Before You Call For Service - GE JE320 Owner's Manual

Before you call for service...

Troubleshooting Tips
Save time and money! Review the chart below first
and you may not need to call for service.
Problem
Oven will not start
Control panel lighted, yet
oven will not start
Pressing POPCORN or
BEV more than once
has no effect
Things That Are Normal With Your Microwave Oven
22
Possible Causes
A fuse in your home
may be blown or the
circuit breaker tripped.
Power surge.
Plug not fully inserted
into wall outlet.
Door not securely closed.
Door not securely closed.
Another selection entered
already in oven and
CLEAR/OFF pad not
pressed to cancel it.
CLEAR/OFF was pressed
accidentally.
Pad was pressed after
30 seconds of cooking
time.
Steam or vapor escaping from around the door.
Dull thumping sound while oven is operating.
TV/radio interference might be noticed while using the
microwave. Similar to the interference caused by other small
appliances, it does not indicate a problem with the microwave.
Plug the microwave into a different electrical circuit, move the
radio or TV as far away from the microwave as possible, or check
the position and signal of the TV/radio antenna.
What To Do
Replace fuse or reset
•
circuit breaker.
Unplug the microwave
•
oven, then plug it back in.
Make sure the 3-prong
•
plug on the oven is fully
inserted into wall outlet.
Open the door and close
•
securely.
Open the door and close
•
securely.
Press CLEAR/OFF.
•
Reset cooking program.
•
Use the Time + or – pad
•
to change cooking time.