, etc., not to sound to avoid disturbing others around you. To set silent mode: 1.
Page 50 2. Tap Mute  Your phone is now in silent mode. Tip: You can also access silent mode through the Status bar menu. Drag the Status bar down and tap the speaker icon until you see Mute To restore sound settings: 1.
Page 51 2. Tap Sound  Your phone’s sound settings are now restored. Tip: You can also restore sound via the Notification panel. Drag the Status bar down to display the Notification panel, and then tap the speaker icon until you see Sound. Basic Operations...
Page 52: Airplane Mode
Airplane Mode Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can use apps that don’t require a signal or data. To turn on airplane mode: 1. Press and hold the Power/Lock Key to display the device options menu. 2.
Page 53 Tip: You can also access silent mode via the Notification panel. Drag the Status bar down to display the Notification panel, and then tap Airplane mode > Turn on. To turn off airplane mode: 1. Press and hold the Power/Lock Key to display the device options menu. 2.
Page 54: Enter Text
Assigning the Samsung Keyboard for Text Entry If you have multiple text input methods installed on your device, you can select the Samsung keyboard to be your default text input method from Settings, or you can choose it at any time while entering text.
Page 55: Google Voice Typing
Google Voice typing to enter text by speaking. See Google Voice Typing.  If you have more than one language selected in Samsung Keyboard settings, you can swipe your finger over to switch between languages. Configure Samsung Keyboard ■...
Page 56: Tips For Editing Text
2. Speak into the microphone and watch your text being entered onscreen. 3. If the text is incorrect, tap DELETE. 4. Once you have completed entering your text, tap . The onscreen keyboard will reappear. Note: Select a language from the menu at the top of the Listening area. Tap Add more languages to assign a new language via the Google voice typing menu.
Page 57: Google Account
Google Account You will need a Google Account to access several phone features such as Gmail, Google Maps, Hangouts, and the Google Play applications. Before you are able to access Google applications, you must enter your account information. These applications sync between your phone and your online Google Account.
Page 58 Create a Google Account Using Your Phone 1. From home, tap Apps > Settings > Accounts. 2. Tap Google and then tap New. Basic Operations...
Page 59 3. Enter your First name and Last name, and then tap Next 4. Enter a desired Username, and then tap Next Basic Operations...
Page 60 5. When prompted, enter and reenter a password. 6. Create a security question and answer, enter a secondary email address to help you recover your password if you ever lose it, and then tap Next Note: When setting up a new Google Account, either on your phone or online, you will be prompted to add a secondary email address.
Page 61 7. Configure your Google data backup and communication, and then tap Next 8. Read the Google Terms of Service, Privacy Policy, and other legal documents, and then tap I accept. Basic Operations...
Page 62 9. Enter the letters from the Authenticating screen and then tap Next 10. Your phone connects with the Google servers and saves your account information. Basic Operations...
Page 63: Sign In To Your Google Account
11. Your Google account is listed in Settings under PERSONAL.  You are signed in to your Google Account. Sign In to Your Google Account If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account.
Page 64 2. Tap Google, and then tap Existing. 3. Enter your Gmail username and password, and then tap Next 4. Choose whether or not to back up your data to your Google Account and whether to receive communications from Google. Basic Operations...
Page 65 5. Set up payment information for use in the Google Play Store. 6. Your Google account is listed in Settings under Accounts.  You are now signed in to your Google Account, and your phone will start synchronizing with your Google Account. Basic Operations...
Page 66: Google Play Store
Google Play Store ™ Google Play is the place to go to find new Android apps, books, movies, and music for your phone. Choose from a wide variety of free and paid content ranging from productivity apps and games to bestselling books and blockbuster movies and music.
Page 67: Find And Install An App
Find and Install an App When you install apps from Google Play app and use them on your phone, they may require access to your personal information (such as your location, contact data, and more) or access to certain functions or settings of your phone.
Page 68: Request A Refund For A Paid App
Note: You need a Google Wallet account to purchase items on Google Play. See Google Wallet to set up a Google Wallet account if you do not have one. 6. The subsequent screen notifies you whether the app will require access to your personal information or access to certain functions or settings of your phone.
Page 69: Update An App
Update an App Depending on your settings, many apps will update automatically, or you can update apps directly from the Play Store app. Update an App Directly 1. From home, tap Apps > Play Store 2. Tap Menu > My apps. Basic Operations...
Page 70 3. Tap the app you want to update, and then tap Update > Accept.  The app update is downloaded and installed. Set Automatic App Updates 1. From home, tap Apps > Play Store Basic Operations...
Page 71 2. Tap Menu > My apps. 3. Tap the app you want to set for auto-update, and then tap More options > Auto-update.  The app is set to update automatically whenever an update becomes available. Note: Automatic updates are unavailable for some apps. Basic Operations...
Page 72: Uninstall An App
Uninstall an App You can uninstall any app that you have downloaded and installed from Google Play. 1. From home, tap Apps > Play Store 2. Tap Menu > My apps. Basic Operations...
Page 73: Get Help With Google Play
3. On the Installed screen, tap the app you want to uninstall, and then tap Uninstall > OK.  The app is uninstalled and removed from your phone. Get Help with Google Play The Google Play store app offers an online help option if you have questions or want to know more about the app.
Page 74: Lock And Unlock Your Screen
2. Tap Menu > Help.  The Web browser will take you to the Google Play Help Web page, where you will find comprehensive, categorized information about Google Play. Lock and Unlock Your Screen Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it.
Page 75: Update Your Phone
Turn the Screen On and Unlock It 1. To turn the screen on, press the Power/Lock Key.  The Lock screen appears. 2. Swipe your finger across the screen to unlock it.  The screen is unlocked.  If you have set up a screen lock, you will be prompted to draw the pattern or enter the password or PIN.
Page 76: Update Your Phone Software
Update Your Phone Software You can update your phone's software using the System update option. Before Updating Your Phone Updating your phone may result in a loss of saved data depending on the condition of your phone (malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating your phone firmware.
Page 77 As an added precaution, to preserve any data on your microSD card (not included), please unmount it from your phone prior to starting the update process. From home, tap Apps > Settings > Storage > Unmount SD card. Update Your Phone’s Software Once you have backed up all your data, use the Update now option to update your phone’s software.
Page 78 2. Tap Update.  Your phone automatically downloads and installs any available updates. You may be required to power your phone off and back on to complete the software upgrade. – or – 1. Locate the System update available icon ( ) in notifications.
Page 79 Confirm Your Current Phone Firmware 1. From home, tap Apps > Settings > About device. 2. Locate the Baseband version read-only field. Basic Operations...
Page 80: Update Your Profile
Update Your Profile This option allows you to automatically update your online user profile information. If you choose to change your user name and select a new one online, you must then update the user name on your phone. 1. From home, tap Apps >...
Page 81: Update Your Prl
3. Follow the onscreen instructions.  The phone will download and install the profile update and you will see a confirmation when complete. Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to reconnect with the network.
Page 82 2. Tap Update PRL. 3. Follow the onscreen instructions.  The phone will download and install the PRL update and you will see a confirmation when complete. Basic Operations...
Page 83: Your Phone Interface
Your Phone Interface The following topics describe how to use and customize your phone’s Home screen, understand the Status bar, and use the Notification panel. Home Screen Basics The Home screen is the starting point for your phone’s applications, functions, and menus. You can customize your Home screen by adding application icons, shortcuts, folders, widgets, and more.
Page 84 Item Description The Status bar displays icons to notify you of your phone’s status (on the right Status Bar side) and notifications (on the left side) The notification area of the Status bar (on the left) displays notifications for Notification Area incoming messages, missed calls, application updates, and more The status area of the Status bar (on the right) displays phone and service Status Area...
Page 85: Extended Home Screens
Extended Home Screens In addition to the main Home screen, your phone features extended Home screens to provide more space for adding icons, widgets, and more. Press Home to display the main Home screen and then drag across the screen to move from the main screen to an extended screen. There are up to four extended screens available in addition to the main Home screen.
Page 86: Status Bar
Status Bar The Status bar at the top of the Home screen provides phone and service status information on the right side and notification alerts on the left. To view the Notification panel or access the quick settings menu, tap the Status bar and drag it down. Status Bar Layout Main Notification Icons Icon...
Page 87 Icon Notification Event USB connection Alarm Warning Update available Update downloading Update successful Keyboard active More notifications available (drag down to view) Main Status Icons Icon Status ® Bluetooth active GPS active ® Wi-Fi active Downloading Vibrate Speakerphone active Your Phone Interface...
Page 88 Icon Status Network (full signal) Enhanced 4G LTE data service 3G (data service) Airplane mode Sync active Battery (charging) Battery (full charge) Your Phone Interface...
Page 89: Notifications Panel
Notifications Panel Drag the Status bar down to open the Notification panel. From there, you can check notifications, download updates, open messaging apps, use the quick settings menu, and more. Open the Notifications Panel ■ Drag the Status bar down. (Slide your finger down from the top of the screen.) ...
Page 90: Customize The Home Screen
Notifications Panel Layout The Notification panel gives you access both to notifications and the quick settings menu. Customize the Home Screen Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the Home screen. Operations for Rearranging the Home Screen ●...
Page 91: Change The Wallpaper
Change the Wallpaper Select and assign your phone’s background wallpaper. 1. From home, touch and hold an empty space, and then tap Wallpapers.  You can also access the wallpaper menu through settings. From home, tap Apps > Settings > Display and wallpaper > Wallpaper. 2.
Page 92: Add Shortcuts To The Home Screen
 Home screen to set the background wallpaper for your Home screen. Select From Gallery, Wallpapers, or ID wallpapers.  Lock screen to set the wallpaper for your phone’s Lock screen. Select From Gallery or Wallpapers.  Home and lock screens to set a wallpaper for both your Home screen and your Lock screen.
Page 93: Add Widgets To The Home Screen
Add Widgets to the Home Screen You can add widgets to your phone’s Home screen. Widgets are self-contained apps that display on a Home screen. Unlike a shortcut, the Widget works like as an onscreen application. There are all kinds of widgets, including links to a specific contact, Internet bookmarks, Gmail and email accounts, and many others.
Page 94: Add Folders To The Home Screen
Add Folders to the Home Screen You can group Home screen shortcuts into folders for convenient access. 1. From home, touch and hold a shortcut you want to place in a folder, and then drag it to Create folder 2. Type a name for the folder and tap Done. ...
Page 95: Phone App
Phone App The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, set up and manage contacts, and more. Place and Answer Calls The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options.
Page 96: Call Using The Phone Dialer
Call Using the Phone Dialer The most “traditional” way to place a call is by using the phone’s dialer screen. 1. From home, tap Phone to display the phone screen.  The phone app opens. If necessary, tap the Keypad tab to display the dialer screen. 2.
Page 97: Troubleshooting
3. Tap to call the number.  The phone dials the number. The call begins when the other party answers. 4. To end the call, tap  The call ends. Troubleshooting Problem: Call does not connect. Solution 1: Was the number dialed using the correct area code? Solution 2: Are you in an area with poor wireless coverage? Try calling again from another area.
Page 98: Answer Phone Calls
To call the 9-1-1 emergency number normally or when your account is restricted: 1. Unlock the screen. For more information, see Lock and Unlock Your Screen. 2. From home, tap Phone > Keypad tab. 3. Tap  As long as you are in an area covered by wireless service, the emergency call is placed. Enhanced 9-1-1 (E9-1-1) Information This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E9-1-1 emergency location services where available.
Page 99 Answer an Incoming Call 1. When a call arrives, drag to the right to answer it.  The call begins. 2. To end the call, tap  The call ends. Phone App...
Page 100 Mute the Ringing Sound To mute the ringer without rejecting the call, press the volume button down. Reject an Incoming Call ■ When a call arrives, drag to the left to reject it.  The ringtone or vibration will stop and call will be sent directly to voicemail. Phone App...
Page 101: Reject A Call And Send A Text Message
Reject a Call and Send a Text Message You can reject an incoming call and automatically send a text message to the caller. 1. When a call arrives, drag up from the bottom of the screen.  You will see a list of preset text messages. Tap one of the messages to send it to the caller.
Page 102: In-Call Screen Layout And Operations
In-Call Screen Layout and Operations While you are on a call, you will see a number of onscreen options. In-Call Screen Layout Tap options to activate them during a call. ● Add call: Touch to initiate a conference call. ● Merge: Join two currently active calls (conference).
Page 103 ● Bluetooth: Route the phone’s audio through a connected Bluetooth headset (On) or through the speaker (Off).  When the call is routed to a Bluetooth headset, the current call area shows the Bluetooth call icon. Note: The Bluetooth button is activated to show the current call is routed to the connected Bluetooth headset.
Page 104: Place Calls From Contacts/Call Logs
Place Calls from Contacts/Call Logs Make calls quickly using Contacts and Call Logs. Place a Call from Contacts You can place phone calls directly from entries in your Contacts list. 1. From home, tap Phone to display the phone app. 2.
Page 105 3. Tap a contact. 4. Tap Call next to the number you want to call.  The phone dials the number. The call begins when the other party answers. 5. To end the call, tap  The call ends. Tip: You can also place a call directly from the Contacts list. Swipe the entry you want to call from left to right to place a call to the entry’s primary number.
Page 106: Call From Call Logs
Call from Call Logs The Call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers. 1. From home, tap Phone to display the phone app. 2. Tap Logs to display the Call logs list.  The call logs list appears. Phone App...
Page 107 3. Tap an entry to display the call details. 4. Tap Call to place a call.  The phone dials the number. The call begins when the other party answers.  For additional options, tap the name or number. 5. To end the call, tap ...
Page 108: Optional Services
Optional Services The following topics outline additional voice-related services available with your phone, including call services, voicemail, and more. Voicemail Setup You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a password to protect against unauthorized access.
Page 109 2. Touch and hold to dial your voicemail number.  Your phone dials the voicemail access number. 3. Follow the system prompts to:  Create your password.  Record your name announcement.  Record your greeting. Important: Voicemail Password – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access.
Page 110: Call Waiting
Call Waiting When you are on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s screen informs you that another call is coming in and displays the caller’s phone number (if it is available). To respond to an incoming call while you are on a call: ■...
Page 111: Call Settings
Call Settings Your phone’s Call Settings menu lets you configure your voicemail options and a number of other settings for the phone application. Call Settings Options Use the Call Settings menu to adjust the following settings: Setting Description Set up call rejection Create or edit messages to reject incoming calls messages Answer calls by pressing the Home Key, and end calls by pressing the...
Page 112 Use the Call Settings Menu 1. From home, tap Phone  The phone app opens. 2. Tap More options > Settings > Call.  The call settings menu appears. Phone App...
Page 113: Contacts
3. Configure your options.  Tap a menu item to display its options.  Select your options and follow the prompts to set them.  Your call settings options are set. Contacts The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account, your PC, compatible email programs (including Exchange Server), and your Facebook friends.
Page 114  You can also access contacts directly from the Contacts shortcut or the apps list. From home, tap Apps > Contacts 2. Tap to add a contact.  The Save contacts to screen appears. 3. If you have multiple account types associated with your phone, select a contact type. ...
Page 115 4. Use the keyboard to enter as much information as you want.  : Tap the picture icon to assign a picture to the contact.  Name: Enter the contact’s name.  Phone: Enter a phone number for the contact. ...
Page 116: Save A Phone Number
5. When you have finished adding information, tap Save.  The contact is added. Save a Phone Number You can save a phone number to Contacts directly from the phone keypad. 1. From home, tap Phone > Keypad tab. Phone App...
Page 117 2. Enter a phone number and tap Add to Contacts. 3. To add the number to an existing contact, tap Update existing. To add a new contact, tap Create contact.  For an existing contact, tap the contact name and select a number type for the new number. ...
Page 118: Check Contacts
Check Contacts View a contact’s details by displaying a contact entry. 1. From home, tap Phone > Contacts tab.  You will see the Contacts list.  You can also access contacts directly from the Contacts shortcut or the apps list. From home, tap Apps >...
Page 119: Contacts Screen Layout
2. Tap a contact to view its details.  The contact’s detailed listing appears. Contacts Screen Layout The following illustration show’s your Contacts app layout and describes the various features. Phone App...
Page 120: Edit A Contact
Item Description Show contact groups Groups tab Show all contacts Favorites tab Show favorite contacts Contacts tab Tap to show contact’s details Contact Tap to show thumbnail of contact entry. Tap an icon to place a call, send a message, Image etc.
Page 121 2. Tap a contact to view its details.  The contact’s detailed listing appears. 3. Tap Edit 4. Tap any field you want to change or add. See Add a Contact. 5. Add or edit the information, and then tap Save. ...
Page 122: Delete A Contact
Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile, Home, Work, etc.), tap the type to the left of the field. Note: To add more phone numbers, email addresses, etc., tap on the right side of the entry field.
Page 123 2. Tap a contact to view its details.  The contact’s detailed listing appears. 3. Tap More options > Delete. Phone App...
Page 124: Share A Contact
4. Tap OK.  The contact is deleted. Tip: You can also touch and hold the contact from the contact list and then tap Delete > OK. Share a Contact You can quickly share contacts using Bluetooth, email, Gmail, or text messaging. 1.
Page 125 2. Tap a contact to display it, and then tap More options > Share name card.  You will see the Share name card menu. 3. In the Share name card menu, select a method:  Bluetooth to send the information via Bluetooth. See Bluetooth for information on pairing and sending via Bluetooth.
Page 126: Import Contacts
 Email to send the information as an email attachment. If prompted, select an email account. Address the message, add a subject and a message, and then tap Send. See Compose and Send Email for details on sending email.  Gmail to send the information as a Gmail attachment.
Page 127 Import Contacts from an SD Card or Device Storage 1. From home, tap Phone > Contacts tab.  You will see the Contacts list. 2. Tap More options > Settings > Contacts > Import/Export.  You will see the Import/Export contacts menu. 3.
Page 128: Back Up Contacts
4. Select a destination for the imported contacts. 5. Follow the onscreen instructions to complete the import.  The contacts are imported and stored in the selected account. Back Up Contacts If you are saving contacts to an account that does not automatically back them up via the Cloud, you can manually back them up for re-import if needed.
Page 129 2. Tap More options > Settings > Contacts > Import/Export.  You will see the Import/Export contacts menu. 3. Tap Export to SD card. 4. Tap OK to confirm the export. 5. Follow the onscreen instructions to complete the export. ...
Page 130: Messaging And Internet
Messaging and Internet With wireless service and your phone’s messaging and data capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail (Google), personal and corporate email, text and multimedia messaging, social networking accounts, and Hangouts. Text and Multimedia Messaging With Text Messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phone.
Page 131 4. Tap the “Enter message” box and then start composing your message. Note: A counter appears below the Send button ( ) to tell you how many characters you have entered and how many characters are left. Once you go over the 160-character limit, a new message is created but automatically joined into one when received.
Page 132: Send A Multimedia Message (Mms)
Send a Multimedia Message (MMS) When you need to add a little more to a text message, you can send a multimedia message (MMS) with pictures, voice recordings, audio or video files, contact cards (vCard), or appointments (vCalendar). 1. From home, tap Apps >...
Page 133: Create A Slideshow
6. In the Attach window, select from the following file attachments:  Audio. Select Record audio to make a voice recording and attach it, or Audio to attach a stored music file or voice recording.  Calendar. Select the calendar event you want to attach. See Calendar. ...
Page 134 2. On the Messaging screen, tap Compose . The Compose screen opens. 3. In the multimedia message you are composing, tap More options > Add slide to add space for a new slide. 4. Tap the space for the slide. 5.
Page 135: Save And Resume A Draft Message
Save and Resume a Draft Message While composing a text or multimedia message, tap Back to automatically save your message as a draft. Your message will display “Draft” on the main Messaging screen. To resume composing the message: 1. From home, tap Apps >...
Page 136: Manage Message Conversations
Manage Message Conversations Text and multimedia messages that are sent to and received from a contact (or a number) are grouped into conversations or message threads in the Messaging screen. Text or MMS conversations let you see exchanged messages (similar to a chat program) with a contact on the screen. Read a Text Message ■...
Page 137 View a Multimedia Message (MMS) 1. From home, tap Apps > Messages 2. On the Messaging screen, tap a multimedia message or conversation to open it. 3. Tap the attachment to open it.  If the attachment is a vCard contact, it is imported to your phone’s contacts list. For more information, see Contacts.
Page 138: Reply To A Message
Reply to a Message 1. From home, tap Apps > Messages 2. On the Messaging screen, tap a conversation to open it. 3. Tap the text box at the bottom of the screen, enter your reply message, and then tap Send Note: To reply to a text message with a multimedia message, open the text message, tap Attachment .
Page 139 Delete Conversations 1. From home, tap Apps > Messages 2. On the Messaging screen, touch and hold a message you want to delete. 3. Select additional conversations you want to delete, and then tap Messaging and Internet...
Page 140: Text And Mms Options
Delete Message 1. While viewing a conversation, tap Delete 2. Select the messages you want to delete, and then tap Done. 3. When prompted to confirm, tap OK. View Contact Information from a Message When you have received a message from someone in your stored contacts, you can tap the contact’s picture or icon in the conversation to open a menu of options.
Page 141  Text message (SMS) settings: • Auto combination. Re-assemble multi-segment messages so they can be shown as a single message.  Multimedia message (MMS) settings: • Group conversation: When enabled, a single message is sent to multiple recipients. When disabled, individual messages are sent to each recipient so that they cannot see the other recipients.
Page 142: Create And Send Gmail
• Add to spam numbers: Add numbers that will be blocked when they send you a message. • Add to spam phrases: Add phrases that will cause messages to be blocked. Create and Send Gmail Use Google’s Gmail service and your Google Account to send, receive, and manage your Gmail messages.
Page 143 2. In the inbox, tap Compose  The Gmail composition window opens. 3. Enter the message recipient(s), subject, and message, and then tap Send  The Gmail message is sent. Messaging and Internet...
Page 144: Check Received Gmail Messages
Gmail Composition Options ● Adding Cc/Bcc: In the mail composition window, tap More options > Add Cc/Bcc, and then add recipients. ● Attaching Pictures or Videos: In the mail composition window, tap More options > Attach file. Locate and then tap the picture or video you want to attach. ●...
Page 145: Open Gmail Messages
Open Gmail Messages You can also read and reply to all your Gmail messages from the Gmail inbox. 1. From home, tap Apps > Gmail  The Gmail inbox opens. 2. Tap the message thread you want to view.  The message thread opens, with the newest message displayed. Messaging and Internet...
Page 146: Manage Gmail Messages
Options when Reviewing Gmail Messages ● Replying to Gmail Messages: With the Gmail message open, tap Reply , compose your reply message, and tap Send  To reply to all, tap Options > Reply all. ● Forwarding Gmail Messages: With the Gmail message open, tap Options >...
Page 147 2. Touch and hold a conversation thread to add a checkmark to it, and then tap Options > Move to. 3. Tap a label for the thread.  The thread is added to the selected label. Messaging and Internet...
Page 148: Archive Gmail Threads
Archive Gmail Threads Remove sent and received Gmail threads so they do not appear in the inbox. When replies arrive for archived threads, they appear in the inbox again. 1. From home, tap Apps > Gmail  The inbox opens. 2.
Page 149: Mute Gmail Threads
Mute Gmail Threads If registered on a mailing list, there will be threads with always-continuing conversations. For long threads that are not important, mute the threads and they will no longer appear in the inbox. When mail arrives that includes user's address as a recipient or in Cc, mail will again appear in the inbox. 1.
Page 150 2. Touch and hold a conversation thread to add a checkmark to it, and then tap More Options > Mute.  The thread is now hidden. Messaging and Internet...
Page 151: Delete Gmail Threads
Delete Gmail Threads If you no longer wish to keep a Gmail conversation thread, you can simply delete it from the inbox. 1. From home, tap Apps > Gmail  The inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then tap Delete >...
Page 152: Search Gmail Messages
Search Gmail Messages If you need to find a specific message or message thread, you can search Gmail from the inbox. 1. From home, tap Apps > Gmail  The inbox opens. 2. Tap More options > Search. Messaging and Internet...
Page 153: Report Spam Or Phishing Gmail
3. Enter your search text and tap Search  The search results appear. Tap a message or thread from the list to display it. Report Spam or Phishing Gmail You can report spam or phishing Gmail messages from your phone’s Gmail inbox. 1.
Page 154 2. Touch and hold a conversation thread to add a checkmark to it, and then tap More options > Report spam or Report phishing.  The selected message is reported as spam or phishing Gmail. Messaging and Internet...
Page 155: Add Another Google (Gmail) Account
Add Another Google (Gmail) Account If you have multiple Gmail accounts you wish to view on your phone, you can add them from the Settings > Accounts menu. 1. From home, tap Apps > Settings > Accounts. 2. Tap Google, and then tap Existing. Messaging and Internet...
Page 156 3. Enter your Gmail username and password, and then tap Next 4. After your phone connects with the Google servers, select the items you would like to sync with your phone and then tap Sync now. 5. Tap Finish setup. ...
Page 157: Switching Between Gmail Accounts
Switching Between Gmail Accounts If you have more than one Gmail account set up, you can switch between them in the Gmail app. 1. From home, tap Apps > Gmail  The inbox opens. 2. Tap Inbox Messaging and Internet...
Page 158: Email
3. Tap the account you want to view from the list at the top of the menu.  The selected account inbox is displayed. Email Use the Mail application to send and receive email from your webmail or other accounts, using POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email needs.
Page 159: Add An Email Account
Add an Email Account You can add several types of personal email accounts, such as POP3 and IMAP accounts, on your phone. Add an Email Account from the Email App You can add email accounts directly from the email app, even if you have another email account set up. 1.
Page 160 2. Tap More options > Settings > Manage accounts. 3. Tap Add account. 4. Follow the onscreen instructions to complete the account setup.  The email account is added and you will begin receiving email for the account. Messaging and Internet...
Page 161 Add an Email Account from the Settings Menu You can also set up email accounts from the Settings > Accounts menu. 1. From home, tap Apps > Settings > Accounts > Email. 2. Enter the Email address and Password for the email account and then tap Next. Messaging and Internet...
Page 162  Tapping Next prompts your phone to attempt a “regular” email setup and test the incoming and outgoing servers.  If you have custom settings you need to configure, tap Manual setup and enter your settings. These may include mail type, user name, password, server, security type, etc. 3.
Page 163: Add An Exchange Activesync Account
Important: If the account type you want to set up is not in the phone database, you will be asked to enter more details. You should get all pertinent information for the email account, such as incoming and outgoing server settings, before you proceed. Add an Exchange ActiveSync Account If you synchronize your phone with your Exchange ActiveSync account, you can read, manage, and send email in the same easy way as with a POP3/IMAP account.
Page 164 2. Enter the Email address and Password for the email account and then tap Manual setup. 3. Enter the required information.  Domain\username: Enter your network domain and username, separated by “\”.  Password: Enter your network access password (case-sensitive). ...
Page 165: Compose And Send Email
 Use secure connection (SSL): Tap to place a checkmark in the box, if your system requires SSL encryption.  Use client certificate: Tap to place a checkmark in the box, if your system requires certification. 4. Follow the onscreen prompts to configure options for the account. 5.
Page 166 2. Tap Compose  The email composition window opens. 3. Enter the message recipient(s), subject, and message. 4. Tap Send  The email message is sent. Messaging and Internet...
Page 167: Open New Email Messages
Open New Email Messages When new email arrives, you will see in the Status bar. 1. Drag the Status bar down to display the Notification panel. 2. Tap the new message from the Notification panel.  The new email message opens. ...
Page 168: Open Email Messages
Open Email Messages You can also open and read email messages directly from the email inbox. Reading and replying to email on your phone is as simple as on your computer. 1. From home, tap Apps > Email  The email inbox opens. 2.
Page 169: Delete An Email Account
● Replying to Email Messages: With an email message open, tap Reply or Reply all compose your reply message, and tap Send ● Forwarding Email Messages: With the email message open, tap Forward , enter a recipient and an additional message, and tap Send Delete an Email Account You can delete an email account from your phone if you no longer wish to receive messages for the account on your phone.
Page 170 2. Tap More options > Settings > Manage accounts. 3. Tap Delete Messaging and Internet...
Page 171 4. Select the account(s) to delete, and then tap Done. 5. Tap OK to confirm.  The account is deleted from your phone Messaging and Internet...
Page 172: Manage Your Email Inbox
Manage Your Email Inbox Your email inbox provides management options for viewing, sorting, and deleting your email messages. View Your Email Inbox 1. From home, tap Apps > Email  The email inbox opens. 2. Tap the email account at the top of the screen to select a different inbox, or tap Combined view to see all your email inboxes at once.
Page 173: Exchange Activesync Email Features
Delete an Email Message 1. On the email account inbox, touch and hold the message you want to delete. 2. On the options menu, tap Delete. Delete Multiple Email Messages 1. On the email account inbox, tap the check box next to the messages you want to delete. 2.
Page 174: Data Services General Information (Lte And 3G Networks)
Receive Email Notifications Receive alerts and notifications when new emails arrive. Notification Sound Select the sound played when new emails arrive. Vibrate Set your phone to vibrate when new emails arrive. Additional Settings Configure Exchange ActiveSync account and security settings. Data Services General Information (LTE and 3G Networks) The following topics will help you learn the basics of using your data services, including managing your...
Page 175 Set Your Network Options 1. From home, tap Apps > Settings > More networks > Mobile networks > Network mode. 2. Select LTE/CDMA or CDMA.  The phone will scan for the best available network and will automatically connect to it. Messaging and Internet...
Page 176: Data Connection Status And Indicators
When your phone is connected via Enhanced 4G LTE network, the LTE icon appears on the Status bar. Note: The Enhanced 4G LTE network is self-discoverable, which means no additional steps are required for your phone to connect to it. Data Connection Status and Indicators Your phone displays the current status of your data connection through indicators at the top of the screen.
Page 177: Browser
Browser Your phone’s Web browser gives you full access to both mobile and traditional websites on the go, using 3G, 4G, or Wi-Fi data connections. SSL/TLS SSL (Secure Sockets Layer) and TLS (Transport Layer Security) are protocols for encrypting sent/received data. While in a screen connected by SSL/TLS, data is encrypted to safely send/receive private information, credit card numbers, corporate secrets, etc., and provide protection against online threats (eavesdropping, falsification, impersonation, etc.).
Page 178: Add A Bookmark
Browser Use Options ● Searching within a Web Page: With a Web page displayed, tap More options > Find on page, and enter your search text. Tip: To change the phone’s default launch page to your current page, tap More options >...
Page 179 2. Navigate to the Web page you want to bookmark, and tap Bookmarks > Add Bookmark  The add bookmark window opens. 3. Check or change the bookmark title, URL, etc., and then tap Save.  The Web page is added to bookmarks. Bookmark Options ●...
Page 180: View Browser History
View Browser History Use the browser menu options to view your browsing history. 1. From home, tap Apps > Internet  The browser opens. 2. Tap Bookmarks  The bookmark window opens. Messaging and Internet...
Page 181: Open New Browser Windows
3. Tap the History folder and then tap an entry.  The Web page opens. Open New Browser Windows Use windows to switch between websites quickly and easily. 1. From home, tap Apps > Internet  The browser opens. Messaging and Internet...
Page 182 2. Tap Windows  The window opens.  If you don’t see Windows , drag the Web page down to display the address bar. 3. Tap New window  A new window appears.  To switch windows, tap Windows , and then touch a thumbnail. Messaging and Internet...
Page 183: Browser Settings
Browser Settings Customize your experience with the Internet through the browser settings menu. 1. From home, tap Apps > Internet  The browser opens. 2. Tap More options > Settings, and customize your browser settings.  Your browser settings are saved. Messaging and Internet...
Page 184: Chrome Browser
Chrome Browser In addition to the default “Internet” Web browser, your phone supports the Chrome mobile Web browser. If you are signed in with a Google Account, the Chrome browser will import all your bookmarks and other Web preferences for use on your phone. 1.
Page 185 2. Tap the address bar at the top and enter search words (for a Google search) or a Web address (URL).  The search results appear or a Web page opens. Chrome Support ■ To find on-phone help with Chrome, from Chrome, tap More options >...
Page 186: Camera And Video
Camera and Video You can use the camera or video camera to take and share pictures and videos. Your phone comes with a 5 megapixel camera with an autofocus feature that lets you capture sharp pictures and videos. Take Pictures and Record Videos The following topics teach you how to take pictures and record videos with your phone’s camera.
Page 187: Take A Picture
Take a Picture You can take high-resolution pictures using your phone’s camera. Note: If you have an SD card installed, pictures and videos are stored to the SD card. If no card is installed, pictures and videos are saved to your phone’s memory. 1.
Page 188: Viewfinder Screen
3. Release to take the picture.  The shutter clicks and the picture is captured and saved to your phone or SD card. Viewfinder Screen The Viewfinder screen lets you view your subject and access camera controls and options. ● Switch Between Front/Back Cameras: Switch between the back camera lens and the front-facing camera lens (for self-portraits, video chatting, etc.).
Page 189: Record Videos
Record Videos Record high-quality videos using your phone’s video camera. Note: If you have an SD card installed, pictures and videos are stored to the SD card. If no card is installed, pictures and videos are saved to your phone’s memory. 1.
Page 190: View Pictures And Videos Using Gallery
3. Tap to pause recording. Tap to stop recording.  The camera stops recording and the video is captured and saved to your phone or SD card. View Pictures and Videos Using Gallery Using the Gallery application, you can view pictures and watch videos that you’ve taken with your phone’s camera, downloaded, or copied onto your storage card or phone memory.
Page 191 2. Tap an album (such as Camera).  The list of pictures and videos for the album opens.  To select another album, tap Back to return to the Albums tab. 3. Tap an image to view the picture or video. ...
Page 192: Edit Pictures
Note: When viewing pictures, you can touch and hold on a picture or video to open a selection menu and choose what to do with the picture or video. Edit Pictures Whether you are browsing pictures in filmstrip or grid view in the Gallery application, you can touch and hold on a picture to open a selection menu and choose to delete the picture, rotate or crop it, and more.
Page 193 2. Tap an album (such as Camera).  The list of pictures and videos for the album opens. 3. Tap the picture you want to rotate. 4. Tap More options and then select either Rotate left or Rotate right.  The picture is rotated and saved to the phone or SD card, depending on your settings. Camera and Video...
Page 194: Crop A Picture
Crop a Picture 1. From home, tap Apps > Gallery  The album list opens. 2. Tap an album (such as Camera).  The list of pictures and videos for the album opens. 3. Tap the picture you want to crop. Camera and Video...
Page 195 4. Tap More options > Crop.  A crop box appears on the picture. 5. To adjust the crop box size, touch and hold the edge of the box. When directional arrows appear, drag your finger inward to or outward to resize the crop box. ...
Page 196: Share Pictures And Videos
6. Tap Done to apply the changes to the picture.  The cropped picture is saved in the album as a copy. The original picture remains unedited. Share Pictures and Videos The Gallery application lets you send pictures and videos using email or multimedia messages. You can share pictures on your social networks (such as Facebook, Flickr, Picasa, and Twitter) and share videos on YouTube.
Page 197 2. Tap an album (such as Camera).  The list of pictures and videos for the album opens. 3. Tap the album that contains the picture or video you want to share. 4. Tap the picture or video you want to share. ...
Page 198: Send A Picture Or Video By Multimedia Message
Note: If you selected Mail and you have multiple email accounts, the default email account will be used. For more information about using email and Gmail, see Compose and Send Email Create and Send a Gmail Message. Send a Picture or Video by Multimedia Message Multimedia Messaging (MMS) lets you send pictures and videos using your phone’s messaging app.
Page 199 2. Tap an album (such as Camera).  The list of pictures and videos for the album opens. 3. Tap the album that contains the picture or video you want to share. 4. Tap the picture or video you want to share. ...
Page 200: Send Pictures Or Videos Using Bluetooth
For more information about sending multimedia messages, see Send a Multimedia Message (MMS). Send Pictures or Videos Using Bluetooth You can select several pictures, videos, or both and send them to someone’s phone or your computer using Bluetooth. 1. From home, tap Apps >...
Page 201 2. Tap an album (such as Camera).  The list of pictures and videos for the album opens. 3. Tap the album that contains the picture or video you want to share. 4. Tap the picture or video you want to share. ...
Page 202: Share Videos On Youtube
For more information, see Bluetooth. Share Videos on YouTube ™ You can share your videos by uploading them to YouTube . Before you do this, you must create a YouTube account and sign in to that account on your phone. 1.
Page 203 2. Tap an album (such as Camera).  The list of pictures and videos for the album opens. 3. Tap the album that contains the video you want to share. 4. Tap the video you want to share.  To select multiple videos, touch and hold an image to turn on multiple select. Tap all the videos you want to include.
Page 204: Camera Settings
6. Enter the prompted information, such as description and tags, and select a privacy option. 7. Tap Upload.  The upload is completed. Camera Settings You can adjust your camera’s settings using the icons on the main camera screen and the full camera settings menu.
Page 205: Set Camera Settings
Set Camera Settings You can configure your camera’s settings to fit any situation and event. 1. From home, tap Apps > Camera  The camera viewfinder appears. 2. Tap Settings  The camera settings menu opens. Camera and Video...
Page 206  Settable items differ depending on which camera (front/back) and camera mode in use. 3. Select your desired settings.  The settings are applied. Camera and Video...
Page 207: Useful Apps And Features
Useful Apps and Features The following topics detail many of your phone’s tools and features such as maps and navigation, calendar, clock, social networking apps, music, memos, and more. Calculator Your phone’s convenient built-in calculator lets you perform basic mathematical equations. 1.
Page 208 2. Tap onscreen keys for calculations.  Calculation results appear. 3. To use the scientific calculator, make sure Screen rotation is turned on (Notification panel > Screen rotation), and rotate the screen to the landscape orientation.  Keys for the scientific calculator appear. Useful Apps and Features...
Page 209: Calendar
Calendar Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps organize your time and reminds you of important events. Depending on your synchronization settings, your phone’s Calendar stays in sync with your Calendar on the Web, Exchange ActiveSync calendar, Google Calendar, and Outlook calendar.
Page 210 1. From home, tap Apps > Calendar  The Calendar app opens. 2. Tap Add  The add event window opens. Enter an event title, start date/time, end date/time, etc., and then tap Save.  The event is added to your calendar. Useful Apps and Features...
Page 211: View Calendar Events
Selecting a Calendar If you have more than one calendar, select a calendar in which to add events. ■ While viewing a calendar, tap More options > Calendars. The following options are available:  Select My Calendars to create an event that will appear only on your phone. ...
Page 212: Sync Calendars
2. Tap a date and then tap an event.  The event details appear.  Tap the event to view details, and then tap to edit the event. Sync Calendars You can select which calendars you’d like to sync on your phone, along with what types of information you want to sync.
Page 213 2. Tap More options > Calendars. 3. Select sync options by adding or removing check marks from the items.  The sync settings have been updated. Useful Apps and Features...
Page 214 4. Tap Back to return to Calendar view, and then tap More options > Sync.  The selected calendars sync. Useful Apps and Features...
Page 215: Synchronize An Exchange Activesync Calendar
Synchronize an Exchange ActiveSync Calendar If you have set up a Microsoft Exchange ActiveSync account on your phone, you can also synchronize Exchange ActiveSync calendar events on your phone. Calendar events on your Exchange ActiveSync will also show in Calendar if you chose to synchronize with the Exchange ActiveSync Server. 1.
Page 216: Setting Date And Time
Setting Date and Time Your phone automatically receives the current date and time from the wireless network. You can set the date by hand by overriding the default setting. 1. From home, tap Apps > Settings 2. Tap Date and time. 3.
Page 217: Set Alarms
Set Alarms Set multiple alarms using your phone’s Clock app. 1. From home, tap Apps > Clock  The Clock appears. 2. Tap the Alarm tab and then tap Create alarm Useful Apps and Features...
Page 218 3. Set the alarm options, including time, days, repeat pattern, alarm type, alarm tone, and volume, and then tap Save.  The alarm is set. Phone at Alarm Time ● At the set alarm time, the phone sounds the alarm and/or vibrates. ●...
Page 219: World Clock
World Clock The world clock lets you keep track of the current time in multiple cities around the globe. 1. From home, tap Apps > Clock  The Clock appears. 2. Tap World Clock. Useful Apps and Features...
Page 220: Stopwatch
3. Tap Add City and select a city. 4. Repeat to add multiple cities. Stopwatch 1. From home, tap Apps > Clock  The Clock appears. Useful Apps and Features...
Page 221 2. Tap Stopwatch. 3. Tap Start to begin timing. 4. Tap Stop to stop timing.  Additional options include Lap to keep track of laps, Restart to continue timing, and Reset to reset the stopwatch to zero. Useful Apps and Features...
Page 222: Timer
Timer The timer provides a countdown timer for up to 99 hours, 59 minutes, and 59 seconds. 1. From home, tap Apps > Clock  The Clock appears. 2. Tap Timer. 3. Use the keypad to set the length of the timer. Useful Apps and Features...
Page 223: Galaxy Apps
GALAXY Apps Discover apps designed exclusively for your Galaxy phone. Note: You must sign in to a Samsung account in order to download GALAXY apps. ■ From home, tap Apps > GALAXY Apps. Gallery Using the Gallery application, you can view pictures and watch videos that you’ve taken with your phone’s camera, downloaded, or copied to an optional memory card (not included).
Page 224 2. Tap an album (such as Camera).  The list of pictures and videos for the album opens. 3. Select an album or tap a thumbnail to view the picture or video. 4. From the main Gallery screen, you can use these options: ...
Page 225: View Photos And Videos
View Photos and Videos Tap a photo or video to view it in full screen. View Photos 1. From home, tap Apps > Gallery  The album list opens. 2. Tap an album (such as Camera).  The list of pictures and videos for the album opens. Useful Apps and Features...
Page 226: View Videos
3. Tap a thumbnail to view the picture. While viewing a picture full-screen you can use these options:  Share: Choose a method for sharing the picture.  Edit: Modify your picture.  Delete: Erase the current picture.  More options: Choose other options, including: •...
Page 227: Working With Photos
Working with Photos While viewing a photo, you can choose to delete the photo, rotate or crop it, and more. Rotate and Save a Photo To rotate or save your photo, follow the procedures below. 1. From home, tap Apps > Gallery.
Page 228: Send A Photo Or Video By Multimedia Message
4. Tap the screen and then tap Share via > Gmail or Email. 5. Address and compose your message and then tap Send or Send. Note: If you have multiple email or Gmail accounts, the default account will be used. Send a Photo or Video by Multimedia Message Although you can send several photos or videos in a multimedia message, it may be better to send one at a time, especially if the files are large in size.
Page 229: Google Play Books
4. Tap the screen, tap Share via , and then tap the app you want to use. 5. Follow the prompts to complete the share. Share Videos on YouTube You can share your videos by uploading them to YouTube. Before you do this, you must create a YouTube account and sign in to that account on your phone.
Page 230: Google Maps
Google Maps Use the Google Maps app to determine your location, find directions, browse local businesses and attractions, rate and review places, and more. View Maps of Specified Places Use Google Maps to locate and map a specific address or destination. 1.
Page 231 2. Tap Search 3. Enter an address, city, facility name, etc., and then tap a candidate in the results list.  A map of the specified location opens. Useful Apps and Features...
Page 232: Google Play Movies & Tv
Google Maps Operations ● Viewing Current Location: From the Maps app, tap ● Obtain Useful Area Information for Current Location: From the Maps app, tap Search, enter the information you are looking for, and then tap a result to view it. ●...
Page 233 Using Google Play Music Use the Google Play Music app to listen to all your music on your phone. Compatible music file formats include: MP3 (.mp3), AAC (m4a), WMA (.wma), FLAC (.flac), OGG (.ogg), DRM protected AAC (m4p), and ALAC (.m4a). 1.
Page 234 Google Play Music Screen Layout The following diagram outlines the main features of the Play Music app player screen. Feature Description Return to music list Return to the music list Show music image/album name Display music images and album names (if available) Music title/artist Display music title and artist (if available) Repeat/play next...
Page 235: Google Play Newsstand
Create Playlists in Google Play Music Organize music into playlists to fit every occasion. 1. From home, tap Apps > Play Music  The Play Music app opens to the library. 2. Tap Menu to listen to your library, playlists, or access Google Play Music online. 3.
Page 236: Google Search
Google Search Search information saved on the phone and in phone applications as well as on the Internet. Use Google Search Type search terms in the Google Search bar to find information on your phone and around the globe. 1. From home, tap the Google search bar or tap Apps >...
Page 237: Use Google Voice Search
Google Search Options Note: To set Google Search options, from the main Google Search screen, press the Back key ● Changing Search Information: In the search window, tap More options > Settings > Phone search and select where to search. ●...
Page 238: Google Wallet
2. Speak your search terms.  Search results appear. Google Wallet You must have a Google Wallet account associated with your Google Account to purchase items from the Google Play Store app. To create a Google Wallet account, do one of the following: ■...
Page 239: Memo
Memo Use your phone’s memo app to save text, memos, lists, and more. 1. From home, tap Apps > Memo  The memo list appears. 2. Tap and enter your memo title and text. Useful Apps and Features...
Page 240: My Files
3. Tap Save.  The memo is saved. My Files My Files allows you to manage your sounds, images, videos, Bluetooth files, Android files, and other data in one convenient location. This application allows you to launch a file if the associated application is already on your phone.
Page 241: Social Networking Accounts
Social Networking Accounts Stay in touch on the go with all your social networking accounts. Stay connected with friends and family with Hangouts, and see what everyone’s talking about on YouTube, and more. Hangouts Hangouts is Google's instant messaging service. Use to communicate with other Hangout users, and also use video calling.
Page 242 2. Tap Add to start a new Hangout. 3. Type a name, email, number, or circle, or select a contact from the list. Useful Apps and Features...
Page 243: Video
Hangouts as the default messaging app, the Messages app will be disabled. For more information, Default Messaging App Settings. Video Play videos stored on your phone, or from your other devices (you must sign in to your Samsung account to play videos synced from your other devices). 1. From home, tap Apps >...
Page 244: Youtube
YouTube View videos uploaded to YouTube and upload your own videos to your YouTube account. View YouTube Videos You can use the YouTube app to view videos on YouTube even if you aren’t signed in to a YouTube account. 1. From home, tap Apps >...
Page 245 Post a Video to YouTube You can post videos to your YouTube account from your phone. Before posting, you must set up a YouTube account and sign in to it on your phone. 1. From home, tap Apps > YouTube ...
Page 246 3. Select a video to upload.  Enter a title, description, and tags, and select a privacy setting. 4. Tap Upload  The video is uploaded to your YouTube channel. Useful Apps and Features...
Page 247: Connectivity
Connectivity The following topics address your phone’s connectivity options, including USB file transfer and tethering, Wi-Fi, Bluetooth, IR connectivity, and more. Connect to a PC via USB One way to back up or sync files between your phone and a computer is by using a direct USB connection.
Page 248 Transfer Files Between the Phone and a Computer 1. Connect your phone to your computer using the supplied USB cable.  Insert the larger end of the cable to the USB Charger/Accessory port at the bottom of the phone.  Insert the USB end of the cable into an available USB port on your computer.
Page 249: Wi-Fi
4. On your computer, navigate to the detected device (such as through the My Computer menu) and open it. 5. If available, select a drive (Card for SD card, Phone for internal phone storage). 6. Select a folder (for example, Music for songs and albums) and copy files to it from your computer.
Page 250 2. Tap the ON/OFF slider to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.  To disable Wi-Fi, tap the ON/OFF slider again. 3. Tap a Wi-Fi network to connect, enter the password (if it’s not an open network), and then tap Connect.
Page 251: Wi-Fi Settings
 The password, for a household wireless LAN router, is sometimes found on a sticker on the router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For password for a public wireless LAN, check with user's service provider. ...
Page 252 2. Tap the ON/OFF slider to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.  To disable Wi-Fi, tap the ON/OFF slider again. 3. Tap More options > Advanced. ...
Page 253: Remove A Wi-Fi Network
4. Configure your Wi-Fi settings.  Your Wi-Fi settings changes are saved. Remove a Wi-Fi Network You may wish to remove a connected Wi-Fi network. 1. From home, tap Apps > Settings > Wi-Fi.  The Wi-Fi settings menu appears. Connectivity...
Page 254 2. Press and hold the name of the connected access point, and then tap Forget network.  Wi-Fi is disconnected.  After “forgetting” an access point, you need to enter the correct password (and other network settings, if required) to reconnect. Connectivity...
Page 255: Wi-Fi Direct
Wi-Fi Direct Use Wi-Fi Direct to connect directly to other Wi-Fi Direct devices using only Wi-Fi, without a wireless access point (network) or through the Internet. 1. From home, tap Apps > Settings > Wi-Fi.  The Wi-Fi settings menu appears. 2.
Page 256 3. Tap More options > Wi-Fi Direct.  The Wi-Fi Direct settings menu appears.  Wi-Fi Direct and Wi-Fi are unavailable at the same time. 4. Tap a device with which to connect.  If connected via Wi-Fi, you will see a confirmation. Follow the onscreen instructions. Connectivity...
Page 257: Hotspot And Tethering
5. Accept the connection on the other device.  The phone is connected via Wi-Fi Direct.  If a connection is not accepted after a certain period, the connection request is cancelled.  To stop a connection, tap End connection > OK. Hotspot and Tethering Use Tethering to share your phone’s Internet connection with a computer that connects to your phone via Hotspot or via Bluetooth.
Page 258 2. Tap Hotspot. 3. Tap the ON/OFF slider to turn Hotspot on.  Hotspot is enabled.  To disable Hotspot, tap the ON/OFF slider again. Note: The best way to keep using the phone as a hotspot is to have it connected to a power supply. Important: Write down the passkey (password) for this communication (shown onscreen).
Page 259: Bluetooth Tethering
Connect to Hotspot 1. Enable Wi-Fi (wireless) functionality on your target device (laptop, media device, etc.). 2. Scan for Wi-Fi networks from the device and select your phone hotspot from the network list.  The default name for your phone’s hotspot is [DEVICE]XXX. You can change the name by tapping About device >...
Page 260: Bluetooth
2. Tap Bluetooth tethering to enable the feature. See Bluetooth.  Bluetooth tethering is enabled.  To disable Bluetooth tethering, uncheck Bluetooth tethering. Bluetooth ® Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds, computers, printers, and wireless phones.
Page 261: Bluetooth Information
Bluetooth Information Bluetooth is a technology that enables wireless connection with PCs, Bluetooth devices with hands-free features, etc. Function Description Audio output Listen to music, etc., wirelessly Hands-free calls Call hands-free, using Bluetooth-capable hands-free devices and headsets Data exchange Exchange data with Bluetooth devices Enable the Bluetooth Feature Use the settings menu to enable or disable your phone’s Bluetooth capabilities.
Page 262 2. Tap the ON/OFF slider to turn Bluetooth on.  Bluetooth is enabled.  To disable Bluetooth, tap the ON/OFF slider again. Tip: You can also turn Bluetooth on or off with the Quick settings button in the Notification panel. Drag the Status bar down to display the Notification panel and then tap Bluetooth to turn Bluetooth on or off.
Page 263: Pair Bluetooth Devices
Pair Bluetooth Devices Search for and pair nearby Bluetooth devices. ■ Before pairing, turn on Bluetooth on the other device, and make sure it is visible or discoverable. Pairing Bluetooth Devices 1. From home, tap Apps > Settings > Bluetooth. ...
Page 264 Unpairing from a Paired Device 1. From the Bluetooth settings menu, tap Settings next to the paired device you wish to unpair. 2. Tap Unpair.  The device is unpaired from your phone. To make another connection with the device, you will need to pair again.
Page 265: Connect To A Paired Bluetooth Device
Connect to a Paired Bluetooth Device You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a compatible Bluetooth headset or car kit. It’s the same procedure to set up stereo audio and hands-free devices. 1.
Page 266: Share Information Using Bluetooth
Share Information Using Bluetooth You can use Bluetooth to transfer information between your phone and another Bluetooth-enabled device such as a phone or notebook computer. Types of Data You Can Share via Bluetooth You can share the following types of information, depending on the device you are connected to: ●...
Page 267 2. Tap a contact to share. 3. Tap More options > Share name card > Bluetooth. Connectivity...
Page 268 4. Tap a paired device to receive the data.  The contact information is sent.  If you see a message to confirm, follow the onscreen instructions. Receiving Contacts Data via Bluetooth Note: Your phone must be paired with another Bluetooth-enabled device in order to share information. 1.
Page 269 2. Tap Accept.  The file is sent to your phone.  When your phone receives a file, you will see a notification. To open the file immediately, drag the Status bar down to display the Notification panel, and then tap the notification. ...
Page 270: Settings
Select the TouchWiz home display theme or your Custom Mobile Home display theme Set your phone’s Lock screen options Lock screen Call Configure call settings and voicemail settings Application manager Manage applications and system processes Accounts Set up accounts such as Samsung, Google, and more Settings...
Page 271 Category Description Set up backup options for your phone, as well as resetting the phone Backup and reset to its factory defaults Set accessibility options such as screen magnification, hearing aid Accessibility compatibility, etc. Language and input Set up language and input methods for your phone Set your phone’s date and time Date and time Ultra power saving...
Page 272: Tty Mode
Access Settings ■ From home, tap Apps > Settings  The settings menu opens. TTY Mode A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone.
Page 273 To turn TTY Mode on or off: 1. From home, tap Apps > Settings > Call. 2. Tap Additional settings > TTY mode. Settings...
Page 274 3. Tap TTY Full, TTY HCO, or TTY VCO to turn TTY mode on. – or – Tap TTY Off to turn TTY mode off.  Your phone’s TTY mode is set. Note: When enabled, TTY mode may impair the audio quality of non-TTY devices connected to the headset jack.
Page 275: Wi-Fi Settings
Wi-Fi Settings The Wi-Fi settings menu lets you turn Wi-Fi on or off, set up and connect to available Wi-Fi networks, and configure advanced Wi-Fi options. For more information about using Wi-Fi settings, see Wi-Fi. 1. From home, tap Apps >...
Page 276 2. Tap the ON/OFF slider to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.  To disable Wi-Fi, tap the ON/OFF slider again. 3. Tap a Wi-Fi network, enter the password, and tap Connect. Settings...
Page 277  Your phone is connected to the selected Wi-Fi network.  The password, for a household wireless LAN router, is sometimes found on a sticker on the router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For password for a public wireless LAN, check with user's service provider. ...
Page 278 To connect using a Personal Identification Number (PIN): 1. From Wi-Fi settings, tap More options > WPS PIN entry. 2. Enter the PIN displayed on your router. 3. Follow the prompts to complete the connection. Advanced Wi-Fi Settings The advanced Wi-Fi settings menu lets you set up and manage wireless access points. ●...
Page 279: Bluetooth Settings
Bluetooth Settings ® Your phone’s Bluetooth capabilities let you use wireless headsets, send and receive pictures and files, and more. For details on your phone’s Bluetooth usage, see Bluetooth. ■ From home, tap Apps > Settings > Bluetooth.  The Bluetooth settings open. Bluetooth Settings Operations ●...
Page 280  Depending on the device, you may be required to enter or accept a passkey.  If the target device does not appear, tap Scan to search again.  This setting is available when Bluetooth is enabled. ● Change the Name of a Paired Device: From Bluetooth settings, tap Settings next to a paired device name, tap Rename, enter a new name, and tap OK.
Page 281: Hotspot And Tethering Settings
Hotspot and Tethering Settings Use the settings menu to configure your Hotspot, which allow you to share your phone’s data service with multiple Wi-Fi capable devices. For more information about using Hotspot and Tethering, see Hotspot and Tethering. 1. From home, tap Apps >...
Page 282 3. Tap the ON/OFF slider to turn Hotspot on.  Hotspot is enabled.  To disable Hotspot, tap the ON/OFF slider again. Advanced Hotspot Settings The Hotspot settings menu lets you configure advanced options. ● Set Network SSID: From the Hotspot window, tap More options >...
Page 283: Airplane Mode
● Set Hotspot Timeout Settings: From the Hotspot window, tap More options > Timeout settings, select an option, and tap OK.  IP Address appears below “IP Address.” ● Set Local Area Network (LAN) Settings: From the Hotspot window, tap More options >...
Page 284: Data Usage Settings
2. Tap Airplane mode to enable or disable the feature. Data Usage Settings The Data usage menu lets you view your phone’s mobile and Wi-Fi data usage, set data limits, restrict hotspot usage, and more. 1. From home, tap Apps >...
Page 285 2. Tap Data usage.  The data usage window opens. Data Usage Settings Operations ● Enable Mobile Data: In Data usage window, tap the check box for Mobile data to enable the service.  If a confirmation appears, follow the onscreen instructions. ...
Page 286 ● Set Date for Resetting Data Usage: To set the data usage measuring cycle, from the Data usage window, tap the box next to Data usage cycle, tap Change cycle, set a reset date, and tap Set.  This setting is available when Mobile data is enabled. ●...
Page 287: Location Settings
Location Settings Your Location services settings menu lets you select how your phone determines its location (using the wireless networks, GPS satellites, both, or neither). Location Settings Overview Your Location settings menu allows you to configure the following options. Location Setting Description Mode Select a locating method: High accuracy, Power saving, or GPS only...
Page 288 2. Tap the ON/OFF switch to enable Location services.  Your phone’s location services are enabled.  If you see a confirmation, follow the onscreen instructions to connect. Settings...
Page 289 Change Locating Method You can change the methods used for determining your location. Note: Location must be turned on to change locating method. 1. From home, tap Apps > Settings > Location. 2. Tap Mode. Settings...
Page 290: Printing
3. Select a locating method. Each mode has a description of which method or methods are used to estimate your location.  Your phone’s locating method is set. Printing You can print from your phone, via Wi-Fi, to an optional compatible printer (not included). Your phone and the optional printer must be connected to the same Wi-Fi network.
Page 291: Set Up A Printer
2. From the Printing settings screen, tap Add printer. 3. Follow the prompts to download and install a print driver from the Google Play Store. 4. Choose a print service from the list, and then tap the ON/OFF switch to turn the service on or off. The service must be on to add a printer.
Page 292: More Networks Settings
Set Up a Printer Add a printer to a print service and configure settings. Note: Below settings are examples only. Available settings will differ depending on the type of print service and printer you are using. 1. From the Printing settings screen, select a print service from the list 2.
Page 293 Access More Networks Options ■ From home, tap Apps > Settings > More networks.  The More networks screen displays. Settings...
Page 294: Default Messaging App Settings
Default Messaging App Settings If you have multiple messaging apps installed on your phone, you can choose the app your phone uses for messaging. The app you select here will be used when you choose Messages in other apps, such as when sharing items like pictures or video.
Page 295: Mobile Networks Settings
3. Choose a messaging app.  The default messaging app is set. Note: If you choose a default messaging app other than Messages (for example, Google Hangouts), you will not be able to use the standard Messages app unless you restore it as the default messaging app. Mobile Networks Settings Set options for network selection and data service.
Page 296: Virtual Private Networks (Vpn)
2. Tap Mobile networks. 3. Configure options:  Mobile data: When enabled, your phone connects to the mobile data network, and can use the network to access the Internet and transfer information.  Network mode: Choose a preferred network mode. Available options depend on your phone’s features, but may include LTE/CDMA and CDMA.
Page 297: Set Up Secure Credential Storage
Set Up Secure Credential Storage If your network administrator instructs you to download and install security certificates, you must first set up the phone’s secure credential storage. 1. From home, tap Apps > Settings > Lock screen. 2. Tap Screen lock > Password. Settings...
Page 298 3. Enter a new password (at least eight characters without any spaces) for the credential storage, scroll down and confirm the password, and then tap OK.  The password is set, allowing secure credential storage. 4. Tap Back to return to the main settings menu, and then tap Security. Settings...
Page 299 5. Tap Trusted credentials, and then tap your preferred system and user credentials.  Your secure credentials storage is set. You can then download and install the certificates needed to access your local network. Your network administrator can tell you how to do this. Settings...
Page 300: Add A Vpn Connection
Add a VPN Connection Use the More networks settings menu to add a VPN connection to your phone. 1. From home, tap Apps > Settings > More networks. 2. Tap VPN.  The VPN settings window appears. Settings...
Page 301 3. Tap Tap to add VPNs , and then enter the information for the VPN you want to add.  Information may include Name, Type, Server address, PPP encryption (MPPE), and advanced options.  Set up all options according to the security details you have obtained from your network administrator.
Page 302: Connect To Or Disconnect From A Vpn
Connect to or Disconnect from a VPN Once you have set up a VPN connection, connecting and disconnecting from the VPN is easy. Access the VPN Settings Window 1. From home, tap Apps > Settings > More networks. 2. Tap VPN. ...
Page 303: Connect To A Vpn
Connect to a VPN 1. From the VPNs section of the VPN setting window, tap the VPN that you want to connect to. 2. When prompted, enter your login credentials, and then tap Connect.  You will connect to the selected VPN. ...
Page 304 Disconnect from a VPN 1. Drag the Status bar down to open the Notification panel. 2. Tap the VPN connection to return to the VPN settings window. Settings...
Page 305: Sound Settings
3. Tap the VPN connection to disconnect from it.  Your phone disconnects from the VPN.  When your phone has disconnected from the VPN, you will see a VPN disconnected icon in the notification area of the Status bar. Sound Settings The Sound settings menu lets you control your phone’s audio, from ringtones and alerts to tap tones and notifications.
Page 306 Sound Setting Description Set a tone when locking/unlocking the screen Screen lock sound Set a tone for incoming emergency alerts Emergency tone Access Sound Settings 1. From home, tap Apps > Settings > Sound. 2. Set your sound options.  Your sound settings are saved and applied. Settings...
Page 307: Display And Wallpaper Settings
Display and Wallpaper Settings Adjusting your phone’s display settings not only helps you see what you want, it can also help increase battery life. Display and Wallpaper Settings Overview The Display and wallpaper settings menu allows you to configure the following options: Display Setting Description Wallpaper...
Page 308 Access Display Settings 1. From home, tap Apps > Settings > Display. 2. Set your display options.  Your display settings are saved and applied. Settings...
Page 309: Home Settings
Home Settings Select the TouchWiz home display theme or your Custom Mobile display theme. 1. From home, tap Apps > Settings > Home. 2. Configure your Home settings.  Your display is changed to Custom Mobile or TouchWiz home Settings...
Page 310: Lock Screen Settings
Lock Screen Settings The Lock screen settings let you set your method for unlocking your phone, customize Lock screen options, determine whether to show tips for unlocking the phone, and enter your owner information to be displayed on the Lock screen. Screen Lock You can increase the security of your phone by creating a screen lock.
Page 311 2. Tap Screen lock.  The Screen lock settings menu opens. Use Swipe to Unlock the Screen ■ From the Screen lock settings menu, tap Swipe to save the setting.  The screen lock is set. Settings...
Page 312: Use A Screen Unlock Pattern
Use a Screen Unlock Pattern 1. From the Screen lock settings menu, tap Pattern. 2. Draw the screen unlock pattern by connecting at least four dots in a vertical, horizontal, or diagonal direction. Lift your finger from the screen when finished. ...
Page 313 4. When prompted, draw the screen unlock pattern again, and then tap Confirm.  The screen unlock pattern is saved. 5. Enter a backup PIN, tap Continue, re-enter the PIN, and tap OK to save your screen unlock pattern.  The screen lock is set. ...
Page 314: Use A Screen Unlock Pin
Note: Clear the Make pattern visible check box if you do not want the unlock pattern to display on the screen when you unlock it. Note: To change your unlock screen pattern, from home, tap Apps > Settings > Lock Screen >...
Page 315: Use A Screen Unlock Password
Use a Screen Unlock Password 1. From the Screen lock settings menu, tap Password. 2. Enter a password, tap Continue, and then enter your password again to confirm it.  The screen lock is set.  If you fail to enter the correct password after five attempts, you will be prompted to wait for 30 seconds before you can try again.
Page 316: Disable The Screen Lock
Disable the Screen Lock Follow the instructions below to turn off your current screen lock. 1. From home, tap Apps > Settings > Lock screen.  The Lock screen settings menu opens. 2. Tap Screen lock. 3. Draw your unlock screen pattern, enter your PIN, or enter your password. Settings...
Page 317: Lock Screen Options
4. Tap None.  The screen lock is disabled. Lock Screen Options There are several configurable options available in the Lock screen settings menu. Lock Screen Options Overview The following options are available in the Lock screen settings menu (options vary depending on the screen lock selected): Lock Screen Setting Description...
Page 318 Lock Screen Setting Description Display the pattern as you draw it Make pattern visible Screen will be locked in 5 seconds after the screen automatically turns Lock automatically Lock instantly with power Lock the screen whenever you press the Power/Lock Key Access Lock Screen Options ■...
Page 319: Call Settings
Call Settings Configure options for calling with your phone. Call Settings Overview Call Setting Description Set up call rejection Create or edit messages to reject incoming calls messages Answer calls by pressing the Home Key, and end calls by pressing the Answering/ending calls Power/Lock Key Additional settings...
Page 320: Application Manager
1. From home, tap Apps > Settings > Call. 2. Set your call settings.  Your call settings are saved and applied. Application Manager Check installed applications and running applications. Apps Settings Overview Items that can be checked in the Apps settings menu are the following. Apps Setting Description Downloaded...
Page 321 Access Apps Settings 1. From home, tap Apps > Settings > Application manager. 2. Tap items to view details.  Check your application settings condition and access additional options. Note: Depending on the app and its location, you may be able to force the app closed, uninstall or disable the app, clear cache and data, and more.
Page 322: Add Accounts
Add Accounts The Accounts settings menu lets you add and manage all your email, social networking, and picture and video sharing accounts. Set Up a New Account 1. From home, tap Apps > Settings 2. Tap Accounts.  An Add account window appears. Settings...
Page 323 3. Tap an account type and then follow the onscreen instructions to add the required account information, and then tap Done.  The account is added to the accounts list. Manage Existing Accounts 1. From home, tap Apps > Settings >...
Page 324: Backup And Reset
3. Select your account settings, and then tap Done.  The account options are updated. Backup and Reset Your phone’s Backup and reset menu lets you back up your phone’s data and settings to Google servers before resetting your phone to the original factory settings. The Factory data reset erases all data from the phone’s application storage, including: ●...
Page 325 Access Backup and Reset Options 1. From home, tap Apps > Settings > Backup and reset.  The Backup and reset menu opens. 2. Set options.  The backup and reset settings are applied and saved.  If you are performing a Factory data reset, follow the prompts to confirm the data removal. The phone will erase all data and reboot.
Page 326: Factory Data Reset
Factory Data Reset Tip: Before performing a factory data reset on your phone, you may want to unmount the microSD card to avoid losing any data you may have stored on it. From home, tap Apps > Settings > Storage > Unmount SD card to unmount the storage card.
Page 327: Accessibility Settings
3. Tap Delete all.  Your phone will power down and reset itself, which may take up to 10 minutes.  Once the phone has reset, it will run through the Hands Free Activation and update processes again. When finished, you will see the Welcome screen and Setup application. Complete the Setup Screens to start over.
Page 328 Google subtitles (CC) Display closed captions from Google when available Samsung subtitles (CC) Display closed captions from Samsung when available Mono audio Switch audio from stereo to mono when using one earphone Adjust the sound balance in media players for when earphones are...
Page 329 Access Accessibility Options 1. From home, tap Apps > Settings 2. Tap Accessibility. 3. Set available accessibility options.  Your accessibility settings are applied and saved. Settings...
Page 330: Language And Input Settings
Language Set the language for your display and menus Default Set the default method for entering text Samsung keyboard Set Samsung keyboard options Google voice typing Set options for Google Voice text entry Voice search Set your voice search options...
Page 331 Enable Voice Input: From the Language and input settings menu, tap Google voice typing to toggle the option on or off.  Set Samsung Keyboard Options: From the Language and input settings menu, tap Settings next to Samsung keyboard and configure your keyboard options.
Page 332: Date And Time Settings
Date and Time Settings Use the Date and Time settings menu either to automatically use the network-provided date and time or manually set these values, as well as select time and date format options. Date and Time Overview The following Date and time options may be configured: Date and Time Option Description Automatic date and time...
Page 333 Access Date and Time Options 1. From home, tap Apps > Settings > Date and time. 2. Set available date and time options.  Your date and time settings are applied and saved. Settings...
Page 334: Ultra Power Saving Mode
Ultra Power Saving Mode Conserve power and extend your phone’s battery life by using a minimal Home screen layout, limiting the number of usable apps, turning off mobile data when the screen is off, and turning off connectivity features such as Wi-Fi and Bluetooth. Turn On Ultra Power Saving Mode 1.
Page 335 Turn Off Ultra Power Saving Mode 1. From home, tap More options > Turn off Ultra power saving mode. 2. Tap Turn off to disable Ultra power saving mode.  The phone returns to normal power mode. Settings...
Page 336: Battery Settings
Battery Settings Monitor your phone’s battery usage through this settings menu. View which functions are consuming your battery’s charge and at what percentage. You can also display the battery charge remaining as a percentage on the Status bar. 1. From home, tap Apps >...
Page 337 3. Tap items to view details.  Check your battery condition and access additional options. Settings...
Page 338: Storage Settings
Storage Settings The Storage settings menu lets you manage internal storage on your phone and provides options for your microSD card. Storage Settings Overview The sound settings menu allows you to configure the following options: Storage Device Description ● Total space: View the total space/free space in your phone memory ●...
Page 339 Access Storage Settings 1. From home, tap Apps > Settings > Storage. 2. View memory usage for the different types of information stored in your phone’s memory. Tap an item for more information. Settings...
Page 340: Microsd Card
microSD Card A microSD memory card is an optional accessory (not included) that allows you to store images, videos, music, documents, and other data on your phone. Important: You can damage a microSD card by improper installation. Please be careful when inserting, removing, or handling it.
Page 341 3. Attach the battery cover.  Make sure all the tabs are secure and there are no gaps around the cover. Settings...
Page 342: Remove A Microsd Card
Remove a microSD Card Use the following procedure to remove an optional microSD card from your phone. Important: Before removing an optional installed microSD card, you must unmount the card first to prevent corrupting the data stored on it or damaging the card. For more information, see Unmount a microSD Card.
Page 343 3. Replace the battery compartment cover, making sure all the tabs are secure and there are no gaps around the cover. Access Storage Settings 1. From home, tap Apps > Settings > Storage. Settings...
Page 344: Format A Microsd Card
2. The Total space and available space on the microSD card are displayed. Format a microSD Card Warning: Formatting a microSD card permanently removes all files stored on the card. 1. From the Storage screen, tap Format SD card. 2. Follow the prompts. Note: Formatting erases all the data on an installed microSD card, after which the files CANNOT be retrieved.
Page 345: Security Settings
Encrypt all data on your phone Encrypt external SD card Encrypt the data on an optional installed SD card User your Samsung account to stop other people from reactivating your Reactivation lock device after it has been reset Make passwords visible...
Page 346 Access Security Settings Before using any features that require location assistance, you must enable your phone’s location services. 1. From home, tap Apps > Settings > Security.  The Security settings menu opens. 2. Set your security options.  Your security settings are applied and saved. Settings...
Page 347: About Device
About Device The About Device menu lets you access important phone information, search for and apply updates, and view legal and safety information. About Device Overview The following About Phone items may be reviewed or set: About Device Item Description Software version Check your current software version Hardware version...
Page 348: Copyright Information
Virgin Enterprises Limited and are used under license. Other marks are trademarks of their respective owners. ©2014 Samsung. Samsung and Galaxy are trademarks of Samsung Electronics Co., Ltd. Android, Chrome, Gmail, Google Maps, Play Music, Play Movies & TV, Play Books, Play Newsstand, Play Games, Drive, YouTube, Photos, Hangouts, Google Mobile Services, and Google Play are trademarks of Google, Inc.
Page 349: For Assistance
For Assistance The following topics address areas of support for your phone, including troubleshooting, specifications, account information, warranty information, and customer service contact information. Troubleshooting Check the questions and answers below for troubleshooting solutions for common phone issues. Check Here First Problem: Phone freezes/operation is unstable.
Page 350: Virgin Mobile Account Information And Help
Problem: Cannot unlock screen. Solution: Power the phone on again. If you are unable to turn the phone off, remove and replace the Battery, and then power the phone on again. Apps or other processes that were running may lose data when the battery is removed.
Page 351: Index
Index 4G, 165 Call Logs Accessibility, 318 Make call from, 97 Accessory Jack, 3 Call Waiting, 101 Accounts Camera, 177 Add new, 313 Settings, 195 Manage, 314 Take a picture, 178 Settings, 313 Viewfinder, 179 Social Network, 232 Car Kit Activation and Service, 28 Connect, 256 Alarm, 208...
Page 352 Input Settings, 321 Mute threads, 140 Internet, 121 New messages, 135 Keyboard Read and reply, 135 Default settings, 321 Read messages, 136 Samsung keyboard, 45 Report phishing, 144 Touchscreen, 45 Report spam, 144 Keytones, 296 Search, 143 Language, 321 Send message, 133...
Page 353 Unmount, 329 Reject Incoming Call, 91 Ringtone, 296 Options, 131 Rotate, 22 Send messages, 123 Samsung Keyboard, 45 More Networks Settings, 283 Save a Phone Number, 107 Multimedia Messaging Screen Lock, 301 Share pictures and videos, 189 Screen Rotation, 298...
Page 354 Settings, 272 Share via Bluetooth, 191 Text Editing, 47 Share via messaging, 189 Text Entry, 45 Share via YouTube, 193 Text Messaging View, 181 Conversations, 127 Voice Search, 228, 321 Draft messages, 126 Voice Typing, 46 Notifications, 126 Configuring, 47 Options, 131 Using, 46 Send messages, 121...

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