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NEC EXPRESS5800/120Ef Service Manual

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5800/120Ef
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S e r v i c e G u i d e

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Summary of Contents for NEC EXPRESS5800/120Ef

  • Page 1 5800/120Ef XPRESS S e r v i c e G u i d e...
  • Page 3 Proprietary Notice and Liability Disclaimer The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Solutions (America), Inc. and/or its licensors. NEC Solutions (America), Inc. and/or its licensors, as appropriate, reserve all patent,...

  • Page 5: Table Of Contents

    Contents SAFETY INDICATIONS............................1 CHAPTER 1 ................................3 NOTES ON USING YOUR SERVER ........................ 3 About Warning Labels............................3 Safety Notes................................ 4 For Proper Operation ............................8 For Proper Operation ............................9 Transfer To A Third Party ..........................10 DISPOSAL AND CONSUMABLES......................... 11 USER SUPPORT..............................
  • Page 6 iv Contents...

  • Page 7: Safety Indications

    (Mandatory Action) ( Example) Symbol to draw attention Term indicating a degree of danger Do not touch components in the NEC Express server CAUTION while they are hot. Components (e.g., especially hard disk drive) in the server are hot immediately after the power is turned off.

  • Page 9: Chapter 1

    About Warning Labels The warning label is attached to components with possible danger or their vicinity in the NEC Express server to inform the user that a hazardous situation may arise when operating the server. (Do not take off any label or soil it.) If you find any label unattached, almost peeled off, or soiled, making the warning illegible, contact your sales agent.

  • Page 10: Safety Notes

    Safety Notes This section provides notes on using the NEC Express server safely. Read this section carefully to ensure proper and safe use of the server. For symbols, see "SAFETY INDICATIONS" provided earlier.

  • Page 15: For Proper Operation

    NEC recommends you use NEC's genuine products. Some third-party products claim that they support the server. However, repair of the server due to a failure or damage...

  • Page 16: Transfer To A Third Party

    Transfer To A Third Party The following must be observed when you transfer (or sell) the server or software provided with the server to a third party: Make sure to provide the manual along with the server to a third party. IMPORTANT: It is the user's responsibility to completely erase or modify all the data stored in storage device such as hard disk so that the data cannot be restored.

  • Page 17: Disposal And Consumables

    CD-ROM drive, the floppy disk drive, and the mouse. For stable operation of the server, NEC recommends you replace these components on a regular basis. Consult with your sales agent for...

  • Page 19: User Support

    3. Check if the software required for operation of the NEC Express server is properly installed. If the NEC Express server still appears to fail after you have taken the above actions, consult with your sales agent immediately. Take notes on lamp indications of the server and alarm indications...

  • Page 21: Chapter 2

    CHAPTER 2 OVERVIEW This manual describes the maintenance method for NEC Express5800/120Ef basic processing unit. The explanation is for maintenance personnel who perform site adjustment, periodic inspection, and repair of NEC Express5800/120Ef basic processing unit. Appearance -Model : 120Ef External dimensions (WDH, mm) 292.1×681×453...

  • Page 22: Specifications

    Specifications The table below lists the general specifications of the unit. Major Minor Standard Remarks classification classification Input power Power supply Single-parse, with parallel The power supply itself bipolar grounding (1 for each is capable between 100 power supply unit) to 240 VAC, however, the values at the left is Voltage...

  • Page 23: Chapter 3

    CHAPTER 3 UNIT CONFIGURATION Specifications(1/1) Intel® Xeon processor *1 MAX 3 Devices.

  • Page 24: Names And Functions Of Components

    Names and Functions of Components Please refer to Users Guide for each model. Connector Location Please refer to Users Guide for each model. Block Diagram Please refer to Next sheet.
  • Page 25 Block Diagram Prestonia Prestonia (Socket604) (Socket604) FSB=533MHz MEM Bus CMIC_SL (North Bridge) IMB Bus DDR266 Max4GB Thin-IMB Bus PCI Bus(33M/64bit) CSB6 64bit 32bit (RageXL) (82540EM) (South Bridge) 10/100/1000Base-TX ATA100 x2+ATA66x1 USB x2 SM Bus LPC Bus Super I/O Clock Buff HWmonitor (PC87417) CMIC-SL...

  • Page 26: Cable Connection List

    Cable Connection List...
  • Page 27 120Ef Internal Cables List Part Name Quantity FDD Cable COM2 Cable IDE Cable Front Panel Cable SCSI / RAID LED Cable...

  • Page 29: Chapter 4

    CHAPTER 4 TROUBLESHOOTING If your NEC Express server does not operate as expected, read this chapter before assuming a failure. NOTE: Troubleshooting and POST error message refer to the Users Guide. POST Error Message List On-screen error message Description Cause...
  • Page 30 On-screen error message Description Cause Action 0260 System timer error A system timer error Mother Board Exchange 0270 Real time clock error A real-time clock error Fault RTC 0271 Check data and time The real-time clock A time setup of RTC 1.
  • Page 31 On-screen error message Description Cause Action 0B1B PCI System Error on A PCI system error Bus/Device/Function occurred on the bus, device, or function. 0B1C PCI Parity Error on A PCI parity error Bus/Device/Function occurred on the bus, device, or function. 0B22 Processors are Failure of a processor The abnormalities in a...
  • Page 32 On-screen error message Description Cause Action 8151 Password Cleared By Password was cleared The abnormalities in a A jumper setup after power Jumper by jumper setup jumper setting supply OFF is returned to a default. Expansion ROM not Extended ROM of PCI initialize card done not initialize Invalid System...

  • Page 33: Error Beep Code

    Error Beep Code Beep Error Cause Troubleshoot 1-2-2-3 ROM checksum error FMEM checksum error Exchange MotherBoard 1-3-1-1 DRAM refresh test error Memory refresh error Exchange DIMM 1-3-1-3 Keyboard controller error Keyboard controller Exchange error MotherBoard 1-3-3-1 Memory check error Memory not installed or DIMM Mounting cannot write.

  • Page 34: Post Code

    POST Code The code displayed using the postcard is shown below. Reason Initialize BMC Verify Real Mode Test BMC Get Processor type Initialize system hardware Initialize chipset registers with initial POST values Set in POST flag Initialize Processor registers Enable Processor cache Initialize caches to initial POST values Initialize I/O Initialize the local bus IDE...
  • Page 35 Reason Initialize BIOS interrupts POST device initialization Check ROM copyright notice Initialize manager for PCI Option ROMs Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system Display Quiet Boot screen Shadow video BIOS ROM Display copyright notice Allocate memory for the multiboot data Display Processor type and speed...
  • Page 36 Reason Initialize Extended BIOS Data Area Test and initialize PS/S mouse Initialize floppy controller Initialize hard disk controller Initialize local bus hard disk controller Jump to UserPatch2 Build MPTABLE for multi-processor boards Disable A20 address line Install CD-ROM for boot Clear huge ES segment register Fix up Multi Processor table Search for option ROMs.

  • Page 37: Chapter 5

    Cleaning of head and running Once a day According to the section of CD-ROM and DAT instruction manual Tools Specification When to use Name Remarks Site Regular Daily NEC-FILDG ○ ○ ○ standard tools...

  • Page 38: Consumable

    Consumable Name Specification Vendor Fre- Neces- Remarks quency sity Micro-floppy EF-903CF NEC-FILDG 3.5-inch FDD disk 2HD (MC-2100) Head cleaning EF-3354 NEC-FILDG For head cleaning media for 3.5” of 3.5-inch FD Gauze 516-215421 2 m/year Isopropyl EF-4102 NEC-FILDG 500 cc alcohol...

  • Page 39: Chapter 6

    Follow the procedure below to prepare for installing or removing components. a. Shut down the OS. b. Press the POWER switch to power off the NEC Express server (the POWER lamp goes off). c. Unplug the NEC Express server power cord from the power outlet.

  • Page 40: Power Supply

    Power Supply How To Remove The Power Supply Unit a. See the section “Preparing for Installation and Removal” described earlier to prepare. b. Remove the Left side cover c. Remove all power cables from the motherboard, 5.25-inch devices, floppy drive, HDD(IDE) cables.

  • Page 41: Fan Unit

    Fan Unit To remove the FAN unit. <REAR FAN UNIT> a. See the section “Preparing for Installation and Removal” described earlier to prepare. b. Remove the left side cover. c. Remove the FAN DC cable to the Motherboard. d. Remove the lock from the rear fan unit. Pull out the FAN unit. Lock To install the FAN unit Follow the removal procedure in the reverse order to install the FAN unit.

  • Page 42: Mother Board

    Mother Board Backup of BIOS setup information a. Set the NEC EXPRESSBUILDER CD-ROM in the CD-ROM drive, and boot the NEC EXPRESSBUILDER. b. When the NEC EXPRESSBUILDER becomes active, start the Offline Maintenance utility by selecting [Tools] from the menu → [Offline Maintenance Utility] → [BIOS Setup Viewer].

  • Page 43: Backup Of System Information

    Backup of system information a. Set the NEC EXPRESSBUILDER CD-ROM in the CD-ROM drive, and boot the NEC EXPRESSBUILDER. b. When the NEC EXPRESSBUILDER becomes active, start the Offline Maintenance utility by selecting [Tools] from the menu → [BIOS/FW/etc Update] c.
  • Page 44 The system information for exchange is displayed and the information is written in a floppy disk. The setup information on BIOS is not backed up by this operation. Backup the setup information on BIOS using offline utility including NEC EXPRESSBUILDER. If backup of all information is completed, please turn off the power supply and perform exchange work of a mother board.
  • Page 45 e. If the restore finishes, the following message will be displayed. Flash memory has been successfully programmed PRESS ANY KEY TO RESTART THE SYSTEM If the system does not restart TURN THE POWER OFF, THEN ON f. Press enter, the system is rebooted. g.
  • Page 46 Product Serial Number: nnnnnnn Enter Product Serial Number mentioned on N-Code label. e. Enter “ y “ after the Product information to write is displayed. =============================================================== Product Manufacturer Name: NEC Product Name: Express5800/120XX_ [N8100-XXX] Product Version (FR): FR x.y Product Serial Number: nnnnnnn...
  • Page 47 Restore of BIOS Setup information a. Set the NEC EXPRESSBUILDER CD-ROM in the CD-ROM drive, and boot the NEC EXPRESSBUILDER. b. When the NEC EXPRESSBUILDER becomes active, start the Offline Maintenance utility by selecting [Tools] from the menu → [Offline Maintenance Utility] → [System Information Management.].
  • Page 48 e. Following message is displayed, select “Restore (after exchange of the Mother Board)” Administrator Menu Restore (after exchange of the Mother Board) Return to the Previous menu Set the backup Floppy Disk of System information then press Enter. Following display appears. (The screen below is an image, not the same as actual screen.) Restore(After exchange of the Mother Board) Data Name Device...
  • Page 49 Following display appears, restoration is completed. (The screen below is an image, not the same as actual screen.) Restore(After exchange of the Mother Board) Data Name Device Addr Size File Name Restore Result BIOS Parameter #1 RTC-S 0000000E 0072 02C6bio1.bin ○...
  • Page 50 Removal of Motherboard a. Turn of the power then pull the AC cable out. b. Remove a side cover. c. Extract the heat sink, CPU, memory board(s), PCI board(s), etc. d. CPU Reinforce bracket is in the reverse side of the motherboard. The motherboard is made to slide in the direction of the arrow, and can then be removed.
  • Page 51 Attachment of Mother-board It attaches in procedure contrary to how to remove. It is cautions of the following points. ・It checks for no failure of cable processing and a connector to put. ・ Cable processing is carried out using a clamp ａ.
  • Page 52 Removal of Heat sink ａ. Turn of the power then pull the AC cable out. ｂ. Remove a side cover. ｃ. Extract all of a heat sink, CPU, a memory board, a PCI board, etc. How to remove a heat sink is referring to the following. (Please DO NOT pull up straight.
  • Page 53 Attachment of Heat sink The cool sheet sticks between the heat sink and CPU. When a heat sink is removed by CPU exchange and mother board exchange, it exchanges for a surely new cool sheet. Refer to the below-mentioned "how to attach cool sheet." ａ.
  • Page 54 Exchange of CPU The cool sheet sticks between the heat sink and CPU. When a heat sink is removed by CPU exchange and mother board exchange, it exchanges for a surely new cool sheet. Refer to the below-mentioned "how to attach cool sheet." ａ.
  • Page 55 Attachment of Cool sheet <Cautions> When attach a Heat sink after Mother-board is changed, please use the new cool sheet appended to mother board set. Moreover, please remove the old cool sheet of a heat sink with a driver etc. Then, it wipes off and washes in IPA Please remove the old cool sheet of the heat...

  • Page 56: Cd-Rom Drive

    CD-ROM drive To remove the CD-ROM drive a. See the section "Preparing for Installation and Removal" described earlier to prepare. b. Remove the left side cover. c. Remove all CD-ROM drive cables. d. Remove four screws in front of the case, and pull out CD-ROM bracket gently away from the sever.

  • Page 57: Floppy Disk Drive

    Floppy disk drive To remove the Floppy Disk Drive a. See the section "Preparing for Installation and Removal" described earlier to prepare. b. Remove the left side cover. c. Remove the all cables for Floppy Disk Drive. d. Remove two screws in front of the case, and pull out CD-ROM bracket gently away from the sever.

  • Page 58: Front Bezel

    FRONT bezel To remove the Front bezel a. Open the front bezel. b. Pliers draw out the pin in the upper and lower side on the right side of a server.

  • Page 59: Front Sub Bezel

    Front Sub Bezel To remove the Front sub bezel a. See the section "Preparing for Installation and Removal" described earlier to prepare. b. Remove the left side cover. c. Remove the lock of front sub bezel. d. After shifting a front sub bezel up, it pulls to the front and removes. Lock...

  • Page 60: Other Option Parts

    Other Option Parts Refer to the Users Guide which was attached to the option part or Basic Processing Unit. Rack Mount Conversion Express5800/120Ef can be a conversion to the rack mount type. Refer to the Users Guide of the conversion kit.

  • Page 61: Chapter 7

    Comments NEC CI P/N Designation Alternate P/N 856-060342-001A MANZA/HIN CHAS NHP/FIX PSU 856-060342-002A MANZA/HINOKI CHAS HP PSU 6889900000 HINOKI NEC-JAPAN MBD 120EF 6890130000 245-01509-000 INTEL ALLIANCE HDD HS CARRIER For Hotswapp SCSI config 856-122575-001 MANZA SCSI-BACK PLANE For Hotswapp SCSI config...
  • Page 62 You will find hereafter the 120Ef options list: Comments NEC CI P/N Designation 6867350000 CPU RETENTION MODULE FOXCONN 309-01530-000 FOSTER/PRESTONIA HEATSINK 322-01583-000 FOSTER/PRESTONIA HEATSINK CLIP only for Xeon 1.8Ghz 6887430000 HEATSINK CLIP P533 610-01551-001 XEON 1.8GHZ/400/512 C1 SL6EL 6884920000 XEON 2.0 GHZ/533/512 C1 SL6RQ 6884940000 XEON 2.4GHZ/533/512 C1 SL6GD...

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