Troubleshooting - iRobot Roomba 900 Owner's Manual

UK

Troubleshooting

Your Roomba will tell you something is wrong with a two-tone
distress sound followed by a spoken message. The troubleshooting
indicator ( ) will also blink. Refer to the chart on the right to
resolve the Roomba's problem. This troubleshooting information,
along with more detailed support and videos, is available through
the iRobot HOME App as well as online. If the problem is not
resolved, visit www.irobot.com/support.
Repeating Error Messages
To repeat the Roomba's error message, press CLEAN. If the
Roomba is on, you can also press the bumper to repeat
the message.
Rebooting Instructions
For some errors, rebooting the Roomba may resolve the problem.
To reboot the Roomba, press and hold CLEAN for 10 seconds
until all indicators illuminate, then release. When you release
the CLEAN button, you will hear an audible tone signifying a
successful reboot.
Note:
If you use the Roomba's scheduling feature, open the iRobot HOME
App after rebooting to confirm that the Roomba's schedule remains intact.
28 Roomba 900 Series Owner's Guide
®
Roomba Blinks Likely Cause
and Says ...
Error 1. The Roomba is
Left/Right. Place the stuck with its left
Roomba on a flat or right wheel
surface then press hanging down.
CLEAN to restart.
Error 2. The Roomba's
Clear the Roomba's main extractors
debris extractors, can't turn.
then press CLEAN
to restart.
Error 5. The Roomba's
Left/Right. Clear the left or right wheel
Roomba's wheel, is stuck.
then press CLEAN
to restart.
Error 6. The Roomba's cliff
Move the Roomba sensors are dirty, it
to a new location is hanging over a
then press CLEAN drop, or it is stuck
to restart. on a dark surface.
What to Do
Ensure the Roomba's wheels are
firmly on the floor. If the Roomba
is on an obstacle or hanging
over a drop, start in a new
location. Otherwise, clean its side
wheels of hair and debris. Push
the wheels in and out, and check
that they both turn freely.
Remove and clean the Roomba's
extractors and caps.
If the Roomba is stuck, free it and
start in a new location. Clean
the Roomba's side wheels of hair
and debris. Push the wheels in
and out, and check that they
both turn freely.
If the Roomba is hanging over a
drop, or on a dark surface, start
in a new location. Otherwise,
wipe its cliff sensors with a
dry cloth.