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Troubleshooting Guide
Problem
Water Light
When the Butler Turbo
detects an irregularity
with the water, the
water light on the
panel will flash, and
the unit will beep as
a reminder. This will
occur for 2 reasons:
Water is spitting from
the steam hose.
Important instructions –
There is some spotting
retain for future use.
on my garments
8
Possible Reason
The water level in the tank
is low.
The steam hose is bent,
so steam condenses back
into water and will flow
down into the tank.
The unit has been left and
water residue has built up in
the steam hose
The garment steamer unit
is not on the floor, and/
or the steam hose is bent
and steam is condensing in
the steam hose. The steam
hose needs to be straight
and higher than the unit, so
steam can rise up the steam
hose.
The unit needs a calc clean
Solution
Simply refill the tank.
Please straighten the hose.
Ensure the unit is on the floor.
Wait for the unit to reach
temperature so steam can build.
Lift the steam hose head and
straighten the hose. This will
allow the condensation to flow
back down to the unit.
Follow the Care Instructions
on page 6 and calc clean your
machine.
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