Troubleshooting - Memorex MPH6990 Owner's Manual

UC374BH(MPH6990) OM ENG
Additional Information

Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first.
Symptom
The status LED light won't
come on when the handset
is placed in the base unit.
The audio sounds weak
and/or scratchy.
Can't make or receive calls. • Check both ends of the telephone line cord.
The handset doesn't ring or • The battery pack may be weak. Charge the battery
receive a page.
The Caller ID disappears.
The Caller ID does
not display.
Severe noise interference.
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(continued)
• Make sure the AC adapter is plugged into
the base unit and wall outlet.
• Make sure the handset is properly seated in the
base unit.
• Make sure the charging contacts on the
handset and base unit are clean.
• Make sure that the base unit antenna is in a
vertical position.
• Move the handset and or base unit to a different
location away from metal objects or appliances
and try again.
• Press
DELETE/CHANNEL
background noise.
• Make sure that you are not too far from the base.
• Make sure the AC adapter is plugged into the base
unit and wall outlet.
• Disconnect the AC adapter for a few minutes,
then reconnect it.
• Change the digital security code (See page 46).
• Make sure
TALK/FLASH
for 15-20 hours.
• The handset may be too far away from the base unit.
• Place the base unit away from appliances or
metal objects.
• Change the digital security code (See page 46).
• The handset was picked up before the second ring.
• The call was placed through a switch board.
• Call your local telephone company to verify your
Caller ID service is current.
• Keep the handset away from microwave ovens,
computers, remote control toys, wireless
microphones, alarm systems, intercoms, room
monitors, fluorescent lights and electrical appliances.
• Move to another location or turn off the source
of interference.
Suggestion
to help eliminate
is pressed.
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