Toshiba PX30 - A Series User Manual page 110

110
If Something Goes Wrong
Wireless networking problems
System
be very helpful if you should confer with a support
technician at a later time.
NOTE
❖
Use IPCONFIG to verify that the computer has a useful
IP address
169.254.xxx.xxx assigned by Windows
1
2
3
The IP address for each active network adapter will be
displayed.
❖
Connect your computer directly to your router or
broadband modem, by plugging a standard CAT5
Ethernet patch cable (sold separately) into your
computer's RJ45 Ethernet port. If your connection
problem disappears, the problem lies in the Wi-Fi
of your network.
❖
If you have enabled any security provisions (closed
system, MAC address filtering, Wired Equivalent Privacy
[WEP], etc.), check the access point vendor's Web site
for recent firmware upgrades. Problems with WEP keys,
in particular, are frequently addressed in new firmware
releases.
The Windows
management utility does not work.
If you are using an external Wi-Fi
or other variety), check if the adapter comes with its own
management utility. If it does, the utility may be disabling the
Windows
which case you must use the adapter's management utility.
If the documentation that accompanies the adapter does not
provide enough information to determine if this is the case,
contact that vendor's support group for further advice.
. Carefully note any error messages
To enable or disable wireless communication, use the
key. For more information see
F12
Keys" on page 120.
-
one other than the private address of
From the Start screen, type
Click
Command Prompt
Enter
IPCONFIG/ALL
®
operating system wireless
®
operating system wireless management utility, in
"TOSHIBA Function
.
Cmd
.
, and then press
®
adapter (a USB adapter,
-
these will
®
.
.
ENTER
®
part