Hotpoint CTF14 Use And Care Manual page 15

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At Hotpoint we're
committed 10 providing
you with the best applianceswe knowhowto
build and we
kIIOWthat YOU
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.Lm. want your appliances to give you many years of dependable service.
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Our Consumer Services are designed with your needs and wants in mind,
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Warramiy PFotectiem
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$Mforeyour
new
appliance left the factory, it went
And you have a written warranty to protect you. See the
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through rigorous tests to detect manufacturing defects.
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warranty on the back page of this book for details.
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Whether
yourapplianceis in or out of warranty,you're
just a phone callawayfrom our nationwidenetworkof
FactoryTrainedServiceprofessionals.
Simplycall our Hotpoint serviceorganization.Look in
the Whiteor Yellow Pagesof your telephonedirectoryfor
HOTPOINTFACTORYSERVICE,GENERAL
ELECTRIC-HOTPOINTFACTORYSERVICEor
HOTPOINT CUSTOMERCARE"SERVICE.
Servicecan normallybe scheduledat yourconvenience
and the techniciandrivesa fully-stockedparts service
truck so that, in most cases,the repair can be completed
in one visit.
We'reproud of our serviceand want you to be pleased,
but if for somereason you are not happy withthe service
you receive,hereare three stepsto followfor further help.
FIRST,contactthe peoplewho
serviced
your appliance.
Expiainwhyyou are not pieased.In mostcases,this will
solvethe problem.
NEXT,if youare stillnot pleasedwriteall the detaiis
—including your phonenumberto:
Manager,ConsumerRelations
Hotpoint
AppliancePark
Louisville,Kentucky40225
FINALLY, i f your problemis still not resolved;write:
Major ApplianceConsumerAction Panel
20North WackerDrive
Chicago,Illinois60606
Smke
Cmmads
For mmbk-free
service
beyond
m
written W'm%mty period.
If you prefer to budget your repair expenditures
instead of beingsurprisedby them, Hotpoint
offers servicecontracts for varyinglengthsof
time on all Hotpoint major appliances.With a
contract, we'llkeep your appliancein good
operating condition during the contract period
at no additional charge.
Servicecontractslet you pay today'spricesfor
servicea month, a year,or severalyears from
now.And, you'llreceiveservicefrom Hotpoint
trained servicetechniciansusingonlygenuine
Hotpoint parts. If you have any questionsabout
ServiceContracts, call TOLL-.FR-EE
800.626.2224. ( In Kentucky,call 800.292 .2057.)
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The Quick Fix@system
You em save money and
time
by doing it ymmdf.
For do-it-yourselferswho wouldprefer to fix
Hotpoint major appliancesthemselves. . .
Hotpoint offers an industry first, the Quick
Fix" System.
A
program for do-it-yourselfappliance repair,
the systemincludes
step-by-step repair manuals
for refrigerators,most non-microwaveelectric
ranges, dishwashers,and standard and large
capacitywashersand dryers, plus
specialiy
packaged replacernentparts,
and technical help
with a
toll-free
8 00
number.
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Should you need help in the selectionand
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The GE AnswerCenterT'M consumer
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purchase of newappliances, or have questions
information serviceis open 24 hours a day,
-i
about the operation of the Hotpoint appliances
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"~ sevendays a week.
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you now own- or have
an~~
other questions
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Our staff of experts stands ready to assist you
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about Hotpoint consumer products or services,
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ARSW ccm&
anytime.
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you are only a TOLL-FREEcall away.
Q_QQ.626.2ooo
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