Troubleshooting - Uniden DSS 5855 series Owner's Manual

Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first.
Symptom
The status LED won't illuminate
when the handset is placed in
the cradle.
The audio sounds weak
and/or scratchy.
Can't make or receive calls.
The handset doesn't ring or
receive a page.
Severe noise interference.
The Caller ID does not display.
[ 56 ] T R O U B L E S H O O T I N G
• Make sure the AC adapter is plugged into the base and wall outlet.
• Make sure the handset is properly seated in the cradle.
• Make sure the charging contacts on the handset and cradle are clean.
• Move the handset and/or base to a different location away from metal
objects or appliances and try again.
• Press select/ch to help eliminate background noise.
• Make sure that you are not too far from the base.
• Check both ends of the base telephone line cord.
• Make sure the AC adapter is plugged into the base and wall outlet.
• Disconnect the AC adapter for a few minutes, then reconnect it.
• Change the digital security code (See page 52).
• Make sure that you are not too far from the base.
• The battery pack may be weak. Charge the handset in the cradle unit
for 15-20 hours.
• The handset may be too far away from the base unit.
• Place the base unit away from appliances or metal objects.
• Keep the handset away from microwave ovens, computers, remote
control toys, wireless microphones, alarm systems, intercoms, room
monitors, fluorescent lights,and electrical appliances.
• Move to another location or turn off the source of interference.
• The handset was picked up before the second ring.
• The call was placed through a switchboard.
• Call your local telephone company to verify your Caller ID service is current.
• Charge the handset.
Suggestion